I feel good about owning beautiful clothing made with lasting style and quality using fair trade,…read moreorganic, and environmentally responsible materials. I no longer wast time and money on disposable clothes. What a beautiful treasure Verdalina is.

Came in around 4:30 and brought in items to sell my items we not done until after 8 which was…read moreextremely frustrating when I was told it would be done by 6pm, 2 hours makes a huge difference I want to thank the other girls working who gave me the person who took forever her name was Jaia i hope a manger sees this and does justice!

Not worth it to come to this location. I went in to give this location one last shot, yet again…read morethey took basically no time looking through my clothes and offered me a laughably low amount -around five bucks for 5+ trendy barely worn items-. I love selling my old clothes and I've had so much better luck with the exact same items at other Plato's locations or Buffalo Exchange. Don't bother at this location they will only wreck your folded bags and waste your time. (If I could give 0 I would)

This place needs more love. It's a cool antique store lots of other interesting items. This place…read moreis fantastic for finding cool birthday and Christmas gifts. Lots of local university fan stuff too. The prices are very reasonable too and the employees are very helpful. Very much a old school mom and pop type local store

I had to waste some time waiting for a prescription to be filled and have always wanted to stop in…read moreto this store. I have never, in my whole life been so uncomfortable in a store. I was looking for a serving platter and a bracelet to complement some I already have. The three women working followed me around so closely. It was so awkward that at one point, I stopped what I was looking at and made eye contact. I finally just left. Their stuff was cute and I didn't even get to look at the prices. They were breathing down my neck too closely. Maybe invest in cameras to watch your customers. Reading the other reviews, this seems to be a trend.

This large outdoor shopping center has a few dozen stores and is laid out so that you're going to…read morebe driving from store to store as you complete your shopping. Plenty of parking, which is helpful. Bath & Body Works, JCPenney, Petsmart, Target and other retail. McDonald's, Panera, Qdoba, Red Lobster, Friday's and Panera. There is even a Tesla Supercharger station here. On this early morning, I just needed that OfficeMax and I was quickly on my way. [Review 11991 overall, 1774 of 2019.]

Meh. I know how badly this area needed a "mall" but for how long it's been and seeing what is here…read moreI'm disappointed. No Panera's Bread, Starbucks, DTLR or Foot Locker. It appears the clothing stores around here seem like they're completely missing the demographics of local neighborHOODs like of Seven Gables, St Paul's area and Varina. Doesn't seem like much is here for guys.. at all. Either way it doesn't matter it's usually dead here except for the restaurants like Olive Garden, Chik Fil A and Red Lobsters. What is strange is that everything here ..and near here seems to be a mini version of their West End counterparts. The Best Buy across the street, The Red Lobster.. all are noticbly smaller. There is a roundabout for some odd reason, and 70% of the area is empty parking lot. You'll ask yourself "wow do people around here know how to drive?!" the answer is likely no since two high schools are about 15 minutes away and the international airport is also close by..plus it's still new so you're getting a mix of newbies on the road dealing with a roundabout. Long story short I would not be surprised to see this place go the way of this area's last mall, Eastgate aka Fairfield Commons that's only 5 or so minutes down the street. People here are very rude except for Chikfila or whatever. I will never go to the GameStop here again, it' was my first time experiencing a ghetto GameStop. The employees wear urban clothes, du rags howeer you spell it.. kids are always in here and it's the size of a closet with maybe 2 bins of used games that are still fairly new and from this gen. Short Pump is still the best shopping center.

It's nice if you like spending money on used clothes... I personally hate people to buy…read morevintage...but don't actually dig for vintage at thrift stores... Kinda seems pointless to me. I mean, you can brag you found it etc... But then you will be saying ... I paid 112 for it?! Wouldn't it mean more if you found it at an actual thrift and paid 6 for it??! Learn your shit and actually vinage shop right...at your local thrifts!!! Anyways rant over. Overall this shop is very well put together. It has different sections of stuff and has some knickknack stuff too. If downtown it's worth the stop by.

I had an issue with a purchase and was promised a 40% refund on April 17, 2026. On May 1, the…read morebusiness confirmed the refund would be issued immediately, but it was never processed. After multiple follow‑ups with no resolution, I had to dispute the charge with American Express, who ultimately credited my account. Sharing this so others are aware of my experience with the refund process.

Alright this is a place you aren't coming here shopping for the service but for deals. The clothes…read moreare ok quality but they are great for last minute shopping. Need a piece of costume jewelry, belt, shoes or a shirt it's a good place to go too.

