I've been coming to this Krispy Kreme since I was a kid, and it's been a staple of the Louisville community for as long as I can remember. Nothing beats the moment when that Hot Now sign is glowing and the smell of fresh glaze fills the air. It's pure nostalgia in donut form. Back in high school, my friends and I would swing by before morning practice, still half-asleep but instantly revived by a warm donut (or six). It was one of those simple, perfect routines with good friends, okay coffee, and the best donuts in town. Even now, years later, I still can't resist pulling in when that red light is on. On my last visit, I grabbed a dozen to take to the nurses at the hospital where my mom was staying. That same sweet comfort I remember from my teenage years felt even more meaningful that day. This Krispy Kreme isn't just a donut shop. It's part of the fabric of the city with friendly staff, consistently great donuts, and a familiar warmth that makes you feel at home. Always worth the stop, and if you're in high school still the best spot to run into an Assumption girl or two. read more

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We were able to snag the limited edition Harry Potter doughnuts, but they were hard to come by. You couldn't pre-order online, and when I called the store they said they only had a limited amount daily and it was first-come, first-serve. So we woke up at the crack of dawn to secure our doughnuts. There was a short line before the store opened but we got them! They looked very cute - fillings were good but something we'd wait in line for again. 4 stars since we love Harry Potter in our household and they were a fun treat! read more

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well gosh darn. the service is terrible, establishment is horrid environment as well. I walked in and the first thing they said was "have you ever had a krispy kreme?" And as i was about to respond, they cut me off to say "was it krispy?" I told her I've never had krispy kreme and was looking forward to trying it. When I finally ordered, the same woman gave me the least krispy, flat, unglazed donut. I will not be coming back to this establishment. Dunkin' will be hearing from me instead of this horrid place. Until we speak again krispy kreme lady, I will have your head on a spike.. made out of unkrispy donuts. read more

The service at this location is horrible and the doughnuts were horrible they tasted soggy and watery The lady at the drive thru was very rude didn't ask if we needed anything extra why even work there I have never had a bad experience until now sad I will not be going back they don't deserve no stars read more

Do not go to this Krispy Kreme! Ordered donuts online for my sons birthday party and when I got to this Bardstown Rd location to pick them up the manager told me that I had the wrong YEAR then said to me "bye bye" and walked away. I had an order # and my credit card was charged but was told "bye bye" This store is a joke and thee staff is incompetent! read more

We have been eating here for over 25 years. Never a bad doughnut or drink. Never had issues with the staff, turn over seems pretty bad. They helped me out with a party I forgot to plan for. read more

A standard Krispy Kreme location! Building is clean, staff is quick, Doughnuts are fresh 9/10 times. What else can you really ask for from a Krispy Kreme? read more

Krispy Kreme still has the best glazed donuts around. Ordering thru the drive thru was quick, easy, and friendly. The price is disappointing got three donuts for over $5, so will not frequent here. Read in other reviews they have pumpkin spice donuts in the fall, will have try them in the future. read more

This is our go to Krispy Kreme be it drive thru or walk in. Their prices have risen but what hasn't. Never been disappointed and always fresh. Would never buy at any other location. Just picked up a dozen mixed custard filled, Raspberry filled and lemon filled. read more

Krispy Kreme - Our dozen of mixed filled. Typically $16 but with coupon $10.99 - Donuts Near Me - Louisville, Kentucky

The original Krispy Kreme location in lousiville just off bardstown road in what is essentially the very beginning or end (depends which way you look at it) of the popular and vibrant highlands neighborhood. This location has been here much longer than I can even imagine and is a very cool throw back in that you can watch them Make the donuts fresh in front of you through a clear plexus glass. I always enjoyed that as a kid and my kids enjoy that too. Open 24/7 and also has a drive thru however my preference is to dine in so I can see the donuts made and grab a chocolate milk or a hot chocolate and enjoy the devious donuts. Krispy Kreme is a personal preference. You either love them or hate them it seems. I personally love them. Very soft and flaky and great served hot, room temperature or frozen. Yes I said frozen. Don't knock it to you try it. It's a great trick if you grab a dozen and can't finish them. Put a glazed in the freezer to the next day. Overall fun, tasty and nostalgic location that I enjoy taking my family to on special fun trips and days. read more

