I've been getting gel manicures for about 7 years now. When I visit Dover a few times a year, I always stop by Pro Nails. They always have the latest gel colors and they produce quality work. The gel polish stays on my nails for at least 2 weeks- sometimes 3 weeks with very minor chipping. It's a small family business, and I am greeted by name when I visit, which I really appreciate. The place is cleaner than most nail salons that I've been to. They also give out free tokens for parking because they understand how hectic parking in downtown Dover can be. I would take off half a star only because the salon is understaffed, so there's always a wait. read more

Pro Nails - One week old - Nail Salons Near Me - Dover, New Hampshire

Been a faithful client for 2 years and never used same tech everytime come in and didn't have anyone I asked for carter to all the young girls that might not even come back I feel being a regular doesn't matter at all and don't do as good of job very disappointed have to try to find another place to be a client read more

I had made an appointment to get a manicure, and when I arrived checked in on the IPad. All of the stations were full, I proceeded to wait 45+ minutes from the time my appointment was to get into a chair. They ended up taking off my existing gel while sitting at the front drying area. The manicure itself was good, but I will not be going back. read more

I got a deluxe Pedi (extra lotion and longer massage time) and my fiancee got a gel mani, they were efficient and clean. I hadn't been back to Pro Nails since probably 2005, so I was happy to see it had been upgraded along with the times. I'm happy with my pedi, the tech did a good job on the polish and buffing, and the massage was thorough (some places can really half-ass the massage parts). My fiancee's tech did a nice job with the gels, a couple aren't filled quite all the way to the edge like I'd like, but a dab of polish at home will fix it. Photos of the spot where I waited for my toes to dry, and his gel mani in the sun. read more

Pro Nails - Gel manicure sparkling in the sun - Nail Salons Near Me - Dover, New Hampshire

Very disappointed with my experience with emily. Would not recommend, if going book with a different technician. She was rude when speaking, forceful with my hand, and I could go on about the mishaps that happened during the manicure itself. read more

I made an appointment with Eric for a pedicure and French acrylic tips. I arrived and was promptly seated for the pedicure. Although Eric did not do my pedicure, the man who did was extremely good. Attention to detail, cuticles, great massage, etc. then I was seated for my full set of nails. Eric did an amazing job of making sure that my nails were straight, even though many of my fingers are somewhat crooked. Lol. I showed him a picture and I got exactly what I asked for. My nails are perfect and I am so happy. I wouldn't hesitate to book with him again. read more

Pro Nails - Nail Salons Near Me - Dover, New Hampshire

these nails are good but it hasent even been 4 days and they are already lifting off my nails but I like the nails, also they took very long To get me in a chair to get them done they are also cheep and adorable but the girl gave me the price on how much and she said $40 so I gave a $10 tip and I gave a $100 bill witch I should have got $50 in change and I didn't but over all they are kinda good read more

to be honest, I am not the type to write reviews or anything like that... but when I have an experience as negative as I did today at pro nails, I feel it necessary to warn others not to waste their time or money. my friend and I scheduled an appointment for 11 am and we both arrived on time. my friend wanted french tips in a light blue color, and I asked for dip powder with a simple white lines design (will leave pictures below). my friend's nails looked fine, but the woman doing them was kinda rude and didn't seem thrilled to do the nails and didn't listen to my friend's requests, but she was happy with them so I won't complain. mine on the other hand, oh boy. the woman rushed through doing my nails and was super rude when the color I had picked on the sample colors they showed wasn't the right color when they took it from the shelf. I found the right color for her, and the dip looked decent when she was done with that part. next, she would do the design which apparently I should have just avoided. honestly, I think my 8-year-old sister could have done a better job. the lines were messy and smudged, she got polish on my finger, and she didn't fill them in... SO poorly done. completely rushed and didn't seem to care. for $45 I was extremely disappointed in the effort put into my nails. I went to another nail salon when I left and had them fix them and even the woman at the other salon questioned why I would pay for something so poorly done. needless to say, I highly do NOT recommend this place to anyone. the quality is horrible, the professionalism is lacking, and clearly, I am not the only one who has had a bad experience. read more

