Was looking for a three row suv and found a descent looking one here a chevy traverse 2011,…read morefinanced personal loan for the vehichle 2 days after taking off the lot after I was told it was serviced fully I got a low oil pressure notification he had it sitting bone dry , and right after a day the timing belt went on it i went to see them and he paid we paid half and half for a extended warranty which i shoudnt have had to pay , the warranty liked it up i ended up payin 590 dollars as my part of the coverage for the timing belt replacement after all of that i thought the car would have been good but bout 9 months after that it gave me a p420 code and the internal catalitic was completly not functioning i took it to Cheech and Ofcorse the cheap warranty didnt cover it and my night mare continued for 2 yrs I spent over 2700 dollars in repairs till I finaly was able to trade it in for a new Lexus as i was upside down on my loan for the piece of junk he sold me and my family I would never ever purchase even a bycycle from this man , complete lemon seller

I've been looking for a van for a few months. Couldn't find the right van for the right price at a…read moreplace where I felt I could trust a 'used car salesman'. Well I saw a van I liked here, at the right price and immediately felt comfortable with Tim. He does business the old fashioned way, with integrity and giving good value. I expressed my interest in purchasing the van but was going away for the weekend. He held the van for me until I returned, based on just a verbal agreement. Unheard of now a days. Tim and his wife are easy to work with and we had a seamless experience. I highly recommend them.

Horrible car buying experience! Lousy incompetent mechanics and car dealers. Do yourself a favor…read moreand run from Ron's Auto.

At purchase of a vehicle we were informed by Bob (the salesman from Ron's Auto) that we had 3…read moremonths to purchase an extended warranty because the vehicle came with a 3 month warranty. I did some research and found that their warranty company coverage and prices were the best so about 2 months into the original warranty; I phoned to have the extra extended coverage activated. I was told that Bob was mistaken, by the owner, that the warranty had to be purchased at the time of the vehicle purchase (which we would have clearly done, if we had known). This was NOT at all what Bob told us. Ron the owner stated he was friends with the warranty salesman and that he would have him call me to see if there was anything that could be done to "help us out". I never received a call. I phoned Ron again and told him again, I was still waiting for that call. The call never came. My husband and I phoned this dealership 5 times waiting for a call back from their warranty person. Finally 7/11/16, my husband received a call from Bob who gave us the phone number to the person they purchase their warranties off of; whom we'd been waiting for over a month to speak with. His name was Rob. Rob told us, he rec'd only one phone call from Ron's Auto and that was on 7/11/16, the day we called him. So after a month and a half of Ron's Auto promising to call this warranty person and seeing if they could "help us out", we found out that they never even called him. Of course we had a mechanical breakdown the last week of the warranty and by the time my husband had the chance to really review the problem , he foundd that the entire transfer case was split in half; we've called Rob the warranty guy because Bob at Ron's auto said he was sorry there was nothing he could do. So if the warranty doesn't cover this mechanical breakdown. We'll pay for the repairs and see Ron's Auto in court as they have not acted in good faith. Clearly, they were just out for the sale and can't make good on promises that they make, nor can they make good on the mistakes they made. Buyer beware!

I would advise everyone to steer clear from Rottet Motors. I bought a used vehicle here and it…read moreneeded work, which they agreed to do, after 1 1/2 months of being in a rental, my vehicle is still not functioning correctly. I brought this to their attention and all the owner Mike does is dodge me. Very dishonest dealership.

Absolutely the worst dealer I have ever dealt with!! I purchased a used Toyota Tacoma for my 16yr…read moreold daughter from Rottet Motors Brett was the sales person for Rottet Motors. When buying the truck Brett told us we needed to wait for it because they were putting a new frame on it due to the Toyota recall. We waited about 8 weeks to receive the truck. When we picked up the truck from Rottet Motors I asked Brett what else was replaced, he assured me that whatever was needed when the frame was replaced was done, I believed him, first mistake. I don't know much about vehicles but when a supposed Reputable New Car Dealer tells you the work has been completed I tend to believe them. Fast forward to last year when I was getting the truck inspected; The shop told me that the frame had holes from rust and I asked them "How is that possible? it's a new frame." Yeah right. Rottet Motors never put a new frame on the truck, they just had it patched and welded. I contacted Rottet Motors and Brett told me he never said they put a new frame on it but had it welded. 2nd mistake, I should have sued them at that time but I gave them the chance to repair the frame again. I took it down and again they welded the fame. I wasn't happy but as long as my young daughter would be safe and I would get the expected life from the truck i figured things would be ok. Not so much. This year when I was trying to get the truck inspected, I was informed that the frame was in disrepair. I again contacted Rottet Motors and spoke this time with John Rottet he said he would get back to me which he never did. I contacted John Rottet multiple time and always the same thing. He said they never said it was a new frame but a repaired frame. I may not know a lot about cars or trucks but I would never knowingly pay almost 10k for a welded framed vehicle. So please beware for your own sake don't trust a single word these people tell you.

