Pearly Laundry Services is superior in every way to the service I'd been using, and it's affordable…read morein both cost per pound of dry clothes and in service fee (Very Modest!). Laundry is picked up and returned to our home and is washed, dried, and folded to perfection. -- I was especially impressed with the removal of mildew from a t shirt I'd bought in 1999; I thought it would have to be thrown away, but Pearly Laundry Services restored it to its original youth and beauty! Big, BIG smile!

From the owner: Mobile Laundry Service Company. Servicing the greater Memphis,TN area.FREE pick up and delivery read more

Great place for getting your laundry done. I was assisted by a beautiful young lady who helped me…read moreas I was in town for work and had to get laundry done. I didn't get her name, but she likes apple juice!!! Pricing was reasonable and all the machines worked properly which was a win for me!

They're great when staff is there. This is the second day in a row I've tried to drop off laundry…read more Waited half an hour each time, called, looked around, and there's just no employees there lately. Other folks were coming by needing help with the machines too. I'm probably just going to find a different business.

My first visit. Fast, courteous service. Pay at drop off. I'll update the review when I get my…read moregarments back.

Came in to give this cleaners a try since it's close by my job. Was excited to find something…read moreclose by, dropped a few suits off and when I went to pick up all of them I had asked for them to tighten a gold button on my YSL jacket come to find out they had lost it and just gave me the jacket with it missing. I tried to go up there and they told me they would look for it. Later got a text it was ready for pick up. Go to pick it up just for them to tell me they couldn't find the button and for me to order one online. I was refunded $4 . Moral of the story is if you have something expensive or valuable please be ware of what happened to mine. I've looked everywhere but unfortunately they don't just sell a gold button for that YSL jacket

The customer service was great. The kiosk is one of the best ideas I've ever seen. The clothes came…read moreout perfect.

Best cleaners in town! When relocating, it's always hard to replace your essential services like a…read moregood dry cleaner. Drake made the choice easy, they offer 24/7 drop off and pick up, are quick without sacrificing quality, are incredibly kind, and have always done a fantastic job with anything I've dropped off.

Rude front desk people. Very rude and attitude prone. I was trying to do laundry and he blamed me…read morefor the soap being too much in the washer and started being rude and unprofessional! I've been going to laundromats for years and I've never come across rude front desk staff. Started treating me like less than, when I was just trying to end the interaction. Terrible. Never coming back.

Convenience of the app for paying and the machines themselves are nice. Add human aspect to…read moreanything and down goes the rating..summertime memphis, we had a nice day with low e r humidity. So the human attendant did some thinking and just turned off the a/c. Customer service is dead and this seals it. When you go to work and m a ke decisions based only on yourself, you shouldn't be working with the public. Its hot in there and he's not even wondering if anyone's hot. He knows he's not and thats all he is capable of thinking of

This place is horrible. It has changed. The once friendly spot is no more. The establishment was…read morefilthy. Please bring small bills when you come to this place. The machines only take $1 tokens. If you do not plan to come back you are stuck with tokens. It may work better if you use their app but this place is more expensive than I have seen around. Dryers are $1 and there is no one on duty to assist if machines take your coins.

I appreciate Ms. Christina at the location at The Tiger Bookstore. She has always been informative…read moreand kind. I love that she is a hard worker and dedicated to the patrons of this location. I look forward to her every time I visit.

Absolutely amazing laundry spot. I came in on Sunday night met Marvin who works here everyday, we…read morehad a great conversation. It's so neat, bright and clean I'll definitely be e back here again. 10/10

The lady, not the Asian lady, was so rude. Because she did not give me a receipt, so I wanted to…read moretake a picture of their work sheet (I guess) that she wrote my last name and first name and the price on as an proof. She got angry and said, "If you don't trust me, go somewhere else." I said, "what is wrong with taking a picture of it because you don't give me a receipt." She said, "If you take a picture of it, I am going to take a picture of you." Then she took her cell phone and was going to take a picture of me. " I said, " Wait, you violate my privacy if you do that. " She got angry, " Go somewhere else! " It just happened today around 1030 am.

Update: I spoke with Alex on today and I must retract my…read morethoughts of customer concern from this business. He apologized, more than once, for the incorrect information that was given to me and was truly appreciative for my patronage to the business. Being in retail management for almost 25 years, I know that management/ownership that genuinely care about their customers want to know when when problems/issues occur and will do their best to rectify the situation and make sure the customer is satisfied. Alex has definitely proven to be that kind of owner. Because of his genuine care for customer service, I will continue to use the business for my dry cleaning needs. Thank you Alex for being a true genuine business owner. My name is Jefferson Walker. I'm not sure why I'm not able to write a review from my phone, so I've had to use my wife's laptop. I wrote a review a month ago in regard to an issue I had with this cleaners. There was a response, supposedly from the owner, that expressed regret for my experience and even noted that what happened should not have happened the way it did. They asked that I contact them. I have made contact multiple times in person and via phone call and was told the owner was not in and they would relay my message to contact me. I was even told today that the owener would be in later and they would give him the message. As of 5:46p.m., I have yet to receive a phone call. I began to be under the impression that the owner was actually concerned about their customers and the customer experience; but it's obvious that's not the case. It looks as though the response to the reviews is just a facade to seem concerned when the reality is it's the opposite.

This is a family owned and operated business. I gave them four suits for dry cleaning. They were…read moreready on time, done right, and the pens and business cards I forgot in some jackets were neatly placed in a sealed envelope and handed to me at pickup, including a nice Mont Blanc pen.

Took my daughter's wedding dress to be steamed before the wedding. Had been altered but was clean…read morewhen picked up and tried on once, perfectly clean. Left at this location for a week, picked up on a Saturday and did not try on until Sunday. The train was dirty like it had been burnt with an iron or drug on the ground. Returned on Monday to rude and unprofessional owner and son. Was told that my daughter had worn it outside, I could not prove that it was clean when I left it. Found myself being called a lier many times. Left with a dirty dress and nasty taste in my mouth. 1500 dress was ruined for a 55 dollar steam. Do not use this location! They deserve a 0 stars.

NEW MANAGEMENT! And NEW NAME! Owner has repaired many of the…read moredryers that were not working and has brought new life into this place!

I had a good experience at this location. It is pricier than the laundromat I usually go to. If you…read morehave small loads to wash, yes. Multiple loads, no. I definitely spent mor money here. I did enjoy free coffee, Matlock, and good conversation while there. I might visit this location again if I can't get to the laundromat I usually go to.