I needed a manicure badly as I had let my nails grow out too long and my dip manicure had faded and cracked. My neighbor recommended this nail salon and I was able to get an appointment for the next day. I arrived a few minutes early and in the time it took to pick my color, they were ready for me. The aesthetician listened to what I needed, gave me an efficient manicure, and provided me with a rich scented scrub to wash my wintertime hands with that contained an oil that exfoliated and moisturized. I will be going back here for my nail care! read more

KT Nail & Spa - Pretty nails! - Nail Salons Near Me - Dover, New Hampshire

Took my niece here today as her 10th birthday present, and I told her she could get whatever she wanted. Well, she brought a really intricate Tigger design. Despite it being a busy day, them being short staffed and not having planned the time to do this type of set, they saw how much it meant to her... Made the time, and absolutely NAILED it! She is over the moon, and I've won best auntie award!!! Thank you again KT, you really went above and beyond today and it was so very appreciated. read more

KT Nail & Spa - Tigger nails for the birthday girl!! - Nail Salons Near Me - Dover, New Hampshire

My grandmother and I had a great experience getting deluxe pedicures here a couple weeks ago. We called about an hour in advance and they were able to make an appointment for us. When we arrived, we were seated in the massage chairs and they started to work on our feet right away. I found great value in the deluxe pedicure, especially the hot stone massage--I had never had that before! I wish they would have cleaned up my calluses a little more, but all in all a great job and very relaxing. read more

Service at first was good until they touched my hands. Extremely aggressive on my hands and had an attitude. I asked for a design and sent them an image they said they could do. I left very very unhappy. I came back the next day to try to get a fix and they wouldn't fit me in. Or give me a refund but for those nails I Mine as well have done it my self. read more

KT Nail & Spa - My flower vs the picture nor were the other nails what I asked for. - Nail Salons Near Me - Dover, New Hampshire

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Got taken right away! Had a lovely tech who was very engaged with how the pedicure felt along with assisting with nail color!

I was a walk-in and waited a few minutes but it wasn't bad. They were very accommodating. I wanted a mani and pedi and paid less than 100 for a great job. It was very relaxing and I felt like they actually cared about the consumer. read more

I've been going to this salon for just under a year. I can be very fussy and question a lot of what is going on. I like to search Pinterest for ideas. I was seeing Donna (spelled phonetically) who was very nice. I thought we had a good relationship. I would show her the art that I would like and she did a Wonderful job. My nails looked natural. The next to last time I saw her she suggested that I see Youn (phonetically) who was sitting next to us. She said that she is much better at art. I was kind of surprised but I figured I would try her art as well. That was a big mistake. I showed her 3 different pictures and she told me that they are photoshopped and cannot be done. By the time I got to the 4th I was getting aggravated and she said she will do the art. Her technique for the shape of the nail was horrendous. My nails looked like she blobbed the acrylic on my nails. She never even addressed my cuticles. When she was putting on the final coat, she had done 3 out of my 5 fingers. I mentioned to her that "you missed these 2". With a nasty reply she said, "I know how to do my job". At that point they lost a loyal customer to rude behavior. I understand they like speaking to one another in their own language but clearly my thoughts of Donna weren't what I thought. KT Nails, try talking to your customers instead of amongst yourselves. read more

Please NEVER let Lisa leave. I would be quite literally lost without her. Have you ever considered charging a little extra and providing an electronic buffer to buff feet soft and smooth? They offer that is Portsmouth and it is worth the money because your feet stay softer after for much longer and it is less ticklish. Just a thought read more

Highly recommend! Called and made an appt about an hour before going. Got an ombré dip manicure on my real nails and it came out perfect; looks exactly like the inspo pictures I showed. Salon was clean and the staff were very friendly. Definitely going again! read more

KT Nail & Spa - ACTUAL NAILS - Nail Salons Near Me - Dover, New Hampshire

In town from Cali for a wedding, got an amazing ombré French dip from Kim. She did nice work and asked for my feedback throughout. Also, great conversation about our kids and family! Delightful visit and my nails are on point for tomorrow! Thanks Kim!! read more

