We sat at the bar staffed with two bar tenders. It wasn't packed. BOTH of them within 5 feet of us did not once greet us or even look at us. The one bar tender was even cleaning the bar surface in front of us from the previous couple and STILL didn't even extend a, "Hey- how's it going?" RUDE! After being ignored for 5 minutes- we left. read more

I've given this place so many tries. I've ordered several different things off the menu including sushi and every time I'm shocked at how horrible the taste is. People might get a kick out of the presentation or atmosphere but the food is horrible. Expensive as well. read more

I would give this 1.5 stars if able but the only saving grace is that the front end manager was very attentive. Kooma was once the best sushi in West Chester but seems to have let the quality of its employees and food deteriorate. I sadly picked this place for my 30th birthday lunch with my mom and we both had a bento box and since it was a special occasion I got two pieces of uni. The server asked me if I wanted it sushi or sashimi so this was obviously a bad sign of things to come. It took over forty minutes just to get a bento box out. By the time it had been delivered to me, the fried rice and shumai were both cold. I thought maybe the uni would be the saving grace however it tasted like ammonia. If I end up getting sick because of it this review will go down even further. I am not sure if it is worth giving this place a second chance now that there are other sushi options in West Chester. Sad to see this place go so far down hill. read more

My friend and I stopped by on a Thursday to try this place out. It definitely caters to a younger crowd - the decor was sleek and mod, with so many hard surfaces (and so little sound absorption) that the volume really ramped up as the place filled up. We ordered the rock shrimp and yakitori for appetizers. The rock shrimp was good, but the sauce could have used a little more kick - as it was, it tasted a little under-seasoned. The yakitori had excellent barbecue flavor, which overwhelmed the teriyaki sauce that they poured on top. However, the sushi were quite good. We ordered the Engine #6 and the OMG rolls, which tasted fresh and had great flavor combinations. Both were good sizes - small enough to be eaten in one bite with the correct proportion of rice-to-filling. Their sushi menu is quite varied - I was glad to see that not everything had "tempura" and that the sushi chefs played with fun flavors like jalapeño and lime infusions. The drinks were also excellent. Kooma has a massive drinks menu that fully covers any drink combination you could possibly want. We ordered the lychee martini and water ice. They were delicious - you could barely taste the alcohol - but they were strong! We each had only one drink and felt a little tipsy by the end of the night. Our server was attentive and helpful with drinks recommendations - however, because the place was so loud, we had some trouble hearing each other and I could see miscommunications happening quite easily. The price was decent - $80 total (inc. tip) for two drinks, two appetizers, and two rolls. I wouldn't recommend Kooma to families with small children or to people looking for an intimate romantic date, but it was a fun place to go with a friend to enjoy delicious drinks and sushi. read more

Hoping for more. Four visits over the course of eighteen months and there has been a noticeable decline in service and quality. The cuts of fish have been sloppy, too large or nonexistent in the end of a maki roll. Waiting for food in a busy establishment is acceptable but I fully expect perfection when reasonable waiting times are exceeded. Kooma fails to deliver. read more

Ok, I gotta update my review. I know I said I wouldn't be back, but the sushi is just too delicious to go for too long. So I ended up there again around the December holidays. The experience was light years better than it had been since the new location opened. I've been back three times in the past month - embarrassing - and had three different servers: all excellent, accommodating, and friendly. Food came out at a reasonable rate considering how busy it was. Management has improved, too. It seems like they are taking a more hands on approach. Was there this past weekend and had to wait about ten minutes for a table. We saw them take two tables apart (we were just a two top) and place them near each other. We groaned - we would be eating practically on top of another group. But management stepped in once they saw how close they really were, said nah, pushed the tables together and let us have a four top for just us two. I gotta tell you - seeing them make a snap decision about our comfort vs. seating as many paying butts in the restaurant as possible really cemented my change of heart. So happy to say Kooma seems to be back. read more

Ordered 2 rolls & a basic noodle dish online. Arrived a couple minutes before the pickup time provided in the email. Proceeded to watch multiple groups of patrons who arrived after me... be seated, have drinks, order food, receive food, & eat food. None of the 3 hostesses that I politely asked for an update from ever returned to provide one. Our food was ready about 30 minutes after the pickup time. read more

