The customer service woman at the register was horrible. She took my purchases of pants and as she…read morerang them up, she bundled them in a ball and shoved them into a bag that she then tossed onto the counter. I had to take each item out and fold them properly and replaced them in the bag. Training of customer service skills are indeed needed at this store.

I usually really enjoy browsing through Ross stores and I've found pretty sweet deals at plenty of…read morethem but the selection at this Ross can be hit or miss. What's worse is that the customer service here also leaves a whole lot to be desired. The service at other Ross's can also be meh here and there but it seems like 90% of the associates at this particular store are either: a) upset they have to be at work or b) more interested in gossiping with their fellow disgruntled coworkers than doing their job. Unfortunately, if you live in the immediate area of Hatfield/Lansdale/Montgomeryville, this is probably the closest Ross to you without having to drive to Royersford, Warminster or Plymouth Meeting. I'll gladly take my money and head to Kohl's right around the corner for a better shopping experience.

I absolutely admire this place! I'm all about reduce, reuse, recycle especially when it comes to…read moreclothing. I'm not too much on the consignment side, although I did hear the owner, Alba was picky. I brought some items and Alba took like 7 things and I got a credit for $30. So that worked out for me as my first time. My experience in the shop is always pleasant. Alba asks when you walk in if "you're looking for something particular?" Or "have you been here before?" Which I think is super kind and welcoming. She knows what she has in the store so you can just say "hey do you have any body suits?" She will let you know yes or no and if she does she'll tell ya where to look so you don't have to waste your time if you're literally in there looking for a specific item. Also, pricing is dirt cheap makes me feel like I am thefting from the place when I check out! It's a really nice spot & she keeps it organized, Alba knows her stock, and always has a wonderful selection of clothes for her customers! *Owner-Alba= nice, kind, generous & friendly *Prices= cheap and always sales *Selection= 10 out of 10 If you haven't been there in awhile go check it out I highly doubt you'll leave with nothing!

Got me a new beautiful Dooney & Burke purse, so many to choose from ! I just love this placeread more

So the kid needed a prom dress and decided that none of the local area stores were good enough and…read morethat the dress she wanted was available here. Let's drive 45 minutes each way and come on a Saturday when places like this will of course be "deserted". Sounds Great! About as much fun as watching a Jaws IV marathon. A few random notes: * The Yelp listing I assume is old and says that masks are mandatory and that the staff will be wearing them. Neither of the above is true. One member of the staff was wearing one and none of the patrons had one on. * The store has two entrances - one on either side of the building. You enter one side for the prom stuff and the other side for the wedding stuff. * Wedding stuff of course requires an appointment. They keep their thick old school book on the counter and it is indeed packed. For prom wear you show up and the next available staff member assists you while they are also assisting other people at the same time. * My daughter was interested in a dress that their website lists as in stock with them. Nay-nay on this. The staff member who assisted us said that they didn't have that dress but dresses by that designer which is what that means. The website does not real time availability. If you really need a particular piece, either call before you come or buy it elsewhere. With that said, the trip was a success. While the dress she wanted was never stocked here at any time (per the staff member who assisted us), she did find something similar that worked and it was a little cheaper then what she initially wanted so score for me since stuff here is not cheap by any means. Ideally coming during the week I think would yield the best results with being able to browse and try things on without people being everywhere. Door to door the process took about 70 minutes which I guess isn't bad although next time I'll stick with the Jaws IV marathon as it might be less painful.

I had a good experience at the beginning, they were very helpful in picking my wedding dress…read more However, that's where the good experience stopped. I ordered a size 8 and after weeks of waiting for it to arrive, I was excited to try it on. Sure enough, the size they gave me was a size 12. It wouldn't even stay on. They apologized and said they'd order me the correct size right away. Finally, about 3 WEEKS before my wedding, the dress arrived. IT WAS A SIZE 6. i couldn't even breathe and it felt very unflattering. They told me I could get it taken out, but that I had to contact the seamstress myself from their list. The seamstress I saw was great, but had a very hard time taking the dress out enough. In order to make the dress fit me, several seams had to be broken and it compromised the integrity of the gown so it didn't look great. I was very displeased with the mistakes The Country Bride and Gent made and the lack of accountability and support after they left me in a difficult position.

This location has way too many flaws compared to perks. This location is decent for buying but make…read moresure to fully examine what your buying. I've accidentally bought shirts with stains and holes here and that's unacceptable. Also clothing is often mislabeled (especially shoes!) so double check every time. It's awful for selling. I've taken BRAND NEW clothing with tags here and turned away. "This is from last years PINK collection, we really only take clothes less than a year old". Their loss. There really isn't designer brands here, the only name brand clothing I've ever seen was American Eagle... the majority of it is literally target brands. Staff is often rude and short. I get it, I bet the customers here suck, but at least act like you like your job. They literally barely say anything except a total.

My name and phone number was already on file for years so when I dropped the clothes off all my…read moreinfo was already known. Waited 4 1/2 hours for them to look at my clothes and they never texted me. Showed up to see if they were done and they told me they didn't want any of my clothes. I asked them why didn't you guys inform me my clothes were ready for pickup and they said "maybe you put the wrong number". Wasted my time because the store is run by 16 yr old girls who just sit there and gossip all day. Unfortunately all the Plato's closets are like this and if your a man then don't even bother going to any of them, there all just "trendy" girl clothes stores now and the selection they have for men is stuff no one would ever wear that they charged $50+ for. Sucks cause Plato's used to be for boys and girls and now it's just for teenage girls. DO NOT GO TO ANY PLATOS CLOSETS IF YOUR ARE A GUY

Still think this Walmart is super dingy and creepy HOWEVER their clothing section offers way more…read morethan the warrington or Warminster locations. The Horsham location has some of the same brands this store carries but they're always out of stock. They're getting one star improvement for their variety of apparel. However the entire apparel team was standing and doing absolutely nothing but talking while the floor definitely needed help. Not good to see that many employees standing - meanwhile one of the presumed managers kept yelling at someone stocking candy at the checkout lanes. Oh and the guest service went really quickly. Not my usual Walmart but if I need clothes I'll be sure to stop here!

