I would strongly advise caution before using First Fix Auto Care…read more I brought my vehicle in for an oil leak repair and A/C compressor replacement. They attempted to fix the oil leak three separate times, and it is still leaking. An independent technician later told me it appears they likely replaced only the gasket instead of the full (and commonly warped) cover -- meaning the repair was never going to hold. As for the A/C, it is still not working. Another technician found there was no refrigerant in the system and that there is a leak. Despite this, when I raised concerns, I received the following written response from them: "we've done our part and we've fixed your ac. [sic]" That was the extent of it. There was no acknowledgment of responsibility, no willingness to investigate further, and no attempt to stand behind their work. Instead, the tone was dismissive and defensive. I paid for repairs that were not properly completed. The lack of accountability and professionalism is deeply disappointing. Proceed at your own risk.

SERVICE WAS AMAZING! As a female with a toddler daughter we didn't feel creeped out, we felt…read morecomfortable. I HATE HATE HATE getting things done for my car because other places try to up charge you or say something is wrong. NOT the case here, I WAS BLOWN away with the process. The three gentleman that were there were very nice, they greeted us and made me feel welcomed. Were not pushy like other places they advised me what I needed and that was it. No "extra" hidden fees when I was ready to check out. One gentleman even filled ALL my tires with air & we were on our way. The whole service for my oil change took 16 minutes. I was in and out in 21 minutes. I am telling ALL my friends & family about this place. They just got a customer for life.

They had my vehicle over 3 months and had not done any work. We could not reach anyone no matter…read morehow many times we dialed the number. We moved the vehicle to another shop with the spare key and now cannot contact anyone to get the key they have and the missing radiator cap. This shop is horrible and extremely unprofessional.

I'm not one to go out of my way to leave a bad review, but this needs forewarned. i heard a…read morerattling noise on my car and thought maybe it was the muffler. i took it to this shop and they tried to scam me out of $1100.00. i was told my catalytic converter was falling apart from the inside and needed to be replaced asap (there were no lights on in the car whatsoever). I asked for a quote and that was the price i was given. I took my car to the Platinum Dealership in terrell afterwards to see if their pricing was better or worth it more. They kept my car for 2 days looking for the real problem. They told me my converter was perfectly fine and the hanger was broken (a very small fix) and even sent me a video to show me the real problem. Something that simply needed to be welded was going to cost me $1100.00 had i not got a second opinion. Please do not take this shops word. Please, please get a second opinion before just agreeing with whatever they tell you at this shop. I even attached my quote

Top line is top quality! Went for an oil change, which they have a special running. This is a…read morequality shop all the way. Very knowledgeable, great hospitality and clean inviting waiting room had me in and out in under 30 minutes. Unlike these drive through places, they actually look at your whole car and recommend repairs. Mine didn't need anything else, another plus as most places sell you useless fitted etc be fire you need them. Anyway brought my daughter back with her car that had been serviced recently by the dealer. Top line identified several issues that they had either overlooked or created. They recommend not to drive the car in its current condition and went out of there way to contact warranty company to get repairs covered! Who does that? They even fixed the AC problem she had been complaining about to the dealer since she bought the car and they just kept blowing her off. So if you need car repairs, don't hesitate to come here!

We stopped to get an oil change. They brought the cabin air filter and the air cleaner into the…read morewaiting room to show us they needed replacing. I informed them I would do it myself. They also called us out into the shop to look at our brake pads that need replacing also Even allowed me to use the measurement tool to show me how they were needing replacing very soon. These guys are extremely honest, very thorough and I give them five stars and a great big thumbs up for their service

We started using Golden Rule when they opened originally and will continue as long as our cars need…read morerepair. Truthful, honest, integrity and care for the best interest of the client. You will not find better

Golden Rule is a great independent car care center that always provides high quality service and…read morebest of all can be trusted to not push repairs that are unnecessary. Their repair costs are always reasonable and the service/repairs are always done in a timely manner.

Dishonest mechanic. Told me I needed new brakes...LITERALLY had new rotors and brakes installed a…read moremonth ago and hadn't driven it since. Tried to convince me I also needed a complete system flush on Mazda with barely 50k miles. SMH. Ladies beware of this type if deceptive practice.

