Worst phone service ever, tried to call the restaurant to ask a question about their menu and got routed through 3 auto robot lines. 3rd routing got me to a reservation line where the actual human agent said that "based on your language no one at the restaurant will want to talk to you." Hope the owners and managers see this, will NEVER go there!! read more

Very good food. We were here with our kids and grandkids and we ordered 50% of the menu and everyone was happy. Service was great bet attentive and friendly. We were here on a Saturday night and the service was still great. The place was beautiful, very inviting read more

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Back in the day when I was young, sounds like a rap song but no really, Kona Grill used to be a place I LOVED to frequent when I was younger. While in town I made sure to visit! Ambiance, nothing has changed same concept, dim lighting, not really upscale...it's El Paso. Ladies not a place to go all out. Service, it was off. Our waitress took about 10 minutes to greet us, drinks took another 5 minutes. Food was not good. At all. I would write more but it lacked, did not taste fresh and honestly my bill was comparable to my east coast price tags I'm used to. How in the world! Underwhelming! Would not return if in the area, would most def try other spots. read more

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We went for a graduation, a party of 22, they made us choose a menu other then the regular menu. we were forced to pay 70 per person even for a one year old and a 6 year old. The menu did not include meat for that price. We were charged $80 for water. WE had made a reservation for 22 and we got there and they only had 19 seats so 4 from our party moved to a separate table, they were able to use the regular menu and paid separately for their meals, but then we were charged for them again as part of the 22 on the reservation. We will never go back to this restaurant. read more

I used to visit Kona frequently when I worked in the area, so we decided to drop by for lunch. As I walked in, I noticed the lunch specials listed, and I planned to ask about them when I was greeted by the server. We were seated and given menus, but I didn't see any mention of lunch specials on them. When our server arrived, I told him I was unsure of what to order. Unfortunately, he never brought up the specials, and since I was preoccupied with work on the phone, I didn't think to ask. I guess that was my oversight. My daughter ordered lemon penne, my younger daughter got cheese pizza, and I chose sea bass sliders from the appetizer menu as my meal. To say I was underwhelmed would be an understatement when the food arrived. The quality of the food did not match the high prices. How can the food be so overpriced with such small portions? The cheese pizza looked as though it had been bitten on one corner, while the pasta was tasty but rather small. My sliders were fine, but as an appetizer, they seemed rather expensive. The sea bass was disappointing; instead of being seared, it was more like it was just toasted on one side and had a burnt taste. After sitting there for a while, I began to notice that the place is not what I remembered from 3-4 years ago. The chairs were uncomfortable and felt worn out even sunken in, and the table was sticky. If I were to return, it would definitely be during happy hour, and I would prefer to sit at the bar. read more

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What a memorable culinary delightful night. We won a Kona Grill Certificate when bidding at the El Paso Symphony. Diner for two with cocktails, drinks, appetizers and entree with dessert. The full menu. First our hostess made us feel at home immediately and gave us a great booth with a great view. Then angel our server came directly down from heaven to make our experience so much more pleasant. We orders some Kona Calamari, sushi rolls and of course some great cocktails. Two passion fruit Margaritas. Then the Surf and Turf with some fresh lobster and a perfectly cooked medium rare fillet mignon. The mashed potatoes were also well executed. This was a great dinner with a very dedicated service. What a great way to celebrate Memorial Day weekend!! read more

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Great food - it was so yummy and the atmosphere so nice inside, it didn't dawn on me they were a chain until after we left the first visit. We liked it so much we returned for a second late meal before the end of our trip! The only thing I didn't love, was how much they pressured us to write a review on Google while we were checking out. I said I was planning on doing a Yelp review and was told that doesn't count towards anything that benefits the employee, and he again pressed my friend and I for a Google review. That's the kind of thing that makes me not want to do a review for them at all. That being said the avocado rolls were amazing, something I've only found in Houston and at BJ's before, and the tacos in lettuce wraps were flavorful and so good! I was excited to try the fish sliders, and found them to be just so-so. They were a little bit not so fresh tasting and not worth the ticket price in my opinion. Dinner prices were hefty, but they offer 2 happy hours each day with reduced prices and i'm guessing smaller plates..no matter, we ended up having late dinners anyway - glad that worked out! In the past I've just gone to Jason's Deli and this is a much tastier option. read more

