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    Kohl's

    2.3 (46 reviews)
    Open 9:00 am - 10:00 pm
    Updated 1 month ago

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    Fast. No Hassle. (Amazon Return Desk Located By The Women's Dept & Toys?)
    Mercedes C.

    To me, Kohl's is like that one sweater that's been shoved in the back of the closet: sometimes I forget it's there, but then when I see it, everything changes. It's been a long time since I came here to shop, but recently on a holiday school closing, came here to return an Amazon package. Walking down the aisles made me feel like I was taking a trip down memory lane. I think the allure for me back when I came to Kohl's regularly, was that I could pick up Vera Wang's signature neutral eye makeup. Even though I didn't shop this time, I noticed floor reps getting busy sorting and tending to shelves. Merchandise is still plentiful, sections are clearly marked and racks are neat. Amazon (Returns) is no longer tucked wayyyyyy back in the corner. They're taking their kiosk seriously and now located in the middle of the store with very visible Amazon signage. The two employees were pleasant and fast. One of them taped up the opened the small rug in its box I brought in and given a return label. I was out of here in no time.

    Cleanest floors. The best thing I can say about Kohl's. The rest is downhill.
    Matt F.

    If I could say once nice thing about Kohl's - both in general and this location - is that they have clean tile floors. Yes, their tile floors are buffed to a shine and clean as hell. Their rugs, not so much. Their floors are the cosmetic best out of similar stores. And I mention their floors, because that's pretty much the highlight of this location. I'm generally not a fan of Kohl's brand. I rarely shop here if at all. It's like Macy's merged with TJ Maxx and produced their offspring Kohl's. The pricing of some things are ok, while others are not a great deal at all. You may or may not find what you're looking for as far as clothing options, but you could also find what you're looking for shopping elsewhere too. The toy section is atrocious. Do yourself, your kids, and your wallet/purse a favor and get that toy elsewhere. Some are garbage and others are overpriced. Some look like the return cart came over and placed things in a pile Jenga style on the shelf. I reluctantly came here today to return a Christmas gift for my son (a hoodie that doesn't fit). The returns/customer service line was a looooooooooooong wait. 2 were working at the registers and one of those two kept walking to the back trying to look as occupied as she could. Please. I worked retail and know the tricks. If you want a break, ask for one - don't milk the job when you have a long line of people patiently waiting. Or how about just doing your job. Hey, how about actually getting another employee at the empty third register and yet another to clear the return piles for you. That would be efficient. With a long, long line - a worker came with a customer and had the customer cut the line, which was not cool at all and a terrible move. Really inept management here. Finally got the return (gift card) and just couldn't wait to walk out of here. Parking lot is ok. They share the same complex with Petco, Sleepy's, Sprint store, and a furniture store. Most crowd the front of the lots because walking a few more feet would be terrible. You can find spots more easily on average days after the second tier. Really in all fairness, they do have SOME decent pricing on SOME items - but if saving a few pennies or going elsewhere are the choices, I'll gladly go elsewhere.

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    4 years ago

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    19 days ago

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    2 years ago

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    2 years ago

    6 cash registers are down and line is around the store. Save time and go to white plains location

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    10 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    10 years ago

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    18 years ago

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    8 years ago

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    6 years ago

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    9 years ago

    always hate this place because of the customer service and how messy and unorganized.

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    7 years ago

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    13 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    Review Highlights - Kohl's

    This has been my go to for Christmas gifts and now they have Amazon products like a fire stick and other amazing things!

    Mentioned in 5 reviews

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    Kohl's - deptstores - Updated May 2026

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