Never once an issue and if anything is to be done, im always provided a quote and my confirmation…read morebefore any work is done. Lots of shady shops in NY trying to pull a fast one but never the issue here. I'm fairly knowledgeable about cars but just too lazy to do my own work.

Someone Is Entering In Erroneous Data! 2015 Chevy Traverse…read morefrom East Hills Chevrolet of Douglaston , of Little Neck, NY sells this car on MAY 6th, 2016 with odometer 21,170 miles. Owner takes it to Nor-Great Auto Repair for the first time A.) on DEC. 19, 2017 with 37,565 miles. And on B.) JUN 7, 2018 , C.) OCT. 17, 2018 , D.) DEC. 17, 2018 with 47,754 miles, E.) JUN. 4, 2019 with 52,655 miles, F.) DEC. 10, 2019 with 57,525 miles, G.) DEC. 21, 2020 with 66,650 miles . Now on SEPT 8, 2021 the Dealership itself services it at 80,249 miles. On OCT. 18, 2021 i become the next owner bringing the car to my New Jersey home. I get it serviced nearby in North Brunswick, NJ on JAN 24, 2022 with 86,701 miles. Now NEXT upcoming HERE is where Nor-Great Neck Repair Makes An Error! On MAY 1, 2022 they enter in that my car is getting an oil change. They don't put in the mileage. I get my Oil Change at the same previous North Brunswick, NJ Chevy dealership on MAY 23, 2022 with 90,796 miles. Through out the years Noted Above this Nor-Great Neck has been entering in NonExistent Repairs to my car!! On AUG 7th, 2024 i get my car repaired with 113,315 miles. AND HERE COMES Nor-Great Neck Garage AGAIN entering in my car data on APR 4, 2025 , but THIS TIME entering in a Fake Odometer Mileage of 55,960 !! As of MAY 12th, 2024 my odometer is 133,335 miles. PLEASE delete all those dates i reported to CarFax in which you never serviced my New Jersey vehicle.

It was my first time doing oil change at this shop and the experience was amazing! No appointment…read morewas required. I came in around 6:00 pm and my car was serviced as soon as I dropped it off. I was able to pick up my car within 30 minutes and the oil change was done. Friendly staff and great service. Definitive recommend this auto shop.

Professional & efficient service. Appreciate the 7-day business hours plus opening at 7am.read more

I went to Paul's auto repair shop early in the morning on Sunday for a flat tire and I dealt with…read moreMirad. He was extremely accommodating and he had one of his workers fix my tire right away. The customer service and efficiency was really great. I highly recommend Paul's auto repair for anything you may need with your car!

Dishonorable. Paul's agreed on an all-in package price with me for a synthetic oil change. The…read moreultimately charged 20% over the agreed price. When I pushed back and said there was a mistake, I got blamed and Paul's refused to fix the error. I suggest avoiding.

Amazing service . Very nice guys, cheap prices and fast service, I send them all my friends and…read morecustomers to there for state inspection ,Oil change,

I don't live remotely close to this auto shop but I drive from Suffolk County to have my vehicles…read moreserviced here. Jason is so honest and helpful. I have had to leave my cars there for a few days while they were being serviced and he always gives me updates. He even calls my husband to fill him in as well! The most recent time my car was serviced I was quoted $3000 (brakes, rotors, air hose, etc) on LI and Jason did the same work for MUCH less than that. He even showed me the parts that he replaced to assure me that he wasn't running game. He even found another hose that needed to be replaced that the last mechanic didn't mention to me and replaced it for free. Jason and his crew now service all my vehicles and my dad's. Between us we have a Corolla, Camry, BMW X5 & Dodge Durango and they do it all. If you don't live in Queens it's definitely worth the trip or phone call!

Thank you guys for the greatwork. My car looks amazing . It went in one way and came out brand…read morenew . Parts & Polish, definitely pimp my ride !!! I am a satisfied customer .