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While visiting my dad in El Paso, some friends, my dad, and I decided to celebrate an early birthday at Kona Grill. My dad and i have never been so we were looking forward to it. We sat in the bar area, which had a really eclectic vibe with glowing blue lighting and a beautiful blue tile wall behind the bar. The aesthetics were seriously on point. Our server was the bartender, Janet, and she was amazing--super friendly, very attentive, and got everything right. Honestly, her service alone made me want to come back. Now, the food: I had the hibiscus iced tea (Janet's recommendation), and we ordered a variety of items from the happy hour menu. Coming from California, where prices are usually wild, I was shocked (in a good way) that everything averaged about $20 per person--and we had plenty of food! I tried the shrimp tempura: Plump, flavorful, and delicious. Ribeye meatballs: Had this amazing glaze--kind of reminded me of a fancy, high-end meatloaf (in the best way possible). Crab tempura roll: Fresh and filling. I usually stick to my regular sushi spots, but this was a pleasant surprise--I'd totally order it again. All the food items ordered looked great.... and they seemed to enjoy it very much. The spicy shrimp tacos looked delicious (my dad said they were not spicy but our friend thought otherwise). Then came the famous carrot cake. I saw the rave reviews on Yelp, and my friends insisted we try it. They weren't wrong. It was moist, perfectly spiced, and the frosting hit the spot--not too sweet, not too bland. All in all, I'd definitely come back--whether it's for lunch, happy hour, or dinner. Great food, great service, and amazing vibes. Totally worth checking out if you're in the area. read more

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Upon walking it the place had a good atmosphere, clean and comfortable but no more impressive than your local Ruby Tuesday. The service was good and the waitress very attentive. As we walked in my friend said oh this place is kind of expensive. I may be depending on your idea of expensive from a chain restaurant. But.....no joke...$39 bucks for fish and chips, $20+ for one rollof sushit..... RIDICULOUS. Good for us it was happy hour. I ordered a $3 beer, $3 Edamame, $6 BBQ chicken flat bread and $6 sliders. It was all pretty good, minus the sliders, they were over cooked a bit. I wouldn't recommend this place outside of happy hour unless your ready to spend $50 or more on your own meal and drink. 3 stars for the ridiculous prices and over cooked sliders. Adding a screenshot of their $39 "Fish and Chips" since I didn't order that. read more

Kona Grill - El Paso - Sushi Bars Near Me - Paso, Texas

Got to Kona Grill at 735. Got seated right away and then it took over half an hour for any of the servers to take our drink order. The food was alright but did not deserve the price tag. Definitely do not recommend. Only saving grace from a 1 star was that there was 1 server who was hustling and took on our table when he noticed that the person who should be serving us did not show up. read more

Made a reservation for 6:45 PM 1 week before Valentine's Day and showed up 15 minutes early only to have to wait for over an hour outside with everyone else who made a reservation. Poor planning from management what is the point of having reservations at all. read more

Ambiance and environment of the restaurant was awesome. However, that's about as far as it goes. Diversity of the mean had an odd flow. Over priced meats with bad paired attempts at an island theme. Sushi and sashimi appeared stale but definitely was not fresh. Tables were sticky and food tastes of soap. Overall extremely overpriced for poor quality and strange flavors. Would not recommend read more

Use to be a great place to hang out then the prices got way to high!! NYE they didn't have regular menu and again the price was high and the food below par. Had the stuffed Salmon which was not stuffed but had a toping on it and lacked flavor. The rice we had was like a rock had trouble getting fork into it unfortunately we did send it back for a imp r movement of Salmon with rice and chile sauce. Drinks were $17 each Moscow mule smh eeek ! Waitress was wonderful and apologized for the recommendation. Will not return until I see improvement in prices and regular menu used. We should had walked out. read more

