I posted a rave review based on an untested repair of our air conditioning…read more Turns out that after we left on our trip with what we thought was a fixed air conditioner (and less about $600), we had the air conditioner blower again stop working on our out of state trip. We called to get help from Murdoch twice and both times left a voice message with no return call. The two calls were: 1. 1st to alert them to the now recurring problem for which they supposedly fixed. We had hopes they may have suggestions to try since we were clueless as to why it would just stop blowing again. 2nd call was ask Murdoch to share details of their "repair" with the current out of state mechanic who was now trying to fix it, We did not have the repair paperwork to tell or show the new mechanic what all had been done to remedy the problem. Murdoch NEVER returned the calls or respond to our pleas to help us at all!! We ended up being told that the cause of our air conditioner failure was a capacitor that was probably the original cause of the outage. We likely did NOT need to have what we thought they did to correct the problem done. Again, about $600 worth of repairs was a wasted investment; Ultimately we learned a capacitor had to be obtained directly from a Ford dealership. Bottom line, because we had to get to the airport for our vacation commitment and couldn't wait for parts to be order and shipped, we ended up having to buy a new vehicle. With the blower on our air conditioner out, we could not drive the car in the heat and rain due to the heavy foggy condensation on the windshield. The blower outage meant our defogger didn't work either. Very expensive lesson for us. We definitely would NOT recommend Murdoch given the after-service neglect and the high dollar cost which did not fix the problem.

Professionals with a depth of knowledge that has to be respected. So glad to have found this shop!…read more I appreciate that they can diagnose and repair problems other shops cannot. No oversell - just honest repairs at a fair price. My 30 year old Ford Expedition now finds itself in competent hands. THANKS!

Bob Mullen is a national treasure. Where else can you take your daughter's car to get honest and…read morestraightforward advice? I dropped the car off with a request to let me know what all it needed. I braced for new brakes, fluids, and some additional work. I would not have been surprised to have that. I expected brakes at the minimum. Instead I got we topped off fluids and changed the oil. So, why would I say he is a national treasure? Because he went out to car with my daughter and me and spent a lot of time with a thorough walk through about the reason not to let gas get low in car, how to check oil, check tire pressure, and change the windshield wipers. I had shown all of this in the past but this time she said to me, I shouldn't let my gas get low, should I? And that saves us over $2,000. So, Bob, thank you so much for being so kind.

Big Thank you to Bob! Owner of this business Lord of the Rings. Truly a king of a man. Bob welcomed…read moreus yesterday during a very busy time. We have " classic" Volkswagen vehicles. Our 1969 Karman Ghia is a treasure. We've been on the hunt for a mechanic who loves Volkswagen ( air cooled ones) like we do. Bob was so good to explain he's very busy with his current VW and Audi clients and regrets he cannot help us. His honesty, kindness and obvious understanding of our predicament was refreshing. If you have a water cooled vehicle and value that automobile. Bring it here! We are sure you will not be disappointed .

Took my car on a Friday& the owner was upfront and told me to bring it by Monday instead of having…read moreit sit all weekend as they were catching up. Diagnosed my coolant leak and had it fixed in 24 hours. Very reasonable pricing as well.

Went in for a suspension issue. Problem was diagnosed, waited for parts to be delivered. Repair was…read moremade and the car sounds good as new.

Took 1967 Plymouth in for A/C install, car runs hot, they will not address the issue, I am haven't…read moreto have the cooling system redon, would not recommend them to anybody!!!!

A great place if you have an older car and want to keep it running and not buy a new car!!…read more They are great on body work, doing the best job for the price, which is very nice! It used to be great when JD was there. However, JD isn't there anymore and the last time we used Rick's (which is now owned by Alex) it wasn't as good as it was when JD and Rick were there. Alex is a great guy and does a great job and for most cars are definitely way above average and probably the only place you can find in the Garland area that you can rely upon. They offer loaner cars which is very nice, just make sure the spare is inflated before you drive off.. Don't get me wrong, Alex is a great guy, it is that it was a better place when Rick owned it and JD worked there.. Still probably the best place in Garland if you aren't going to a specific dealership or if you want to get good quality work and a good price!

These guys do great work at a fair price. Highly recommended! They get you fixed and back on the…read moreroad quickly too.

What can I say, Lopez Auto Repair is THE BEST! Always honest and extremely affordable. They…read morecontinue to be my go-to auto repair place, no matter where I live in the metroplex.

