Kroger March 13, 2026 This was a very solid experience overall. The store was clean, well organized, and easy to navigate. The layout made sense, and it was simple to find everything we were looking for without having to search too much. The shelves were well stocked, and there was a good variety of products throughout the store. The produce appeared fresh, and the overall presentation of each department was well maintained. One thing that stood out was how smooth the shopping experience felt. It wasn't overly crowded or hectic, which made it easier to move through the store and complete our shopping efficiently. Staff interactions were limited, but everything was positive and there were no issues during checkout. Overall, this is a dependable location that offers a consistent and pleasant grocery shopping experience. read more

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Ran into the bakery to get some cookies for Valentine's Day to bring to some businesses in the area. Not a good selection. Couldn't find any of the cookies that I thought would've been good enough. That's not to say they don't have things that you may like. Their valentine selection was extremely thin. Other than that the grocery store looked nice and read more

Kroger - Grocery Near Me - Allen, Texas

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I like the longer hours of the Allen, Greenville Ave Kroger. Tonight went shopping for all sorts of kitchen supplies and stuff. I also found all my groceries in the store. The layout was well organized and clearly found with signage font size easy to read. The staff is kind, courteous and smart about where items can be found. They are verrry helpful at the self service check out. Danette was especially helpful to show me how to accomplish the tasks. She even showed me how to save money with providing me a new Kroger Card! Thanks so much Danette!!!! read more

The cashier milk was very rude and disrespectful. She turned her back to me and started a conversation with another associate and only acknowledgedisrespectful me after the gentleman bagging my groceries greeted me. She then scanned and threw my items and only spoke to tell me the total. Worst experience EVER!! This store has hired some really awful people. Will go to HEB from now on. read more

I made a special trip to Kroger in Allen, to get some chips. They were completely out of both flavors. One of them was on sale and still not adequately stocked. I had a very nice exchange with the two young men who were checking and sacking. They should get 5 stars. Unfortunately, I decided to stop off at the office and let them know about the two types of chips they were out of. They were polite, but didn't even write it down. So, that shows me that I wasted my breath..... read more

I like coming to this Kroger but almost every time I come here with my family we have to bag our own groceries. And today I had a gift card I wanted to use that was on my phone I told the cashier and she called the manager Monica over and I let her know the same thing. It was a e gift card I got from work and had a barcode and everything needed to process the Kroger gift card. And she simply said "no we don't do that" and I asked why and got "because we don't" so you can't just scan this barcode and enter in the gift card information? "No" so what do I need to do in order to make this gift card work? "You need to print it" so you're telling me I can tap to pay with my phone but you can't scan a barcode from my phone for a gift card? "No we can't do that, it needs to be printed." You can't just try? "No" why? "Because we don't do that" Your managers laziness and incompetence to just freaking try to do something for a customer shows how little your employees care about helping customers. Instead I left your store mad because I needed to use that gift card today and instead had to buy my groceries with what little money I had for the rest of the week until I get paid. Thanks for nothing. read more

Kroger is definitely my store. I love the prices, food and selections. I hope they are around for years to come

They do not answer the phone when calling customer service. Total lack of customer service. I cannot recommend

I love Kroger. This store is neat, clean and well stocked. I prefer Kroger way better to HEB. It is always a pleasure to be assisted by Robert at customer service. He is competent, pleasant and always has a smile on his face. read more

I enjoy shopping at Kroger. They produce is typically fresh especially at this location. I love that they offer coupons because saving is a must in this economy! Tip: Kroger is less busy at lunch. I was specifically looking for cod or catfish and the seafood representative as kind and got me in & out. I highly recommend visiting this location!! read more

I've been disappointed with Kroger's produce and pick up orders lately. They're not very reliable, and this produce was especially bad. I'm really surprised that produce manager thought it was OK to leave it out to sell to customers, and that an employee who was helping with the pick up also thought this was OK. It would have been better off, leaving it out of my order completely rather than putting it in our order, and then making us have to return to the store to get a refund. read more

Kroger - Green beans - Grocery Near Me - Allen, Texas

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Terrible check out lanes and staff is not friendly when you are trying to find items. The flower department selection is the only reason to keep coming back. read more

I'm a regular customer here, and I just recently started doing instacart to pull in some extra cash, yesterday while I was looking for a very specific item (instacart is super specific and some things can't substitute another thing), I asked the person stocking produce for help, I was met with the dirtiest look I've ever gotten and this man yelled at me and said "this is the exact same thing". I don't understand exactly what I did to deserve that, but I went on with my day and thanked him instead of reporting him to the manager like I should've, I get it some people hate their job, but don't take it out on the customer. The produce quality was good, but after that encounter the ambiance felt a little weird, thankfully there's more employees than just him. read more