Kona Grill - El Paso - Sushi Bars Near Me - Paso, Texas

Sat at a table for 10 minutes-no service/no contact whatsoever, didn't even check on us to see if we wanted water or anything to drink. Multiple waiters and waitresses walking by-as if we didn't even exist. Wanted a low table (multiple low tables open) but we were told they were apparently reserved so we had to accept a bar table. We Got up and left. There's a Ruth's Chris across from it and the food, service was great there. read more

Kona Grill - El Paso - Sushi Bars Near Me - Paso, Texas

I came here with my husband a few weeks ago and really enjoyed the food and service. Our server Nick was super great and his recommendations did not disappoint. We just moved here not too long ago and it was our first time eating at Kona. We haven't had the best experiences at restaurants as far as service, but Kona was great. I loved the atmosphere and service. I will be coming back during happy hour. Shout out to Nick! read more

Let me start off by saying I've always wanted to come here. I've driven by 1000 times and I always thought, hey that place looks cool. Honestly, 1000 times is an exaggeration. But the point is I was always passing by, often, and I kind of thought I would like to try this place. Now that I think about it, I think I saw the place more on the weekends when I would drive-by, I didn't really drive by during the work week because I work a lot during the week. Honestly, I think I like the name more, Kona, it sounds Hawaiian. And I really like food from Hawaii. It has a very pacific islander ambience. And with the cold Pacific Ocean in the background, it's like a slice of heaven. And those little sushi balls that they sell in Hawaii that are made with spam, that is so legit. It would be nice to get those here in the United States mainland. Hawaii is so beautiful. you all should really go there sometime. I mean, I tell my friends about it, but I don't really recommend it because then there's gonna be a lot of people there and it'll be really packed because you know it's an island. Overall, the food is good. I had a chicken wrap, or lettuce, wraps, and chicken, or something like that. The sushi was on point and I have nothing negative to say about it. Honestly, I was about to Johnny Walker Black, it was served on the rocks chilled, which was very nice. I paired that with a slice of chocolate cake. Can't go wrong with chocolate cake. I feel like if you're having a bad day. All you need is a slice of chocolate cake and it makes everything OK. I really appreciated the chocolate cake. It really hit perfect with a scotch. The waitress was pretty read more