Hold up! I would not recommend this place. One-Star Review:…read moreDeceptive Practices at Only4 Auto Care Kenan Ajaj, Please call me so we can resolve the issue without having to go to court. The short of it: Misrepresentation of Part Availability: Claiming no non-OEM parts were available when they were is misleading and inflated the bill. Unnecessary Repairs: Replacing parts that were not faulty (as proven by my successful use of the old parts) indicates intentional overcharging. Lack of Transparency: Failing to provide a detailed invoice, delaying part number delivery, and refusing to sign handwritten part numbers suggest an intent to obscure the repair details. Price Gouging example: The extreme markup on parts (e.g., 1825% on the Mass Air Flow Sensor Connector) is far beyond reasonable industry standards. Kenan Ajaj and Joe, I trusted you as reliable mechanics, but my experience was deeply disappointing. On May 14, 2025, I brought my 2014 Audi A4 Quattro to Only4 Auto Care in Dallas, TX, for a starting issue caused by a shorted coil connector. Joe claimed a blown ECU fuse was fixed, but additional parts were needed, costing $2162.20. He said only OEM parts were available, yet after receiving the part numbers I found non-OEM parts at a fraction of the cost (e.g., Mass Air Flow Sensor: $546.66 vs. $34.49). This is just one of the multiple not need parts. I requested an invoice with part numbers multiple times, but Joe didn't send it. On May 17, he provided a printed invoice without part numbers and later texted numbers without descriptions, refusing to sign a handwritten invoice. On May 17, I returned to address missing body panel push pins, low-quality vinyl tape (not high-temperature cloth tape), and no heat shielding. Only two of three replaced parts were returned. I replaced the new parts with my originals, and the car has run perfectly for two months, proving the repairs were unnecessary. Prices were also inflated compared to Audi Dallas (e.g., Sensor Connector: Only4 price only for part $265.02 vs. $13.77 from Auto Dallas). This suggests deceptive practices, violating the Texas Deceptive Trade Practices Act. This also show price gouging again for a part not needed. On August 1, 2025, at 1 PM, I discussed these issues with Rambo, expecting a call from Ken or Joe, but none came. I'm seeking a full refund and have filed complaints with the Texas Attorney General and BBB. Avoid this shop to prevent similar experiences. Issues: No heat shielding, missing parts, misaligned washer fluid container, grease on floor mat, unnecessary $2162.20 repair for a fuse issue. Photos available. What a horrible experience. John Gibson Dallas Texas

I've been visiting this location for three years. I've always had a positive experience. Highly…read morerecommend this shop if you've had negative experiences with other places pushing or upselling unnecessary maintenance items on you. I have an older Chevy Silverado. They've always been honest and only brought required items to my attention. They work quickly. When I've had larger issues with obscure parts, then send away for them quickly and complete the work on time. They've never had to keep my vehicle overnight. A few times they worked a few minutes past closing to finish the job. Highly recommend.

Came here for the new emissions test. This was the easiest process. Just drove up, gave my…read moreinsurance, they tested it, and I paid. Easy, just a few minutes wait. There were no cars in front of me, and the waiting room was clean. The staff was nice and respectful. Will come back!

I made an appointment for an emissions test and oil/filter change. At the time, I made it clear…read morethat I already had the oil and filter - the car requires oil with a BMW certification. When I arrived, I was told they would not install a customer-supplied oil filter, as they were worried about responsibility if it failed. Two problems with this: - The filter was Purolator, a reputable brand. It's as reliable as any on the market. Claiming it's a risk to the car is ridiculous, as is the idea that anyone would blame the installer if it performed poorly. - They booked the appointment knowing I planned to bring a filter, then refused to install it when I arrived. I've used Allison's in the past with good results, but no more - their customer service is very poor.

This establishment has Great service and great work ethic! They clarify anything you may not…read moreunderstand about the repairing of you vehicle.

Local car service we've found to be helpful, reliable and honest on prices for our cars. We had…read morebrakes done and they followed up with our concerns and made it right. Easy to get into - also, have referred others and they've been treated fairly - service not over priced and worked with each client - especially helpful with an elderly friend on their AC over the hot TEXAS summer - very grateful for them.

So disappointed. I try to use local businesses, but guess I'll have to go back to the dealership…read morefor service from now on. They quoted one price for brakes/rotors, but charged a MUCH HIGHER price when picked up. No one contacted me to tell me it would be more. They just held my car hostage and I had to pay. DO NOT USE THIS MECHANIC. This is very unprofessional and unethical.