Yum! Sooooo delicious! I absolutely love Krispy Kreme so much! They have the best original glazed donuts on the planet! If you decide to go in and they're making fresh hot donuts you can see the really neat conveyor belt like machine that makes and glazes them. It's incredible! I'm so happy that there's finally one in Lincoln after all these years. There's one in Omaha as well but that was too far for an everyday craving. This one also features a drive-thru which kinda seemed silly to me at first but it's actually pretty nice to have! Pro tip: the CEO declared that anyone who shows their proof of vaccination card gets a free donut per day for the rest of 2021! MmmMm! Well you know where I'll be! :D read more

I ordered a variety dozen and a Pumpkin Spice dozen online. The variety was 3 of 4 different types including the cinnamon rolls at .50 extra each. When I arrived, they handed me my order sealed and I returned home. After opening the box, I noticed I received 3 original glazed but none of the cinnamon rolls. The order was placed at 7:40 am. If they were out of cinnamon rolls by then, I'm assuming they didn't have any at all that day which leads to the question of how was I able to order something online that they didn't even make that day? Once they received the order, why did they replace the cinnamon rolls with the cheapest, most basic doughnuts instead of more of the other 3 types I ordered? Why didn't the staff mention it to me when I picked up the order that they were out and ask me what I wanted instead rather than let me find out the surprise once I got home and the issue couldn't be addressed? Why wasn't I refunded the $1.50 extra I paid for the cinnamon rolls when they were replaced by the most basic option? I filled out a survey they emailed me about my experience and asked to be contacted. It said I would be contacted in 2-3 days. It's been more than a week and they haven't contacted me. This isn't how you treat people in general, much less customers you want to return. read more

I'm in town and had to stop at Krispy Kreme since all I have is trash dukin donuts where I lived grabbed a dozen glazed is my go to pure bliss I devoured the whole dozen hey don't judge me it's high carb day great start to my day thank you Krispy Kreme. read more

Krispy Kreme - Coffee & Tea Near Me - Lincoln, Nebraska

See all

Today there are no donuts available. They are Out of original glaze, and they never have the speciality donuts that are advertised. Today all that's available is a dozen of 4 chocolate frosted, 4 strawberry frosted, 4 glazed. But I can't order 12 glazed?? Leaves me to believe when I pick up the order it will be only chocolate and strawberry frosted. I've been told this location doesn't make their donuts but buys them in Omaha so they run out of everything, never seen the Hot Now sign on. The donuts are so tiny that I thought I was missing one from my box (previous order) Way overpriced, tiny, no selection and obviously not fresh. This location needs new management, or it will go out of business soon. I'm done with KK, it's near a Hy-vee grocery that has better selection and prices. read more

I ordered a delivery to my work for my birthday and they only delivered one of three items claiming some of my order was stolen. I was only refunded for one of the two missing items. Really pathetic. read more

I've been here a couple of times and something is always wrong. They're out of what I want or their coupons aren't working or something. Have never gotten what I wanted from there unfortunately. Went there in my birthday and they said I couldn't get my free birthday donut because the system was down? I don't know, donuts are always good just not impressed with this location I guess. read more

So disappointed. Stopped by for some hot donuts as the hot sign was on. Received ice cold donuts and was not offered the free hot donut that comes with a purchase when the light is on. They also have maybe 5 of their menu options available no matter what time of the day you come here. read more

Stopped in on Wednesday June 4 ordered 2 dozen glazed. When I got to the window, I ask if these were HOT since last time, a couple months ago they were COLD. She said we don't have HOT ones, the conveyor isn't working. Then why in the heck are you selling cold, shipped in from Omaha doughnuts. The store should be shut down read more

We got there at 7:05 AM. The donuts weren't hot or fresh. Usually the donuts barely fit in the box. These donuts weren't consistent in size and certainly no where near filling the box. Disappointing. read more

Place has gone downhill. Corporate needs to step in and help. Lobby always closed. Limited selection. Very sad to see.

If you are going into this shop looking for ordinary frosted cake donuts you're at the wrong place! While they do have frosted donuts its not the type of donut they are famous for. I moved to this area from a state that had several Krispy Kreme locations that to this day are thriving businesses. Each Sunday for ten years I bought two dozen for my staff. Fresh and not heavy cake donuts. No one ever complained. They were very delighted to start the day with a Krispy Kreme donut to go along with their cup of coffee read more

Drove across town this morning to buy a dozen glazed donuts. They were out at 9:00 a.m. The donut conveyor belt was moving: however, no donuts were in the making. Said their baker was having a hard time keeping up, but there was nobody putting donuts in to fry. Very disappointing. read more

Our donuts were cracked in the box. But even worse, the hot and ready sign was on and our donuts were NOT hot!