My wife usually only shops at Kroger, but all of the Kroger's in North Texas seem to be out of Rockstar sugar free energy drinks even when on sale all the time. I hope HEB will carry it, because we might have to switch our business to them. Kroger has been doing this for 10 years in North Texas, so I don't see that changing anytime soon. I was in the retail grocery business for 35 years as a DM or Zone Manager and just don't understand Kroger not wanting all the business they can get. read more

Everything is clean, well stocked, and this is better than HEB. Great staff and leaders

Kroger - 1210 N Greenville Ave, Allen, TX This Kroger has the worst customer service, with really poor management. Several times we saw items on sale. with posted signs showing the sale price... but then at check-out it rings up full price. It has happened several times. This last time, the Customer Service desk was closed, and no one else was able to issue a refund. Came back the next day, and the lady said she wasn't authorized to make a refund, I'd have to come back later when the manager was there. Really ? I'm not going to make a third trip to the store just for a few dollars. This is the reason my wife always goes to Marker Street. read more

I placed an order on line and received moldy strawberries and they put alcohol and hydrogen peroxide spay bottles in with food and aspirins. The two bottles leaked all over the box of macaroni and aspirins. I have been so disappointed with service and the quality of food. When I went back to return everything the chubby grey haired lady at the front was rude as can be. Looking forward to shopping at the new H‑E‑B!!!! read more

I really don't know why this Kroger location has gone downhill so badly on the past year. I never find more than one person working in the deli meat area, even when 2-3 people are waiting. The organic produce looks old/withered. They seem to have more out of stock items than other Kroger stores. I'm done shopping here. The other Krogers in Allen are better. read more

Service horrible here. Been in line 25 minutes on Monday morning. 2 registers open. One register also answers the phone. No idea where management is hiding. Call to home office is 15 minute wait. Seriously Kroger. Your few front line people are overwhelmed, overworked and exhausted. Shame on you. Do your job! read more

Always liked this Krogers but their grocery pick up needs help. Twice my orders were not all packed in the car. Once I had to go back (70 mins trip) and once the Mgr did bring me the items not packed for me. I hate their bags - Brookshire's has much better packaging plus friendly workers. Today we waited 40 minutes for the groceries. Lots of tings out of stock. And they forgot the water! Not going to call for 2.99 because they will make it a major issue! I'm sticking to Brookshire's from now on. read more

This is the closest grocery store to my house. Haven't had any trouble with buying expired food from this store. Stuff that is expiring soon they'll put a sticker and have it at a clearance price. I always see employees restocking on the weekends and they are friendly and easy to approach. Customer service dept also has no problem returning or exchanging products or even reimbursing for goods that were priced incorrectly. It's also a plus that they have a Starbucks inside that now takes Starbucks reward cards. read more

I used to spend several hundred dollars a week at this Kroger. Poor service and final straw for me was an items wasn't priced so the cashier set it aside. When he finished ring everything up he asked if I knew the price. I didn't know for sure I said so he put it under the counter. I told him I wanted the item but he said if you don't know the price, an open end question? Seriously, you're stumped with this little problem. You can't call someone or walk over there. So I decided to let it go and will shop down the road from now on. read more

I think the redesign of this store was specifically intended to keep people stuck in the store as long as possible. Nothing is where you expect it to be. If you've never been here before, expect to spend extra time hunting for items, because the employees don't know where things are either. The employees at this location always look extremely depressed. It's been over a year since I've seen one of them smile. read more

Love this kroger:) always have everything i need in stock and one of the employees, Avery, is an absolute angel and goes above and beyond! Always brings a big smile to my face with his wonderful customer service. Thank you Avery!! read more

I've been to this location a couple of times, but it's not my regular store. It's layout is a bit different than I'm used to, but it's been clean and well stocked each time I've been there. They have an extensive ethnic food aisle, well marked by country of origin, In the end, yes, it's still a "mainstream" grocery store, but it's a good experience, which is far from a guarantee these days. read more

This Kroger has a kroger gas station in the parking lot, so once you've gone inside and racked up the fuel points go out and use them before you leave! This is very handy because not all Krogers have this attached. Not much more I can add to the other reviews that hasn't already been said. They have a lot of the great "upgrades" that Kroger has added including the sushi spot, tortilleria, organic section, and a wine/beer section. Although I don't go to this location often because it's near my mom's house, every time I have gone it's been a good experience. read more

