I was told that since the Alaskan/Hawaiian Merger that a certain company (VH) was no longer…read moreoffering "all inclusive" packages to Downtown Las Vegas, so I threw a dart in the dark and landed on Regal Travel Piikoi. I am so glad I did. Nicole Cabellero picked up the phone and our journey began! She listened to me and was able to put together a 4 person/2 room/4 night/5 day package including meals for a comparable price to what (VH) had posted, but within a 3 or 4 week time period! (The only part she could not facilitate was the ground transportation) It was flawless execution since we would arrive late afternoon, so no waiting to check in and a late afternoon return departure allowing us to utilize most of the 5th day. The fee was $50 a person, and I feel it was so worth it! I had a lot of questions and Nicole guided me through the process and made me feel at ease the entire time! After we returned I called to thank her and give her some valuable feedback if you might be thinking of going to DT Las Vegas. Mahalo for the Professionalism and Grace that Nicole embodied to take a newbie like me and guide me through an intense travel experience. My wife and I will surely call Nicole whenever we desire to travel again! Mahalo Ms. Nicole, David A. and Yong Y. Beasley Waikiki

I have used Jody M. to book my flights to a remote location on several occasions. Jody has provided…read moreexceptional service. I highly recommend Jody and Regal Travel. In this day of online booking sometimes you need a professional to get you where you need to be. Thank you, Dana C.

Our first cherry blossom tour to Japan with Panda Travel was an incredible experience from start to…read morefinish. Daisy took amazing care of us the entire time from boarding to having the best views during breakfast, as well as showing us to great shopping spots. The tour itself was fantastic We got to explore both the city and the countryside in full bloom along with many other stunning places in Japan. Truly unforgettable. Big thanks to Daisy and our tour guide for making this trip so special. Looking forward to booking another trip with Panda in the near future. Absolutely awesome! 10+

Highly recommend this travel agency! Exceptional service to customers! Awesome itinerary!!…read moreOutstanding Japanese/English speaking tour guides. Only the BEST scenic areas, engaging Japanese activities and exceptional experiences throughout Japan! Delicious breakfast buffets, amazing top-notch hotels in perfect location (always near to a train station or shopping mall). Hawaii tour guides are exceptionally accommodating, knowledgeable and friendly! Each tour is NEVER a disappointment!!! Highly recommend this tour agency!

Ellen was informed and knowledgeable, patient and understanding when we switched plans, helpful to…read morethe max. We applaud, appreciate and highly recomend her!

Contacted this place cause of the good reviews, noticing later on that the reviews are out dated…read morewith no recent reviews. I needed travel arrangements for my wife and I to various locations in Southeast Asia. There was no answer when I phoned so I left a message. A day later Wendy called me back. It seemed like she didn't want to bother helping us as if it were too much trouble. She didn't sound happy or friendly, which surprised me considering her previous reviews. We ended up finding travel arrangements ourselves.

#1 best spot to get a travel visa! She answered the phone very promptly, offered the best rate of…read moreall the places I called, and I was worried I was cutting it a bit close to drop in but she said not to worry and that she was willing to stay late for me :') That being said I got in at 4:10 and the entire process only took 20 min so I left right at closing. She takes cash, check, or Venmo, I used Venmo and it was very convenient. Overall a very positive experience with a very kind and helpful person!

Sharon is fantastic. Efficient, friendly and helped us get a good price…read more Highly recommended!

We finalized our Alaska cruise today and was so fortunate to have Syncier R. as our Travel…read moreConsultant. She was very friendly, patient and addressed ALL my questions/concerns on a timely manner. We want to plan our Hokkaido trip in couple yrs and will definitely call Syncier again!!

We had a very disappointing and frustrating experience with Non-Stop Travel (NS). From the start,…read morewe told NS we wanted to travel with friends, and we also wanted to upgrade our flights. We booked our Oceania Transoceanic cruise about 18 months in advance - plenty of time to coordinate - but none of our request were handled properly. NS blamed Oceania for the travel arrangements, yet Oceania only comunicates through the travel agent leaving us stuck with NS and no real help. To make matters worse, we (friends and us) were assigned different travel advisors at NS who did not communicate with each other. Our friends and us ended up with cabins on opposite ends of the ship. We both paid for Business Class upgrades; we were booked on different airlines with different itineraries. Wrong information given to us. Communication was poor - excuses, delays and no accountability or taking responsibility. Based on our experience, we would not recommend Non-Stop Travel. If you want clear communication and a company that actually listens, look elsewhere. If you are considering an Oceania cruise, book directly with Oceania.