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I posted a pix sometime ago indicating that I had finally found a nail shop that did a great job. I had dipped nails put on by Ben on 8/2/23 for $45. On 8/12/23, I called and made an appt with Ben to repair a nail that I had cracked. I got there and a woman with a mask told me Ben would be right with me. Long story short, neither Ben nor Eric were there and no one knows how to apply dipped nails but the 2 of them. I ended up being convinced by a woman who seemed to be the boss of the shop to get an acrylic nail. When I told her at the end that the acrylic nail was a different color she informed that the color difference was because it was new and the others were older. Not true of course but at this point I didn't want to argue. I was also told that Ben would be in Viet Nam for 2 months and Eric would be gone for 2 weeks. Today is 9/16 over a month since this appt., and neither Ben or Eric are in the shop. So did Eric extend his stay? Did he open his own shop? Why do people have to lie about nail color or an employee's absence? Why would I ever want to return to that shop? read more

I've never gotten acrylic and was nervous but they turned out beautiful! My niece gets their nails done a lot and got a dip, and my brother got a nice manicure. The staff was nice and made us feel welcome. And the prices are great! I highly recommend. read more

they did a really great job on my french manicure. they also took me in with no appointment. and we're really kind about getting the leftover polish off from my last manicure . i'm only knocking one star because they weren't taking temperatures of people coming in (covid-19 precaution) and were letting randoms meander in and out to give their significant others, who were getting their nails done, beverages. read more

Pro Nails - gel french manicure - Nail Salons Near Me - Dover, New Hampshire

I have gone to a lot of different nail salons but this one is by far my favorite! Holly is amazing at what she does, and is very accommodating. If I don't love something, she makes sure to change it. I have a hand tremor which many other salons comment on and get frustrated with, but I have never felt that way at Pro nails. Not only are they well priced, they pay attention to detail and my nails always come out beautifully. read more

I have been coming to the salon for 15 years Always accommodating Price is great Eric always does a A great job! read more

i went here yesterday and i'm very disappointed! i asked for something very simple and they couldn't even do it right. if i knew it would be this bad i would of done it myself. first time and last time i'm going there. i also noticed they aren't smooth and my pinkie nails are two different sizes and shapes i'm genuinely pissed. i don't wanna go there and say anything it would be such a waste of time so i'm posting this. look up sad and happy nails, that's what i wanted and i got this: read more

Pro Nails - nails - Nail Salons Near Me - Dover, New Hampshire

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I went in to get my acrylics removed and put dip on instead. This was my first time coming here and he handled my fragile nails very carefully to make sure not to break them because I wanted to keep the length. I highly recommend going here. Parking isn't too hard to find and they got me started right away unlike many other nail salons that make you wait even with an appointment. Prices were fair and the service was great. read more

Pro Nails - Nail Salons Near Me - Dover, New Hampshire

Decent pedicure! I choose the deluxe pedicure because it had been so long since I had my toes done and I got my money's worth. Nice long massage and listened to special requests. I rated a four star because I didn't get seated until 20 minutes after my appointment time and overall the salon was pretty dirty. However the tools looked clean and were only used once before they were fully sanitized again. I'd probably go back in a pinch. read more

I called the day of and there was availability. The manicure was done really well! So far nothing has chipped! My cuticles look really nice as well. read more

Pro Nails - Nail Salons Near Me - Dover, New Hampshire

Very happy with my pedicure salon is super clean and technician was friendly. Such a good first time!

I love this place, i've been going here for a couple of years now and they are very polite and they give you drinks as well. It is a very clean salon, and they work very fast and the after product looks amazing!! I would recommend going here, I don't trust any other place. read more

Pro Nails - Nail Salons Near Me - Dover, New Hampshire

Ive been coming here for over a year and have always had a great experience. They have a *huge* selection of gel colors, and they always last at least 2 weeks, often on the other side of 3 weeks. Very friendly and efficient, and they always do a great job. Clean and quite sanitary, and I find their prices to be a good value. They take walk-ins, though sometimes it's just the two owners working so I like to call ahead or make an appointment. I'm not sure if it's strictly cash only but they definitely prefer cash. (Sunday's are definitely cash only.) read more