KT Nail & Spa - Nail Salons Near Me - Dover, New Hampshire

Been going here for a few years and have always been happy with the service until last year , the nail technicians are always grumpy and have really bad customer service skills. You can literally cut the tension in that place with a knife ...Now they're requiring for us to come in a half hour before our appointment scheduled time to soak off dip powder , I personally don't have extra time to be sitting around waiting for the dip to be removed. I called other nails salons and NONE of them do this. Be careful talking to the person sitting next to you because you get reprimanded for talking and god forbid you move your hand , the dirty looks you get. I've also noticed no one talks to the clients anymore it's all among themselves and in their language so you know damn well they're talking about you. Time to move on. Be very aware of who you get as a tech, the only nice one in the whole place is Amanda . KT nails, you need to work on your customer service skills they suck. read more

WONT BE BACK! First I was told it was an hour wait.. then I was sat with one girl, then a guy & then ANOTHER woman! I kept my hands and wrists relaxed and let her do her thing BUTTTT she would move my finger around then get mad at me telling me to stop moving. She did this multiple time with occasional pauses with her holding my hand down. She didn't trim my nails before putting on the tips! I had just gotten off other acrylics so there was a little growth. She took ANY nail tip & just glued it on. She started to file the top of my nail to the point it was burning!!!! Once she got the acrylic on & started to file the sides she would go to the point my skin was just About raw! My fingers still hurt hours later! THE SHAPE AND SIZE DIFFERENCE IS DRIVING ME CRAZY. While I was in there a woman came in claiming her nails popped off a few days later!! read more

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This salon has extremely rude girls that work here. they have 1 male employee who always has an attitude as well. They rush your nails and they seem to have an altitude when you want something fixed. It's called customer service ladies and gentlemen and maybe you all should read up on that. Don't waste your money, go somewhere else in the area. Will not be going back there. read more

I've been going to this nail salon for the past 5 years now, they are great and do a great job on my nail as well as my daughters. They are very friendly and I love it when I go in there and they always ask me how my daughter is. Thank you to all the staff, you all do a great job! read more

KT Nail & Spa - Nail Salons Near Me - Dover, New Hampshire

i'm giving this place one star because they did take people's temperatures before they entered and had everyone wash their hands. However, this place was overbooked, the workers were rushed. because of the chaos inside I didn't make a stink, i waited patiently because i could see that they overbooked. two different people worked on my nails because of them short staffed. i waited so long in between the first person and the second person the water to soak my nails in after they buffed and filed went cold. neither of the people who worked on my nails were paying attention to detail. they shaped my nails unevenly. they were extremely rough. then after all of that they painted my nails light pink when i asked for a french manicure, however i had been there for so long and was so unamused i just accepted it and left. will not be back and would not recommend read more

KT Nail & Spa - pink polish with no white tips does not a french manicure make - Nail Salons Near Me - Dover, New Hampshire

UPDATE: I went back to the store the next day to ask for a refund, since I did not like the nails and had a wedding to get to after my appointment so I didn't have time to ask for a fix on the day of my appointment. I went in with my bf, asked for a refund, the owner refused but offered to redo my nails. I didn't want a redo, worried my nails would look just as bad. After going around and around my boyfriend, frustrated, said "dude, give her a f**king refund." Obviously swearing isn't polite and he agreed he shouldn't have done it, but the owner immediately started yelling at us to "GET THE F**K OUT" and pushed my boyfriend in the back, then began chasing after us into the parking lot. He had to be restrained by two employees. Unsanitary, did a terrible job on my nails. Did not spend any time getting calluses on my feet. Fingernails look even worse. There's literally a hair stuck in my polish that is already warped and chipped not even an hour after I left the salon. Nail tech used her own dirty nails to remove excess polish from my fingers. read more

KT Nail & Spa - Nail Salons Near Me - Dover, New Hampshire

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I have been coming here for at least 5 years to get Dip. Yes it can be a little chaotic at time. But they get the job done. I don't recommend getting regular nail polish, not because of this place but in general it's a waste. Its going to chip regardless. I love the dip! It's a commitment but worth it to me. However, this place is not for Karens. So if you are a Karen, don't bother haha. read more

