Absolutely amazing laundry spot. I came in on Sunday night met Marvin who works here everyday, we…read morehad a great conversation. It's so neat, bright and clean I'll definitely be e back here again. 10/10

The customer service was great. The kiosk is one of the best ideas I've ever seen. The clothes came…read moreout perfect.

Excellent job cleaning my suits and sweaters. I really enjoy the self service kiosks and 24/7 drop…read moreoff and pick up. Someone came right out to help me setup my account when it was my first time there.

NEW MANAGEMENT! And NEW NAME! Owner has repaired many of the…read moredryers that were not working and has brought new life into this place!

I had a good experience at this location. It is pricier than the laundromat I usually go to. If you…read morehave small loads to wash, yes. Multiple loads, no. I definitely spent mor money here. I did enjoy free coffee, Matlock, and good conversation while there. I might visit this location again if I can't get to the laundromat I usually go to.

I have been to this cleaners twice. They've done an amazing job on my comforter! Always professionalread more

This is the best and nicest cleaners in town. Kudos to Melissa Palvado for doing such a fine job…read more I wouldn't take my clothes anywhere else.

Fast washing and very professional staff for assistance. I only used them for washing bedspreadsread more

Convenience of the app for paying and the machines themselves are nice. Add human aspect to…read moreanything and down goes the rating..summertime memphis, we had a nice day with low e r humidity. So the human attendant did some thinking and just turned off the a/c. Customer service is dead and this seals it. When you go to work and m a ke decisions based only on yourself, you shouldn't be working with the public. Its hot in there and he's not even wondering if anyone's hot. He knows he's not and thats all he is capable of thinking of

If you want to lose your clothing, go here. They've lost an item on four separate occasions…read more They've given me someone else's items twice. I understand things will be misplaced, but it's the lack of accountability from the staff. One lady who worked there a while ago was pleasant, and that is why I continued to support, but the rest of women were rude. My last attempt to use them was a bust. I asked the lady if she could give me an itemized receipt and she refused. I mean don't you have to plug that information into the system to charge me? She mumbled something and I decided to leave. Insane...

They don't notify you when your clothes are ready despite taking your phone number. Also, the staff…read moreseems suicidal. I hope things pick up for them

Have had my clothes cleaned there my whole life since the 50"s. Now a new owner. No discounts…read moreanymore. 3 days to get your clothes and overall just not a good place anymore. The new owner needs to learn about High Point Terrace and the people that have gone there for many years. We have found a better laundry and we are flocking there. So sad to see a Landmark like this go bad. High Point Terrace is a wonderful neighborhood in Memphis, TN, in fact probably one of the best in the US.

I do a lot of dry cleaning unfortunately and am always in pursuit of an affordable yet quality…read moreplace to get my clothes dry cleaned in Memphis. Unfortunately Memphis just happens to be an expensive place to get your clothes cleaned by someone else! Who knew! When I think of an ideal dry cleaning place I imagine the following: friendly, customer oriented, affordable and a place that does dry cleaning and alterations (kind of a rare find in the downtown area). Most places in Memphis that I've been to don't touch on any of these and if they do its friendliness. High Point Cleaners, however covers most of these. The were friendly and customer service oriented. Each time I have come in the store they are sweet as can be. I real neighbors business feel run by happy people. They also seem very personable. I was out of the country when they called to let me know my alterations were done. My voicemail indicated I was on vacation. The lady who called not only told me my order was don't but that she hoped I had a great trip and they'd see me when I returned. It's little things like that which make my heart swell for good businesses. They also, as I said, do alterations! As for affordability, I do think they are pricey but not out of line with much of Memphis. They do offer $10 off for 6 items of clothing. I will get a detailed ticket next time to post more info. Overall 4.5 stars. Should they put out more coupons I'd would happily give them a 5 star rating. And if not I'll still add this to my list of places to get clothes cleaned and it will likely be a first choice due to offering of alterations and the down right awesome customer service!

This is a family owned and operated business. I gave them four suits for dry cleaning. They were…read moreready on time, done right, and the pens and business cards I forgot in some jackets were neatly placed in a sealed envelope and handed to me at pickup, including a nice Mont Blanc pen.

Took my daughter's wedding dress to be steamed before the wedding. Had been altered but was clean…read morewhen picked up and tried on once, perfectly clean. Left at this location for a week, picked up on a Saturday and did not try on until Sunday. The train was dirty like it had been burnt with an iron or drug on the ground. Returned on Monday to rude and unprofessional owner and son. Was told that my daughter had worn it outside, I could not prove that it was clean when I left it. Found myself being called a lier many times. Left with a dirty dress and nasty taste in my mouth. 1500 dress was ruined for a 55 dollar steam. Do not use this location! They deserve a 0 stars.