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Kohl's

3.0 (83 reviews)
Closed 9:00 am - 9:00 pm
Updated 1 month ago

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Benefit Goof Proof Brow Pencil in 3.75(Warm Medium Brown) from Sephora inside Kohl's! - A hand holds a Benefit Goof Proof Brow Pencil in front of a black and white Sephora shopping bag, with a woman in the background taking a photo.
Rachelle P.

I like this location, hubby and I came in looking for a couple pairs of work pants for him. He said it's the only place he shops for them and was happy with his new pants! I found the cutest SO brand striped jumpsuit in my size on their sale rack! I hope they get more in this spring, since it was the last one left at the time of purchase and oh so comfortable on! I'd love to collect them all! I also stopped by Sephora which by my surprise is now inside Kohl's and purchased a great brow pencil! I would definitely recommend this location, the staff are helpful and there's a Sephora inside if you're in the need of makeup to go along with your new cute outfit! We'll definitely be back to shop till we drop! SYOY! :-)

Jewelry clearance - A jewelry display features necklaces, bracelets, and accessories on a metal rack and shelves, with price tags visible.

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12 days ago

Drive from Sacramento to shop. My husband loves Kohl's. Staff is helpful and there seems to be a good selection.

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1 year ago

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10 months ago

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6 months ago

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7 months ago

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3 years ago

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5 months ago

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4 years ago

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1 year ago

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3 years ago

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Kohl's Social Media Team

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1 year ago

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7 years ago

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3 years ago

My fav store of all. Never disappoints me. However it would be nicer if we get more saving discounts!

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3 years ago

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4 years ago

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3 years ago

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3 years ago

Had the best customer service with Rita today. She is friendly, professional and very competent at her job. I highly recommend!

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3 years ago

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2 years ago

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7 years ago

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3 years ago

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7 years ago

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10 years ago

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13 years ago

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7 years ago

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6 years ago

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6 years ago

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7 years ago

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12 years ago

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9 years ago

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Ask the Community - Kohl's

Review Highlights - Kohl's

Okay, my mom taught me to shop clearance at Kohls, and now that's all I do is buy sale items here.

Mentioned in 9 reviews

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Patrick James

Patrick James

(5 reviews)

I had not been in a Patrick James for years, but due to my recent needs I was attracted to this…read morestore. Like the other stores I previously visited, this store has a simple elegant feel, with a good depth of traditional style men's clothing. For upper middle tier designer branded clothing, the prices are high, but not out of line for the quality. Service was excellent. The overall experience was similar to what I used to get at a Nordstrom menswear department. I will return and shop again.

I have been a loyal customer of Patrick James for many years and used to shop frequently at…read morePavilion location on Fair Oaks Avenue. I always had an excellent experience there -- the sales team was professional, personable, and made every visit better than the last. Since that store closed, I have been visiting Folsom location, but unfortunately, my experiences there have been quite disappointing. It began with a challenging return process for a sweater I purchased -- the level of questioning made me feel uncomfortable and unwelcome. Most recently, during my visit yesterday, I purchased a cashmere cardigan ( transferred from another store) and mentioned that I had a 10% off coupon. I was told that the coupon could only be used online, which I found unreasonable. I could have easily made the purchase online at a lower price, but I intentionally chose to buy in-store to support local business. Despite paying full price, my coupon remains unused. Today, I called the store regarding a 100% Merino wool sweater and requested to have size L and XL transferred from another store so I could try them in person before purchasing, like I did with the cashmere cardigan-- a process that had been accommodated in the past. I was informed that I now need to prepay for at least one sweater, as transfers between stores are not allowed, which contradicts my previous experiences. As a long-time customer, I am deeply disappointed by the decline in service quality and flexibility. Policies and customer service attitudes like these discourage customer loyalty and erode the brand's reputation for excellence. Regrettably, I will no longer be shopping at the Folsom store and will also discontinue my online purchases with Patrick James. I also intend to share my recent experiences with friends and colleagues who are loyal Patrick James customers so they can be aware of the challenges I encountered. I hope this feedback encourages reflection and meaningful improvements within your organization.

Men's Wearhouse

Men's Wearhouse

(123 reviews)

$$$

We had a great experience at Folsom men's warehouse. We drove an hour to this location for…read moretailoring after having a terrible experience at the Roseville location. They helped us out at the Folsom location and more than made up for our bad experience! Thanks to Hayek, Feyl and Nader for their help, kindness and efficient service! Would definitely recommend this location and staff. They fixed the problem we were having and also showed that they truly care about creating a positive customer experience.

We chose Men's Wearhouse for convenience since our groomsmen were spread across multiple states,…read morebut the customer service experience at our local store was extremely disappointing. Every visit felt rushed and impersonal. The staff were curt and dismissive, and despite my husband clearly explaining his measurements and fit preferences, they repeatedly gave him jackets that were several sizes too small. He has a broad chest and shoulders, and it felt like no one took that into account - they just kept handing him the same size until he had to insist otherwise. Two days before the wedding, when we picked up the suit, his vest was noticeably too small and didn't fit at all. We ended up having to drive back to the store during our rehearsal setup to get a new one. That was the day before the wedding - a problem that could've been avoided entirely with basic attention and care. The idea of using Men's Wearhouse is great in theory for group rentals, but our experience with this store's staff and execution was frustrating from start to finish.

Polo Ralph Lauren

Polo Ralph Lauren

(8 reviews)

Came into Polo Ralph Lauren for the first time, while at the Folsome outlets picking something else…read moreup. And after deciding to look for early Black Friday deals for Christmas. Loked around most of the store to get a sense of everything, amd eventually settled on trying out several different crew necks and a quarter zip. I didn't decide to get everything here bit did decide on the an olive green crewneck sweater for myself. And a black ahort sleeve athletic t-shirt for my son. Multiple staff were very helpful. One male staff member in the floor was also able to provide a better description of sweaters I asked about and their differences. Which would help me describe them to someone else if they were to ask which ones I was interested in. A female staff member who helped me with the fitting room, also helped me at the counter. And told me abojthe extra savings on my purchases if I signed up for their free Ralph Lauren account. A 10% additional discount for a few moments of my time was definitely worth it. And Ralph Lauren also supports veterans and had another discount for service members, which I never expect but am really appreciative of. Out the door I think I saved about 50% on my purchases, which the sweater already being 30% off. And the additional discounts saved me another 20%. Overall: Great experience at this location, and I really appreciated their thanks to service members and their additional deals for them.

If I could I would give negative stars. This place is horrible and horribly staffed. No customer…read moreservice skills by anyone in this store from staff or management. The young lady who was near us as we looked for items, looked miserable. Her demeanor was anger as if she just didn't want to be there. She never spoke or asked if we needed any help. I wouldn't spend two cents in this store. The management is outwardly offensive and too never spoke or addressed what he witnessed was our discomfort. This store is completely unwelcoming and doesn't know the first thing about customer care or engagement.

Kohl's - deptstores - Updated May 2026

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