KT Nail & Spa - Dip nails - Nail Salons Near Me - Dover, New Hampshire

I've been here 3 times now, all for pedis, haven't had a bad experience at all. The people working there aren't over the top friendly but they're friendly enough for me. They have a large selection of colors to choose from, my only issue is that they cover up "gel" on the bottles with a sticker so that at the end when you go to pay they say "extra $5 for gel" when you thought you just selected a regular paint. They also charge extra when you go back to have the previous gel paint removed. read more

Very bad at customer service. I used to do my nails every time at this place but they don't understand the value of customer, half of the staff doesn't understand English. I asked to do chrome and nobody even knew what it is. At the end they just spoiled my nails. They can't do anything other than gel or ordinary nails. The gel nail paint starts peeling off pretty soon. Even though u book appointments they will make you wait, some of the staff use u as an experiment their new staff...this new lady had literally scratched my fingers cuticles which hurt so bad...GET READY TO WAIT IF U PLANNING TO GO THERE. read more

My nail technician (Kim, I believe) was super sweet and did exactly what I wanted. I've gotten my nails done maybe once in my life so I was kind of nervous about it because I don't really know what to expect but I'm glad I did, I feel so pretty. Thank you! read more

KT Nail & Spa - Acrylic nails - Nail Salons Near Me - Dover, New Hampshire

I had THE BEST pedicure from Tina and beautiful gel nails (my first) from Yum. The girls are sweet and accommodating and METICULOUS. My daughter also had a young man for her pedicure and he was also excellent. We did not catch his name and the girl that did my daughter's gel nails was also excellent. Very happy we came in. Some of the reviews made me a little nervous but my experience was really wonderful. Will be back. read more

KT Nail & Spa - Nail Salons Near Me - Dover, New Hampshire

Was pleasantly surprised at what a great job the salon techs at KT Nail and Spa did for me and my two daughters. We all got pedicures and gel manicures. Mine was traditional French and one daughter did a black French (not my cup of tea but she was happy with it)! And my other daughter a simple ballet slipper gel. All booked same day and everyone happy! Having lived in NYC many years, I'm picky, too! But we will be back! read more

Been here before and enjoyed it but worst manicure I've ever gotten. Very disrespectful in terms of conversation and going on their phones mid manicure. read more

This was my first experience at KT and it was amazing! The salon is clean, calm, and comfortable! The lady who did my powder manicure made sure I loved the color before we continued, and wanted to make sure that it's what I wanted! I'll definitely be going back. read more

KT Nail & Spa - Powder dip manicure - Nail Salons Near Me - Dover, New Hampshire

My wife and I had the day off and made an appointment here. We both wanted pedicures and eyebrow waxing. We arrived on time for our appointment only to have to wait. We ended up spending two hours there as they could not get it together. The person who did my pedi was a young man/possibly still school-aged? I'm not convinced he was even certified. He was nice enough, but you could tell he had likely never done it before. It was not his fault that he was not trained properly. You could tell that they were just trying to get people in and out, but it was so disorganized. While I was there three people came in after me for pedicures and were completed before me. My wife was even done before me and had to wait exceptionally long for me to be done. Other members of his team were telling him what/how to do it. I barely had a fluff of an exfoliation, barely massaged and he literally had to paint my toe nails more than once since he kept messing up to the point where someone had to come and take over for him. I had to ask three times for them to cut my nails a little shorter because he didn't even cut them at first. Then when he did cut them he cut such a tiny bit that you could barely tell. He also started using the wrong coat on my nail one of the times he repainted it and the woman who ended up coming over to fix them, had handed him the correct coat (top vs. bottom coat?). Then when the women came and fixed them she literally took off the polish again! Then we got our eyebrows done and I got my lip done. The room was so dingy and dirty looking. My wife's eyebrows were rushed as the technician was aggressive and quick. When I went for my waxing after a pedi that left my feet freezing and lasted over 1.5 hours, it was also aggressive. The wax was literally slapped on my eyebrows to the point that I was afraid my eye lashes were going to get ripped off. When the was put on my upper lip, it was so haphazard that it went into my nose. I left the room and my wife looked at me in disbelief and told me I still had wax all over my face. Also, I know many people think it's at the "end" of COVID, but there were no mask regulating customers to have masks on, people were seated right next to each other and the space was just not clean. The "menus" that they give you to choose your service are not cleaned between customers, and neither is the pen at the front desk where you sign in. There was absolutely NO apologies for any of it. No offers of discounts, nothing. They charged us full price for this and we left paying $135 plus tip. I know that there are staffing issues with many places, but this was not a staffing issue. This was pure and simply a customer service/training/poor business practice issues. We had come here several years ago and did not have a good experience, but decided to give it another try. It ended up being a complete waste of two hours that we will never get back. It is competitive out there. Exceptional customer service is a must. I understand mistakes and training, but to not even acknowledge it is a real problem for me. It's also a problem when you read other reviews and seeing the owner reply in disrespectful and snarky ways. Believe me, the customer is NOT always right. That's not what I'm saying. I'm merely trying to express that there are many areas of improvement here. I didn't make a huge deal of it, ask for a discount, refuse to pay because I don't believe that would have helped plus I was exhausted and antsy after being there for two hours and not even having a relaxing experience. I am here to provide feedback which I hope the business will be open to and save others their hard-earned money. read more