I brought a car from john off of face book some months ago and I was told the car was well kept, to…read morefind out the car needs close to 4k worth of work done, at the time I asked that he be fair and give me a kick back for repairs he told me to drive it in tp parts and polish and he would see what he can do. by than this car needed brakes and rotors BAD!!! I if would consider paying for the brakes and rotors and his response was NO!! right now its been months since I have driven it due to all repairs expense that continue to go up. I'm looking for results and hope that this review is notice, he has me on block lol, you can't make this shit up. But I hope him or his buddy rob who met me to test drive the car which was a bit crazy because he also said john kept the car up and never had problems. No ratting for this one ,Don't do people like that especially when they trust you enough to spend money with you. ITS NOT RIGHT

I got a NYS inspection in May 2025 from Bellerose Car Care. Hasib was the manager there at the time…read moreof my inspection and he later moved to Rice's Automotive. Hasib had ordered the wrong front tires for my car, which caused several dashboard errors. He had me come to Rice's Automotive (new shop he is now at) to resolve issues from my inspection. Hasib realized and admitted he had ordered front tires that are the wrong size for my car but he blames the mechanic (Ernie) for installing those wrong tires and he says it's Ernie's fault. He sent me to Hempstead Discount Tire (where Ernie is now at) and that Ernie will take care of the situation and fix it. I went there and Ernie said it's not his fault and it's Hasib's fault and that he (Ernie) will not be fixing the tires. Hasib said he feels bad and he will have his mechanic (Cruz) fix this situation Instead of providing the new tires I was owed and paid for, Cruz installed old, used tires from 2023. The proof was undeniable: one tire had a visible, pre-existing patch on it. This same patched tire went completely flat hours after I drove home I called Cruz immediately and he said to bring the car back and he'll take care of it. At this point, my trust was completely broken. A shop that passes off old, defective parts as a legitimate 'fix' is not a shop that operates with integrity and an excellent standard of service and I refused to waste any more time in receiving a bare minimum standard of service Their solution was minimal and dishonest I would not recommend this shop to anyone

I have used Rice's for over 20 years. They are known for their wheel alignments. Today, we had our…read moretires mounted and balanced and a four wheel alignment done. They took the car at 11 and by 1:30 they called us letting me know the car was ready for pickup. I was actually not expecting the car to be ready so soon. I actually expected it to be ready at l the end of the day. Tony is always helpful and accommodating and Greg always does a great job at making sure that your car goes straight.

STAY AWAY from them, I was there yesterday with my dad's Nissan Murano, exhaust was making noise,…read moreso I asked the gentleman to check it. After he lifted the car he said you have a leak in your Flex Pipe, we can fix it. it will take an hr. His mechanics completed the job in 20 min. Basically he cut the flex pipe and welded two new 10 inch pieces. He charge me $381.00. Later I went to another muffler shop to check if I paid fair price, they told me they replace the full exhaust pipe for around $165. They overcharged.

My 2014 Rav4 wouldn't start without it being jumped and I had my suspicions it may need a new…read morebattery but wanted to make sure it wasn't anything else. I had done business with New Prime a few previous times with inspections and minor repairs and I've always had a positive experience with them. They're honest and straight up with me. Did not try to sell me anything I didn't need and took time to explain what's happening. After an inspection all I needed was a new battery. Price for part was pretty consistent with market and 30 minutes later, I'm done.

I called them for a price quote for an oil change (I gave them specifics on mode and oil type we…read morewanted) and they quoted me over the phone . My husband went to them the same day & Mike gave him a different price because he doesn't recommend that type of oil (which he totally failed to mention, but we were already there and had no choice but to get it done there). He also told my husband he needs new tires (which were just changed a couple of months prior, he drives his car minimally ). George the manager was nice enough to try to smooth things over , but when looking for an honest mechanic , simply put this place is not it.

I have a 10 year old CRV that runs as smooth and pleasant as a new car. My 4 year old Q5 is in tip…read moretop shape and is taken care of with attention to detail. They have always explained what needs to get done and asks for my permission before doing the work. When I have a problem with my car, someone will drive in the car with me to check out the issue and confirm the problem. So no issues here, I get great pricing and great service at all times!