So my second time EVER HERE. Apparently this place just isn't me. The first time was after they opened years ago a friend wanted to go and I couldn't find anything on that menu I wanted to put in my mouth. Finally I tried the pepperoni flat bread. So it was a rectangular pizza basically. Noting to write home about except it was WAY OVER PRICED for pizza. This chilly Monday evening the place was ... practically abandoned. We parked at the front door, abandoned. About 6 pm. Half the menu is drinks and alcohol. I don't drink. The other half was half sushi. I don't do that at all. They had some other Japanese or Asian things but I'm not into that really either. Or I have to be in the mood or craving it and I wasn't but I was with 3 others so ... and I didn't pick ... lol! Too cold for a salad. So I see it's still happy hour so I see chicken & shrimp Bibb lettuce cups for $9 ok ... I'm envisioning strips of chicken and some grilled shrimps in lettuce cups... they all have a surf and turf of prime rib and 3 PRAWNS for $14 wow I love the sound of that because prawns are much larger than shrimp and generally is of that term means heads on and since they are happy hour plates I decide to get both to make my meal because I haven't eaten all day and $24 for all that seems good to me. Well when I order he tells me the shrimp and chicken lettuce wraps are a put it together yourself deal. They give you 4 leaves to start but you can get more if you need them. I ask how the prawns are cooked for the Surf and Turf, are they grilled? He says they are sauté'd. I say that will be fine. I just didn't want fried. So my food comes and to say I was let down is an understatement. My chicken and shrimp mix is apparently all ground up in a meat grinder together. They don't say this is what it will be in the menu. That I recall. Then formed into meat globs and baked or something. Then broken slightly apart in this 1 cup size bowl and covered on some kind Asian sauce that tastes like soy and hoisin mixed with some cooked diced carrots. The Bibb lettuce leaves have been torn in half so you get 4' half of a leaf, not 4 leaves. There is no recognizable shrimp in my meat mash up at all. Not shrimp taste recognizable in it either. The chicken meatball glob, mess whatever is either pulverized at the bottom or in big 1 inch chunks at the top ... I had to chunk it up more with my fork. To get it on a half leaf of lettuce. I made one or two "tacos". The meat was super tough, hard, and dry. No flavor without the sauce it was doused in. It was awful. I could not eat it. The surf and turf, FOR $14, mind you, was basically the world's greyest piece of hand sized sliced roast beef lunch meat you ever seen folded in half on a small plate. And my PRAWNS?? Were 3 MEDIUM size, at best Regular shrimp, nestled together on ONE TOOTHPICK. One. I looked around to see if I was being punked. Seriously. These were not prawns at all. They had some coarse ground. black pepper and some other seasoning on them and they had been pan sainted on that toothpick together apparently. The beef had no flavor. It tasted like water. And was just the most unappetizing dank grey color. It was maybe 1/16 of an inch thick slice. And it came with some Au jus or brownish gravy in a /oz soufflé but it had some weird wang that was unappetizing. Or maybe that was for the "PRAWNS"?? Ugh I don't know. I just ate it ... and the "PRAWNS"'o de-tailed and ate all in one bite... seriously that small... and when I got home I made myself some dinner... because $24 later after leaving Kona Grill and I was starving. Oh one bright spot. A fellow dinner ordered the crispy Brussels Sprouts as an appetizer but was really a side...for another $9. They were really good. We only got 8 Brussels Sprouts for $9 .... So we each got 2 .... Wow.... But at least they were good, deep fried and tossed in like a soy and sesame dressing . I'd eat them again. Our waiter was fine and attentive. The place looks nice and seats were comfortable and tables nice. A fellow diner had the Pad Thai and loved it. Another had shrimp tacos and loved them. The other had a huge salad and only ate half but liked it she said. Oh and they all shared a butter cake dessert with vanilla bean ice cream and raspberry's. They all loved it as well. So if it's your thing a they serve what you like, you might like this place. But it's just not been my personal experience read more

Somehow my brother was dead set on ordering from here and convinced it was 4.5 stars...evidently he had not done his research This place was a lesson in mediocrity and may be an Applebee's in disguise. They had an appetizer special where you could get 6 different appetizers ranging from embarrassing to passingly palatable. Trader Joe's frozen foods crushes the whole selection, and may have been the supply for the undercooked dumplings. 0 stars. read more

I had a wonderful time here. It is a very calming and ambient vibe. The food was next level and came out quick. My server was also very kind. The only bad thing i have to say is that it is a bit expensive, and the extra sides are $9! Wonderful place in conclusion. read more

It's not worth it. The food is average, but expensive and in small quantities. The service is average. The tables are not clean. During my meal, several tables we tried were dirty or sticky. They need to pay more attention. read more

I usually come here for special occasions, (new years eve) and I am sad to say that I will not return here. I wish the menu had a more variety of foods that people can eat. The avocado rolls were very good, best thing honestly. The prime rib had too much fat to where I just couldn't eat it the way I wanted to. The macaroni was very dry, it just tasted like noodles. So sad to say that I won't be returning , if you want to spend a lot of money go ahead. read more

Made reservations for Kona Grill for Valentine's Day a week in advance. Our reservation was for 630 didn't get sat until 8 o'clock. We didn't even get a table at all. They set us in the corner at the bar by the bathroom.The food was really amazing. The service was not. Why accept reservations in the first place if we're going to have to stand in a long line for hours. read more

This is a place with an identity crisis. It's not sure if it wants to be Hawaiian, Korean or American. It's expensive for the food served. The service was alright, but not something to write home about, considering it's a "high end" restaurant for this area. Probably not going back or recommend. read more