We had a large party of 8, our table was ready and waiting for us when we arrived our servers were very nice as one was in training, unfortunately we had to flag the bus boy down to get soy sauce for our sushi, and flag down waiter for more water and drinks throughout the evening but he was gracious and friendly every time our food was not worth the price, Hibachi was more of a boring uneventful stir fry with large price tag, I ordered beef tips with asparagus and mushrooms it was swimming in sauce and sesame seed, rather disappointing food but the restaurant was very clean, did an amazing job with social distancing and had friendly staff read more

Hung is the best sushi chef of all time!!! Delicious sushi and an overall great dining experience. read more

Kooma - 007 roll & spicy salmon roll//delish - Sushi Bars Near Me - West Chester, Pennsylvania

Bottom line: fantastic service, good sushi, but overpriced. Service: 5 stars Food: 4 stars Price: 3 stars Went here with my wife last week and we had a great time. The place was busy and we got great service and the manager on duty even checked on us a coupe of times. The edamame and miso soup were on par with every other sushi place. The sushi itself was good. Not the best I've ever had and not the best I've had in the philly area(Check out crazy sushi in center city. Cheaper prices and better sushi.). Of course I have fairly high expectations for sushi. We live in west Chester so it's nice to have a close place. My biggest gripe is the price. It's the most expensive sushi I've ever had and I've had better. Probably won't return simply because of the inflated prices. read more

As stated in many previous reviews, Kooma definitely caters to a young, hip crowd. This was my second experience here, and both times I've fully enjoyed myself. Strangely enough, I'm not the biggest fan of sushi, but they have a menu that caters to the non-sushi lover, like myself, as well, which I very much appreciate. Our waitress was wonderful. I was with a party of 10 and she was very attentive. No complaints here! For dinner I had the edamame and chicken teriyaki, and it was wonderful. The chicken was fresh off the grill and the veggies were cooked to perfection. They have a wonderful selection of drinks as well. Can't wait to return to Kooma soon! read more

Excellent variety of lunch specials. They feed you good for the price. It was a good find. read more

Kooma - Excellent variety on the lunch menu. I got the three maki (roll) combo. Definitely worth the trip. - Sushi Bars Near Me - West Chester, Pennsylvania

Best Sushi ever tonight! Better than any place in California and even when I was in Japan read more

See all

Service not great. Food was ok. Atmosphere not very good. I would have had a better experience anywhere else.

I always come here because it's one of the better sushi places in west Chester. The spicy tuna roll is definitely the best. Recently ordered a hot pot and it was pretty good. The best time to go is around lunch because it's not crowded and the prices are lower. read more

Kooma - Sweet beef hotpot - Sushi Bars Near Me - West Chester, Pennsylvania

The freshest sushi I have ever had. I go here often whenever I come back to my hometown, but unfortunately I find the prices to be too high. They do though have a large selection of amazing sushi rolls though... so it keeps me coming back! The decor of the place sorta throws me off. I don't think it goes together and is a bit cheesey. Another con... their service can be a bit slow. Always friendly, but a little sloooooooowwwww. Anyway, despite any cons, they'll see me back whenever I am in town!! It's def a wonderful treat :) read more

I've been ordering from kooma for years now and the food has never disappointed. If you are unsure about this place, DEFINITELY GO. And I would suggest you sit at the bar - Mike has been the bartender every time Ive ever been in and is part of the reason I continue to go back! He remembers your name, is personable and makes sure that your order is perfect. Great service every time. This place gets it. read more

Good menu across Japanese, Chinese and Thai cuisines. Busy place with active bar. Highly recommend for date nites.