WORST NAIL PLACE TO GO TOO. Take your money somewhere else. This business is so awful and rude. Nor do they listen to what you actually want. KT NAIL & SPA in Dover, is the WORST nail salon I have ever been too. I asked for a dip removal and a new dip on my real nails. Usually it takes an hour to do at my regular salon. Today @ KT, it took 25 minutes. This woman was so impatient, burned my finger, and was constantly slapping my hand telling me to relax. At the end she pointed at my stomach and said "you are way to young to have a baby" . My nails are so uneven and look like absolute shit. I will never be back, I am in tears at how terribly I was treated. WORST PLACE TO GO TOO. DO NOT GO. THEY ARE RUDE AND DONT RESPECT THIER CUSTOMERS read more

My friend and I went here to get a mani and pedi. We had a very pleasant time there. We were treated well and were offered water. We both got the luxury pedi complete with wax and massage. Since I had really long natural nails I chose dip manicure. They cut my nails to a perfect length and the ombré was perfect. Overall I would recommend this place to anyone for a nice relaxing, friendly experience. read more

KT Nail & Spa - Nail Salons Near Me - Dover, New Hampshire

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Average pedicure...could have done a better job with bottoms of feet. Technician did do an excellent job with polish.

They fucked my nails up bro. just wanted an acrylic set with a checker board on one finger and left with what I can only describe as a bad Minecraft ore block on one hand. My other nail was basically an unfinished grid. Dont know how u mess up squares but it was done, played myself paying 65 dollars for nails I didnt like. read more

KT Nail & Spa - What I wanted - Nail Salons Near Me - Dover, New Hampshire

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I've been here many times, with an appointment for pedicures. I would have rated them 4* for this. Today I walked in mid-afternoon for a manicure, 1st time dip. No appointment. The attitude right from the beginning was disdain. Young girl "checking" people in should find another line of work. After having nails superglued, shoddily to my Fn fingers...I realize I've obviously made a mistake. What that "mistake" may have been is still not clear to me but here I sit with painful fingers. Don't walk in without an appointment if you're not a "regular". Dirty place tonight too. 1st and last manicure without an appointment. I recommend waiting until you have time to make an appointment or find another place if you work on a "whim". read more

Don't go here. The workers here are highly unsanitary. I went here twice, and the first time I had a good experience with Amy. I came back two weeks later, and was disappointed. The woman doing my nails didn't introduce herself/had no name tag, didn't wear gloves and her fingernails were long and gross (literally brown) underneath. I was getting a gel manicure, and she was literally using her dirty fingernails to scrap excess polish off of the skin around my nails. YUCK. She was also extremely rough, and pulled my hands quickly so she could finish. I didn't say anything because I didn't want to be impolite, but I honestly felt so uncomfortable. Waste of $40. Meaningless to say, I'll be looking for a new nail salon. read more

