This review is for preventative care.
I have been a patient of Dr. Koos for quite a few years now on the recommendation of my wife. Dr. Koos and the staff here are very friendly and helpful. I am in and out very quickly on each visit (no long wait time at all). Exams are standard fare for anyone used to visiting an eye care professional (1 or 2? 3 or 4? ). I have had nothing but good service from this office so feel free to come and talk with them.
Contact lens pricing is very reasonable through this office but glasses are a little pricey (you'll have that anywhere though really).
Overall, I highly recommend this office to anyone seeking an eye care professional.
-Update July 2016-
I have been continuing to visit Dr. Koos for years now with no problem. However, my most recent visit has left a bad taste in my mouth... My latest prescription from Dr. Koos was a little off (which caused blurry vision with the contacts I purchased from them). Note that I got the prescription in December of 2015 so I could get that and the contacts purchased prior to the end of the year to take advantage of my insurance breaks. I didn't need the contacts yet since I had a couple of pairs left from my last box. When I did finally get to the "updated prescription" box of contacts, it was springtime. I found the first pair to be blurry but tried them for a couple of days to make sure it wasn't just me. I then tried a second pair to see if there was just something odd with the first pair. Once I found that the second pair were also off, I made an appointment to have the situation checked out. I finally got in to see Dr. Koos a week or so after that and he told me that the prescription didn't fit my astigmatism as he thought it would. He tweaked my prescription and ordered me a trial pair of contacts (which worked well). Where I am dissatisfied is that the office charged another fitting fee and would not replace the original lenses I purchased even though my prescription was erroneous. They do state that contacts cannot be returned after a certain period but this was their mistake (which happens and I understand). However, when business mistakes are made, they should be corrected at no expense to the customer.
I plan to take my business elsewhere due to this business faux pas. read more