Great local, convenient option for portable wifi if you don't want to rent wifi at Haneda or…read moreNarita. It's definitely more pricy to rent here at their Ala Moana location (~$50 for 5 days) than what the Japan-based airport firms offer (using the current favorable Yen rate of Y145.7271 per $1 US) but you have the added benefit of picking up and returning the device here on Oahu. You do have to fight the H-1/Nimitz traffic which is absent in Japan, so that element also should be considered. Definitely worth doing a cost/benefit comparison and then decide for yourself. Staff here is very helpful although I wish the hours were more expansive. Solid 3, all things considered, but the fast transaction processing and kind employees earn them a fourth star. Mahalo.

When you need that something to make your vacay say hey!…read more Traveling to Japan makes it so much fun and less stressful with the help from HIS as not only they have fun travel packages, flight and all the usual bookings to complete your travel plans but so much more than you realize. Relocated from Don Quijote to Ala Moana Center right outside Makai Market beside the escalator which I do love as it's a bit more spacious and does offer some Japanese snacks and various merchandise, the staff here is friendly though some does give a feeling of bleh... As soon as I book my flight what you need to do immediately is reserve a WiFi device as it gets sold out very fast as is very much needed whenever you're doing a search for train routes and is amazing with unlimited data and are able to connect multiple devices. Plans go by 7, 14, 21 and 30 days for the basic though I always go with the Premium which comes insurance and external batter for just $5-$10 extra. As we come out of Covid the airport transfer I used to purchase in advance here is no longer available not by HIS but offered by the vendor in Japan so I'll decided that upon arrival but one thing that will certainly change is the JR Rail Pass which will drastically increase +70% and with the incredible yen rate I've decided to purchase the rail pass before the huge increase. You do need to bring your passport to purchase JR Rail pass and the increase will take place Oct 1st 2023 so get it in September and you're able to hold on to it for 90 before you need to redeem it in Japan. Follow them on Instagram @hishawaii as they to have a link to their site with all information and JR Rail prices as well and even some activities in Japan or any advice you may need regarding Japan. Thank you!

Although I have traveled to Japan for business over the years, this was my first leisure trip…read morewithout someone else taking care of all the details. On top of this, it was a family vacation and the first time to Japan for some. With a 3-generation group, we wanted to make sure to make it fun for everyone with a mix of interests. Using Omakase Travels was such a time-saver and made the entire trip enjoyable and less stressful with a detailed daily itinerary created for us by owner Ayaka. We were pleasantly surprised at the details she provided which helped us navigate through the train stations and places with links to maps and schedules. We chose our own 4 hotels and she worked the itinerary around the areas we would be in. We were provided with restaurant recommendations as well which were very helpful. With two Vegans in our group, it was a must as Japan which is easy for Vegetarians but not so with Vegans. We had a list of must do activities which required advance reservations and ticketing and also added some activities recommended by Ayaka. In 10 days, we were able to visit museums, parks and shopping while scheduling in a visit to Ghibli Museum (hard to get tickets without advance planning!), Harry Potter, TeamLab Borderless and more. We also really enjoyed our mochi and taiko drumming lessons. I would highly recommend using Omakase to help you get the most of a trip to vibrant Japan!

We can't thank Omakase travels enough. We planned a last-minute trip to Japan and then suddenly…read morewere beset by big work deadlines and family emergencies. In a pinch, we turned to Omakase Travels to help us plan, make reservations, and book tickets for our trip. We can safely say that our trip would not have happened without Ayaka's personal help. She chatted with us virtually a couple of times to discuss our budget and interests. We had a fun and responsive back and forth about itinerary before locking it down. We had a lot of concerns because we have younger children and we were worried how they would fair with jet lag and the summer heat. Because of Ayaka's thorough itinerary we managed to avoid those points in a trip where you are stuck without a ticket or a ride and far from any food or hotel. We had zero child meltdowns and our children loved all the activities she suggested. It was an epic trip with 6 hotels in 13 days, traveling all over the country. We visited cultural sites, onsens, animal cafes and Universal Studios Japan. We packed two months of life experience into two weeks. We would highly recommend Omakase Travels to anyone traveling to Japan for the first time and look forward to booking our next trip with them. We usually forgo travel agents to save money but the expense was really worth it. At so many points in our trip we said to ourselves, "I'm so glad we had Ayaka." Thanks again!

Every September we use Vacations Hawaii, Awesome service,…read morefast, convenient, everything is taken care for you and your family! Will always travel Vacations Hawaii..

What a deal, depending when you book, you can get airfare, hotel and meals for a great deal. I was…read morevery lucky and got my five night package during a price drop for only $699. There is no copay at mainstreet buffet for the time being so I literally ate at the buffet for free everyday. The checkin at the airport, luggage handling, bus ride in vegas, ease of rooms, free meals and bus back to the airport was top notch. Thank you vacations hawaii for a worry free and great deal!