The two stars that I'm giving this review go to the employees. They are the best thing about this store. With that said though, that's about it. I shop almost daily at this location and it blows my mind how busy it is at all times I come in and yet there is rarely more than three registers open at even the busiest times leading to ridiculously long check out lanes. I go to other locations nearby that are much slower with more help. This store is so close to my house I don't like to go anywhere else but they really need to schedule some more help to keep up. read more

This is the closest grocery store to my home. I absolutely love it. The staff are very helpful and happy. A few times I noticed they didn't carry what I needed and requested that it be ordered and they did and kept it in stock. They always have good deals! read more

I'm ready to give up on this store! The redesign has made it so difficult to find anything and makes little sense to me. Why was it done!? My daughter told me if you want to use the digital coupons, they have to be loaded through the app that is connected to you card, otherwise you don't get the lowest price. I was at the store today and remembered that. I tried to load some coupons but there are 745 items that need coupons!! You can search but I didn't have time to stand in the aisle and search each item. I asked the girl at checkout if there was an easier way and she said I should have loaded my coupons at home. That was a big help! Next, I went to customer service and the nicer lady there agreed it was too much trouble. Bottom line, I paid more for not knowing how to jump through all their hoops!! read more

All the staff and Customer service members are friendly and helpful. Staff is always looking to help me find something.. or they ask me if I need help finding something. In the retail industry today it's very hard to find good quality of employees who acknowledge you, Pleasant to speak with & helpful. Which I appreciate. They have real Common courtesy & this goes a long way with me. Store is always clean. This is a really good location and is easy to find. read more

They ruined it by completely changing the layout of everything that is in that store. Also , quit closing the self pay lines unless you want to open more teller manned lines. It's clean and the staff are pretty helpful / friendly so there's that! read more

Personally the best Kroger I have been too. Like EVER. It's so clean and well organized. I can always find what I need in this grocery store, nothing is ever out of stock or unavailable. The produce is awesome. Some stores you go to and you have to wade through buckets of fruit to find something edible enough to eat through. The staff is all knowing and completely helpful. I bought a jar of spaghetti sauce and broke it once I got to the parking lot. I came in to tell someone there was glass in the parking lot, they let me replace my jar at no extra cost. I've come in and there has been nothing but positive experiences EACH TIME. read more

Well I stopped in for a bottle of wine! And man I have to give this place a 5 star just off the wine selection. I was standing there for days saying WOW to myself! The wines are priced for whatever the budget is! I picked up even a few new ones that I have never heard of!! I love this location read more

WE prefer this location versus the one on Bethany. The layout is much easier to navigate. The "natural/organic" section seems to be better stocked than the other location was well. We usually always find what we want. Granted we don't buy our meat here so I see that some say they have a problem with the quality of meat and we haven't come across this problem. read more

I'm writing about this Kroger because they sell sushi. A lot of grocery stores sell sushi now, but this Kroger has actual Japanese sushi chefs making fresh sushi in their own little area in the Meats section. The sushi is sold in those little plastic carry out boxes. They have dumplings, spicy california rolls, dragon, caterpillar, tuna, shrimp, and salmon rolls. They also have something called Three Hotties, which looked liked some different spicy rolls. There could be more, but those are the ones I saw today. Each box has 9 pieces ranging from $4.99 - about $8.99. Very fairly priced for very decent sushi. I'll definitely go here next time I'm craving some sushi on a budget. read more

At first I liked this pharmacy. But their customer service is gone to pot. I was told I could not wait in the drive-through line even though there was no one behind me at all, because I was using a coupon to get a discount on one of my medications. I explained it I'll be happy to move forward and get back in line again should someone come up behind me, but they said no they do not allow anyone to sit in the drive-through line while they're getting a coupon adjustment. That's just insane! read more

Nice, Clean, decent service, sub par selections with the recent Supermarket additions of Whole Foods and Market Street in Allen, This Kroger's really isnt my favorite choice anymore but its still a very clean store that does a great job. Kroger "meats" are hit miss. Sometimes we get some tough pieces even when buying direct from the butcher.. . They also have great gas discounts !!! read more

Everyone is always so friendly and helpful! Their sushi bar is awesome! Fruit is always fresh! Food is always stocked :) love this store!

Great store. Had to get used to it after shopping at the Kroger on McDermott and Alma. But, it's great now!

Frankly, I have little need for a chain that supports GMO's. The selection of fruits and vegetables peril comparison to Whole Foods Market. read more