I had a really disappointing experience at Premium Sweets, and honestly the customer service…read morecompletely ruined what should have been a simple visit. The cashier, Sahan, was rude, dismissive, and unprofessional from the start. What stood out the most was how unfairly customers were being treated. I had been waiting to be helped, but instead of serving people in the order they arrived, he skipped over me and chose to help female customers who came after me. It was very obvious and felt extremely disrespectful. When I tried to address my concerns, the situation only got worse. Sahan claimed he was the supervisor, but when I asked to speak with management, he refused and would not provide any way for me to contact someone above him. Rather than trying to help resolve the issue, he acted like he didn't care at all and made the whole interaction unnecessarily frustrating. On top of the poor attitude, he seemed unwilling to answer simple questions properly and came across as incompetent when handling basic customer service. There was no apology, no acknowledgment of the issue, and no effort to treat customers fairly or professionally. I came here expecting good food and decent service, but the way I was treated left a terrible impression. Customers deserve respect, fairness, and professionalism regardless of who they are. Management seriously needs to pay attention to how staff members like Sahan are representing this business, because experiences like this are exactly why people choose not to come back.

I had a really disappointing experience at Premium Sweets, and honestly the customer service…read morecompletely ruined what should have been a simple visit. The cashier, Sahan, was rude, dismissive, and unprofessional from the start. What stood out the most was how unfairly customers were being treated. I had been waiting to be helped, but instead of serving people in the order they arrived, he skipped over me and chose to help female customers who came after me. It was very obvious and felt extremely disrespectful. When I tried to address my concerns, the situation only got worse. Sahan claimed he was the supervisor, but when I asked to speak with management, he refused and would not provide any way for me to contact someone above him. Rather than trying to help resolve the issue, he acted like he didn't care at all and made the whole interaction unnecessarily frustrating. On top of the poor attitude, he seemed unwilling to answer simple questions properly and came across as incompetent when handling basic customer service. There was no apology, no acknowledgment of the issue, and no effort to treat customers fairly or professionally. I came here expecting good food and decent service, but the way I was treated left a terrible impression. Customers deserve respect, fairness, and professionalism regardless of who they are. Management seriously needs to pay attention to how staff members like Sahan are representing this business, because experiences like this are exactly why people choose not to come back.

I am petrified. I purchased 2 prepackages boxes of biryani from Sagar and got nothing but bones,…read morenot a SINGLE piece of meat. This is obviously intentional. They're charging full price for meat biryani and giving customers scraps. Completely dishonest business practice. I couldn't go all the way back, so I lost my money and my lunch. If you value your money and your time, avoid this place, they clearly don't respect their customers. Not to mention the cashier was chaotic and rude for no reason. Not a good environment, poor service, diabolical food, major SCAM ALERT!

Listen... when you have the flavor down you can charge higher prices. Staff are extremely…read morehospitable. I am not too big on Bangladeshi food but I would definitely come back for the Chicken Roast. Small grab and go style restaurant, It would be cool if they fixed up the place a bit. 4/5 Star

Really good food. 5/5 beef curry- spicy, I picked super…read moretender pieces 4/5 roasted chicken- slightly sweet, not spicy 5/5 shish kabab- spicy, so good 3/5 veggies- too soggy for me, prefer crisp like in Chinese food 3/5 daal- standard 4/5 roshgolla $10 - pretty good, really sweet 3/5 malai chomchom $10 - extremely sweet 3/5 ras malai $12 - can be less sweet

It's been a very long time I tried their food . I was a regular there when I was living in queens…read more Now I live too far to come here often. On our victory day this month I decided to try some Bangladeshi food from an authentic Bangladeshi restaurant. The place looks ok, no fancy decorations. Service was good, food was good. I only ordered lobster with white rice . It was good but too oily ! Also tried their cha, after lunch I had to drink some lol.

The food is amazing and the staff are so friendly and welcoming. I had the beef biriyani and it was…read moreso good, the beef was tender and the rice was very aromatic and flavorful. I will be returning again soo.

We are out of towners and needed catered food for our son's event in Queens and reached out to a…read morebunch of Bangladeshi restaurants. Based on the menu we wanted, Khalil Biryani ended up being the one with the best rates per person. A few restaurants had cheaper fixed catering packages, but once we swapped in the dishes we actually wanted, their prices ended up being higher. We worked with Rubel at the Jamaica location and he was patient, responsive, and easy to work with throughout the entire process. On the event day, the food was delivered right on time. Everything was packaged well and they included clear instructions on how to handle the food so it stayed fresh until serving. For appetizers, we ordered 70 chicken samosas, but they gave us 80. In fact, they were generous with all the catering trays and gave us noticeably more food than we expected which we really appreciated. For the mains, the beef biryani was awesome. The taste actually reminded me more of a beef tehari than a traditional biryani but that wasn't a bad thing. The beef was cooked perfectly, tender, and very flavorful. The eggs for the biryani was given seperately so they didn't get soggy and broken. My only room for improvement here is the meat distribution between the trays. The overall amount of meat was perfect, but the first two trays had too much meat and not enough rice, while the last two trays were mostly rice. The chicken roast was another standout. The spices were well balanced, the chicken was fall off the bone tender and it received compliments from just about everyone. The shami kababs were probably the weakest item. They were okay. I've definitely had more flavorful versions elsewhere. There was also a simple salad that was included. For dessert, the gulab jamuns were the best we've had in NYC so far. Overall, the beef biryani, chicken roast, and gulab jamuns completely exceeded our expectations. We had several guests ask where the food was from, including people who live in the area and have plenty of access to Bangladeshi restaurants. That says a lot. Kudos to the Khalil Biryani team for helping make our event a success.

we just box boxes of mishti and it is bad smell from the mishti. I am trying to call the number to…read morecomplain and the number is a non working number. what is ur number for customer service?