A classic main and pedi done in less than 40 mins. This was the worst experience I have had in a WHILE. My nails look just as bad going in as they do coming out. read more

I really enjoyed my manicure at pro nails. Me and my friends made an appointment and they actually took us on time! So rare. They also gave us free tokens for the parking meter. We didn't put enough in so I got a ticket lol but it's not their fault. My acrylics look great! They even squeezed us in for pedicures last minute. read more

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I don't know how they can get away with calling themselves "pro nails." I definitely have not had the experience of having a professional manicure at this place. I am new to this area. Normally, getting a manicure is a positive experience for me. I expect to be treated in a friendly manner, like a wanted customer. Not so at pro nails. I had been there once before because it had a great location and the price was right, but the service was all wrong. I figured I'd give them another shot. The second (and last) time I was there I did my best to remain pleasant, but the woman doing my nails was rough with me, had an attitude and plucked my cuticles so hard that they were bleeding! I've never been in pain before with a cuticle clean up, but this woman was rough with no remorse! Instead of being asked to select a color for my nails, she threw a set of pre-painted nails at the table I was sitting at and left me to it. The colors had no names and I could barely read the corresponding numbers. I like the know the name of the colors I choose so I can reference them later in future appointments. However, I will not be making any future appointments at this place. Normally, my gel manicures last me up to 3 weeks with no chipping or problems other than my nails growing out. I had a gel manicure from pro nails for about 4 days before it starting chipping on multiple nails (mind you, it's not like I'm doing manual labor or anything!). The manicure happened quickly so they get a star for getting me in the chair right away and finishing on time. I deduct stars for lack of customer service, poor quality work, and the fact that I left their salon in pain! read more

I broke the first cardinal rule of Yelp by not trusting the reviews of this place when I showed up... it was TERRIBLE. Poorly ventilated, used tools that were not properly cleaned and had to re-do my nails when I got home they were done so poorly. My girlfriend and I thought that by making a reservation we wouldn't have to worry about any issues you typically see in walk in situations. Not the case... I sat awkwardly for 20 min after one of the technicians started my pedicure for her to give a full manicure to a walk in customer before finishing up with my pedi and starting my manicure. My friend who came with me had it even worse...she had nexgen nails that she wanted to soak off, the technician proceeded to cut them down (without asking my friend if she wanted them shorter). then when we asked to have them soaked off, she responded with a resounding "no" and before we could get up and leave, she began ripping them off, which anyone who's has any type of false nails knows, hurts and ripped off the top layers of my friends nails. So in consclusion, this place was unsanitary, didnt respect any of our requests and I hope that future yelpers head this warning: don't go here! I'm not sure how they're still even in business! read more

I would give zero stars if I could. The lady rushed through my pedicure, didnt push back my cuticles, and refused to shave the bottom of my feet. I asked for acrylic on my big toe nail because it's messed up and he tried to take my actual toenail OFF. I had my daughters nails painted they looked awful, not to mention they wanted fifteen bucks for it. I said I wasnt paying and left. He followed me out of the store to my car, asked me not to write a review, and said I should "know my kid better" and not bring her for a mommy daughter pedicure. I told him he just lost a customer and he said "no matter I have plenty more." And walked away. so rude and unprofessional. read more

Pro Nails - ASKED FOR ACRYLLIC ON BIG TOE- so he tried to take my toe nail OFF, DIDNT DO CUTICLES WOULDNT SHAVE THE CALLOUS OFF MY HEEL. - Nail Salons Near Me - Dover, New Hampshire

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Despite the mixed reviews, after living in downtown Dover for 2 years I decided to give this place a try. I got a regular mani pedi - I didn't know the price going into it until I got to the register - but it was $35. Seemed a little steep, but I am used to $25 mani pedis after living in NYC. They don't put a lot of effort into their appearance, but the quality of the work was pretty good. In the time I was there (Saturday @ noon) they probably had 5 people come in who had appointments and 4 walk-ins. I will definitely come back. read more