3 managers didnt understand whatt "discrimination" means. They told me not allowing "associates" on…read morethe floor who tell customer "I dont speak English" was "discrimination. No its ensuring customers cant get assist they need. "Discriminatiion" would be not allowing someone to work the floor becayuse they have a limp or other impairment that does not impair their ability to do the job but they are told you can;t be on floor because you limp. etc. You dont hire a lifeguard who can;t swim because that would be discrimination. Sent complaint to Walmart "ethics" Told them 3 aself described "managers"\said it was "discrimination" if these ppl who can;t speak the language, and therefore can;t do the job not given job of speaking to customers. Ethics informed me they would talk to store manager about this but since one of the managers had called me and IDed sefl as store manager what help would that be? (One manager told me in loud voice, in order to imply to other customers standing in line, that "They're people, they're equal" kept repeating that and loudly despite my never saying anything absent they need to be able to answer customers' questions. Ethics didnt seem to have an issue with her doing that) I sent complaint to top Walmart person in corporate and never received reply.) Shame on Walmart!

My last Burlington experience was at the one in Jenkintown which was fully stocked and seemed…read morerather high end. As for this location, that was not the case at all. The seasonal section wasn't too bad but the clothing department. It was bad. Everything there seemed extremely old and dated but the prices weren't even that cheap. There weren't a lot of great brands to boast about either. Looking at the accessory section and shoe section was worse. Basically empty. The store was honestly sad to shop in. There were a handful of employees around, all who seemed nice. This store seemed a bit drab as well. Walking into this location vs Jenkintown would make you think this is an entirely different retail chain with how different it is. The housewares section was a bit messy as well. The rest of the store pretty well maintained. Overall I'd say pass on this location and hit up the other locations. This one will more than likely disappoint.

This store is very well organized and has a great selection of products and goods. I have been…read morethere on different occasions and my experiences have always been pleasant. It is never too busy which is a plus for me.

I really don't want to share this place with anyone. I love going, and usually stop in at least…read moretwice a month. Mostly women's clothes. Very limited men, children and housewares selection. No toys, some books. But this store is really for women's clothing. Very clean and organized, and a great cause.

A very friendly store and for a good cause. Prices were very fair. Great selection. I'll go back.read more

My wife loves the store. I have bought her many gifts over…read morethe years. The selection is always nice. The quality is always reliable. Great small business to support

The owner is very rude in a condescending stuck up I'm better than everyone tone. She does not back…read morethe quality of her clothes and does not truly cater to all body sizes and styles. And her one child talks disgusting towards others commenting on disabilities, appearance and even sexual orientation at an elementary school level) won't patronize this store ! Very sad for a small town business (wish yelp would let us give no stars

I hate writing bad reviews about small businesses. We do everything we can to lift up small…read morebusiness. What do you do though when you've waited almost a year for items and your questions are ignored? What do you do when your emails are ignored so you go to their social media page to ask questions and then they block you? What do you do when this company takes your money, but they make zero effort in filling your order or explaining to you what's going on? Well, you point out that taking someone's money and then providing them with not product that you said you would is theft. This company has nice products, which really sucks because they are going to steal from others who are sucked in by the great products. They will take the chance and get burned by these thieves just like hundreds of others have been. Do yourself a favor and go to a different company for your clothing. You are rolling the dice and risking them stealing from you too if you give them your business. We are out over $265 and are left being able to do almost nothing. Update as of March 1, 2022. I finally got an email from someone saying they were the new customer care rep for WCG clothing. In the email they did and said everything I would have expected from a solid, legit company. They apologized for the wait. They told me which shirts were in stock and could be sent, which ones needed printing and which ones could no longer be made. They asked me to pick 4 new shirts to replace those that could not be made any longer. They shipped those 4 with the other shirts that were ready to go and I finally got my order on March 1. I'm updating my review SOLELY on the effort made by this one individual to right this issue almost a year to the day that I made my original order. As I said above, this company makes a good product, unfortunately their customer service was horrible, at least it was until this new individual took over to handle things in that area. They are the only reason I'm giving this business a 3 star review. WCG, if you read these you owe a HUGE thank you to your new employee. I'm just bothered that instead of handling this situation like this six months ago you guys chose to block me and ignore every question I had to try and find out what was going on with my order. You lost my business and many other people's business......I will still no longer patronize WCG, but at least I can say that one employee there did what a good business person should have done to try and make things right. To them I say thank you very much!!!!

They went Chapter 11. They failed to deliver shirts to thousands of customers or pay them back. Iread more

Stopped in around 6:00 today to check out this location since I've been meaning to see it for a…read morecouple months now! Was not welcomed when I walked in. Two sales associates deep in conversation at the back of the store (one was steaming merchandise). I guess the conversation was so thrilling that the other sales associate couldn't leave the desk to ask me if I'd like any help/customer service 101. Items were cute but I had the vibe that it didn't make a difference to the store if I was there or not. At least they told me to have a good night when I walked out from lack of customer service!

I always leave Lo with new clothes that make me feel confident, they are great quality too! The…read morestaff is always very helpful! I love shopping here because they have clothes for women of all shapes and sizes! Def worth the further drive for me to go shopping there!