Very poor customer service at the back meat shop. The person in charge refused to sell us 3 lbs of…read moregoat meat and insisted we purchase 5 lbs instead. He gave a nonsensical excuse saying that no other customer would want to buy the remaining portion. That is not a valid reason to refuse a customer's request, especially when we are willing to pay for what we need. It was only after we questioned him and got into an argument asking why he was refusing to sell us 3 lbs that he finally agreed. This kind of behavior is unprofessional and unacceptable. also not mentioned we had to get two manager involved as well

Update : I heard…read morefrom my friends they are doing pretty good still now, good the service is great! Someone told me about this new Bangladeshi snack place in Jamaica. So on my way to meet my friends I decided to stop by. Upon searching on google it says opens at 1 pm, but they actually opens around 3/4 pm. I Gus's because it's a snack place, most desi people will come in the evening. Some young Bangladeshi friends decided to open a authentic Bangladeshi snack place, what an awesome thing to do! Rather then living on minimum wage at Dunkin' Donuts or McDonald's ! They decided they wanna try something different & make money for a better future! The owners are nice, very welcoming & super helpful. I ordered chatpati & lemonade! Both tasted great! Was full, so could not try out fuchka or faluda. Maybe after a month I will stop by again just to see how it's going. I hope this place does really well & have more Bangladeshisnacks in time, which we all Bangladeshis miss terribly I also wish I lived in Jamaica I would been their every day customer! I saw someone in google complaint about the price being high. I have to say this, so here it goes : 'We desi people will pay way more to an American food place without a single complaint! But don't wanna pay decent amount to our own kind! ' Really sad & disappointing! Please lets help our small desi restaurants to grow ! Don't be be so judgmental, they just opened. Give them some time so handle things! It's not that easy to open a business & make everything perfect in weeks! Btw , the food is actually pretty good. As long as their food is great & they keep the place nice & clean please don't complain! Instead encourage, so they do much better in future

The doi fuska wasn't the best, even though they said it was their best seller, It makes me…read morequestions the credibility of the workers and there taste. MAYBE they should MOVE ON and consider their menu options.

My friends and I tried to hit up this place a couple of months ago, but making it in just before…read moresundown we found they were closing early for Ramadan. We recently were able to go back where we found the staff fun, accommodating, and the food tasty while reasonably priced. Eater has this place listed as one of the best burgers in the city - specifically the lamb burger. They describe it as thick and juicy, which to me is say no more! I love lamb. I did enjoy the burger, but was hoping it would be cooked to medium (I forgot to specify), but mine was well done. The lamb flavor shined through. I will get this again asking for it medium. The fries were medium cut thickness and crispy. Besides this, our group also tried the Shag Panner (I usually see this spelled saag paaner), which was the sleeper hit. Everyone enjoyed the amount given and thought it was delicious. The lamb biryani was also enjoyed by the group with chunks of lamb meat buried inside the rice it had a good flavor. I like they had a bottle of white sauce on the table which is really delicious on everything. Mango Lassi, or intensely flavored milky tea or cans of soda round out the drink options. We tried the rice pudding which was very thick and creamy with a slight orange tint to it.

It's not often you will see me give 5 stars to a restaurant, but when the food is excellent,…read moreservices are above and beyond the place is super nice and clean - it makes you want to make that exception and give Five The restaurant chef really makes amazing food. The food they make with are Zabiah Halal. This means it's fresh, clean-cut meat with no chemicals, etc, used to grow the animals also its cut in the most humane way possible. I really enjoyed their vegetarian dishes and some authentic Bangladeshi dishes they are well known for If you're at the restaurant, I would highly recommend reaching out or asking for Mr Alomger. He is the best person to order your food with. He makes sure your food served is the way to your liking. Enjoy Halal Diner and thank me later

I'm not sure I would recommend Panshi as one of the top tier Bengali restaurants on Hillside…read moreAvenue, as the food was extremely oily and the service left something to be desired. But on a Ramzan night when most of the other establishments were closed for private iftar parties, we found a table here and acceptable dinner offerings. For vegetarians, I would highly recommend the karela (bitter gourd) potato sabzi. Karela is controversial as far as veggies are concerned given the namesake pronounced bitter aftertaste, but Panshi's technique of generously drowning the gourd in mustard oil removed any misgivings I may have harbored. The potato was also very tender, and I appreciated the waitstaff's recommendation to pair the sabzi with white rice rather than the equally oily pulav. Their fried foods for iftar were also good, especially the aloo chop.

I'm concerned at how unsafe and unsanitary this place is. Normally I don't care if the inside of a…read morerestaurant has bad surroundings if the food is good. Because in the end we're here to eat so that's always my top priority. However, when you sit down in a restaurant and the table is sticky it gives you a bad impression from the start. Either way, we still gave it a chance. The food is very cheap. We only got snacks like samosa for appetizer. We also got a bowl of chicken,shrimp Thai soup. The samosa tasted pretty good but the soup. Oh man, did you ever bite into a chicken and you can literally taste the chicken in a bad way?? Thats how it tasted like. Like raw chicken before you cook it. It was bad. I almost threw up. For entree we got beef biriyani which was also awful. The beefs taste didnt suit with me. It was dry and had a weird taste. Overral I didnt like the experience at all. Only gave it 2 stars because of the samosas. Careful for what you order.