This is my second time using the grocery pick up at Kroger in Brazos Town Center and both experiences were excellent. Justin loaded our groceries this morning and was super friendly. Highly recommend! read more

Going to make gingerbread to take to two different cousins on Christmas. I had several customers helping me find things I hadn't bought in years. It felt good to be in this store and so many people helping others help me. Love this Krogers. read more

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There are days they have great deals. Packaged meat and seafood look way better than the service cases in my opinion. Seafood always has a smell that leads me to believe cleaning under the cases gets missed. Produce is always stocked but have notice the difference with size of produce items becoming smaller but I know sometimes they can't help what they receive. Kroger online shoppers love to leave their cart in the middle of the aisle while they go to the next aisle to pick up an items. Self check out employees are sometimes attentive while others may love their phone. Can get pretty busy when only two lines open plus self check out. Management is always a pleasure to deal with throughout the store. Would love to see more demos in the store. read more

I was nearby attending an event. While driving home, I saw a fancier Kroger store at Brazos Town Center by Highway 69. I couldn't resist. So, here I am. The store is more than just a grocery store. Wow. It's like Walmart with soles of cheap clothes. I can't afford to stay and shop. I got what I wanted as my weekly grocery trip at this Kroger store in Rosenberg. Prices are the same as other Houston's stores. I'm okay on coming back, if I'm attending another event though. read more

I tried the grocery pickup today. My personal opinion is that they train the younger folks better because I received 3 mushy avocados and a few items were missing from my order. I also noticed they gave me a free bag of Tostitos chips. Not complaining, but no one in my home will eat them. Lol read more

12/05/24 at 2:30 pm. My wife stood at the bakery for about 15 min, and no one helped. A woman Mireya walked back there eventually. Saw my wife, and still didn't help. We are trying to get Toy Story cupcakes for my son's birthday. When she finally approached my wife she said they don't do Toy Story. When it's clearly on the website they do and inside the book as well. The woman wouldn't even showed my wife the book. Then she spoke with the manager to state her experience. The manager wanted to show her the book. But we already made the decision to go to H-E-B. Don't waste your time at Kroger they hire incompetent people, and host poor quality. Never going into Kroger again. read more

These are the most beautiful fruits I have ever seen. The fruits are very fresh, watermelon, strawberry, pineapple. The two Asians are very friendly. They used to work in Sam's Club making sushi boxes and cutting fruits. They have probably worked there for a few years. I knew them before I moved because I often went to Sam's Club at that time. I didn't expect them to work at Kroger. It's great. read more

Kroger - It's great - Grocery Near Me - Rosenberg, Texas

Incorrect price again. Kroger is selling $5,99/lb stakes for $10,99/lb at the cashier! Make sure you pay attention. No wonder why HEB has more costumers. read more

Kroger - Pricing - Grocery Near Me - Rosenberg, Texas

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This is the best Krogers, it's huge. They always have many quality items marked down. They don't allow items to go pass the expiration date. I like that for my family read more

Updated review. Why is it 7:15 and they're still closing down the other half of the stores self check out and entrance for reasons that NO employee can answer. I would give it 0 stars if I could. Ridiculous. read more

Bought two bottles of cheerwine from this location about 30-45 minutes ago. I got home to try them and noticed both of them were expired and tasted terrible. I understand one bottle, but two? Waste of money, and embarassing for the store to sell them. read more

This Kroger is terrible. When I say damn near all the food in the store is expired. Clearly no one is stocking food. Poor management is to blame. Instead of harassing people while shopping, restock every shelf with 2021 produce. read more

Kroger - Outdated trash from Kroger - Grocery Near Me - Rosenberg, Texas

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I have been coming to Kroger's for years. But not anymore. On 7-25-22, I paid and was walking and side step to get out the way of an employee. I tripped and fell. I was helped up by customers. The employee didn't even acknowledge that I was laying on the floor. I got help from the customers and they were asking me if I was okay, the EMPLOYEE said nothing! Walked the other way. How UNCARING. No other employee came and asked if I was okay. How sad. Angie B. Sad in Rosenberg,TX read more

I have been shopping at Kroger for 40 years or more. I have had trouble lately with their digital coupons. I have tried three times to get this resolved, with no luck. The managers don't care. They just send you to customer service and they can't fix the problem either. Time to switch to HEB. Their aggravation is not worth it. Their workers could use some training on how to treat customs. read more

The store overall is great. I just have a problem with the Kroger brand Gummy Worms. The ratio of flavors is highly unfavorable. I don't like the green and yellow and only tolerate the green and orange ones. My favorite is the red and white flavors. I opened up the bag we bought today and there were ONLY four red and white ones! Four! And the rest were green and yellow and orange. I am highly dissatisfied with this product! read more

Kroger - This is ridiculous! The ratio is highly unfair! - Grocery Near Me - Rosenberg, Texas

Workers are horrible and not helpful at all. They are very rude to customers and when they are questioned they call the customer rude.