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1 star! I swear I go before school and stop to get myself a drink and doughnut and the lady working the drive through is super hateful! She literally like rushes me and is always furious. Like she will be like "WE DONT HAVE THAT HERE!" Like my bad I've dealt with her multiple times !!! And she doesn't listen at all.Overall I wish this place could be that family breakfast place again. No complaints about their food though. read more

I don't know if this is another example of shrinkflation, or we just got a bad batch, but the filling in the chocolate iced donuts and the raspberry filled donuts was minuscule this past time. The entire filling was about the size of a marble (and not a shooter). Very disappointed considering the price. This was at the Bardstown Rd location. Update - as we reached the last two of the "filled" donuts, the filling was no longer the size of a marble, it was literally smaller than a pea. read more

I purchased two dozen donuts for my wife because she loves Krispy Kreme. Most of the Donuts in one dozen box were all specialty-filled donuts. Unfortunately, seven of the 12 were not filled. When we cut a donut in half, you couldn't see filling on either side of the donut; so a quarter or less of the donut actually had filling. I called and spoke with a supervisor, who said, "Well that's not possible. We weigh all of our donuts and so for these to go on the shelf to be sold, they have to weigh properly." As I continued talking to her, she hung up on me. I called back and was given the number for Krispy Kreme corporate customer service. I will never make the mistake of buying anything from Krispy Kreme at 3000 Bardstown Road in Louisville ever again. I don't need to be treated rudely by a donut store manager, called a liar, hung up on, nor do I need to get a product that is substandard which a store does not stand behind. I would give this zero Stars if I could. read more

Krispy Kreme - Showing what was supposed to be a filled donut with no filling on either side when cut in half. - Donuts Near Me - Louisville, Kentucky

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I did a mobile order for pick up. It was super simple and I was able to drive rhru with my pick up order! It was correct and the doughnuts were delicious! read more

Krispy Kreme - Limited time ice cream truck special doughnuts. Creamsicle and Firecracker! - Donuts Near Me - Louisville, Kentucky

Curbside ordered through Grub hub easy-peasy. Menu offers many choices. I chose the mixed dozen which is set up to select four doughnut different flavors. I ordered Raspberry, lemon, custard filled along with chocolate glazed. At pickup the box was sealed with receipt attached for touchless contact. Because I paid on line no additional purchase contact was needed. Employees were friendly and efficient. When I arrived early for pickup which was perfectly fine. My order was ready. The doughnuts were delicious!!!! Breakfast is my favorite meal. My only inconvenience was not with Krispy Kream it was with Grub hub's app didn't notify me my order was ever ready. I could have come earlier. Possibly a glitch in the system. Notes Highly recommend Always tasty doughnuts Easy and friendly service Plenty of lot parking Understandably due to Covid19 all inside facilities we're unavailable. read more

Krispy Kreme - National Doughnut Day! - Donuts Near Me - Louisville, Kentucky

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My wife loves Krispy Kreme. She gets it all the time myself I'm not a big Doughnut fan but surely enjoys it my kids really enjoy it so they absolutely love Krispy Kreme and they really love when the sign says hot donuts or whatever it says come on in and get some because they always enjoy it so good for them I'll stop in here and get donuts frequently for them. read more

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Mmm mmm good! How can you not love Krispy Kreme! This place has been around before I was born. They mastered the Doughnut. Its perfect! No matter what I order, its the best! We all have our favorites, and mine is the Blueberry. This doughnut is dipped in icing. A nice thick, creamy doughnut. I love the blueberry flavor as well. My next fave is the Chocolate Iced cream filled. This one is super good and super sweet. So if you dont like super sweet , you may want to avoid this one. I can only eat one. Milk or coffee, its your choice! I really hope they never change a thing! read more

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Went to this location at 8:00pm, not too crowded cases were nice and full. We had a coupon of course so we were debating how to mix it up. Noticed the young lady working there was doing her best to help an unruly customer with his selection for quite awhile. She would point and ask if it was the one he wanted he would say yes and he would yell at her and tell her that wasn't the one. He put her through this dance several times before calling her the B word, mind you with his daughter present. She kept her composure and her coworker stepped up. I promise you it took everything I had not to interject in this situation. She came back and smiled and shook it off. Her and coworker should be commended and thanked by Krispy Kreme for handling a bad situation with such composure. The donuts were good but the customer service was excellent !! read more

