Went there today and the service and food was horrible.4 krystals meal combo with two sweet teas. The person on the headset between 1-2 pm was just plain rude. I said thank you when she gave us the food and forgot our straws. I waited and got two straws said thank you again and absolutely no response. Eating the food the krytals was just bad tasting and soggy we threw them away as we drove home. We got no receipt for our food either. No more Krytals for us. read more

Half a star because I can't tell you how they were. Pulled into drive through at 11 and after 5-10 minutes there was no response. I left. Maybe it was the nostalgic little burgers I remember but who knows. read more

Simply disgusting in this establishment. The manager here clearly doesn't care about the job position. The bathroom stinks of something old and dead. The restroom checklist is empty. Toilet paper not restocked inside the containers. Not even gonna talk about the corners behind the toilet. My motto is: If the bathrooms are nasty then the kitchen is nasty.... The party tots are like rubber and taste like burnt grease. The lady at the counter was nice though. read more

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Chill, nice neat and clean, food is always hot and fresh for me they say almost everything is cooked to order. The kitchen and customer service (team) is always trying their best! That non cash adjustment charge threw me off a little when I first dinned here. read more

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Visiting the area & were so excited to see a Krystal near our hotel! Came by the drive thru one night, but the intercom was already acting up so we decided to just go inside. Walking in and the employee had to warn us of the wet floor. No wet floor sign available? Stood for some time deciding and finally got the bacon cheese fries, chix sandwich (regular & Nashville), regular sandwich, and an apple turnover. After waiting about 10-15 minutes, the cashier finally told us there were no apple turnovers & I'm confused because they're opened 24/7, so why aren't they ready? Ended up just replacing it. Food overall was okay. Loved how much mayo was on the chicken sandwich. And though I didn't get one, I like how they have icees available! Not sure if it's this location or the food, but Krystal's is not as good as it used to be. read more

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That was an experience I'll never forget. We walked in and there was no one at the register to take our order. After a while someone showed up to take our order and seemed like they wished we hadn't been there. The bathroom has scarred me for life. The smell of the bathroom made me physically gag. A chunk of the wall was also missing in the men's bathroom. Why was the hamburger meat gray. Fries were good tho. Maybe Ryan Trahan will see this... read more

The most vulgar, profane and obscene music I've ever heard was playing loudly in the dining room while I was waiting much too long for my 3 Krystals and being exposed to very rude employees. read more

I went to get food . I waited in line 35 minutes for an order placed on the app . When I got to the window the order still wasn't ready I asked for a refund & they told me they can't refund me. I have tried contacting the store . They left me on hold for over 20 minutes . I hung up & called back . When I called back I kept getting the voicemail . So unless I go to the location I can't talk to anyone to get my money back for food that was not the correct order & a waste of an house of my life ! read more

Krystal - Burgers Near Me - Southaven, Mississippi

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The food took forever to come out and it was still cold. The wings were small and had a decent flavor. But I believe I paid for it with getting food poisoning. Me and my wife ate the food but she avoided the wings. And hours later I was praying to the porcelain gods and she was fine. So never again for my read more

I was at the Krystal located on 70 Goodman Rd. Southaven, Ms on 07/28/2023 at 10:00 AM. I ordered a sausage biscuit, grits and orange juice. I got to the window and asked for 4 sugars and 2 grape jelly. She had a smirk on her face and made eye movement as if I was getting on her nerves. This isn't the first time I received that reaction. She has an ugly and mean attitude. As I was waiting to receive my order, I heard say, "some people just make my damn job hard for no reason". I asked if she was referring to me. "She said no I was talking about something else". I'm done going to this location because she always have an attitude Everytime you ask for condiments just huffing and puffing. She will tell you it's in the bag and when I look the condiments are not in there. No more breakfast for me she is a mean individual. The cashier/window is not for her. I'm sure she gets many complaints!! read more

first time at the K...Southaven....slow at the drive through....audio poor, hard to hear, snd the long wait for someone to take my order tried my patience . Too hot to sit with the window open...ordered the special for $5.50... Lots of choices...the up side. The zesty ranch chix was vgood, cheese burger, ok. Fries were soggy and no salt?...they are fries folks! I ordered the chix nuggets but the quality control overlooked the honey mustard sauce...mediocre experience. Not great but not bad... overall mediocre. Will try another location b4 i decide to not go back ever Too many fast food places to settle for mediocre. I rarely do "fast food" however this place is "not" fast. read more

