I don't think I have ever been treated so crappy. I called in a refill on Monday morning, 10am & spoke with a person not a refill line. Normally takes 2 business days for a compound but I have had them call me the next day & tell me they are ready. Either way, I knew I needed to be in Westerville Wednesday afternoon (40+ minutes from my home) so wanted to make sure I could also pick this up. By Wednesday morning 930 am, almost 48 hours after calling in, I called to see when I could pick up. I got the answering machine stating they weren't open (open at 9). Called again at 130, not ready, be ready at 4. Had to kill a couple hours but walked in at 4, not ready, 10-15 minutes. I was upset but only stated "supposed to be ready at 4." The girl stated she would bring them to me so I paid & went to my truck. Almost 30 minutes later, some rude little bitch comes out snapping at me & throwing her hands in the air telling me she can put it on auto refill so there won't be such a rush & they need 2 (and she held up fingers to show me) business days to complete. Mind you, it had been most of the day Monday, all day Tuesday & most of the day Wednesday. I'm no genius but think that's more than 2 business days. Then she just walked away & I stated she could have just had them ready as stated. I was not nasty at all until then, disappointed & upset but not nasty. I then called her an asshole as she walked away, which she clearly was & she flipped me off. There were at least 4 pharmacists & technicians behind the counter when I went in. I guess my little $90 script for my dog wasn't as important as the others. I was clearly not in the wrong here. I gave them more than 48 hours. I had medicine to get by but don't relish driving to Westerville every day. That's why I planned accordingly. I guess I should have just paid the $15 mailing fee from Westerville to Mount Vernon rather than deal with them while in town. I really miss the pharmacies that actually care about their customers. If I could give less than a 1 I definitely would. I think the pic says it all. read more