I purchased a fair condition high mileage American SUV from this dealership over two years ago on a…read morebuy-here-pay-here loan process. The loan was ten months long at $300 a month payments, split biweekly as were my pay periods. I had the lovely gift of family and my own dually noted financial efforts to help obtain the vehicle, maintain it, and make it to the finish line paying it off. After myself making exactly ten months of payments my loan was paid off as agreed. A title was mailed to me VERY promptly thereafter. I had one encounter during my loan where I was unable to pay. Not only did the dealership lend a deferral for 14 days and when I doubled up on my payment the next pay to square up they made sure I would not be strapped first before taking the money. YES, during my loan my vehicle broke down several times and it did take a couple tries before we could pinpoint some electrical issues with the vehicle (which have since been resolved) and it was annoying... but the vehicle is still running 248,000 miles later... I bought it with 200K hence the high-mileage intro earlier. Customer 1 Auto also offers a mechanic bay with newly staffed mechanics that know their stuff... This is the first vehicle I could say I actually had last long enough to have renewed the registration on, as an owner, twice. There are a lot of swindler car dealers looking to make a good deal fast to get their commission up, and then there's Customer 1 Auto. This is a local family ran business that's been there for many years with the same management. They have good intent to have good vehicles and good people working to make money selling cars and help people get into them. Best thing is to get your carfax so you know what you are getting, do your research and don't overspend. If they take the car back because you can't pay that's not their fault. MANY times people will say "this dirtb@g car dealership is a rip off" AND/OR "that car sucked anyway" but then they forgot to say how great the car was while they were driving it and not paying though.... Do your research online, pick your car, call for info, and see what they got to offer you.

Brought 2024 Bronco Raptor in for a trans issue. Greg Urban, Service Manager, was great. Took me…read moreunder the truck while on the lift to explain the process being conducted to attempt to eliminate the issue. Techs were personable and seemed like they knew what the hell they were talking about - refreshing departure from most dealer service departments I've been exposed to. Request was to drive truck for a while afterwards and if issue persists, they will take another direction on a fix. I feel like they have my back. Would recommend.

Well if I had the option to leave 0 stars, that would be my review. I drive a 2024 subaru…read morecrosstrek with 23,158 miles on it. This month my car turned one year old. I don't live in this area but am up here for an event and I needed my car inspected. So I called this dealership, the receptionist was nice and they were able to accommodate my needs. My appointment was at 3pm and we showed around 2:30. They took my car to inspect it right away. It's now 3:30 and I go out to find out what the hold up is and the man behind the counter says I'm sorry your car failed inspection. What???! It's a year old, what's wrong? Oh you need new windshield wipers. I thought oh that sounds like some bs considering I just drove 2hrs in the rain to come up here yesterday and my wipers worked fine. He then begins to quote $88 for new ones. I said they probably just need cleaned maybe debris is the issues. He said oh no they are torn. $88 for new windshield wipers are you out of your f**king mind!!! I said give me the keys I'll run over to the auto parts store and get them replaced for under $30. He said oh well do you just want me to put the stickers on it for you then? Yep! Another 15mins goes by. What is taking so long? Oh he has to put the info into the computer. This place is a total scam! I get the car back and there are old rain drops on my windshield from the drive up which tells me he never bothered to even check them. I get out and inspect the wipers and there is no cuts and the windshield is perfectly clean. The lobby has old furniture that is stained and filthy. The roof has leaked and there are water stained ceiling tiles in combo with missing tiles. Then the true WTF is the dirty bathroom where the toilet actually rocks. Does any of this sound like a place where you want to do business? Yeah me neither.

I leased my Kia Soul from Lehighton Kia in 2019. I didn't have any particular issues with them…read morethen, other than the process taking forever--though I've come to expect that at dealerships. In 2024, I bought out my vehicle. I went over the mileage slightly and planned to buy it instead of buying it. I called Kia informing them of my plans and asking them to write up the paperwork. When I got there, they took my car's keys from me and wanted to charge me a $2k 'dealer fee' but could not tell me what the dealer fee cost. Incidentally, it was the same amount that it would cost to pay my overage in mileage. I called the Kia headquarters and they told me this was illegal. They gave me a lower offer on the phone--while I was STILL waiting at the dealership--and found me a lender before my lease ran out. This year, I still have taken my Kia to the service department for its free inspections since I hadn't had any issues there. I never get more than an oil change or inspection and take my car to my personal mechanic for other issues. I've noticed in early 2025 that the service department started trying to rack on other services, but denied them. In late Feb I got a card in the mail that oil changes were on sale, so I took my car in. When it was ready, they called me and told me that it needed some fluids filled up--brake fluid, trans fluid, and coolant. I said sure, knowing fluids won't cost more than $20-$40. My mom picked up the car while I was at work. For an oil change, a free inspection, and fluid fill--LEHIGHTON KIA CHARGED ME $900. Unbeknownst to me, they flushed all 3 systems (or said they did) and then forced my mother to pay for it, taking advantage of the situation. To top it all off, they cracked my windshield where they put on the inspection sticker, AND my car now has an oil leak that my mechanic has had to look at. I have brought it back to their service department to fix. I have talked to their service manager. I have talked to Kia headquarters. No one has any explanations or answers. I was price gouged, taken advantage of, and my car was left in a worse state than when I took it in. Do not take your car to Lehighton Kia. If you're in the area, I highly recommend Fritz auto repair down the road.

Purchased a new Kia from Lehighton Kia and had a great experience. Sam Abalos was very helpful and…read moremade sure we had all the information we needed in choosing a new car. Sam went out of his way to be sure it was the best experience. We felt like we were well taken care of, and that we mattered to Sam as well as the whole team there. We have dealt with this dealership in the past and continue to recommend them to everyone.