If I could leave a negative star I would. My daughter and went in to get coffee and a doughnut. The young lady took our order for the two doughnuts and then walked away. A nice man came up and asked if we have been helped. I then explained what happened. In the meantime the young lady came back and started complaining about how mean her boss was for telling her she had to wear a hat. I made the comment that this life and a hat is your uniform. She threw me some dirty looks and I then told her that she better nock that off because if you though your boss was mean you haven't met me yet. Carrying on. They could only make black coffee or iced coffee. They also didn't have creamer out. The nice man did pour some half and half into our coffee. All and all hands down the worst experience there ever. read more

Only glazed donuts. What kind of bakery is this! All the varieties of donuts and do not exist but are advertised.

Krispy Kreme is an anomaly for those that have eaten donuts before, but not Krispy Kreme. For the record, KK doesn't make donuts (or doughnuts). They make donut look-a-likes that act in many ways like cotton candy. When you take a bite, they dissolve in your mouth rapidly and the glaze gives you that instant sugary satisfaction. Because it seems as though you're eating sugar air, it can be quite easy to eat a dozen by yourself (I've done this and don't recommend it). Sure, they've got an assortment of other "real" donuts that come in on a truck every morning, but the fresh glazed variety that they make in house is where it's at. Notably, the cinnamon and chocolate devil's food are my favorites beyond the plain glazed. This particular location seemed much larger than others I've visited and was exceptionally well staffed. It took less than 10 minutes on a busy Saturday morning to get a couple dozen donuts and coffee. If you're on the East side of town and need to grab some donuts; this is a good option. read more

Only great doughnuts in Lincoln. They are consistent no matter where you get them. Always warm.

3 times in the past month I have been there on the weekend and the have only had 1-3 flavors of doughnuts available and not flavors you would want this is ridiculous!! They must be preparing to go out of business. Sad as they used to be my favorite doughnuts read more

There were no lines to wait on and handled order correctly. Thank you Krispy Kreme !!!! Lincoln NE

Krispy Kreme of course withholds the most scrumptious, delectable, and truly sublime doughnuts that the city of Lincoln has to offer. But in no stretch of the imagination, the wonderful attitude and exemplary service is what made this trip to the Kreme, a delightful one. The singular reason I speak so highly of this location is due to the incredible works of April at the front counter. With a pleasant and kind attitude, she served us efficiently, while maintaining a perfect balance of customer service and genuine conversation. Thank you to April and all the Krispy Kreme staff, I wish you all a splendid day! read more

Lobby is closed on a Saturday and the drive thru worker had a very "I can't believe you came to this store while Im scheduled" attitude. Donuts and coffee still dec. 1 star for service but I'll be nice and leave the overall at 3. read more

Good donuts but lobby has been closed for a while now and drive thru lines are crazy. I went through the drive thru the other day and I couldn't order even half the donuts on the menu because their technology was malfunctioning. read more

Were from out of town and always drive out of our way to grab a few dozen to take back home with us when were in Lincoln. Doughnuts are phenomenal but employee working drive thru this afternoon named Kaleb, actually rolled his eyes when i pulled up to the window and asked if i could double my order. seriously? He said they were short staffed 4 people.....im sorry but this customer service was uncalled for no matter if you were the only one there maki doughnuts. Sad thing is there was nonone else in drive thru and one customer walking in door when i left drive thru. hindsight...i should have just driven off and left the doughnuts..... sorry i made you more money! What's wrong with people? read more

A new outpost in Lincoln for fried dough. Welcome to Lincoln, I've missed you since moving away from civilization. Needless to say, I've never met a Krispy Kreme that I have not liked, or eaten. Must be done in moderation... The donut machine is a miniature version of the ones that I've seen in the big city with 3 or more lines side by side. This location is nice, convenient and will not fail to disappoint. read more

Krispy Kreme - Fascinating for young and old to watch - Coffee & Tea Near Me - Lincoln, Nebraska

Delicious hot glazed doughnuts! A fabulous idea. The rest of the selection isn't as much as offered in other doughnut shops....but who cares when all you really need is a hot glazed original! read more

Came to get donuts on the way home and encountered employees wearing their masks down around their chin not taking this virus seriously, breathing all over the donuts. We promptly left. Lost current and probably future business from us. My only regret is not taking a photo to post as well. read more

the lobby has been closed for years now! the drive through line is crazy long and the service is appalling at best

Doughnuts tasted great. 10/10 Got assorted doughnuts, ate all 12 and loved all 12 doughnuts

Super friendly staff and DELICIOUS donuts! Honestly a new favorite of mine and my kids! Hope they stick around for a long time!!

