Korean Yummy Tour…read more This was my second tour with Air and Sea Travel, and the experience with their tour guides just gets better and better! William our tour guide did a wonderful job making sure everyone felt comfortable, included and engaged throughout our Korea trip. He always made sure no one was left behind and his thoughtfulness and attention to everyone's needs made the trip even more enjoyable and memorable. William took a lot of pictures for us as a group which was very sweet and thoughtful. Lara, our local guide in Korea, was very knowledgeable. She sure knows her country. Lara thoughtfully adjusted parts of the tour so we would have more time and be more comfortable. This was a wow factor that she was able to adjust the itinerary for the benefit of us. Hands down a great trip. Thank you Amy

Signed up for the Yummy Yummy Korean tour and had a great time visiting not only Seoul, but also…read moreJeonju, Busan and Jeju. Tour was well organized and our guides Lara and William provided so much information on sites, customs and history of each location. Will definitely travel more with Air and Sea Travel! Kamsahamnida!

We had an amazing 100 hour tour to Waterfalls and Black Sand Beach and a Coffee Farm. The time went…read moreby really quick because the tour was so exciting.

I am completely dissatisfied with Aloha Travel! I thought I was taking advantage of a great deal to…read moreattend an online webinar. Once I joined via the link, I was NEVER retrieved from the waiting room and sat there an hour watching a travel destination top pick video from some guy. Once the hour was over I was wondering when the webinar was going to start and was informed it had ended and I was left in the "break room" stuck. I wasn't given the cruise voucher or the additional $100 voucher as promised and they wanted me to join ANOTHER webinar and spend ANOTHER hour for another presentation! NOT A GOOD LOOK for them Not To honor their mistake and I would NOT recommend anyone taking advantage of this SCAM!

We've traveled with Non-Stop Travel to both Europe and Japan. Both trips were great. Well planned…read moreand executed. Their Tour Managers do an excellent job of keeping everything and everyone safe and on track. They do a great job of booking everything for your trip. From Airfare to Hotel and Land Travel accommodations to the wonderful meals that are also included. Special shouts out to Nelani our Travel Consultant and our Tour Leaders Naomi and Steve Lee and Marie Kanealii-Ortiz. They are all amazing people . Thank you for everything you all do. Very much appreciated

When I first contacted them, they were pretty efficient. However, once I paid for the trip it's…read morebeen disappointing. Service has been very bad. I have to call to get information. We are 3 weeks from departure and we still don't have written confirmation of our flight # etc. I called last week and so far only reveived it by phone. Friends warned us about going through them, but we thought they were the only ones doing this tour. We should have listened to our friends. Don't make the same mistake.

We traveled to Hokkaido in October with Tohoku. Restaurant selections were excellent. Siteseeing…read morewas good and explanations met our expectations. Guides and support staff were OUTSTANDING.

4 stars- I follow their Facebook/social media pages. Love looking at all the beautiful places and…read morefoods that they post. I've talked to other friends who's been on tour with Tohoku. They had nothing but good things to say, prices are reasonable for all that you do and get. They have been around for many years. Family ran! Got to support small businesses... I am looking forward to traveling with them soon.

Obtained pocket WiFi. Second time using HIS for our Japan trip. Attentive. They explained…read moreeverything in detail and seemed genuinely interested in hearing about our trip upon returning. Thanks!

Great local, convenient option for portable wifi if you don't want to rent wifi at Haneda or…read moreNarita. It's definitely more pricy to rent here at their Ala Moana location (~$50 for 5 days) than what the Japan-based airport firms offer (using the current favorable Yen rate of Y145.7271 per $1 US) but you have the added benefit of picking up and returning the device here on Oahu. You do have to fight the H-1/Nimitz traffic which is absent in Japan, so that element also should be considered. Definitely worth doing a cost/benefit comparison and then decide for yourself. Staff here is very helpful although I wish the hours were more expansive. Solid 3, all things considered, but the fast transaction processing and kind employees earn them a fourth star. Mahalo.

Been on 2 Tours to Japan with Panda , Both Tour was awesome first to Tokyo/ Osaka and surrounding…read moreare And the Other to Hokkaido

First time here, my friends and I decided to take a trip to Japan with Panda Travel. It's a family…read morerun business. Everyone in the office is related. Met Patrick as our Travel person, also Daisy the manager helped too with our trip. Everyone in the office tried to help ... Elena the sister to Daisy helped too. So accommodating! Aloha, Derek

We went with N & K on their Okinawa Sakura Tour in January 2026 and it was wonderful. The sights…read moreand activities were well curated and at a pace well suited for our mostly retiree group. Tomomi S, was our super tour guide and definitely made the tour enjoyable and entertaining. She skillfully shepherded us tourist sheep through our destinations on Okinawa island and it's neighboring islands. Tour participants vary, but our particular group was great. Everyone was sociable, courteous, followed instructions and showed up at designated meeting points on time - a fun group. We will definitely consider N & K Travel for a future tour.