The worst nail salon I have ever stepped foot into in over 12+ years. The owner is so rude and unprofessional. After asking a few times very nicely to fix my crooked nail the owner physically ripped the drill out of the lady's hands doing my nails and screamed at me to get out. He proceeded to blame it on me "moving my finger" and "my finger being crooked". Anyone who gets their nails done knows your finger moves which ever way they are tugging it and positioning it at that time... As a polite and paying customer, it should be okay to make sure your nails look good. I have never experienced anything like this in my life, nor have I ever had a nail that crooked on my hand before. If I could give them no stars I would. I am appalled at how the owner chose to handle the situation let alone speak to a female the way he did as well as treat his employee that way. Pictures do no justice in how crooked this nail is in person. read more

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This place is awful. I got a gel manicure here which I've gotten probably close to 100 times before at different nail salons. I have always taken off gel manicures on my own at my house but this time was like taking straight up cement off of my nails. It took me well over an hour to remove the polish and left my nails looking absolutely horrendous - like someone used super glue as a base coat. Would never recommend this place to anyone!! Spend your money elsewhere. read more

I love to get acrylics, and cozy nails in Lee is normally my go to, but sunday's they are closed. Went there today and came home to nail glue all over my fingers and i can't pick the rest off due to my nails. Nail polish is also specky on a couple of my nails. During my visit, a workers child was there for a little bit. My keys were to the seat beside me and the child was playing and touching my keys until i noticed and took them away. He was jumping around and yelling with his game music quite loud. The same worker was also very bossy and not to friendly. Not sure if i'll visit this place again. Much rather drive 25 minutes to lee, than to drive 5 minutes to KT Nail. read more

I've been to KT for two pedicures over the last couple months. Their gel pedicures are fast, comfy (they inquire often to ensure they're not hurting your toes) and last up to 60 days. The staff is very friendly and work hard to accommodate those who walk in. They also have a vast array of regular and gel polish colors to choose from. Their pedicure prices have gone up by $10, but so have many other salons nearby. I def recommend them if you're in the Dover area. read more

It was the worst manicure I have ever had. The woman doing my nails clearly was annoyed the whole time. She kept pulling and hitting my hands because she wanted them in a certain position. She then dabbed the gel on my nails which dried bumpy and uneven. I will never go back there. read more

KT nails is great. The pedis are fabulous and the they use disposable bowl covers, so it's really clean. Everyone was lovely and kind. I just started using the dip power and it's lasted three weeks so far! I'm going back this week. read more

I have been going here for over a year. My nails are healthy and the dip manicure last four weeks. The prices are very reasonable. I am impressed with their staff and they take every precaution against infection. Try them you can I'll be very happy you did. read more

I've been here twice- my first experience wasn't terrible, but the customer service left much to be desired. The second time- I went in for Dip nails and it was fairly busy. The guy nail technician was doing the "greeting" and "scheduling" while working on someone's nails. (If 'what do you want' counts as a greeting.) I needed to get my previous nails off and first of all they made me sit at a station for about 20 minutes before anyone came over. Someone eventually did and did just one hand with the acetone and tin foil. I sat there for 30 MINUTES before anyone came back to do the rest. Then I sat for ANOTHER 30 minutes before someone came over and started working on them. Then that person left to help someone else and I sat there for another 10-15 minutes. By the time the third and last person came over, she was extremely rough with the tools she was using and rushed through the whole process. My nails came out looking like shit and have very obvious bumps and creases. Never coming here again. read more

When you enter there is a sign in / sign up sheet, name, time, phone #. I dont know why they have this on the counter. They definitely do NOT use it. someone walked in after me. She was asked if she had an appt, she said "NO" they told her 45 minute wait and asked her to have a seat. I arrived at 2:45. At 3:15 they took her. No one ever looked at the sign in sheet the entire 30 minutes that I wasted in that shop. 30 minutes of my weekend wasted! I will never return. Trisha Nails right nearby much more customer friendly and actually seem to care about customers. May I suggest KT either pay attention to and use the sign in sheet or simply remove it. Disorganized business with no working system and poor/no customer service! read more