The Gas station Attendant was very disrespectful and belittled a customer over a $7 purchase of gas. The Attendant name is KENA and she laughed at the lady. So sad we will never come to this location again. Everyone has been calling about this situation and the manager simply hangs up on everyone. read more

Was here at 7:00pm on a Saturday evening. They're out of more than 12 items we typically purchase weekly and there were literally NO checkers. It was self check out only. If you're no longer paying for checkers, lower the prices on groceries. Finally with more than 15 people waiting on self checkout, they finally sent up 2 checkers. WTF? I guess it's time to make Publix my home store. read more

I've started coming to this location for Kroger as it's behind my house but my normal Kroger is in flowery branch and this one is in Oakwood. Quite large store with a lot more options including the condiment bar which is closed during the pandemic but a large produce section with choices not at other Kroger's, and just a larger platform offering dishes kitchen accessories two lawn chairs and coolers along with your standard food offerings. The meat section had fresh seafood and good choices on fish especially the Dover sole which I scooped up several pounds of and steaks looked also well this trip while the place was stocked but prior to the pandemic a really good butcher shop with a good butcher to talk to ! Again this is the larger style Kroger so there are many selections a great staff and I was able to get my fuel points which is always a bonus of Kroger saving me at times over a dollar a gallon on gas! Always recommend Kroger over Publix. I've done the shopping for me and my kids for the past 20 years and Kroger is nearly 30% cheaper on standard items and especially chicken where I can get boneless chicken breast for $1.99 or whole chickens for $.99 a pound! Publix generally runs 2.99 pound for any chicken and simple things like mayonnaise is also at least a dollar to $1.50 more a jar. Kroger is the way to go and this is where to come from if you're in the Oakwood area!! read more

I have shopped at this location for many years and have mostly had good experiences. Like most Kroger stores they all are very similar and are usually operated well. This location has been consistent over the years, the staff has been for the most part friendly and helpful when needed. It is always super busy so the shelves are never full but they seem to work hard at trying to keep them stocked, i very frequently am able to get everything on my shopping list as they always seem to be out of something and that's why I only give 4 stars. But I'm also realistic, with them being shopped as much as they are they could very well be out of more items on my list each time. This is still my go to grocery store as it's on my way home and the prices are good especially when you take advantage of the weekly deals and e-coupons. The saving on fuel is a bonus as well: read more

Kroger - People done gone crazy no Toilet Paper!! - Grocery Near Me - Flowery Branch, Georgia

If you want to wait in line to "check -out your self" you will still have to wait at least 15 minutes! Only 2 registers open. Come on Kroger/Fred Meyers , you can do better. People need to eat !!! read more

The pharmacy in the Kroger is horrible. From their attitudes to their attention to detail. Simply ridiculous. I dropped off 4 prescriptions to be filled. After being told it would take 15 minutes I decided to shop which took about 45 minutes. Returned to the pharmacy and they still weren't filled. Once the prescriptions were ready, they didn't even mention that one of the meds couldn't be filled because they didn't have it. They were going to let me walk out the door without any acknowledgment that my order was not complete. Then when asked about the future availability of the med I got nothing but attitude from the employee. I will not be returning to this pharmacy and I really hope many people read this review and consider other pharmacies in order to avoid disappointment and wasted time. Beware. read more

This is our go-to for all grocery needs. It's regularly stocked with fresh foods and the staff is always friendly. A recent renovation added a sushi station, an olive station, and a cheese island. All welcome additions. And now, with the recent addition of click list, I can schedule groceries at my convenience. read more

Pharmacy app and store are not in sync with ready times for prescriptions. Store has been about two hours later with ready time, no reasons given, also drive thru is closed for unknown reasons causing unnecessary in person entry into the store. read more

I've been shopping this Kroger for years but won't be back. The checkout person was so rude and overtly offensive to me that I'll be taking my business to Publix. I have no problem paying more for my groceries where I know I'll be treated with professional courtesy and respect. read more

Mr George worst customer service for tonight at 11:49pm shift 07-28-2018 I felt discriminated