This spot is so hit or miss - you can go at midnight and have super hot donuts and a friendly order or you can go at 2pm and have cold, stale donuts! Luckily for me, I went last night around 9PM and had a great experience. They got my order correctly, we're very friendly and the donuts were fresh and delicious. This location is not consistent but when they are on their good days - it's worth all the bad ones. read more

Krispy Kreme - Menu - Donuts Near Me - Louisville, Kentucky

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I really love Krispy Kreme! Their doughnuts are always soft and pillowy, and I love that they're completely coated with glaze. I think they're perfectly sweet and tasty every time, and the consistency is something that keeps me coming back to this spot. This location is convenient, and they have a drive-thru, which I love! I have visited this location several times to pick up dozens for my office, and others in my office bring these in often as well. It's always a great day when you have some doughnuts to start your work! If you're looking for some easy, delicious, and reasonably priced doughnuts, this location of Krispy Kreme is a great spot to visit! read more

I picked up 5 dozen glazed donuts. We didn't wait long at all, considering our large order. We visited mid day on a Sunday. Service was quick, and friendly. There was no wait in the drive thru line. Not sure dining room was open. read more

Fast friendly staff! Just walk in to see their smiles. Of course the glazed donuts rule.

worker was a bitch. wouldn't let me finish my order and kept rushing me when no one was behind us. doughnuts were eh. It's on sight if I see that hoe. read more

We were a bit disappointed with this location. It seemed as if the staff was irritated that there was customers???????? The donuts were fine but the staff might of been having a bad day. I don't know, but I over heard others that noticed it also....... read more

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The pumpkin spice variety dozen is by far the best specialty dozen krispie kreme had ever produced. Hands down.

Love the donuts but the employees aggressively rush you to make your order quickly. If corporate is reading this, please visit place and change this. read more

Red light was on whipped it in and grabbed a dozen donuts! We had a coupon from a school fundraiser in the car - making them Free!!! The minivan in front of me ordered almost every coffee and one iced coffee The ladies at the window were all still smiling and taking care of business. Got my hot dozen and down Bardstown we went. They did not disappoint! We have one more coupon so we will definitely be back soon. When the red light is on! read more

Krispy Kreme - Hot Original Glazed Dozen - Donuts Near Me - Louisville, Kentucky

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Loved my hot original glazed doughnut and my wife loved her chocolate Kreme doughnut. Sweet and always filled with memories - a classic wherever they are. Parking is available. Staff (Pamela) was friendly, courteous and efficient. Everything looked clean and inviting. Dropped by for a snack and it's National Donut Day - packed with people seeking their glazed donut fix. read more

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A hot, glazed doughnut from Krispy Kreme ... there is nothing like it! My family always looks for the flashing "Hot Doughnuts" sign when we drive by. Inside you will find several options - glazed, chocolate glazed, holiday doughnuts, blueberry cake, long johns, doughnut holes, etc. You can also grab a variety of drinks, including coffee, milk and hot chocolate. Kids love a visit to Krispy Kreme because they can watch the doughnut making process through their glass window. From start to finish they'll see the dough going inside the oven, watch as they are cooked, come down the line and fall into the glaze. Workers also grab them off the conveyor and box them for folks inside or in the drive-thru. Seating is available inside for an impromptu "doughnut party"! And, the hours are fantastic for those late-night cravings, not only early morning. read more

As much as I love Krispy Kreme, the customer experience at the Bardstown Road location has been in a downward spiral for some time. Yesterday my wife and I went in to place an order for pickup today. The manager told us that he couldn't take a special order for the small amount we needed. He assured us that getting there between 6-8 AM while the line was running would ensure that they could fresh dip our special request. This morning when I arrived before 7AM I was told they didn't have the Strawberry Iced with Sprinkles. I mentioned the conversation yesterday and was met with blank stares. I purchased the majority of my order that they could fulfill and then drove in a monsoon to the Jeffersontown location. Once inside I found a cleaner location, nicer staff, and a very small doughnut line that was fully stocked. Moral of my story, if you need Krispy Kreme in Louisville avoid the Bardstown Road and I-264 location and head to J-Town. read more

