Visiting had to go to the doctor; my insurance card was not able to be used, they said, but the…read morepharmacist seemed to have an attitude. Where I'm from, they would have even called the company to make sure what the problem was. I had to use it to see the doctor; it went through. I called myself when we arrived at a family member's home. They told me there was nothing wrong, and everything was in order. She had no clue why the pharmacy would have a problem, so customer service called. They would not even answer the phone, and they held me on hold as they made the call. I'll use the doctor's pharmacy in their building the next time, just not worth the trouble

I've been here twice, solely for the COVID-19 vaccination shot and the booster. These people take…read moreexcellent care of you, exhibiting the highest in professionalism and proficiency. During my first visit, I learned that I had mistakenly scheduled my appointment at a nearby store. The attendant was unable to cancel that reservation, but he let me schedule at his and, although the next available one wasn't for an hour, allowed me to receive the shot right then and there. Definitely where I'll continue to report for any and all future treatment.

This pharmacy rarely if ever answers the phone. I am consistently given information that simply…read moreisn't true, such as telling me that I do not have an available refill even though the website clearly shows I do. Every time this happens, it always results in a long drawn out process that often takes days. Days without my medication. Only made worse by phone communication being virtually impossible. Upon realizing their mistake, they then tell m that they are out of stock on my medication. Any other pharmacy would inform me of alternatives such as generic options that I could request from my doctor. With this pharmacy you'll have to know what each alternative is and then specifically ask if it is available. Not to mention that there is an obvious language barrier that has made even in person communications difficult. I guess it's time to find another pharmacy.

Pharmacist lacks customer service skills, is argumentative, and just has a poor attitude in dealing…read morewith people. I am actually afraid of him. I am looking to change this pharmacy soon.

I have been coming here for almost 2 years since it is close to my work and I can pick up my…read moreprescription. To be honest, I am not sure why I stayed at this location for so long. I think it might be because they are 24/7 which is nice when I need to pick up my prescription a little later. My doctor wrote a prescription for a specific brand of medication, but every time I go, I always get an off brand of the medication. The employees have been very kind to me so the problem is not them (I think). They would put in the notes in my account to order the specific brand my doctor prescribed, but every single time I still get the wrong brand. I would pick it up and not be aware that it's not the one I wanted because when you pick up a prescription, you would assume it's what you were prescribed. I would take it and then they would not get in the one I need in time or I have to pay $20-$30 out of pocket, which is not what I want to do each time. I have been taking the off brand one, but the side effects have been terrible!! I have told the employees at the pharmacy about it too, but somehow I struggle to get what I need. I now have to call in every month to make sure they have my brand in stock or to order it. Last time, I was told they would be able to order my prescription and have it in the next day at 2PM and that I would be notified via text message like I usually do. I was like okay great! Two days later and I had not heard anything so I called them again. The employee said my prescription had been in and ready and that it would just take her 45 minutes to fill it. No problem. I go in about 7 hours later to pick up my prescription, after standing in a long time also, just for the employee to tell me that it is not ready. What!! I think the employees there are great. The store is always clean and the cashiers working in the front are always kind and always greet me. The pharmacy has a lot of improvements. I really should just transfer my prescription.

Terrible service at this location. For example - In January my new endocrinologist issued a new…read moreprescription - instead of using the new doctors prescription they used the old Doctors prescription till it ran out. Now - since the new prescription has not been used - it is invalid. Why would they not use the new prescription when issued. This just the tip of the issues. To much trouble to use them. Then when it is pointed out to them - they get nasty.

I'm actually surprised that I'm writing this review because when I first started going to the CVS…read morepharmacy in Whitehall on main, there was much friendlier staff & faster service...which is why now I know that I am being discriminated against (by new staff) due to the type of medication that I'm filling. Judging someone based off of what medication they're filling & pushing their order to the back is a huge mistake. I will be contacting the pharmacy board. I guess they think because I'm on a certain medication, I'm not aware of my rights... When I wait hours & hours & then complain they hurry & fill it as if there was no delay at all in the first place. I'm keeping record of all of it. Please do better.

