I had a really disappointing experience at Premium Sweets, and honestly the customer service…read morecompletely ruined what should have been a simple visit. The cashier, Sahan, was rude, dismissive, and unprofessional from the start. What stood out the most was how unfairly customers were being treated. I had been waiting to be helped, but instead of serving people in the order they arrived, he skipped over me and chose to help female customers who came after me. It was very obvious and felt extremely disrespectful. When I tried to address my concerns, the situation only got worse. Sahan claimed he was the supervisor, but when I asked to speak with management, he refused and would not provide any way for me to contact someone above him. Rather than trying to help resolve the issue, he acted like he didn't care at all and made the whole interaction unnecessarily frustrating. On top of the poor attitude, he seemed unwilling to answer simple questions properly and came across as incompetent when handling basic customer service. There was no apology, no acknowledgment of the issue, and no effort to treat customers fairly or professionally. I came here expecting good food and decent service, but the way I was treated left a terrible impression. Customers deserve respect, fairness, and professionalism regardless of who they are. Management seriously needs to pay attention to how staff members like Sahan are representing this business, because experiences like this are exactly why people choose not to come back.

I went to Premier Sweets and really enjoyed the food. The lamb shanks were really good, and the…read morekala bhuna was great--rich and flavorful. Mansur was great too,and the chamcham. Overall, a very satisfying experience.

I am petrified. I purchased 2 prepackages boxes of biryani from Sagar and got nothing but bones,…read morenot a SINGLE piece of meat. This is obviously intentional. They're charging full price for meat biryani and giving customers scraps. Completely dishonest business practice. I couldn't go all the way back, so I lost my money and my lunch. If you value your money and your time, avoid this place, they clearly don't respect their customers. Not to mention the cashier was chaotic and rude for no reason. Not a good environment, poor service, diabolical food, major SCAM ALERT!

Listen... when you have the flavor down you can charge higher prices. Staff are extremely…read morehospitable. I am not too big on Bangladeshi food but I would definitely come back for the Chicken Roast. Small grab and go style restaurant, It would be cool if they fixed up the place a bit. 4/5 Star

Really good food. 5/5 beef curry- spicy, I picked super…read moretender pieces 4/5 roasted chicken- slightly sweet, not spicy 5/5 shish kabab- spicy, so good 3/5 veggies- too soggy for me, prefer crisp like in Chinese food 3/5 daal- standard 4/5 roshgolla $10 - pretty good, really sweet 3/5 malai chomchom $10 - extremely sweet 3/5 ras malai $12 - can be less sweet

It's been a very long time I tried their food . I was a regular there when I was living in queens…read more Now I live too far to come here often. On our victory day this month I decided to try some Bangladeshi food from an authentic Bangladeshi restaurant. The place looks ok, no fancy decorations. Service was good, food was good. I only ordered lobster with white rice . It was good but too oily ! Also tried their cha, after lunch I had to drink some lol.

We are out of towners and needed catered food for our son's event in Queens and reached out to a…read morebunch of Bangladeshi restaurants. Based on the menu we wanted, Khalil Biryani ended up being the one with the best rates per person. A few restaurants had cheaper fixed catering packages, but once we swapped in the dishes we actually wanted, their prices ended up being higher. We worked with Rubel at the Jamaica location and he was patient, responsive, and easy to work with throughout the entire process. On the event day, the food was delivered right on time. Everything was packaged well and they included clear instructions on how to handle the food so it stayed fresh until serving. For appetizers, we ordered 70 chicken samosas, but they gave us 80. In fact, they were generous with all the catering trays and gave us noticeably more food than we expected which we really appreciated. For the mains, the beef biryani was awesome. The taste actually reminded me more of a beef tehari than a traditional biryani but that wasn't a bad thing. The beef was cooked perfectly, tender, and very flavorful. The eggs for the biryani was given seperately so they didn't get soggy and broken. My only room for improvement here is the meat distribution between the trays. The overall amount of meat was perfect, but the first two trays had too much meat and not enough rice, while the last two trays were mostly rice. The chicken roast was another standout. The spices were well balanced, the chicken was fall off the bone tender and it received compliments from just about everyone. The shami kababs were probably the weakest item. They were okay. I've definitely had more flavorful versions elsewhere. There was also a simple salad that was included. For dessert, the gulab jamuns were the best we've had in NYC so far. Overall, the beef biryani, chicken roast, and gulab jamuns completely exceeded our expectations. We had several guests ask where the food was from, including people who live in the area and have plenty of access to Bangladeshi restaurants. That says a lot. Kudos to the Khalil Biryani team for helping make our event a success.