Thu was the epidomy of LIFESAVER on mother's day. The amount of patience and care that woman put into making those hotmess roses they had into beautiful floral arrangements was priceless. Especially given that wasn't even her department, she works in apparel! lol Give that woman a RAISE!!! read more

These 5 stars are for Gerardo in customer service and only Gerardo! I have been coming to this Kroger since September of 2018. Every time I come in he's always greeting customers or busting his ass with the self checkout or running the register. ALWAYS DOING SOMETHING to make sure everything is running smoothly and taking care of the customers! Today was the first time I've had to return something, we did the checklist the other day and the Laura's lean beef we got was BROWN but didn't expire until the 29th, so one of your meat clerks are dating the meat wrong. Might wanna address that! But I came in today to return it and was helped by... Wait for it! GERARDO! I've worked in customer service for about 10 years. He handled the situation PERFECTLY and PROFESSIONALLY! I know a lot hard work gets unnoticed at Kroger's. SO PLEASE MAKE SURE HE GETS REWARDED FOR THIS! Couldn't ask for a better person working customer service. So I'll probably be in within the next few days and I'm gonna ask him if y'all rewarded him So please make sure he gets what he DESERVES! read more

This store is ever changing. Some days both sides are open, some days only one. They've moved everything around. It's relatively clean but some of the products are expired (check out soups and broths).... I found out only after purchasing. The fruit is always packed and looks fresh. They even have fruits you can't find anywhere else. The deli area is full of desserts that look delectable. It always smells like super seafood in the back, so if you can't handle it than steer clear of this area. They have a great selection of clothing, but due to covid be careful and don't touch OR you may be scolded by a worker for touching. Who knew? So I can buy it, go home and try it on.... if it doesn't work return it. Makes no sense. Just don't bother touching it. They will warn at you as if you are about to touch something on fire. This definitely made me walk the opposite direction. Otherwise the shipping experience is pretty normal for a Kroger. Just be cognizant for the angry elves that work there. Plus? There's a Starbucks at this location. read more

check your online pick UP orders ( bags, & receipts ) A] Yesterday, the register-receipt showed the "ordered item", but an un-announced "substitute" was in bag ( I had stipulated NO substitutes ) B] The register receipt showed the cashier charged a higher price on an item, than that which was on My online-order form. (and again I was NOT notified of the Higher price.) When I notified the grocer of these errors, they excused. rationalized, defended this practice. I find it deceptive, dishonest. unfortunately, much to common these days read more

Love this store .. They have remodeled .. It's clean and lovely .. I'm very picky about my food I like to shop in clean stores .. Go early in the morning if you don't like crowds!! They sell some of the same stuff Whole Foods sell but cheaper read more

Kroger - Fresh beautiful produce !! - Grocery Near Me - Rosenberg, Texas

Excellent customer service. Clean store. Product neatly displayed. Have shopped here for a long time, and will continue.

When I arrived for interview at 12:55pm and my interview time was 1pm. I had to asked employees where to go since they had no directions for us. Which is okay but after making my way to second floor to their employee room and waiting 10 minutes for Kendra , she showed up and told us our interview time was over and we can either until 3:30 or send the company email for reschedule. WHAT ABSOLUTE HORSESHIT. please don't waste people time like this. read more

Pretty good store as stores go. But I wish that whatever moron did away with the express lane should be taken out and shot. I have to stand in a line to get checked out, it's mostly old people like me who hate those damn self checkout things. I feel like organizing a sit in,( yes, I'm that old). Guys like me want to get in, get a few items, and get out. Not wait for twenty minutes in line with six items. read more

I try to shop here vs HEB because prices are lower but service is weak. At 5:30 pm on a Thursday only two registers open and lines were 5 carts deep. I was forced to use self checkout on my large purchase. Chaos. Machine wanted me to not put back anything in my cart. I had to ask attendant 20 times to help me resolve technical issues wasting my time. Took me 20 minutes to check out because Kroger pays crap and they can't keep employees. I complained on the spot but nothing happened to improve my experience. Moving my RX and everything to HEB On Hwy 59. This Kroger SUX!!! read more

Worst customer service of all the grocery stores in this area. They should get rid of all the employees at the registers and make all customers do self checkout, since all employees treat customers like shit. read more

To much goes on at this store. Terrible customer service and so many employees who just seem to be wondering around like Zombies. My visit was on jan/21 saturday and on this day is was extremly busy and crowded and lines are extremely long and move slow. Especially Courtesy booth with 1 employee behind it. I waited almost 40 mins to exchange a bag of coffee and so when I came back to booth there was one lady in line and mean while guy was being relieved for lunch but before he could of finished my transaction before he left. Was very rude of him. Oh and be careful walking to your car because people drive like idiots in the parking lot. read more

The size of this Kroger is very big compared to other grocery stores and it is nice looking on the inside. They have a good selection of produce and are well-stocked on most items. Where bakery is Rugaard. I also have a great assortment of bricks. The only time I've seen them out of stock of the essentials was during hurricane Harvey. They have a Starbucks on the inside which is nice. The things this place can improve on is keeping more cash register lines open. Their price tags for discounted items are also something you have to pay close attention to. They have some items that are on sale if you have a card and other items on sale if you have a card ANDyou buy multiple of the same item. So pay close attention so you aren't surprised at Checkout. read more