Food quality is terrible! Frozen trash! No flavor if they gave the food away for free it would be over priced! Amazing they are allowed to be in the same parking lot as Ruth Chris! This stuff would sell at truck stop in the middle of Nebraska. read more

Terrible service . The waitress seemed hi on something. The sushi was fishy and old . The drinks were watered down. We told both the waitress and bartender the food was terrible and they both didn't say anything or called a manager. It's too bad that they don't care for their customers. I do not recommend anyone to try this horrible place ! It's a zero star for me read more

We went to Kona grill in the Fountain on Sunday afternoon. I had the Taste of Kona, which is a three-course menu that you can choose from steak, pasta, or sushi. I chose the sushi option that included a glass of wine, Asian salad (whatever that means), two rolls of sushi, and a double decked brownie with ice cream. I find it is a very good value. Noted some of the menu items are rather pricy. I would not pay $10 for a miso soup and $10 for a bottled beer. So if you are planning to go there, definitely check out for the specials and promotions they offer. The ambiance was great, feeling relaxed on the Sunday afternoon. A minor issue we had was that my coffee came room temperature cold, but the server promptly fixed the issue. Overall I had a very good experience. read more

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Came here in a Friday night and was seated right away. The place is nice it has very modern lighting and features. The chairs are kind of soft so you sink into them and the tables are really close together. So it was a bit of a shuffle to make sure we can sit without being bumped by someone who was walking by. We had a new server and she did a really great job. Service was top notch! Asked if we needed anything and checked on us frequently but not too much. The food was good. The Crunch Crab roll was basically a California roll with bits of tempura in top with a sweet sauce. The stir fry was good. The veggies were cooked well with still a bit of crunch. The rice was plain white rice. Overall it was good but the prices were a bit much I feel for what we got. I would return to try other menu items. read more

Ivy is the best!!! Fantastic service and the ambiance is very perfect for date night. I come here often after work and this is the best service I have ever had!! She was so professional and very well mannered!! Will definitely be coming back. read more

Absolutely terrible! Food took forever. When it did come out it was cold and had to be sent back! Food is average at best and very expensive! Definitely not worth the money! It took 20-30 minutes for a slice of cake. Management is clearly not on top of running a restaurant! Don't waste your money. read more

This place was not anything that I was expecting from the other reviews. I was actually quite pleased. The ambiance of this place was very nice and refreashing. It was already 108 outside and when we first walked up to the patio seating area it was a good 20 degree difference. Then walking inside like I said earlier refreshing. We did the 45 minute power lunch for $19. That was filling at a reasonable price. I should have just ordered my daughter a sushi roll over the pizza, she ended up eating nanas roll and nana ended up eating her pizza. I can't wait to go back to this spot with the hubby and have a drink and enjoy the afternoon! read more

Kona Grill - El Paso - Sushi Bars Near Me - Paso, Texas

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I was actually surprised that the food was really good , the place looks more like a bar so I thought food would be no good , but I was wrong the spicy shrimp tempura was delicious , the surf and turf was devoured by my daughter, I got the poke bowl and it was not as big as i expected it was pretty good, the sushi rolls were tasty . Nice ambiance read more

Kona Grill - El Paso - Sushi Bars Near Me - Paso, Texas

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I apologize about this. Ambiance was ok. Temperature was good. Location is nice. Ok here we go... I ordered the steak with shrimp. Steak was not grilled. More like oven cooked put in the fridge and then brought out microwaved for me. Shrimp tasted old. Sashimi was good. Small portions. Also, ordered burger.(figured can't fail here) it tasted like cafeteria burger. No flavor, bland, and also felt like it was microwaved. Got the California rolls. As you can see in the photo. Rolls where squished. Flavor was bland and the roles were dry. Small portions. Tea tasted like it's been there a 4 days in the fridge with an open lid.(you know.. that fridge taste..) Waitress was not very communicative. To top it off. Price... I attached a photo of the price... the price would not be an issue if the quality of the food was great. Stomach hurts... I will not be coming back. read more