It's been a while I come back here , recently I had been craving for some kacchi biriany and only…read moreplace I thought of is this place . I ended up coming two weeks in a row . Good thing that they don't give only one piece of meat no more , finally . The taste was good . Still I feel the price is very high for the taste . Both times the oil was too much too . Customer service was great .

we just box boxes of mishti and it is bad smell from the mishti. I am trying to call the number to…read morecomplain and the number is a non working number. what is ur number for customer service?

Very poor customer service at the back meat shop. The person in charge refused to sell us 3 lbs of…read moregoat meat and insisted we purchase 5 lbs instead. He gave a nonsensical excuse saying that no other customer would want to buy the remaining portion. That is not a valid reason to refuse a customer's request, especially when we are willing to pay for what we need. It was only after we questioned him and got into an argument asking why he was refusing to sell us 3 lbs that he finally agreed. This kind of behavior is unprofessional and unacceptable. also not mentioned we had to get two manager involved as well

My friends and I tried to hit up this place a couple of months ago, but making it in just before…read moresundown we found they were closing early for Ramadan. We recently were able to go back where we found the staff fun, accommodating, and the food tasty while reasonably priced. Eater has this place listed as one of the best burgers in the city - specifically the lamb burger. They describe it as thick and juicy, which to me is say no more! I love lamb. I did enjoy the burger, but was hoping it would be cooked to medium (I forgot to specify), but mine was well done. The lamb flavor shined through. I will get this again asking for it medium. The fries were medium cut thickness and crispy. Besides this, our group also tried the Shag Panner (I usually see this spelled saag paaner), which was the sleeper hit. Everyone enjoyed the amount given and thought it was delicious. The lamb biryani was also enjoyed by the group with chunks of lamb meat buried inside the rice it had a good flavor. I like they had a bottle of white sauce on the table which is really delicious on everything. Mango Lassi, or intensely flavored milky tea or cans of soda round out the drink options. We tried the rice pudding which was very thick and creamy with a slight orange tint to it.

It's not often you will see me give 5 stars to a restaurant, but when the food is excellent,…read moreservices are above and beyond the place is super nice and clean - it makes you want to make that exception and give Five The restaurant chef really makes amazing food. The food they make with are Zabiah Halal. This means it's fresh, clean-cut meat with no chemicals, etc, used to grow the animals also its cut in the most humane way possible. I really enjoyed their vegetarian dishes and some authentic Bangladeshi dishes they are well known for If you're at the restaurant, I would highly recommend reaching out or asking for Mr Alomger. He is the best person to order your food with. He makes sure your food served is the way to your liking. Enjoy Halal Diner and thank me later

Goat curry was excellent Sweets were very fresh and…read moregorgeous No complaints on the food at all. Prices were ok This was the to go side so don't expect a great ambiance and to go is open all night The Cashiers were very friendly albeit the accent ms were a bit difficult

I'm not sure I would recommend Panshi as one of the top tier Bengali restaurants on Hillside…read moreAvenue, as the food was extremely oily and the service left something to be desired. But on a Ramzan night when most of the other establishments were closed for private iftar parties, we found a table here and acceptable dinner offerings. For vegetarians, I would highly recommend the karela (bitter gourd) potato sabzi. Karela is controversial as far as veggies are concerned given the namesake pronounced bitter aftertaste, but Panshi's technique of generously drowning the gourd in mustard oil removed any misgivings I may have harbored. The potato was also very tender, and I appreciated the waitstaff's recommendation to pair the sabzi with white rice rather than the equally oily pulav. Their fried foods for iftar were also good, especially the aloo chop.