Krispy Kreme - Donuts Near Me - Louisville, Kentucky

The donuts are always good. I love to see the hot sign in the window. It always prompts me to stop by and get a dozen of hot Krispy Kreme doughnuts. I wish they would create a tasty doughnut with 0 cal that would awesome. The drive-through window always offer quick, and prompt services. I am giving them 4 stars! read more

So I told my coworkers at work that I would bring them donuts today since this Friday was PAY DAY! However, when I got there there was a huge line.... I was like ok how long do I have to wait ??? But the line moved pretty quickly, when I pulled up I ordered a dozen of donuts. I was hoping for them to be hot and ready since it was 7:30am when I pulled up to the drive thru. They were not hot unfortunately... so I decided to get a hazelnut coffee and that was HORRIBLE. I will not ever get coffee from them again not no time soon. read more

The donuts are always good and the restaurant is always clean. The service is good too. . I don't recommend ordering coffee here though. I've come twice now and both times the coffee machine needed cleaned and I had to wait around to get my drink. I just order a simple hot coffee nothing fancy. I'm not trying to spend 30min here yet this is what I always end up doing. read more

I liked the old style look and feel of this Krispy Kreme location. Picked up donuts here while we were visiting Louisville over the weekend. The donuts were good as you would expect. It would have been more fun if they would have been making donuts during our visit. read more

I ordered delivery, not realizing that it would be delivered by a third party and not the restaurant. That's fine. After delivery fees and tip I end up paying $23.55 for a dozen normal donuts and two milks. Still ok, deliveries a convenience. Expected delivery was forty mins after I ordered. Delivery driver didn't arrive at store until five minutes after my estimated delivery but then waited at the store twenty additional minutes, so the order I placed with the store wasn't prepared although they were late picking up. They deliver a half hour after the estimate, which is fine - delivery is weird right now, but it is contactless delivery so they drop it off and leave. I grab it and immediately realize we don't have milk. Driver is gone and website said to contact store directly with issues. So I do. I let them know I didn't get milk and they must not have gotten many delivery orders because they knew what order I was talking about immediately, but bluntly told me they know the milk was in there because they "packed that order myself sooo.... I don't know what to tell you." Ok. That's cool, it's less than five dollars in a lesson learnt if you don't consider the extra cost for no convenience here. DoorDash couldn't do anything with it as they didn't process payment and store didn't care that it was wrong. I don't suggest ordering delivery to anyone else, and I won't be bothering with this at all again. We live closer to other Krispy Kreme's, but we're trying to stay in the house with the current guidelines. Will support other businesses instead. read more

Tonight was easy and quick ordering. The dining room was cleanish. Service was quick, we got a box of 3. However the doughnuts names where a bit mixed up. But you can clearly see which doughnuts are which. But overall it, we came here for a doughnut purpose and we succeeded. read more

Krispy Kreme - Donuts Near Me - Louisville, Kentucky

I love this location because it's 24/7. You can get your donut fix anytime during the day! I always get a dozen random donuts, and regardless of what time it is they are pretty fresh. Don't get me wrong, not comparable to some of the small ma & pa shops around. I only use the drive thru so i don't know how it is inside. They're great for meetings at work because you can get a jug of their coffee and donuts for team meetings as well! They were all out of their Halloween donuts though, bummer! read more

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Almost one year later and things have not changed. Walked in to order a Pumpkin Latte and Pumpkin doughnut. I went to sit at a table but, most were dirty and had chocolate drips and crumbs. The Latte still has a strange taste and should certainly taste better when you pay almost $4 for a small one. The doughnuts are still small. read more

Krispy Kreme - Donuts Near Me - Louisville, Kentucky

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The product is amazing, especially if you go when they are still hot and fresh. The problem is how slow the staff is. I usually stop in for a few dozen to give to clients and if I go before 9:00a I can almost guarantee I will be waiting for 10 minutes or more. On a holiday...guaranteed 20 min+ wait. The fact that so many people are willing to wait says something about the product, but surely there is a better way to get people in and out of the store faster. read more

I am very upset with Krispy Kreme. I went to the 7th street location and tried to get some doughnuts and I ask for 5 different kinds and they said they was out of every kind I ask for. What kind of doughnut shop is out of doughnuts? Mara E. read more