Dropped our car off first thing Monday for an inspection after being told to. Heard nothing all day…read moreuntil we called--then were told it would be done Tuesday. Tuesday came, still no updates, and when we called again they said they wouldn't get to it until Friday. Our car sat there for 36+ hours with zero communication. Completely unprofessional and a total waste of time. Take your car somewhere else.

Always great service and efficiency from these master mechanics at Towne Service. They are…read moreextremely professional, caring, and competent.

Here's the review with your title included:…read more I highly recommend this mechanic shop. They always take care of my company van and make sure it is safe, reliable, and back on the road as quickly as possible. As a business owner, my van is extremely important for daily work, and I appreciate having a shop I can trust. They are professional, honest, and always make sure the job is done right. Thank you for keeping me safe and keeping my business moving. -- Yanni Makris CEO, Makris Installations

Jimmy and his staff are excellent at auto repair. They are very courteous with their customers and…read moreextremely trustworthy. I highly recommend them

Great service. Knowledgeable people. Located on Long Beach Road south of Merrick Road making…read moreparking a little difficult but it works and think it's worth it.

DO NOT USE THIS SHOP!!! 2-3 years ago, I took a car there with a simple issue. I was not…read moremechanically educated then and they not only told me I needed two of the same part, they also charged me $400 in parts and labor for each. For a total of $800. The part cost $20-30(Crankshaft position sensor) and was a 5 minute job when I did it today. 1 Bolt, two clips, right on the front of the engine, easily accessible. I will never recommend this place. They also told my sister that the brake dust on her rims was from rusted brakes and that they were a safety hazard. LIE. Rotors, calipers, and pads were replaced under a year ago and there is only superficial rust on some parts. These people may try to scam you. Find a new mechanic.

I drove in for an estimate for my car and I left with options and understanding. I met kind, caring…read moreand patient people. wonderful shop.

5+ stars all around!! I am not one to ever leave reviews for places. I think I've left one or two…read morein my entire life, but Friendly's deserves recognition. This a place where everyone is actually friendly. They do not try to charge you for unnecessary things, which is another A+ in my book! As a female, this has been my greatest concern in an auto shop. They do their best to keep your bill to a minimum. I have even suggested things I thought I might need done and was told that I did not need them. Shout out to Austin and Rob for always taking great care of me. I actually moved out of the area a few years ago, and I still come back. I would recommend them to anyone needing their car done for almost anything!

The guy was recommended to me by a neighbors cause I had an ABS issue with my car. I called them up…read moreto see if they have a recommendation for a tow truck no answer. I live down the street so I walked up. The guy at the front desk moved beyond slow and couldn't even recommend anyone locally for a tow truck. He didn't even know what a tow truck was and he seemed lost. I know, Night Shift guys pumping gas may not know who to recommend. I got a tow after hitting google and had the car dropped off. Spoke to the owner the following day at 7. Explain the situation with my car with the ABS lights. He told me he'll look at it at some point during the day. That I just gotta give him time cause he's jammed up and to call in the afternoon to see if they had a chance to check it out. I called at 1 o'clock and a lady answer the phone told me they were just about to put the car into the bay to work on and call back in about an hour. I call back in an hour. The owner picks up and start screaming at me like a lunatic. I've never been spoken to such a way in all my years working customer service and dealing with the public; he was screaming at me so much my boss could hear him over the phone and we were looking at each other horrified. Like I told him I understand you jammed up I was just told by the young lady you were bringing into the bay in an hour ago and call and see if you figure out what the issue was. I can't get off the phone. He would not let me get off the phone screaming at me for over a five minutes and how they still did it look at the issue on the car yet. I called him back later in the day as I'm about to leave work at 4 and I told him I just need to know if you have an idea what the issue is and if I have to make arrangements for the following day for a ride; and again screaming at me like a wild lunatic to only call me a half an hour later and they fixed the car quoted me 300 when I got there it went up to 500 and change. And again he kept yelling at me that I wasn't giving them time and how dare I call. I refuse to do business with them again and I do not recommend them to anyone there is no reason to speak to a human being that way to carry on like a psychopath and as it is, I gotta take the car now to another mechanic this morning cause the brakes aren't working after what they did. Very poor customer service attitude, and I am incredibly angry and disappointed in the way I was treated and spoken to and that the amount of money I spent I gotta still take my car to another Mechanic. If I could get this place a negative star I absolutely would. I would never do business with him again. I won't even get gas with them again. I've never dealt with such horrible customer service.

The team at T & S has been the most capable and honest I've worked with. They have gone above and…read morebeyond to make sure I was informed every step of the way with repairs and costs, which have always been fair. I just had all my suspension struts changed, not a small job. Could have been a 7 hour job. Steve got me right in and the job was done in less time with a fair price. Everyone is like a old friend. Love this service center and will always be back.

Living up to their name, "professional auto center"! My…read morefamily gets all our vehicles serviced by this auto center, we followed Zee and family, from Five Towns to Rockville Center, and have been completely satisfied with their work for over 7+ years. It's a family business, that values their customers, stands by their repairs, and works diligently to make sure my car is safe on the road. Great people, exceptional service and excellent customer care. Never left this mechanic shop feeling that I've been robbed, as a female consumer, at times it seems as though some mechanics elevate the prices, add on unnecessary repairs- just chasing the money, this mechanic keeps you in the loop as to what's going on with your car, very honest and trustworthy. I've said too much, hope y'all don't go and take my mechanic away! But seriously I lovelovelove this place and you will too!

Communication Is very unProfessional He will brake your car…read moreand tell you its working

Mike and Neil are the best. Very courteous and honest. They always take care of my…read more I will recommend their services to all who are in need of mechanics

Great experience. Needed a new battery. We called on our way and they had the battery and were…read moreready to go when we got there. Great service, fast and efficient. Highly recommend. .

I used Community Auto for my cars for many years, but they destroyed my Acura MDX. I brought it in…read morefor an inspection, it passed, but Jorge who I trusted thought I ought to have it get engine mounts. $400 plus . I said ok. I dropped my wife off to get 'her' car after the work was done and within seconds of driving it away from the station the car started bucking like crazy. She went back and the mechanic refused to test drive it. The owner was called in and said it wasn't their fault! He got nasty, saying I needed a shrink!? The car was no longer drivable. Suddenly I needed a new or rebuilt transmission. I had to get rid of it. I've never left a bad review for any business, but after denying culpability and losing thousands of dollars for a temporary rental and needing to go get another car, well, there it is. I plan on taking them to small claims court. DON'T TRUST THESE GUYS.

I was having an issue with the Air Conditioning in my Subaru and brought my car here to be…read morediagnosed. The staff was responsive, respectful and very knowledgeable when it came to identifying and properly repairing the issue. I would highly recommend this shop.