My favorite Richmond thrift store! It's not quite as cheap as a Goodwill or as Circle down the…read morestreet but it's a more curated selection and they have a lot of items that aren't expensive. The staff is always nice and very helpful. Highlights include the trinkets/collectibles in the back of the store, the jewelry, and the vintage lingerie rack. Also, I don't know how they do it but they always have a great selection of pants and skirts which feels rare for thrifting. I always recommend this place!

Owner was extremely friendly. The place had an amazing selection of vintage pieces and my daughter…read moreenjoyed purchasing some kids vintage clothes too! Highly recommend.

I was headed to the library when the Immortal Forest sign caught my eye with its Norwegian black…read moremetal styling. I love me some of that so I had to stop. It turns out it is a goth type establishment. I'm not very goth myself but most certainly appreciate colorful makeup, black clothing and jewelry and the like. I believe they very recently opened so there was a huge selection of clothing but they have room for more. The goth woman (or man or whatever gender) in your life will LOVE the clothes, shoes, makeup etc. Yes--there shoes, jewelry, belts, bracelets, delightfully snarky greeting cards, pins and things for babies and children. I liked the coffin shaped crib for sale. The prices were great and the dude working there was great. I plan to go back in a few months and see what else comes in. I was happy to walk about with a funny card and cheek/lip color. I'm definitely checking back in a few months because I think they will have even more things.

From the owner: Whether you're a vampire, goth, metalhead, emo, obsessed with all things macabre, or you just love…read morethe color black, you will probably fall in love with us. Be warned... we bite (out of love, of course). Dark Academia|Goth|Metal|Dark|Emo|Punk Vampire owned boutique & blog Baby/kid Dark Academia|

Great shopping for special occasions or just finding something different. Located in nice area…read morewith plenty of security and lights. The clothing and accessories are so unique. Customer service at the registers is outstanding

I Have A Complaint on the Regional/General Manager from Maryland. I am trying to reach the…read morecorporate office with a complaint. I just got off the phone with the Regional/General Manager from K&G in Maryland. Nothing was resolved by the Regional/General Manager of the White Oak store. Just a bunch of hot blown air to the customer. He promised me something out of the store as a compensation for the hardship that I faced in his Richmond store and then when I asked him about it later he acted like he knew nothing. You, see, apparently he is not in Richmond but in Maryland. I see why the subordinate leadership in Richmond is just as bad as he is. K & G needs better leadership. I faced a very difficult time over the years dealing with the manager in the Richmond store. She is very rude and follows customers around the store and makes the shopping experience very uncomfortable. Because of this I have not been in the store lately because I am in fear of harassment. I hope that someone from the corporate office reaches out to me soon so I can fill you in on what was promised to me in compensation for the Richmond store management and employee behavior. I am truly dissatisfied to have been lied to by the Regional/General Manager. This review only shows a little bit of the problems with your Richmond store.

I recently purchased a pair of jeans from Shockoe Atelier, and I honestly couldn't be more…read moreimpressed both with the product and the experience. From the moment I walked in, the shopping experience felt intentional and personal. They the time to walk me through the different denim options, fits, and fabrics, and gave me great insight into what I should realistically expect from the jeans over time, how they'll break in, how the denim will fade, and how the fabric will truly become my own with wear. That level of education made the purchase feel like an investment rather than just another pair of jeans. The craftsmanship is immediately noticeable. The denim feels substantial without being stiff, and the fit is tailored yet comfortable. You can tell these jeans are made with purpose and attention to detail.

WARNING - THE NEW ADDRESS IS 1623 WEST BROAD STREET, RICHMOND. AS OF THIS REVIEW, THE ADDRESS ON…read moreYELP IS INCORRECT. Small batch denim which is made as well or better than any denim I've ever owned. If you're a "denim head" you'll appreciate the detail that goes into their products. From quality, Japanese denim, to lined back pockets, to leather pads in the rivets for ease of removing the rivets without damaging the denim if a repair is ever needed. BTW, FREE LIFETIME REPAIR on all their denim products! They'll gladly hem the jeans to change the inseam if you prefer something more custom for you. I drove over 90 minutes to visit the store and it was time well spent. (Glad my SO found the correct address and hours before I made the trip.) If you're into selvedge denim, I'd recommend giving Shockoe a try. With their repair policy, it just might be the last pair of jeans you purchase for many, many years--unless you're like me and can't resist buying "just one more pair."