I wanted to try this place because it was close, despite the bad reviews. Unfortunately, the reviews were pretty accurate. You walk in and it's messy, disorganized, and there were nail clippings all over the carpet. On a Monday morning! It's not like they were in the middle of a rush and couldn't clean. The woman who did my nails rushed through the whole thing, didn't use cuticle softener, didn't use sanitized equipment, and was on the phone THE ENTIRE TIME. FOR A PERSONAL CALL. My toes are unevenly shaped and unevenly painted. Will not be returning. read more

It's not a spa atmosphere but it's clean, affordable and pretty quick. Their work is good as well. I understand the comments on awkward silence - It is very quiet & the tv is always on so it provides a distraction from the too-quiet atmosphere but they are respectful. read more

Went for pedicures today with my mother. 2 pretty sisters Jennifer and Holly did our pedicures. They were friendly, capable and fast. The place is very clean and welcoming. Parking right out front. The price was good too! We both love our pedicures! Thank you Jennifer and Holly! We'll be back! read more

Came in and got a gel manicure and pedicure and got an exceptional job! Last me more than two weeks without chipping. It is family owned and the husband and wife are halarious! read more

I am new to this area and was looking for a good place to get a gel manicure before my first fitting for my wedding dress so I could try out a color ahead of the wedding. In my hometown I go to any place where I can get an appointment so my expectations are fairly standard. Bottom line, I will never go here again. I walked in and no one was there, just two employees, and I immediately got the vibe that I was unwanted. One employee continued to watch TV and play on his phone while another waited for me to pick my color. Would have been nice if they put the TV on in front of me, or even music, the silence was super awkward the whole time. As the employee starts to take off the gel that I had already had on for about 3 weeks, if not longer, she starts scraping at it and asking me where I got them done, complaining that it won't come off. I've gotten gel manicures dozens of times and I fully expect it to take a bit of manual labor to get it off every time, that's just one catch with gel. She didn't have this same expectation apparently so after just a minute of trying she shoved them back into a pool of acetone to let them sit. Fine, I've seen better and more patient ways of doing this, but I have time. When she comes back, she manages to get the gel off my nails and starts to clean them up. Or, what looked like clean them up. I am not even joking, she never actually took off any of my cuticle, and there was plenty of it. She never pushed it back, never actually clipped any, and kept putting her tools into the same water that my other hand was being soaked in. This is gross! Just gross! She's actually "cleaning" her tools in the same water that my hand is soaking in. I quietly remove the tool and place it along the top of the bowl, out of the water, and she decides that she's going to put them back into the water. I genuinely feel grossed out and now a little annoyed. I decide to suck it up and leave the tools there. Maybe I annoyed her by moving them, but really? I decide that a good manicure for my money on this particular day (the morning of my fitting) is all I want and I'm not feeling this place. So I ask her if she can just clean up my nails a bit and I actually won't be getting a full manicure "due to time". At this point I KNOW she is mad at me because she doesn't ever actually clean them up - there's still some gel on my nails and I have the roughest nail edges of all time. Before I even put my coat on or pay her, she's taken another customer (the only other one there, they aren't busy). I ask her how much I owe her and she demands the full payment for a manicure. I say, "...but I didn't get a manicure?". She replies "it's still the same price", to which I ask "so it's the same price just to get the gel off?". I am actually shaking because I am new here, disgusted, confused, and now angry (in that order) so I put down my money, proclaimed that it was ridiculous and I walked out. Maybe things are different in Dover but I have never, ever paid full price just to get gel off. I am typically charged $5 for that and it includes cleanliness and quality when taking it off and cleaning my nails up. I would have been fine with $10, but not $20. $20 makes absolutely no sense. I will never, ever, ever go here again. I managed to get a last minute appointment at Statix immediately following and while it was more money than I would have paid here, it was so worth it. This place is not worth trying. There are plenty of decent nail artists around and this lady was naaaahhhhht one of them. read more

They did a great job on my Gel nails. The people were not super friendly and didn't talk much but I was okay with that, I'm not much of a talker. After my gel manicure they dipped my hands in wax which was actually really nice and relaxing and I've never had that kind of thing done before. I'll certainly go back! read more

Pro Nails - It's been 3 days since my gel manicure and they still look perfect! - Nail Salons Near Me - Dover, New Hampshire

