This review has been seriously long overdue. Overdue about 3 years unfortunately. My then Marketing Coordinator found Kristal Graphics on a last minute bind for a trade show in Vegas through yelp. After mocking up our display, we noticed that one of our main pop-up banners broke and couldn't wait for an online order since we needed to pack everything on a pallet to go out in a couple of days. We stopped by on a whim and struck gold! Not only did Munna handle everything personally, he was on time and truly saved the day. On the same first visit, we noticed bags that he can print and several other promotional items for our department. He's done such a great job that we now get most of, if not all of our collateral items through them! They are fast, conveniently located and reasonably priced. I've never had any issues meeting my deadline and Munna's team truly does work very hard to ensure our needs are always met. KG has done such a great job for us that I've referred Munna to several of my VIP customers! For the last couple of years, I've heard nothing but great reviews from MY customers which, says a lot! Thanks Munna and Team for making our promotional items always rock! read more

Courtney at Kristal Graphics has helped me print flyers, posters, stickers etc. She is very knowledgeable and kind. Their prices are reasonable and they do high quality printing. I will never take my business any place else. This place is a one stop shop. They do it all! read more

Horrible company they promise the world and then when if comes down to it they don't do what they say. I ordered some printing from them and they were supposed to have it done two months ago and still nothing!!!!! read more

Ordered a thousand matte business cards from them. Sprinkled in the box were a few that were of regular business card size thickness, the rest seem to have been printed on a regular sheet of paper. Update (same day): They contacted me about their mistake and printed the correct ones for me free of charge. Thank you for the quick response. read more

My office has been working with Kristal graphics for about 5 years now for all our print and design work. The staff has always been on time on point with all our print and design. Very professional staff extremely helpful. Quality of work is amazing. Thank you guys for always being so very extremely accommodating for all my print work, especially my last min rush jobs :) I definitely a 100% would recommend Kristal graphics for all your print work if, if you want quality work and professional staff . read more

I am a stickler for businesses being personable. Crystal was SOOOOO helpful and sweet and made sure the business cards were everything I wanted and more. She corresponded via email back and forth until making sure the design was to my liking! I appreciate those that care about their professionalism and even manage to be friendly simultaneously!! I was able to get 300 cards for 98 dollars with a beautiful glossy Also this was a BIG deal for me personally to move ahead with cards as I've had a wonderful graphic/website designer get a website up, and design this card. I also did same day and picked them up the following morning bc I wasn't able to get back through traffic. I'm super satisfied! read more

All the reviews about Kristal Graphics here on Yelp are great and they certainly convinced me to use their services. Unfortunately, I feel that these reviews are deceiving. Don't get me wrong, the front desk girls are fantastic and personable, especially Crystal, but Munna is all business and comes off rude. I am a graphic designer and have been looking for a great print shop to build a business relationship with. I have researched a dozen shops around Woodland Hills and found two that looked promising due to great Yelp reviews. It was a decision between Minuteman Press or Kristal Graphics. My decision to go with KG was based on 4 things: 1. fast quote/email response, 2. reasonable prices (not the lowest), 3. great reviews and 4. open on Saturday from 10-1 (which turns out to be a big fat lie). I had them print 80 sets of wedding invitations on a Friday, taking advantage of their slogan "same day services with no extra charge" because the invitations had to go out the following Monday. The invitation set included 3 cards, a belly band and envelope liner. 20 belly bands and 20 envelope liners were ruined. A quarter of the invites couldn't be completed. You think a print shop would do quality control but KG does not. As soon as they are printed and cut, they are wrapped in a plastic that closely resembles saran wrap and handed to you. Only 2 of the 3 cards was completed when I came for the pick up. I waited an extra 20 mins for them to print and cut the last card. I called KG the next day, which was a Saturday, to give them a heads up that I will be dropping in for some replacement prints. Munna answers, as I described my problem, he slashes out and gets defensive saying there is nothing he can do on a Saturday because the store is closed (even though they are listed open). He was not even a bit apologetic. I asked to be compensated a little bit for the trouble and all he could tell me was I can't make any promises. If your product isn't up to the customer's standards, wouldn't you try to make it up to them? What I have learned working with KG: Munna, the owner, does not care about his customers. I will never send them another project. Long story short: 1. KG does not handle problems on a professional level 2. No quality control 3. They are not open on Saturday UPDATE After this review has been posted, Munna has desperately tried to make things better. I'm happy that I got his attention but even with the refund, there's no way I'd use his services again. I will not set myself up to get yelled at. I've found other print shops that are happy to work with me. Thanks! read more

