The food is very good. It comes out hot and fresh, flavorful, and good dinner portions (we haven't tried the lunch size portions, but nice that either size can be ordered). The crispy noodles served with the soup are perfect. The red curry dishes, including the wide noodle dish with pork, are excellent. We had the fried tofu twice, once in green curry and once in peanut curry. Both were very good, and the spice levels were as ordered each time: hot for me, mild and medium for my wife. And the fried tofu is cooked beautifully. Pork is thinly sliced, very tender, but a little skimpy. Spring and egg rolls are superb, clearly they are freshly fried and not just sitting in a warmer. The tom ka soup is tasty though a little thin, but still very enjoyable. The egg drop soup is homey and enjoyable. Pricing is reasonable and based on food quality, a good value.
As for service, I have mixed feelings. It's not bad, but also not much more than adequate. The hostess/server is efficient with ordering and bringing out the food, but she is not particularly engaging, and in terms of answering questions about the menu, she is not at all helpful in saying anything beyond the basic menu description or in giving any helpful suggestions. We have been served by her on more than one occasion, so I can't blame it on it being an unusual experience. A big criticism is that plates are not cleared before the next course is brought out or even after the next course is served. Soup bowls and appetizer plates simply pile up. This has happened each time we have eaten here. And we noticed this at other tables as well. Our server comes by to check on us but ignores the used plates. Another server walked by our table several times as he served another table, looked at the used plates and simply walked past. And when the diners at other tables leave, the tables are not cleared for way too long - at least 10 to 15 minutes. At both of our recent visits, the restaurant was moderately busy but not full or with people waiting. So it can't be explained by overworked staff. Unfortunately, it seems more like they didn't really care, couldn't be bothered to clear away used dishes, or lack training.
I hope the owner and staff read this and work to improve this issue as it simply brings down the enjoyment of the meal.
The restaurant itself is clean, apart from used dishes not being cleared away. It has good parking and seems to have a good client base.
The food is a solid 4 so that's the rating I gave it. Service is a 3, which is on the generous side, but I didn't want to reduce my overall rating because the quality of the food is very good.
I'm on the fence about future visits, mainly because of the service issue. I'll probably try it at least once more because the food is good and with the hope that they can improve on service. read more