The woman doing my manicure could have cared less about the job she was doing. She rushed through it and no one was even waiting. The nail file was filing my finger tips! In the end my nails were uneven and jagged. The whole time I was thinking about how I would need to fix it at home. It's cheap, but you get what you pay for. With a little effort I'm sure she could have done a nice job. read more

I have been going for pedicures for years and I have never had a problem. I went to this place on a recommendation of someone and got a fungus on my toes. I lost my entire toe nail because of the fungus that I got from this place. I highly recommend going somewhere else because it is not worth the hassle. The pedicure wasn't even that good. It chipped pretty early and was painful when they were giving it. read more

My daughter and I went there on August 29th for the first time for a manicure for her and a pedicure for me. I was very pleased with the experience. I found the shop clean, the staff pleasant with a good command of English (which can be a challenge in other nail salons in our area), and they offered a parking token when I realized my spot would expire. The younger male staff member doing my pedicure actually went out of the shop to help my 11-year-old daughter (who had finished earlier than me). Also, when we came in, the older male staff member (I did not catch anyone's name!) immediately changed the channel from a show that might have been a little less appropriate for a 11 year old. I also thought the pricing was very reasonable - at $15 for my daughter's manicure and $25 for my pedicure. The only reason I did not give a perfect 5-star was my daughter opted for the french manicure on her short nails and it was slightly imperfect, but that is always the case with this style. My pedicure came out great and still looks decent. Lastly, they also give a discount punch card for 10 visits. We'll definitely be back. read more

I have been goung to pro nails off and on for years. I always tip even when they rush through have to fix them because there so crooked. Or re painting my nails over and over because there rushing andvotjer clients have to tell them to take tjere time bcause there not in a rush. I tip even when they put my nails on and then I have to come back to be painted I tip. Everytime I go in there no one there and I ask if I can gey a fill im told no there busy. But there no one in there. The husband was so rude one the last time they did my nails he was rushing as usual and kept saying he didn't know why his wife said they had time to do my nail because they had a appt. With 2 ppl for peti and full set. But because I was not spending alot of money as I only needed a fill he was rushing through my service. Im always asking them to please not rush as I will. Come back to do them nice then not like them because he rushing. He actually handed me the nails and glue and told me to do them. Im not paying someone for me to do my nails."crazy". Needless to say I glued my nails on and then he finished I gave a tip because I always do. He gace it back to me and aplogized. So saturday I go in the place is empty 8 ask for a fill and thats all I'm told again come back Tuesday were to busy. Im like listen if y'all don't want my business then tell me. But stop being rude I ask for designs which is not uncommon for nails and they can't do them. But they arw convent as i live around the corner. There own regular customers have had to ask them to take there time. So I will never go back they puck and choose there customers there rude and snobby.i won't recommend this place to anyone id rather pay 80$ before I'll ever go back there. Very unpleasant poor customer service skills and they don't do any of tje fesigns not even flowers. I think because I ask for a design on two fingers it bothers them they likee to just keep it simple. But treating vustomera because there not up to date with the new nail stuff and there still air brushing is no reason to treat ppl bad. They get 10 +negative zeros. Pronails read more

I would give zero stars if I could. They do half assed manicures and pedicures every time. After the first time I went and was disappointed I thought I would give it a second try just in case it was an off day but was even more disappointed the second time around. I will never go to this place again it is a waste of money. read more

This place is terrible. I'd give Zero stars if I could. Had a reservation for 3 people, but they only had two people working. They should have mentioned this on the phone when we called. They rushed so fast I never had my cuticles done and no top coat. Such a rush job and still had to pay full price. Not to mention the polish started chipping the next day. This place is a joke. Don't waste your time or money. read more

Not again! Family owned. Argued with each other in native language. Child who purposely turned off nail dryer, reached over and smudged my wet nail, made punching jabs at us and repeatedly said she hated our hair, our glasses, and ended by kicking my purse. Parents oblivious as they stayed on cell phones or in conversation, eating, changing TV channels. Cursory cleaning of equipment before next customer came for pedicure. Employees unkempt and unprofessional to say the least. Even our manicures poorly done. And not a thank you when we paid. Go elsewhere! One star is one too many. read more

Clean, fast and friendly.....best prices in the area. Won't go anywhere else for my mani's and pedi's.