Kristal Graphics - Blotchy! Useless for a wedding invitation. - Printing Services Near Me - Chatsworth, California

THE BEST PRINT SHOP AROUND. This is seriously how I feel about Kristal Graphics. I have been using them for my printing needs for years. I am a perpetual procrastinator. But when I do want stuff, I want it right away. And Kristal Graphics always delivers. They always make sure to deliver my products on time. And their prices are phenomenal. I have used them for business cards, flyers, and banners, and they all come out perfect. I can usually get a banner done within 2-3 days, and even sooner if I really need it done quickly. Their graphic designer, Marco, is a pleasure to work with. He will work with me through multiple revisions till I am happy with the product. Try Kristal Graphics out and you will not be sorry. read more

Wow, what great customer service and an amazing product at such a great rate and super fast turnaround! I was a little wary at first because the quote for my 5x7 cards (due at an Oscars event in Beverly Hills the next morning) was 1/2 what Kinko's had quoted me. But after going in (with 3 small children who were treated wonderfully) and meeting Crystal, I knew I was in good hands. She was very professional and kind. It is a small location, connected to the flower shop on the corner, so don't miss it! We will definitely be going back. read more

Such great prices for copying that you'll consider duplicating yourself in high resolution! Well, kind of depends on the "skin" day as HD ain't doing anybody any favors. 23 cents for color copies? I'm in. I'm now inserting thousands of color images into my screen play just to capitalize on the deal! read more

Crystal hooked me up!!! Thank god. Needed just a few cards for a meeting on Saturday and she was able to print and cut cards on Friday at 5pm. Lifesavers!!! Great customer service, quality, and price. Can't beat it. read more

They were super helpful! Great customer service and fast turn around times. Overall happy with finished product and service. Would use them again! read more

I had a last minute program I had to print out and they came through with same day service. Excellent customer service and quality of work. Very fair pricing. Thank you for helping me format it. I will certainly use them again for all my printing needs. read more

Bad customer service, bad communication, and unfriendly attitudes here. I called asking if I can print a certificate and use their check in discount of 10%. He said yes come by we can print that for you, I clarified I needed a (singular) certificate, and most people don't order bulk certificates... Anyway when I came in they told me they wouldn't do an order that small. Tried to blame the situation on me saying they thought I needed a bulk order even though I clarified that wasn't the case on the phone. These guys are in the back of a flower shop and it's a weird layout. No one even said their name on the phone or when I came in, and didn't recommend a place to go to get this printed because they wouldn't do it. I won't be coming back here again or getting anything done with them and wouldn't recommend anyone too either! Wish they were nice enough to suggest a spot and not try and make me feel bad or dumb for needing 1 certificate printed, which I said on the phone. So thanks for saying you'd do something you didn't and then trying to make me feel bad. That's my experience, I'm Sure if I needed 10,000 copies they'd love me but you should treat every potential customer with respect. read more

I have been working with this print shop personally for awhile and now my company has started using them for all our marketing services. I always recommend this shop to anyone who needs printing or promotional items and I decided it's time to let the Yelpers know as well. Crystal and Munna are hard workers and make sure to get our orders done in a timely manner. If anything goes wrong, they will bend backwards to fix it. Customer Service is their priority. I've done business cards, flyers, posters, brochures and will start doing promotional items with them. One downside is their billing. They send invoices late. Sometimes weeks, sometimes months later. It's harder to keep track of my orders, I would like invoices sent to me write when my order is complete. Overall: Great Designs Great Prices Great Customer Service My one stop shop for marketing, printing, and shipping! read more

Never seen a customer service like this in my whole entire life... No wonder y they have no business anymore when u call them they pick up and hang up right away then when u already have art work with them and u just wanna change one price on the menu they wanna charge $100 for design !!!! I already paid for design ur inexperience Iliterate .... Not recommended place at all read more

Had business cards, flyers, and banners done for the business I work for. The quality is great and they get the work done in a timely manner! read more

If you are looking for a print shop that does amazing work and has a fast turnaround time this is the place for you! I needed a project done asap and not only were they able to get it done in time but it was beautiful! Kristal Graphics has my business and thank you for a job well done. read more