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I HATE shopping here! Every employee must hate their job, because they act pissed off that you are in their presence! We are new to the area (and the state) and as soon as I learn my way around I am shopping someplace else. Texas has too many grocery store options for this location to treat their customers like shit! I don't like the fuel points THAT much! Oh, also, how in the hell are you going to have special parking spots for parents with young children, but no changing stations in the bathrooms?!? Seriously? read more

So I don't usually come on here and post about companies but, KROGER in ROSENBERG has really gone DOWN HILL with their produce and management. KROGER PRODUCE IS DISGUSTING, Friday I bought cherry tomatoes for our salads, and today I when went I make them I found mold on the tomatoes. Also this isn't the first time. I got strawberries a few weeks back and the same day I found mold on them and they were soft and mushy. So I had to take them back and get money back. So yea. I will NO LONGER be going to KROGER IN ROSENBERG, I WILL be going to HEB instead. read more

This is one of the best Krogers around. Fortunately I work nearby and get lunch at the Deli counter. David, the chef, is excellent and always coming up with new recipes that are delicious and healthy. I wish they still had salmon. Everyone is courteous. Thanks, David, for making my lunch! Karen read more

I wrote a review on here and I believe the manager flagged it because I called him out on honesty. I want to commend the chef at this store David in the Deli. He is an outstanding chef. He prepares the food as some of the best restaurants in Houston. It is great to get a plate lunch here, or to take home for dinner later. If you haven't tried it you should. David is a great cook!!! I would recommend the deli. It is excellent and David as chef is the key to it. Karen/Jennifer read more

Every time I come here the cashiers are always helpful they have everything I need for my baking school

Not a fan of self check out with a load of groceries and yet I'm left with that as my only option at certain times of the day or waiting in a line with no end in sight. But the store is ok so I do use it from time to time and the employees do answer you when you ask them a question. read more

Top of the line store. Very big. Friendly staff. Full service pharmacy that gives vaccinations. Open very late. Quality meat and produce. Redbox on site. read more

DELI/BAKERY I ordered some catering items for a bridal shower from Kroger on 9/15/2015 for Pick-Up on 9/26/2015. When I arrived to pick up the food my cake was not ready and my food order was incorrect. They grabbed a random cake with colors I DID NOT want as I NEEDED the cake to be the colors of the wedding, and instead of a marble cake, LIKE I ORDERED, I got a vanilla one. I was extremely dissatisfied! I also called ahead to make sure that my food would be 1/2 WITHOUT cheese as the bride I was hosting the shower for can NOT eat cheese. When I got my order EVERYTHING had cheese!! Not only was there cheese, we found a bread twist tie INSIDE one of the sandwiches!!!! Somebody could have choked on that! Overall I am extremely disappointed seeing as my order was placed in advance and nothing was made how I asked for it nor was it ready at the specified pick up time! When you're hosting a party you expect everything to go smoothly. Kroger's Deli and Bakery staff at this location need to get their act together. read more

Place is changing, they moved everything around in the store so it's super hard to find anything. Was approached by a bum in the checkout line asking for a handout. The standards at this location seem to be slipping. read more

I love this place. I can spend hours browsing here. There's a Starbucks with places to sit and watch tv or read or study, Homegoods, jewelry store, toys, books, cards, furniture, and huge gas station. There's also a gigantic pastry and deli section. There's a lot of fresh fruit and veggi selections including organic. There's aisles and aisles of products....clean bathroom. Plenty of parking (just remember where you parked)! Lots of registers open....the cashiers are friendly. Just remind them to scan your coupons bc they tend to forget. read more

Kroger's good and all but the real reason I love this store is because of the guy that sells the sushi's and screams "samples !!" I love this guy and he makes my day every time I go there. DO NOT EVER FIRE HIM!!!! read more

Again?! I think I am done with this store, If I have to drive an hour or not! Was in the store yesterday, Sunday around 10:45. They had Shiner Cheer,(beer) on sale so we were going to do our shopping and then at noon check out. I asked the lady working the department if they had any left, (because they never have half the items I am looking for), She turned around and Huffed at me! Actually huffed, she was so put out it was crazy. Then we saw one Astro's etched bottle of wine, with NO PRICE! Not the first time I couldn't find a price at this store. Soooo I asked her what the price was, again huffing and puffing. She pointed to the top shelf with a different bottle that did have a price, I said no, I will looking at this bottle, with a hand gesture,(not the one I wanted to use, but more like a wave), And she actually said, "You can't buy any of this for another hour"! I was so angry, I said, "That doesn't answer my question, but you have a nice day." , and walked off. I did speak to the manager on duty, he just gave me lip service and hoped I would go away. Tisk Tisk, I spend a lot of money on groceries. But not a this store........ Never again! read more