Jayden was really helpful! he helped me find right size and was also really nice! Best worker i've…read moremet so far!

10/10 service and good clothes good customer service and overall good experience and good storeread more

Very love this store, everything is always clean and organized…read more Also a lot of different clothes , just a regular price

2nd visit in the past 3 weeks.... Saw some new items on sale from $19.90 - $39.90 for clothing…read morethat we liked. Bought a Men's Dry-EX T-shirt for $24.90, a DRY-EX Hoodie for $39.90, and a Geared Shorts for $29.90. During the Checkout process, one of the employees was very friendly and helpful at the Self Checkout area. He helped ring up the items and fold them nicely into the shopping bag.

Loft is one of my favorite stores. I'm thrilled they've opened another location, as they offer an…read moreextensive collection and frequently have sales. The staff is always friendly and helpful, and the location provides free parking. I highly recommend it!

I was needing a restroom rather urgently for my ulcerative colitis, but the Chico's saleswoman said…read moreI couldn't use theirs and wrote a four digit number on a stickie note, saying it was for the public restroom down the street. We thought it was an address, but my husband googled it and got nothing. So I went into The Loft and met an angel named Joanne. I told her my situation and showed her the stickie note. She explained that the number was the passcode to the public restroom and pointed out its location, but said I could use their restroom. She said she understood what I was going through. I was so incredibly grateful because I had to change my undergarment, and I'm certain that the public restroom would not have been as spacious and clean as the Loft's bathroom was. They even had wipes! I'm so very grateful for Joanne and her incredible empathy. Thank you for hiring her.

I had a young lady help me named Gabby. I was looking for some purse sprays she took the time to…read morehelp me and I had never smelt one she took me to smell them. I got some sprays and went to pay very friendly lady's and easy check out. Store was very clean and smell nice The outlet mall in Auburn is great parking is hard to find on the weekends or holidays. Will most definitely be returning...

The best store ever Very beautiful underwear for my…read moregirlfriend The best place to buy gifts

As of 7/1/24 they are now a CLEARANCE store! Steer clear of it..... It's an insane rip/off! They do…read morehave a small area of regular price. I bought 2 dresses that were at least 2 years old and paid $79!!! At a regular Torid, I would have bought them on clearance in season for between $30-$40 at a regular Torid. Staff is still really nice and helpful BUT I will never shop here again

The store employees are great and friendly. The company itself is shitty and trying to get people…read morefired for calling out their non fashion forward clothing. I won't be spending my money here.

A decent clothing store to shop at. Been to this retail store a number of times inside the mall…read more Today (12/05/23), bought a few items that were 20% off - Men's Joggers, a Hoodie and a couple of other apparel. Received very good customer service from the employees. Liked the selection and prices were pretty reasonable. Hadn't visited in a while, so it was nice to see some new clothing styles.

Don't SHOP HERE....Store needs to fire its manager. Was in line marked on ground, Watched the lady…read moreat register on her phone for 10 min not taking customers, other line on other side was being helped with people just starting a line at the other register, walked over to that line waited my turn the guy in front had a complaint about the additional 60% off clearance advertising, they told him its not additional its off msrp... they argued manager got called up she argued with customer even though sign does say Additional!! This is not my reason though for bad review though... after that customer left the manager said to me next in line, shes not gonna help you line starts over there.. after i sat in line and was not helped and watched others cut by and start line and register....... Customer Service : VERY BAD False Advertising at this location! Unprofessional Manager lady: rude to multiple customers because one customer complained, I the next customer in line gets attacked, good job!

I stopped by to get a couple pairs of slacks on the way home from work. They had a sign on the door…read moresaying "OUR STAFF HAD TO STEP AWAY FOR A MOMENY" with a posted return time thirty minutes away. What required the entire store staff to leave for 30+ minutes? I'm not sitting in a parking lot for 30 minutes waiting for staff to show up in the middle of business hours.

I just wanted to give a shout out to Larry who assisted twice in the past 2 weeks. His assistance…read morewas invaluable in helping plan for my trip. Got the right fit and his patience was really appreciated. He's a true professional. I highly recommend the store at Tukwila (especially when Larry is there). Wide selection of both size and style.

Wife needed a couple outfits for our trip. The sales team was great offering suggestions based on…read moreher likes and needs for the trip. Great customer service and good service overall. A solid vale on all items purchased.

I was at the Kent Chico's today. I shopped, then stepped outside. Then I realized my ulcerative…read morecolitis was about to act up, so I went back inside and approached a worker. When I told her my situation, she just said, "Non-shoppers aren't allowed to use our bathrooms." I told her I had just been shopping there, but she just went to her other coworker and wrote a four digit number on a stickie note and gave it to me. In poor English, she told me it was the number for the public restroom down the street. We thought it was an address, but when my husband googled it, nothing came up. So I asked a worker at The Loft if she knew what it was, and she said it was the code to the public restroom. She pointed out where it was, but said I could use their restroom, saying she understood my situation. Her empathy made my day. I will never go into a Chico's again.