The employee by the name Sarah younger girl skinny short hair she has No! People skills and doesn't know how to give good costumer service she doesn't know how to talk to people or attend them very unprofessional! I ordered a Banner placed my order with the owner or manager was supposed to be done next day ended up taking 3 days he said they were busy , So why take upon so much work if they don't have enough Staff or time As a New business owner myself that banner was a very important promotional tool that I couldn't use because they didn't have it ready causing me to loose money smh! Take pride in your work Not the money! read more

Kudos to Kristal Graphics for doing great work at a great price, and super quickly too! We needed 50 t-shirts and 600 color copies of a flyer printed ahead of a major event. Kristal Graphics charged us their regular prices to do the job, and they turned everything around in 24 hours. They even corrected our artwork so that the t-shirts would print correctly using the usual silk-screening process. Highly recommended! read more

I've been using Kristal Graphics for 3 years now and not once have I been disappointed! On time, good quality, and precise! Two locations make it easy for pick up! read more

Kristal Graphics publishes our organization's monthly color newsletter on a nice heavy paper stock with a semi-gloss (satin?) finish. Plus we send our mailing list to Kristal Graphics, who then addresses each newsletter and sends all of them to our members via first class mail. This turnkey support saves us a lot of time and resources. Speaking of first class... KRISTAL GRAPHICS IS FIRST CLASS! We love the quality of their work, the friendliness of their staff, and (equally important) their reliability. Because of their excellent work, we now use Kristal Graphics for other production and graphics needs. Regards, Tony W., Los Angeles Theatre Organ Society read more

I have all my office printing, design work, and even tote bags made by them! These guys do it all with great quality, service and pricing. Don't waste your time going anywhere else - they are the best in the area! They even have a fast turn around time which is awesome when you send them jobs at the very last minute, hoping you had it yesterday :) read more

Kristal offers incredible service at reasonable prices. Whenever I need lots of stuff printed last minute, they step up and get it done with impeccable quality. I highly recommend them, for everything from large posters to small handouts. read more

I have used them 2 years in a row for Holiday cards (bulk quantity). They communicate well and are fast in processing your order. I will be using them again next year for my order. read more

Spoke to Murtzar (owner) over the phone a few times in the morning. He is very professional, polite and knowledgeable. I forwarded the four PDF files that I wanted to print (flyers). I got quote for six other Printing companies from yelp and his quote was the lowest so I moved forward. Went to his office in the evening to see the proof. He guaranteed the 2000 flyers will be ready the next day and surely it was ready and he went out of his way to deliver to me. DEFINITELY WILL RETURN IF I NEED ANTHING ELSE. HIGHLY RECOMMEND KRISTAL GRAPHICS. read more

Munna and his staff have been amazing! As a small business owner I have had several needs over the past few years and Munna and his staff have always been spot on thanks Kristal Graphics read more

I got my shirts printed last week and they really took care of business quick and speedy coming in for my business cards next week

We had a last minute X Banner that needed to be made and the Kristal Graphics team was able to pull it all together for us. Great service and excellent product! read more

Krystal Graphics is a great printing shop. I'm an Interior Designer and needed them to print my portfolio for an important meeting on Thursday. I came in on Monday and worked with Crystal who showed me the best way to format the document for printing and hole punching. I brought the document in on Wednesday evening as I was having a hard time converting it to PDF. Crystal and her team went above and beyond to make sure the portfolio was printed and hole punched perfectly and on time. Plus, the quality of the prints are great! I am so grateful. I will use Krystal Graphics for all my future printing needs. read more

Horrible. They said they could make my wedding invitations and then proceeded to do nothing but botch them. Run away!

Our firm used this printing business for all our marketing needs. Not only did we get excellent service, but also on time delivery and accurate marketing advice. Thank you! read more

Phenomenal Service! I had my business cards, flyers and t-shirts printed by them and hands down the prices and their service are unbeatable. They are thorough professionals and the turnaround times are super fast. They are very timely and always have the products ready by deadline. Great place to go for all your printing needs!!!!! read more

My office has been using Kristal Graphics and their services for the last 3-4 years. All our business cards, promotional products and business letter heads have been printed by them. I highly recommend them as their service, prices and quality is unbeatable. Hands down the best print shop I have worked with in the past few years. Crystal is great with sending me my proofs and works with me for any changes that I may need. The owner Munna is very warm and accommodating and provides friendly service. read more

Lovely people, quality work, excellent customer service, great delivery time. What more can you ask for?

Great work, and service! Fast, on the spot printing of my show posters, and very reasonable prices. Will be going there for all my poster needs. read more