Pre-pandemic I used to travel a lot either to Europe, Middle East or Asia. I either use travel agents (back then I always use travel agency in
Malaysia where I used to live) or book my own trip and will use ground tour when I arrive in that particular country. However, after 1 year plus not
being able to travel to overseas I felt nervous to book my own trip especially with so many restrictions set by different countries.
It was by chance that I googled and saw Ultimate Vacations on the Internet. I first spoke to Earl and we had a meeting to discuss about my
preference of my upcoming solo trip (as I badly need vacation) and country that easier for me to visit for 10 days. After the meeting, he hooked me up with Ms Vanessa Vartanian to tailor-made my itineraries in Quebec and Ontario. I must say Vanessa is the most attentive, kind and super helpful person.
It was only a week for her to complete the itineraries from my travel date plan. Even though it was a very short time for her to prepare and book my flights, train, hotels, tours while in Montreal, Toronto, Niagara Falls and Quebec City she did a tremendous job and worked very close to me just to make sure I feel comfortable and happy with my upcoming trip. For someone who
always use travel agents, I must admit working with new agency for the first time, might be a challenge because they do not know you and your likings. However, Earl and Vanessa listened to what I need and very professional.
Moreover, whenever I have doubt about documentations that I need to prepare or bring for my 1st international travel during pandemic, Vanessa guided me very well. She was very kind to tell me whenever I need help or assistance for the trips, just call or text her. I could not thank her enough because I was very happy with the tours and all the arrangements that she
made for my trip. Somehow, on my 8 day of my trip, I felt that 10 days is too short for me as I want to discover more. I ranged her up and asked her could
she helped to move my flights and pick up to the airport dates. She told me, just enjoy my stay and she will help me at her best.. Yes, she definitely did
her best.
Thank you Vanessa for my 1st Canadian trip ever and made my 15 days trip very memorable. Will definitely gonna use Ultimate Vacations service
next time.. Aloha! read more