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I met my friend there for happy hour. I was pleasantly surprised at the taste of the food. This is my first time at Kona grill. I am a red wine drinker but the sangria was really good. The happy hour prices were great! I was able to sample a lot of different things. I also enjoyed that you paid at the table through the tablet and each person could pay for their items separately without troubling the waiter. We sat outside and the weather cooperated. The inside seemed a bit dark but i enjoyed sitting outside. read more

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Still love it here & I will be coming here until I don't have a reason to lol Food is always on point, service is excellent, nice ambiance & the price is right! read more

The coconut shrimp sushi is really good. The veggie roll was ok, but not my favorite. The kids bento box come with a lot of options even for picky eaters. Extra points for the miso soup! It's the best I've had. read more

Kona Grill - El Paso - Grilled Chicken - Sushi Bars Near Me - Paso, Texas

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Kona Grill - Fountains at Farah. Kona is always busy. I'm also not particularly sure what it's deal is? Like, is Kona Japanese? Is it Hawaiian? Is it made up? Ehhh, doesn't matter. So they have a pretty strange menu. I say that because Kona, you'd assume is sushi heavy, but it's not. They do have a large selection of sushi, but at the same time you can get a bowl of tomato basil bisque type soup with bread ... so they have a little bit everything, including FULLLLL BAR. Kona is kinda trendy and typically attracts a younger crowd. Now mind you, I say younger as a 38 year old man. So I'm thinking (looking around), mid - late 20s crowd. Old enough to drink. Old enough to hangout and sit in the outside dining section on a warm Friday night and just order every appetizer on the menu (of which there are many). I don't dislike Kona, as I have it 4-Stars. In fact, the soup I've had there I would legitimately go back again JUST for that. Big also, just keeping it real, maybe it's because i don't feel like Kona knows what it is, like are you a bar? A sushi joint? A soup place lol? And what's with her random live DJ playing music just a tad too loud? I say too loud because again, are you a club or a restaurant? I can happily attend either, but not simultaneously lol. So yea, I don't dislike Kona, but I'm never exactly in a rush to go back... If that makes sense read more

First time here and was happy with the spur of the moment decision to go there. Great service even on a busy Friday night and the food was delicious! Def a cute date night place or girls night read more

This is a fabulous place. Ambience? Check! Friendly and knowledgeable staff? Check! Clean and well kept bathrooms? Check! Now for the food... Calamari ... now this is an especially important yardstick I use to measure the quality of seafood. The fried calamari was perfect. Yes, crispy yet not overly cooked. The sauce served with it, is to die for! The sushi is as good as the ones in Asia. I come from Asia and the options for good quality Asian food here is sadly, lacking. However, as I said, the sushi here is of high quality. Tastes fresh and they use real slices of fresh tuna instead of the mush that is served in too many places here. I highly recommend this place. read more

I got an order delivered to me (props on the speed at such a late hour on a weekday), but man was it garbage. I wouldn't mind how expensive it was if it was good, but it wasn't. I ordered: Brussels sprouts: There were so few (literally, I think 5) and they were SO dry, I wonder if they had been sitting out for hours before throwing remnants in a container and sending them to my house. $8! Avocado Egg Rolls: these could have been mediocre, but they used BAD avocado in it. Inedible. There were two of them and they were $17. Potstickers: Lousy Chinese restaurants have better potstickers. There were 6, making this the largest portion of everything I got, fried to a crisp and had nothing in them but chicken (or something that resembles chicken, anyway). No scallions or anything to add flavor. Most edible, but plain and significantly overpriced at $17 I don't care about inflation; these prices are absolutely appalling, and the food is horrible. I'm aware you get gypped when you order food for delivery, but this was out of control. Hard pass on ever trying this place again. read more

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Great food and drinks! Ate outside on the patio late April evening. Perfect atmosphere and dinner!