Not just tour packages…read more.. Those days when we used to rely on travel agents to arrange our flights and/or hotels for our trips now has pivoted quite a bit with the growth of internet and having the airlines taking a great command of it all it does make things quite easy yet sometimes we do need help with several items especially when it's in a foreign country. JTB or more known as Japan Travel Bureau is a small office in Ala Moana Center Street Level all the way at the very end near Nordstrom side you'll notice the more prominent Olioli section which is the greeting desk for visitors just go right beside that is where you need to be. I've asked about wifi by calling and was told that reservation was done online and that I'm able to pick it up in store on date that you'd reserve but had a difficult time finding it all online only pick up in Japan which was discouraging for me as I'm going to multiple cities decided on just purchasing the Rail Pass. Rail Pass are very easy and are able to purchase up to 90 before you need to redeem for use I would suggest checking weekly as rates will reflect on yen rates so being patient and lucky would be in your favor as well. Ordering it online was a bit different from the other location that I usually go to but is a convenience if it's a method you'd refer. Once paid you get a email notice and ready for pick up anytime I found out that they do have wifi rental as well that you're able to pick up at the Honolulu Office but the staff here is very nice and fluent in both English and Japanese which was very helpful for both me and mom making it a cool place to get what you need. Thank you!

Thinking about traveling to Japan. I stopped by JTB to look at some of the offered tours. Today…read more(11/9/23) the yen is at 151.2730! The sign said it opened at 9 a.m. I couldn't see anyone inside and it was past 9 a.m. I knocked on the door. To my surprise a lady came out from behind a closed area and opened the door. She was polite and informative. She wanted to know when I would like to travel and stated when it's the busiest times and slower times. After our talk she gave me pointers on which areas to visit and asked for my email so she could send me JTB information and special tours. The place was neat, well lit and provided a variety of handout flyers for all different tours, cruises and multiple locations to visit. JTB is located on the street level, Ala Moana Center, past Nijiya Market and before Spectrum store. There is a down elevator on the mall level to take you down to the street level near JTB.

I've traveled all over Asia during the past 20 years and so far had the best experience with Air &…read moreSea Travel. Compared to other travel agencies I've tried... Air & Sea Travel seemed to always give me the best "bang for the buck". They manage to find the best hotels and restaurants one can find at a fair price. So far the Air & Sea Tour Leaders who accompany the group on the tour have been courteous, organized, and careful. They look out after everyone in the group and always give helpful "heads up" suggestions about the place we are visiting next... and sometimes suggest what items are good to buy and bring home. I've done some Air & Sea tour packages going to Japan and China. I just recently came back from the Silk Road Xinjiang Tour and had a blast. For this tour, we had IMO the best local guide, her name is Risa. She spoke passionately about Uyghur culture and was one of the few local guides that I did not notice anyone falling asleep to on the bus (at least from where I was sitting in the back of the bus). In contrast with other different tours... the local guide will speak in a monotone voice and give text-book like lectures on the bus. People will then start to tune out and fall asleep. The company tour leader would then have to interrupt and tell a joke to wake everyone up. Pleasantly... this was not the case with Risa and this Air & Sea Xinjiang tour. The group also found Risa fun to hang out with on this tour. The Air & Sea Tour leader for this particular Silk Road Xinjiang tour, Derrick K., was outstanding and organized. He kept everything together like super glue and made things go as smoothly as possible. Having great local guides and tour leaders are what help make any tour successful. Actually... all of the other Air & Sea Tour leaders on my previous trips (Ryan, Mike, Derick S.) were outstanding as well. What I like about Air & Sea overall is that their tour itineraries are carefully thought out. They don't try to cram too much stuff into one day like other companies do as that can be tiring. Air & Sea tours give one the experience to try foods that are not usually found in Honolulu. I've been on their Tibet, Kyushu, Hokkaido, Harbin, Niigata, and lately Xinjiang tours. All were great. These Air & Sea tours have been a culturally educational and fun experience for me.

First time tour with Air & Sea, refer by friends and also YELP. I've been on other tours...NST…read more This is the best , been to Japan 3-times. Went on a shopping and eating tour in Tokyo 8-days, was awesome. The tour guide Derrick was really good, making sure everyone is having a good time, he really tried to accommodate your wishes to visit other areas if possible. Mr. Obasan our Japanese tour guide was also good too, letting us know what to expect at every destination. This will be my new travel agency for future tours. Only one complaint...Flying with Hawaiian Air wasn't a good experience, especially when I flew 1st Class, I wish we flew JAL or ANA. Aloha, Derek