Our business had a little bit of a phone emergency, and Mark came out and fixed it for us the same…read moreday. He was extremely professional and got the job done in a timely manner. I would highly recommend to anyone who needs phone/IT support!

Phone Connection was recommended to me through an electrician. My info was passed along and Mark…read morewas quick to reach out, which was already a plus for me. He was able to swing by and give me a estimate quickly. He gave me a fair quote which was in line with competitors. Quality work, prompt response time, and performed the service requested flawlessly. Thank you!

They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

Really great sales team, perfect balance of persistence and professionalism. Unfortunately the…read moreperformance of the printer and related service have been severely lacking, which leaves us paying well more than twice what we were paying for our run-of-the-mill-big-box-printer for a unit that does not support our small business adequately. After several attempts to resolve the issues, all resulting in varied levels of excuses related to 1. our macs 2. our internet service - we are left either paying $6k to get out of the lease or keeping the unit that works hit & miss at best, and costs well more than what we used to pay for maintenance & ink. We are too small to make any other decision than to keep the unit but I highly advise against working with this company. Keep shopping, Over-promised, under-delivered & over-charged

Very friendly and helpful staffs. I have their printers at two companies I work for. Total of 4…read moreunits of Multi-function Business class printers. Knowing that these printers are taken care of by the knowledgeable people, even while I am away, I can concentrate on other things as an IT. Great price point, easy to use, works just as expected. They are always willing to help their customers, which I found it absolutely valuable. We have mix of Windows 7, 8, 10, and MacOSX, networked, RDP through the internet across the cities all over the place, and they all work just fine. For OSX, be sure to have PostScript card as OSX does not understand PCL. Thanks so much for your support. Pacific Connecteq!

The Right Click team are some of the most knowledgeable, patient, thoughtful folks that I've ever…read moredealt with in IT. Having spent a lot of time around orgs that either - a. don't care, or b. don't know, it was such a breath of fresh air to come across them!

Right Click is just amazing. They helped us not only set up one office, but two offices, for 2…read moredifferent companies with conference rooms, workstations, multiple users. Not to mention interconnectability between the 2 different companies so I could manage both remotely, and in each office. Their provided all the equipment needed and great prices. When I started buying computers from Best Buy and doing it myself, I realized quickly I was in way over my head. They spec'd out all the computers, printers, phone systems, and got us up and running. Far better than I could've imagined. Standup guys who are committed to delivering excellence setup, service and care. We so appreciate their patience, dedication and hard work in getting our offices setup. Thank you so much Right Click!! A very trusted partner.

Fast and great service. Definitely recommend them. Second time using their service. Both times…read morewere great.

As always, the team at mobile kangaroo came through in a crunch! They cleaned up my hard drive and…read moregave me all the support I needed to go up and running again. Thank you team!

I made an appointment here to get a hardware issue for my laptop, and these folks are not only…read morequick and efficient in addressing my issues, but they are also very knowledgeable! I came in earlier than my appointment time, but they still addressed my laptop issues right now. AND, they fixed my laptop right at that spot! Super impressed by their phenomenal customer service and expertise! I'll definitely come back to get my tech issues resolved here.

Mac Fusion are and have been very knowledgeable, but fail at returning phone calls…read more No longer a "Bricks and mortar" business and understand the reasoning, but they should try to excel in improving the above flaw.

I spoke with Angel over the phone about getting a quote to fix the screen of my MacBook Pro. He was…read moreincredibly informative and transparent, giving me prices for both new and used options. Ultimately, I decided to get a new laptop as the price difference was negligible but not before asking for Angel's personal opinion-which he was more than happy to give. I get the sense he's an honest guy and that's what matters to me the most. Hopefully my new computer doesn't break any time soon, but if it does I know where I'll be going!

I had three or four keys that weren't working on my MacBook Pro keyboard...yikes! I got on Yelp and…read moreI sent my issue to a couple companies. Only Joe from OC Computer bothered to provide a brief, yet informative response. Without seeing my computer, he said I probably needed a new keyboard (palm rest as he called it), and that would be about $350, parts and labor. I was still able to use my computer for most stuff, so I was in no huge hurry. To cover all my bases, I took it to the Apple store in Cerritos just to see what they'd say. They weren't sure, saying I likely needed a new keyboard (as Joe said). When I mentioned the word "palm rest" it was like a foreign language to the guy. To make sure, they said they would have to send my computer off for a week...what? Of course, I asked how much that would be and they said $800...IF that indeed was the problem. Oh yeah, since I didn't have an appointment (my fault) I had to wait about an hour just to get a seat at one of the tables where you actually have a person come talk to you. Then I waited another 20 minutes until someone talked to me. The guy was nice, but I just didn't have a good feeling. After that appointment, I drove directly to OC Computer which is by my house, talked to Joe and Angel, put down a deposit for a new keyboard/palm rest and they called me when the part came in. In the meantime, like I said, I was able to hold on to my computer and use it for some stuff. When I took my laptop in, two days later I had it back and working. I probably could have had it back sooner, but I told them I was in no hurry. Anyway, OC Computer is less than two miles from my house, so I should have gone there first, but that's on me. Next time, if needed, I will. So, while I'm sure the Apple store is good for a lot of things (especially if you have insurance), I would at least talk to Joe and/or Angel and maybe save yourself some time and money. FYI...I waited a couple of weeks to post this Yelp review just in case there were any hiccups. There haven't been any...so, knock on wood. Anyway, thanks Joe and Angel.

Modern Computer Systems is very convincing over the phone and promises top-tier, professional…read moreservice, but the final results fell far short of those expectations. The experience started off on the wrong foot when the first thing the technician asked after walking in was, "Do you have a pen and paper?" It didn't inspire much confidence or professionalism. The biggest disappointment was the cable management. It looked rushed and completely disorganized, especially considering that we had already paid before that part of the job was finished. The overall quality of the work was well below what was promised. Unfortunately, I won't be using this company again, and I can't recommend them based on my experience. Customers should proceed with caution. The photo shows how how he put 1 cable tie on the cables and said that's the best it's gonna get.

Jonah is two face liar . The man is not to be trusted …read more Jonah said he could update my computer. Which in fact Jonah was unable to do and substituted my computer with one he bought from I don't know who and wanted to give me a one year warranty. I refused and asked for a refund. He issued a false document. That said a refund and claimed that there was a problem with the bank . I have to go to small claims court. To seek justice .