Best sushi we've had in West Chester. Lots of options, not too expensive, but great quality. We get takeout from here for the whole family often! read more

We have been here twice, both during peak dining hours on Saturday. We were both surprised to find that both times, there were plenty of available seats. Even though Kooma accepts reservations, you can easily walk in and get seated right away As mentioned in several other reviews, this place is pretty loud with an energetic and young crowd. Even with the restaurant half full, my girlfriend and I had to speak up when conversing with each other. It also doesn't help that you sit in close proximity to other couples if you have a booth seat. The two times I've been here, I have gotten the spicy kooma noodle with chicken. To say the least, it's outstanding. Flavorful, but not too overpowering. The waiter/waitress will ask you how hot you want the noodles. I have always requested it hot, but to be honest, the sauce is not that spicy. While this place is more known for their sushi, we feel that the prices are grossly overpriced. Obviously this isn't a deal breaker since we will continue to come back here. The food at Kooma is delicious. The service we've received is pretty great as well. We'll continue to come back here as long as the quality of the service and food stays the way it is. read more

Let me begin by saying that the food was very good. That fact earned the stars. But I must say that the sound level was way too high. Conversation was impossible. And if the owner is reading this please invest in your decor. The bar was chipped and damaged as well as our tabletop. Either retire damaged tables or fix them. But the food was worth enduring all that. Crispy crabs, Kooma Noodles, Sushi.....all good! read more

Food is always fantastic, service is fair but a bit slow. Food: My favorite roll is the Wilmington. It's a cooked roll but so good. The OMG roll is also very good (I recommend not ordering them together as they taste very similar but not in a complimentary way). Drinks: The serve a fantastic lychee martini. read more

Food is Asian Fusion. Very good. I had the Everest special roll + an old school California roll. My wife had a Hibachi dish which was big enough for two people. Majorie, our waitress, is excellent! read more

It's so great when a great dinner is coupled with great service! Our waiter this evening, Tommy, was excellent. He really knew how to describe the dishes to you. He also was on point with the martini menu! From the sushi to the entrees to drinks and dessert, this place was great! The lychee martini was superb! The scallop roll, delish! I don't think you can order a bad dish! Thanks Tommy for taking such good care of our table! read more

I love coming to Kooma. One of my favorite little "sushi" spots close to where we live. Came in here for a late lunch on a Friday, although not crowded we were greeted so promptly. Sat close to the sushi bar and our waiter, Bobby came over immediately with a smile and a warm sense of welcoming. Although I didn't see what I wanted right away on the menu he suggested items that hit the spot!! The soft shell crab app is a must! Spicy tuna rolls a good favorite too. Décor is mod, but comfortable. This is hands down a great spot to eat fantastic sushi at a reasonable price in the heart of the borough. Not only can you get perfect sushi but you can also order Pad Tai.....so many choices. The menu is extensive, but well diversified. A true local gem. read more

food is good but this place is filthy dirty...the walls the glasses, the bar is full of dust, just splashed of food on the menus, napkin holders, the glass doors,, I frequent and always say the same thing but I love the bibimbap...but me and my husband are done , can't even imagine what the kitchen might look like, it's just tooo dirty now. its needs some serious TLC and maintenance. the kids that work there are very nice though...but could do more than just wipe the table. read more

Decent sushi at lunch. Very limited lunch specials. Fancy rolls are very expensive. More than any local sushi places. Wanted it to be nicer than it is. Bathroom is freezing. Will try again at dinner time. read more

I've given many five-star reviews, but no place has deserved it as much as Kooma. The dining room is beautifully decorated, and the restaurant boasts expertly prepared food. But what really stood out to me was the service. I've never experienced such first-class service at any other restaurant I can remember. My waiter made me feel that my every need was taken care of. Everything was smooth, efficient, and made to please and delight. Food-wise, I started with a very tasty, very light spring roll, not at all like the heavy egg-laden Chinese ones I'm used to. It didn't even taste deep-fried, which was lovely for my tongue and my conscience! The vegetables were also perfectly spiced. I prefer simpler sushi, so I had an Alaska maki and two mackerel nigiri. The maki was somewhat run-of-the-mill; the nori didn't have much structural integrity and the taste of the salmon was a little drowned out by the rice vinegar and the avocado. The maki was, if anything, too big--the fish slices hardly fit on the rice, and each piece was awkwardly more than bite-size. It was delicious, fresh mackerel, though. All in all, a great restaurant with outstanding service. read more