Good doughnuts, horrible service. Customer in front of me was handed his donuts, the big dude behind the counter looked at me then walked away, to serve another customer. I was there first!!!! read more

The one star is for it almost being 2020 and the staff having no control over online ordering. I understand there's trial and error for newer technology but at least give the staff access to refund, add on deals, or exchange.. I'm also upset at the fact the staff showed no effort into even checking the register to see if there was anyway of making any changes.. you're probably saying oh it's because they know but they both looked lost when it came to why they couldn't edit my order. But anyways Merry Christmas (eve)! read more

Krispy Kreme glazed donuts are my all time favorite! Today I was running errands and decided to get a free glazed donut for my 4 year old with my Covid vaccination card. Waiting at the drive thru, my 4 yo asked for a chocolate donut with sprinkles. I said we were just getting a glazed donut today. Then the worker took my order. At the window, the worker gave me my free donut with a big smile on his face. At home, I realized they gave me two donuts: a glazed and a chocolate with sprinkles. Thank you! read more

These are the best donuts around town! Especially when you get them warm!!! We come on the weekends once in awhile to divulge in the poison of the processed sugar!! Even though we just get a couple donuts each, we still dine in and enjoy the free Wi-Fi! The staff are always friendly and helpful even when this placed just opened up and some of them were having a hard time with the POS machine! The app is pretty simple and very easy to use. Currently saving up my points to, some day, get a lot of donuts!! Lol read more

They had an excellent idea for making donuts like the missing message hearts this year. Unfortunately the reality is nothing like all the pictures and advertisements they have out. No wording. No pastel icing. Just 2 colors of garish icing. Also had to pay a lot and wait a very long time in a drive thru with no exit option. I've learned my lesson and won't be back. read more

Recently had my frost Krispy Kreme. I would say the highlight of the visit was actually the ice coffee. The glazed donuts we ordered were cold like had been made several hours before. I may be wrong but I thought they were supposed to be hot and fresh and that was the whole point??? read more

I love Krispy Kreme just as much as the other person, but this particular location I was so disappointed when I asked for a dozen donuts and rather than pick out individual ones requested a mix of donuts to make things easier. Got the box from the drive-thru and when I got home they only gave me three different types of donuts in the Box. It was 30 minutes after opening so there was no question that they had Donuts available in all the different kinds. Won't make that mistake at this location again, I do this in Omaha all the time and have never had this problem. read more

Awful customer service. The worker was very rude. She was too quiet to hear and mumbled the whole time. She then messed up my entire order and denied my deal that was valid for 4 more days. Awful. Would give 0 starts but not an option. read more

I'd never been to Krispy Kreme before my son and I went through the drive-thru. We ordered doughnuts and drinks and the total came to less than $6.00 for both of us. The staff was pleasant and the drive-thru was quick. The prices are right. We'll go back for more. read more

I love Krispy Kreme donuts and have had them in the south and Chicago. Service, quality and sampling have all been consistent, except for Lincoln. Normally when you walk in if the light is on and they are making donuts you are greeted with a smile and a free donut. However, the management in Lincoln ostensibly to control costs does not do this except on Saturday. They also do not appear to make them as often, so they are not as fresh, but still wonderful read more

Went to the drive thru today to get some of the advertised Valentine's Day donuts. Waited 40 minutes in the drive thru. Of the 4 flavors they advertise, they were out of 2 flavors - the 2 I wanted. So I bought a dozen chocolate iced (son's favorite) and 2 of the hearts for my husband. They threw them in a bag together. They look like something a toddler iced, there is no wording and NOTHING like the picture. If they are advertising heart shaped donuts on Valentine's Day, should they really be out of them by 9:30am??? And shouldn't they be made to look like what is advertised on the app? read more