WARNING: Kroger will charge you a different price then the one displayed. If you are shopping there check every price as it rings up!!! When I discussed this with customer service I was told the sale price had expired the day before and they would not honor it. The sale label was still on the shelf. I guess they expect every shopper to examine the label because they don't get them taken down on time. read more

Purchased a Kroger spiral cut, fully cooked. When tried toi open it, pink bloody looking juice went everywhere. Finally got it drained and put in oven at 12:00 pm today. I thought to myself, "What is this pink liquid?" We finally got it cooked around 4:00. Called and talked to man in, I guess, the meat dept. He just kept arguing how they never have any complaints on their hams , which they get from Smithfield. I told him I had been buying pre-cooked spiral hams for lots of years, and never had one that ran pink liquid. My husband said it had big chunks of bloody matter in the pan and he had to drain it. He suggested I bring it back for a replacement. I advised him we had company coming, so could not do that. Will never buy another ham from Kroger since they come from Smithfield anyway. So, praying we will not get a disease or sickness since we cooked it so long. I hate giving a bad review about anyone, but don't tell me a fully cooked ham is going to run bloody liquid. read more

Its a new store, so its nice and brightly light inside, very clean. Shelves were well stocked. Stopped in on a Sunday night for some ground beef for the hounds' casserole. Great price of 2.29/lb. There were only 2 lines up, which was aggrevating to me, but they had self check out and an employee was right there to make sure that went smoothly. She was very courteous and smiled, so they don't lose a star for not being staffed. They do have gas pumps and a well lit parking lot. I'd stop in again. read more

Horrible service. Don't go here! Ingles is 100 times better. Publix is also good. This Kroger store has never been managed well. I have sent them several emails and they never respond, I guess they just don't care. read more

I have to grocery shop w my 2 kids. My 3 year old was fussy n a lady working outside at the entrance was very cheerful n nice. She made my son calm down. I had a nice cashier. The store is clean n everything was on stock. read more

This is my regular Kroger it's where I shop and where I get my gas. Great people here always friendly and helpful.

Update 3/6/17: My family and I no longer shop at Kroger. Every time we go to this store their Is a problem. Either they misprice an item and give a problem or one of the staff Is nasty and rude. A few months ago I tried to take diapers back (Kroger store brand). They wouldn't accept them. I called Corporate and they did NOTHING, Nothing at all. Go shop at Publix or Ingles. Both are nearby. read more

Very nice store. People very friendly and caring. Always wanting to help. Great variety of food and goods. Love this store and the Management. read more

We went there couple days ago. And there was a misprized item. However we didn't receive any help from all the staffs. One Cashier even wanted to hide that item from us. After being asked again about that item's price, that lady replied angrily like we couldn't have enough money to but it. Never come here again!!! read more

I just took my Daughter to Kroger to cash in some change she found and I remember why I do not shop here any more. From the minute I walked in not a single employee smiled. In fact, I smiled and said hello to the customer service worker who's name tag said "Barbe" and didn't even get acknowledged. After running the change through the machine Barbe came back over and did say anything to us, not even after I said thank you. Typical Kroger employees. Now you know why I go across the road to Ingles. read more

This is by far the worst Kroger I have ever been to. My sister and I waited 15 minutes at the deli for service while watching one poor woman waiting on everyone. ( she never said a word) Two workers walked by us from behind the deli putting things on deli shelves and said not a word. We left and I found the manager of the store to just let him know. I wasn't angry, I just thought he'd like to know. He looked at me, said not one word, and WALKED AWAY. So we went across the street and spent $100 at another grocery that actually wanted our business. read more

Great store for convenience and simple necessitates but if your trying to get meat or sea food not the best.

My first experience with this pharmacy was not consistent with that of my previous location. If you don't care about communication on the status of your orders, this may be the place for you. I waited 5 days for a Rx and finally went to the store only be told that it came in the day before. I said it would have been nice to receive a call to let me know but no one apologized or offered anything in the way of explaining their communication policy. I will likely find a new pharmacy since my mom's needs are mostly urgent. Disappointed! read more