I took my car to Autoscope Dallas in 2018 for repairs. Due to the friendly and quick service, I…read moredecided to go back on October 14, 2020 to get my car looked at due to my check engine light being on. After the technician discussed the issue with me - plus others things, of course, including check engine light, coolant outlet flange on cylinder head and a climate control unit replacement) - I agreed to the service recommendations because I trusted them based on my first 2018 visit. The October 2020 visit cost me $2711.38. Exactly 2 weeks later, I returned to the shop because my light was STILL on, my car was shaking (it cut off on me while driving multiple times), and my vents were only blowing cold air when I needed heat. This visit then costs me $5748.46 (a diverter valve was replaced, a coolant hose was replaced, a heat exchanger was replaced, front struts and upper mounts were replaced, and a right front bearing carrier was replaced). GUESS WHAT? I STILL had no heat. My car STILL had a shake and my check engine light was STILL on. I returned AGAIN a few days later and the technician gave me a rental while they tried to "figure" things out. They pretty much told me that at this point they were doing me a favor by looking things over for free since I had already paid them over $8,000. EXCUSE ME??? After one of their drivers returned my car to me and picked up the rental I was driving, the manager called to tell me they had taken care of the everything... again. But guess what... MY ENGINE LIGHT WAS STILL ON. I decided to stop dealing with them and went directly to an Audi Dealership for a complimentary inspection. They ended up listing SAME ISSUES (at a cost of $3,300) that were supposed to be fixed by Autoscope. Pissed was an understatement. When I informed Autoscope of this and showed them the paperwork from the Audi dealership, they confirmed that they had fixed what Audi was listing as not fixed. Autoscope offered to take my car AGAIN, but I refused. I wanted my money back for services NEVER FIXED. I complained to BBB but nothing ever happened. I lost $8,000 and HIGHLY recommend NOT to use or trust this company. Don't be fooled by their kindness.

I had my 2018 BMW X1 exclusively serviced at Autoscope for 2 years and was always happy until I…read moretook my car in for a noise coming from the rear left side after I went up against a railing. They serviced it over 5 times over one year for the same complaint. Each time they said it was "fixed" and after spending over $7K without the noise having been fixed, I took it to Bimmers Only. They diagnosed it immediately as the rear wheel bearing - not in the front engine, where Autoscope said the problem was. I told my rep at Autoscope the diagnosis by Bimmers Only and he and the Nicole, top manager at Autoscope, adamantly denied that was the issue. They wouldn't refund any diagnostic fees or offer to diagnose it for free to confirm the wheel bearing needed to be replaced. Bimmers Only repaired it and the noise stopped immediately. I believe Autoscope did the repairs they stated, however, they didn't repair the problem I told them repeatedly was a noise come from left rear and I told them I scraped a railing. I did test drives with technicians so they could hear the noise. Additionally, in April 2026, They said I needed a new coolant pump - that coolant was leaking and my engine could blow - immediately or maybe in a month or so. Bimmers said the leak was very minor and it did not need replacing. I haven't replaced it and no problem since Bimmers did the repairs.

scammers do not ever go here they will all scam you all they buy are lemon cars that are not…read morereliable

Reading all the five star reviews, only makes things worse . Because my Cooper has a notebook…read morefull of invoices from Louden. They did a brake job, the brakes still loud as.... and they left emergency brake handle exposed. You can see the road through the opening they left when they put it back. Now after another $1700 repair on thermostat , Housing/Gasket. The same is back with coolant leaking. The Cooper is now in shop again for same thing, however it is hard to fix, because Louden motors have stripped and forced the bolt . Shitty work from an arrogant owner .

So amazing. My 2002 Sasquatch (that's what I call my Sequoia) got sick, needed what I thought a new…read moreneutral safety switch, it was actually the shifter mechanism that I said go ahead and replace both because they are original parts. I found out about the shop because they worked on my sister's Exploder (inside joke) that they just praised Adam for his kindness, professionalism and made them feel like family. Lance worked on Sas to get it back to me so I'm not relying on my MTN bike for actual transportation and not recreational riding. Jermaine kept me up to date that I felt like family. Next is new front shocks/springs and oil change that I will not go to anyone else. Thank y'all from the bottom of my heart.

Brought my 2007 vehicle in for a few needed repairs. They called me and discussed what was needed…read moreand what we could wait to repair. This company is one of a kind. The service is fantastic and honest. They took care of what we can get to later down the road and what I needed ASAP. Been coming here for years with 4 of my cars and couldn't be happier. Great service and value to boot.