Sometimes I have a weakness that only a Krystal burger can satisfy. They are really great when they're done right. Once they are made, they deteriorate quickly into the crap that they really are. If not done correctly, they are crap to begin with. Typically, when a new place opens, everyone loves their job, they're all excited, patting each other on the back, and they care about the product they deliver. It goes downhill from there and that is what 70 Goodman road is like. I bought a meal at the new location in Lakeland 30 days ago. I completed a survey that promised 3 free Krystal burgers with the purchase of a fry and drink. The deal was only good for 30 days, and this was my last chance, and horn lake is where I happened to be. $3.74 after a $2.25 discount still isn't a good deal for having done their survey, so I have no intention of doing it for this one. The line took forever, the Krystals seemed a little old because they were cold and soggy, and they had neglected to salt the fries which were also not warm. Salt never sticks to cold fries. The place is filthy and there are roof leaks that caused mold. Tear this place down and start over. read more

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I horribly service and a molded burger. If I could give this dump 0 start I would. Worst. Krystal. Ever. read more

Krystal - a half eaten sandwich on a white plate - Burgers Near Me - Southaven, Mississippi

Slow drive-thru plus very obviously burned food is not a combination for repeat business. read more

Krystal - Burned breakfast - Burgers Near Me - Southaven, Mississippi

Prob one of the nastiest restaurants I've been in. My shoes stuck to the tile in the lobby. Hard to find a clean table. Trash on the floor. read more

This is wonderful...One star for hot & fresh food. One star for being professional. One star for a extra clean store. One star for the food being yummy! Add on another star because you can become addicted to this. Lol I had dinner here last night. I had a number 2 and a coke with strawberry short cake. It was so good makes u want to slap someone. Now this morning I have 2 sunrises with hash browns and orange juice. It was given to me fast/hot. People look this ain't nothing but a winner winner chicken dinner. When I'm in the midsouth I will make it my business to stop here. (I'm in love.) read more

Damn; worse Krystal I've been to! Ordered a scrambler bowl with bacon and no grits! Got a half cup of eggs and half a piece of bacon! Normally always go to krystals on Sycamore View and Summer and get same thing every morning! Always good and consistent! But these inbreads down in Southaven would need a schematic to tie there own shoes read more

Never been to a Krystal before. It's nothing to get excited about. Fun experience though. Don't really need to repeat it. read more

Krystal - Burgers Near Me - Southaven, Mississippi

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I will not be going back to this Krystal. The food was absolutely horrible. I ordered the Chiks and they were all dry and none of them had the signature pickle on them. When did the chicken become flat! I missed that memo. I thought they were regular Krystal Burgers at first. I tried a few of them and immediately noticed they were all cold and the bread was hard on the bottom of all them. Did I receive old Chiks? Awful!!!!!! read more

My husband's special treat is to stop by Krystal when we are in town. He always gets a 12 pack of cheeseburgers and is what I would call a "Krystal connoisseur"! (I personally can't stand them! To each his own) We were in the area and drove through this one. He was disappointed: no pickle, cold sandwich, and he said the meat wasn't done...bad experience. read more

Food needs to be fresher. Spent $15 for cold chicken and fries. Never been to a Krystal before. Not super impressed.

I've loved Krystal's my whole life! The burgers with the little onions are wondrous! Their breakfast is pretty awesome; much better than McDonald's or Burger King. read more

This Krystal has, by far, the nicest employees ever. Food is always FAST and hot!

I realize this is a fast food place and you can't really be too critical given the type of business, but on Saturday, 8/1/15 the service was extremely slow and quite filthy. The tray with the ketchup packets was extremely filthy with dirty packets like they had been on the floor. Concerning the "food", it was barely edible. The "meat" in the burgers is not really meat. It is just meat flavored grease. To sum it up, there is no need to go to this or any Krystal. It is a waste of money for this so-called food. read more