Food is tasty! Ambience is good too! I have been here a couple of times, just once had a bad experience with the person serving us being a little rude. read more

Food is good but don't try to get takeout. We placed our order online and were given a 55 minute later pickup time. Upon arrival, we waited an additional half hour for the food to be ready and we're told by the hostess that she couldn't use the confirmation number given by their own website. No one ever apologized for the long wait and one if our meals was cold. Sadly, we won't be going back read more

Kooma has the best sushi and atmosphere ever! So fresh, so good, and they make accommodations. Get your sushi wrapped in cucumber for a keto/ low carb option. SO GOOD. The Hawaiian roll is the BEST ever! read more

I'll start positive - the food was awesome! Unfortunately, the service was terrible. We had empty glasses 90% of dinner. No water refresh, one round of cocktails. We'd love to go back, but the service was truly disappointing. As a table who all works in the industry, jasmine was not up to par. read more

I had a great experience with Kooma. I went with my family and friends. The service was excellent and the food was great. The employees were very friendly and very helpful. I definitely will come back again. read more

Kooma never disappoints. I got a bunch of sushi for an afternoon in quarantine, and they were quick, the food was delicious and fresh, and their restaurant is always very clean. I'd you like sushi, kooma is the place read more

Probably the best sushi you can get,the wait can be 10 to 35 minutes but it's worth every penny,every single second of the minute. This place isn't just a sushi restaurant,so if you're not that type of person they have a variety of foods to eat like pasta and all sorts of things.sometimes you might feel a little adventurous and if you are just ask they're favorite sushi or whatever. I'd suggest sitting at the sushi bar to get such a surreal experience,and maybe even tip the people making the sushi to get a surprise food that you might just like and order at every single restaurant you go to from now on. The environment feels like home with lights on the floor the walls and TVs. If you're not liking what's on just ask them to change the channel,because the customer service is amazing never rude always considerate,and just amazing in all. read more

I have always loved this place and I've been here a lot. However the last time I ordered take out they charged me $22 dollars for a Godzilla roll (open food) on the receipt. The Godzilla roll never cost that much & they messed up the order. Didn't give us the dynamite or the Godzilla roll. My boyfriend picked up the order and he's never been there so he doesn't know and when he asked them for spicy mayo they complained that we should of mentioned it when I ordered on the phone but I called back twice and no one picked up. Really not happy kooma I live a half an hour away and I'm not going back read more

Delicious food served by friendly staff. I love the modern ambiance. Quick service for a weekday lunch. Will return for certain! read more

I really loved the food when I went the first time. However, the service was super slow! I ordered take out of their fried rice which I LOVED, but I had a really bad stomach ache and chest pains right after eating it. I tried eating it as left overs to see if it was just a random stomach ache, but the left overs tasted like it had SO MUCH MSG in it or something was just really off on how it was prepared. So that basically ruined my experience :) read more

I have had many positive experiences at Kooma in the past, but tonight was a supreme disappointment. My partner was very specific in her request for no eggs or mushrooms in what we thought would be Vegetarian Pad Thai. At first, the Pad Thai arrived with egg. A little disappointed but still patient at this point, we sent it back. When we received the Pad Thai upon 2nd go-around, it tasted strangely fishy and unappetizing to people who do not eat animal products. Our waitress then informed us that, despite this ingredient not being listed or mentioned on the menu in any capacity, fish oil was used as a special ingredient in the vegetable Pad Thai. Frustration building, my partner and I asked for another vegan friendly dish. Surprise! This time it appeared with mushrooms. Our waitress was clearly trying her best which did not go unnoticed, but it was hard to remain pleased as we were forced to continually send back food. Eventually we spoke to a manager who placed the blame on us. We argued that we were very clear in dietary accommodations. Although we should not have assumed the Pad Thai was vegan, fish oil is not something this dish typically (or ever in my experience) calls for. The restaurant was also quite cold and I was shivering by the end of this 2 hour ordeal. Will not be returning. read more

Great food, great drinks, great service!! Sit at the bar! Mike, zach and bobby are always fantastic!!! read more