I had a really bad week dealing with my insurance, pharmacy and manufacturing company for my…read moreprescription cost then after a week the Pharmacist Ms. Milca kept calling everyone and giving updates every few minutes and finally took care of me. I am really appreciate her a lot. thank you so much

What a sad Walgreens. No dairy…read moreNo frozen foods Hand lotion is limited on options and store feels dirty. Take the extra drive and go to another drugstore

If I could give this place a -100, I wouldn't hesitate. The hours are a joke, inconsistent, random,…read moreand impossible to plan around. Add in the rude, unhelpful customer service, and it feels like they're running a master class on how to lose loyal customers. Congratulations, you've nailed it.

Staff is so great! I come in often and there's this nice girl who helps me find everything I need…read moreevery time. They also have everything here, oh my gosh! And employees are more than happy to help with any needs Will continue to shop here , also the managers are very amazing and beyond helpful.

I love this Drug Mart! It's got such an old-school feel, and everyone who works there is so…read morefriendly. The pharmacy team is amazing -- when my son needed a 6-week steroid taper, one of the techs actually wrote out by hand a full calendar for us and even redid it when the dosage changed. They truly care about their customers, and I never have to wait long for prescriptions. Plus, they have all kinds of fun random stuff to browse while you're there!

Pharmacists are so pleasant and easy to work with…read more The store is always clean and organized.

Worst cvs I have every been to since I came to Columbus. Pharmacy is the worst never have what I…read moreneed always very time consuming, never get med right. Quick to hang up on you. Always a long wait. Horrible. Parking always tight.

My immediate & extended Family and I have been customers of CVS for a long time…read more I also refer my patients to their local CVS for prescriptions and such. But that may come to an end due to inhospitable behavior I experience at the Pharmacy department of the CVS Pharmacy located at 2929 Stelzer Rd., Columbus Ohio 43219. There is an Employee in the Pharmacy department that I have only seen recently; Maybe she is a New Employee in the Pharmacy Department. This Employee's name on her ID Badge is "Ariel M.". This Ariel M. has waited on me more than once in the last week or so. On one occasion that I asked her help with a question/ problem she just rudely refused to help me, did an about face and stomped away from the checkout counter. This Employee is always VERY CURT, IMPATIENT, OBSTINATE, AND DOWNRIGHT OBNOXIOUS with me! Why would CVS Pharmacy have such a person working for them to deal with their customers? I will not allow this Pharmacy Employee, Ariel M., wait on me again. And if that poses a problem with me doing business with the Pharmacy Department I will be forced to take my Personal Business and direct my Patients to go elsewhere. Respectfully, Dr. Timothy C. Canty

I love the convenience - literally a mile from the house. I have Rx's that are not mail order…read morefilled here. They do the 90 day refill in store - so super convenient to have them near. However, their pharmacy hours are not great. But as long as I check ahead of time to see they are open, I'm good with it. They do the auto refill thing and text me when it's been filled. I generally buy a couple other beauty products here - things that they offer store brand on so I can save some $$. A lot of items they offer here - I can get way cheaper at the grocery or Dollar Tree. So I really don't shop here too much. One other thing I have liked is that they carry some women's clothes. The selection here is not that great - it really varies between each store. Another cool perk is the 30% off a purchase I regularly get. I use it to buy the clothes which don't go on sale. A final deal - with my work insurance CVS card, I get like 20% or so off all store brand items just for using the card. Very nice when I don't other wise have a coupon. And speaking of coupons - how about the 10 foot long receipt you get after the machine beeps 12 times. They do a bit overboard on coupons with your receipt. BUT I every once in a while get a good one or some free CVS bucks. But then I forget to use them before they expire. ;-( Regardless, nice to have the option.