I hope more people will report their experience because I know I am not the only one who had the…read moreworst experience and I am nearly 40 yrs. He does NOT communicate with you or even answer your calls to follow up with them. He even took my car to another shop without my knowledge and when I asked him where is my car, I than call the location and even went up there and they told me my car was not there. I ask again where is my car and he refuse to share the actual location where my car was and making up more excuses. He refuse to document what work was actually done from the other location and any update from what he did. 2 month later I spent 2k and the problem is not fixed. Never again.

Run away from this business, don't walk away!!!! Work if any , is not guaranteed. Truck…read moretransmission was not repaired and charged 950.00 for nothing . Had to take it to another shop . The technician in Rockwall fixed it and I have had no more transmission issues .

Great service!i highly reccomend coming here especially since they have new ownership!read more

Terrible experience! Terrible service!…read moreTerrible people! Where do i start? These guys are master manipulators, from the manager Caleb, to the lying owner that hides behind his desk and an email and will not admit to their mistakes. Allowed rodents to enter the car while in their possession and damaged the car. Promised to pay for the parts and repair and played games for over a year. These guys are terrible people with no morals. Stay away from this place unless you want to deal with headaches. Yes, all the negative reviews as well.

stand up crew. not only did they minimize my headache, i even got a ride to a meeting, that I would…read morehave missed otherwise, due to the car trouble. really nice guys, reasonable pricing, and pretty hassle free experience. car trouble never comes at a good time, but these guys drastically reduced the stress the comes along with it. thank you, michael, for everything!

really sad to hear what happened to Bruce and his brother? I do not know when they died. I haven't…read morebeen there in about three years. I really enjoyed going to AAA muffler very honest guys. May they both rest in peace. Be ready for high prices when you go there with the new owners.

Always very honest. After getting to know them a bit, I've trusted them with my daughter taking her…read morecar to them without my involvement. I recommend them to all my friends, and will continue to use Danny's into the future. Price wise, they are fair, not a discount shop but also not overpriced.

A great local mechanic but they are no longer here at this address. Not sure what the story was but…read moreheard the landowner did not renew their space so now they are in Royse City. ROYSE CITY! So far from Mesquite. Sad to lose such a friendly and reliable place in this neighborhood.

Brought my Silverado back in for a small leak and they have honored their warranty!! Highly…read morerecommend this place and speak with Kelly he's a great guy and friendly even in this heat!!! Call them today you won't regret it.

I have been doing business with Sense Auto for years and I like their service…read more Tune ups, break service and air condition work. Never took back for rechecking

I brought my car here to get my lights fixed (main problem) & to get my windshield wipers fixed…read more when I got the call back for the quote I missed the call and had to call back. a man answered the phone I told him the reason for my call & he informed me what needs to be fixed was a combination switch at $350 I agreed to the work. When I was called back letting me know the car was ready the lady behind the counter told me great news we didn't have to fix the lights at all which really threw me cause the man MEVER ONCE told me that one of the reason I brought the car in didn't need work at all (I would've went to pick my car up & would t had agreed to get my windshield wipers fixed at that time). when I picked the car up & checked the lights the parking & garage he brights came on but not my regular lights. I showed the girl behind the counter & she told me which really threw me that those lights had a sensor and only came on at night (which I know they don't I've been driving this car for years) & if that was true then how would I be able to drive my vehicle in the rain during the day that made no sense & I kind of felt like they didn't want to be bothered to fix cause I've never heard that a light that has a switch in the vehicle only can come on during the night that made no sense to me! I'm very upset by this again had the man told me during the quote the lights didn't need to be fixed I wouldn't have gotten any work done. the lady told me that when they were in the dark garage the lights came on but that's why I'm here at your shop because there's a problem the lights she be coming on. as well the interior lights don't come on so there is an issue and I wish I never would've taken it here. just cause my family has used them I wish I didn't cause I'm very unsatisfied! please someone else let me know if lights on at 2001 mercury grand marquis have lights that only come in a night. that's crazy. I've been driving this car for years & I know which direction I turn this knob to turn the lights on!

Horrible owner horrible place to get your car worked on…read more They do absolutely horrible work Strongly do not recommend The owner Justin will try to fight you if you question any of the work they do STAY AWAY 0/10 DO NOT RECOMMEND RUN DONT WALK AWAY FROM THIS PLACE

I found Genesis on a long shot. My 1969 Chevelle was not shifting properly. I had an idea what it…read moremight me, and while I do allot of my own mechanical work, transmissions are not my "bailiwick." I called my "go to" mechanic, and he said he would likely take it to a transmission shop. I called a few shops but no one wanted anything to do with the car, because of the value and year model. I finally called Genesis and spoke to the owner. He said bring the car over for a free diagnostic check. I live on the South side of Dallas, so his shop was a solid 30 minute drive. When I pulled up, I had my doubts. Very busy place, with cars parked everywhere. He suggested I go across the street and grab some lunch, while he test drove the car. When I was done, I walked back over and he said he was pretty sure he knew what it was. He said I would have to leave the car overnight, which concerned me. He promised he would keep the car inside. The next day he called and said the car was ready. $200.00 fix. I went to pick the car up and it was tucked away neatly in a bay, waiting for my arrival. Very honest and great service.

A friend recommended this shop to me. So, took my baby (Jeep Renegade; std transmission; ~8yrs old)…read morein twice as planned - for BIG items and oil changes. Finally, a shop that helps me plan/ budget. See reasons why they are now "my place" 1. Got my vehicle back from two planned services - BIG items. The identified problems were FIXED and NO unexpected new issues over the past ~6 mths drive time since the 1st repair was done and ~2 wk since 2nd repair done (but lots of mile - couple of road trips, lol). 2. Their bumper-to-bumper inspection is detailed in a an online report (pics; vids; descriptions). It identifies critical issues (fix now); concerns (fix to prevent bigger issues); consider (future items). The report helped me to plan/ budget the repairs. 3. After asking for the full report, they provided even though they knew I might have sticker shock which I did. They patiently walked me through and answered my many questions via the phone, and let me take time to decide on options: keep/invest or trade in. The report allowed me to consider new vehicle (prices/longterm commitment) vs. the one-time fixes. With a shop that truly fixes the problem and no unexpected new problems, am keeping my baby; well that and she is fun to drive, lol. 4. The online report/ front office staff (Connor; Averie) are able to keep up with my extremely busy work schedule; are genuinely professionally patient with a non-mechanical person (me); if they didnt know the answers they asked the mechanics and got back to me quickly which provided insights on the repair options and then let me decide what works for me/ my budget/ my future plans. ...Again, this shop is now "my place".

Overall, the experience was good. The staff was friendly, and the repair was done correctly. My…read moreonly complaint is that the service took longer than I had planned for.

These guys are awesome. The mechanic I've been using wanted 6500 to do the front end rebuild that…read morethese guys did. Now, I still paid them the same price to do that work on my 07 Silverado, but it also included getting my washer reservoir, and transmission cooler lines replaced, AND new ceramic brake pads in the rear.

Thank you Saul Jr for helping my sister out with her car great prices and great customer service…read moreyall are awesome