So sweet super responsive gave me information that was so great! I didn't purchase with them but…read morewas there to ask about the Japan rail pass. The ladies were about to close but allowed me to go in the last few minutes. We had a very last minute trip to Japan and wanted to purchase rail tickets after consulting with the travel agent who did not pressure us to purchase anything but gave us real examples and weigh the pros and cons. We ended up not purchasing the rail tickets based on their recommendation with the timelines and where we were going. Loved their honesty and advise and appreciate it very much.

I wanted to go on a special trip with my niece for her 18th birthday and high school graduation. I…read moretried someone that was suggested for booking travel, but she limited my travel dates and scheduled me with things that was not flexible, for what I wanted to do. I was not looking for a pre set tour with people I was stuck with for the whole trip, Getting discouraged, My husband suggested I use someone local. And thanks again to Yelp, I found Stephanie. She listen to everything that I wanted to do. I wanted to do a few tours, but I didn't want to feel like cattle. I didn't want to be stuck with a whole bunch of people. And I wanted some relaxed days and some days to ourselves to explore on our own . She came back with a whole plan. She said at two options and said I can mention match an ad on. I sent her videos of things that I wanted to do . she was very flexible and the research and added those things to my She booked my flights, she scheduled cars for all our pick ups and drop offs, from hotels, to train stations and airports. She arranged our activities, pre-book them, so no, waiting in line, and or dealing with money exchanged . She thought of everything and has us repaired. I was so comfortable knowing that I was looked after during my trip. she said that, she would be on call from the beginning to the end of my trip, and she was. Everything was just a email or a app away and every thing was printable and arranged per day. I might've had to call her once or twice, to fix or change something, but other than that, everything ran smoothly. I thoroughly enjoyed my trip, and I definitely will be asking her to plan my next one.... We went to a Barcelona, which I'm totally in love with. We went to a Sevilla, and we went to Paris for a day.

Awesome customer service and extremely knowledgeable travel agent. Stephanie organized/planned our…read moreentire unforgettable trip to Morocco . Everything went as planned from the day we boarded our flight till the day we got back home. I will use this service again for my future travels and recommend to anyone who wants to taste the world.

Not just tour packages…read more.. Those days when we used to rely on travel agents to arrange our flights and/or hotels for our trips now has pivoted quite a bit with the growth of internet and having the airlines taking a great command of it all it does make things quite easy yet sometimes we do need help with several items especially when it's in a foreign country. JTB or more known as Japan Travel Bureau is a small office in Ala Moana Center Street Level all the way at the very end near Nordstrom side you'll notice the more prominent Olioli section which is the greeting desk for visitors just go right beside that is where you need to be. I've asked about wifi by calling and was told that reservation was done online and that I'm able to pick it up in store on date that you'd reserve but had a difficult time finding it all online only pick up in Japan which was discouraging for me as I'm going to multiple cities decided on just purchasing the Rail Pass. Rail Pass are very easy and are able to purchase up to 90 before you need to redeem for use I would suggest checking weekly as rates will reflect on yen rates so being patient and lucky would be in your favor as well. Ordering it online was a bit different from the other location that I usually go to but is a convenience if it's a method you'd refer. Once paid you get a email notice and ready for pick up anytime I found out that they do have wifi rental as well that you're able to pick up at the Honolulu Office but the staff here is very nice and fluent in both English and Japanese which was very helpful for both me and mom making it a cool place to get what you need. Thank you!

Thinking about traveling to Japan. I stopped by JTB to look at some of the offered tours. Today…read more(11/9/23) the yen is at 151.2730! The sign said it opened at 9 a.m. I couldn't see anyone inside and it was past 9 a.m. I knocked on the door. To my surprise a lady came out from behind a closed area and opened the door. She was polite and informative. She wanted to know when I would like to travel and stated when it's the busiest times and slower times. After our talk she gave me pointers on which areas to visit and asked for my email so she could send me JTB information and special tours. The place was neat, well lit and provided a variety of handout flyers for all different tours, cruises and multiple locations to visit. JTB is located on the street level, Ala Moana Center, past Nijiya Market and before Spectrum store. There is a down elevator on the mall level to take you down to the street level near JTB.

My wife has traveled with them 3 previous times while this experience was my first. It's her…read morefavorite agency. Now I understand why. This tour went to Okinawa and Kyushu. Carol was the local escort while Hiro was the Japan based guide. In Okinawa, we also had a bus girl, Sayaka. Except for our first hotel in Naha, the hotels were topshelf. JAL City Naha had small rooms. The reasoning for staying there was that it was adequate but with a good location. The buffet breakfast was very good. It included one very fancy dinner. The itinerary was very good for the first timer to both islands. I only wish we had more time on Kyushu. We didn't visit Satsuma and Sakurajima, maybe next time. Although it was a little more expensive than the other agencies, I think it was worth it. I would not hesitate to book with Kobayashi Travel in the future

Masumi is so amazing! She booked our trip to Japan and shared travel insurance info. She is…read moreefficient and skilled to take care of her customers. We are so happy. Thank you, Masumi!