A full service gas station with prices that are the same or better than the self serve ones in the…read morearea! What more can you ask for? There are only four pumps and one man working there at any one time, so there tends to be a line, but the place is set up so that all the cars enter from one end and exit from the other, so everyone moves along pretty quickly. The guys who work there are also really nice. This place doesn't do anything but pump your gas - no air for your tires, no washing your windows, no attached convenient store - but when the weather is gross and you don't feel like standing outside for 5 minutes pumping your gas, this is definitely the place to go.

I went to John's Auto in need of new tires for my Jeep. First and foremost, I immediately noticed…read morethat, even though I was a woman, he was talking to me without a gender bias. This may sound ridiculous but I had just come from a few other mechanics that had spoken to me in a "you're a woman and have no idea what you're talking about mechanically" kind of tone. Back to the point. He proposed a few different brands and types of tire for my car. He gave me the pros and cons of each, answered all the questions I had, and did not at all pressure me to make a decision on the spot. After thinking about it for a night and doing a little research, I contacted him and requested the tires which his own wife has on her car. I mean that's a piece of mind right there. He was quick to reply and scheduled me for an appointment before an impending snow storm. The work was done quickly and the price was incredibly reasonable. When I picked up my car he requested I follow up with him on how the tires do in the snow. I did follow up with him as the tires were just as he described - reliable. He also includes a free tire rotation with every oil change so I now know where I'm going for all my mechanical needs. I can't say enough about John's workmanship and customer service.

Dependable. Knowledgeable. A LOCAL TREASURE. Check this out...My wife and I passed through Ipswich…read morewith our toddler in tow having driven cross country from California to visit my mom in Great Neck. Annoyingly, we'd picked up a nail in a tire while passing though New York and had replaced it, but knew we needed to get all the tires checked before hitting the road back to California. JOHN'S TO THE RESCUE. Not only did John detect the direness of our tire's worn-down state, but he managed to acquire the replacement tires needed at a reasonable price, and squeeze us in to have the car ready the next morning, thus assuring we could get back on the road to California on the safest tires possible and on schedule. John and his wife are generous, professional, and all around lovely people. I wish we had them out here in Los Angeles because I'd take my car there every time. John really provides the kind of personalized service that puts a warm face and a hearty laugh on a small town like Ipswich, MA, and let's his customers drive away feeling safer and happy. A class act. I look forward to returning soon!

A reliable little staple in this small town, the only place open 24 hours locally. Everything you…read morewould expect from a convenient store along with some pretty good coffee.

Not very clean inside...but before even getting into the store an employee was out front by the…read moredoor smoking a cigarette which in my opinion is just rude right by the door and completely unsafe that close to the gas pumps...employee was kind of strange and a little rude...don't recommend

Stopped here with our young child for a bathroom emergency. This was the ONLY gas station we could…read morefind, and there were no signs on the bathrooms saying customers only, so my husband brought her inside the external bathroom. While they were inside, a man whom I can only assume was the owner came out and began yelling at me across the parking lot about the restroom. When my husband exited the bathroom due to the YELLING he was hearing, he then continued to yell at my husband and talk over us repeating the conversation and swearing. We always try to be respectful of service stations as well as purchase items if we have to use any utilities but after he threatened to call the police and began involving other customers acting like my husband was threatening him when he asked what was going on, we left with our young child for her safety. My advice to the owner of this station is to put up a sign indicating the bathrooms at your gas station are not for public use. I understand the singular toilet flush is probably more overhead cost than that business can handle but holy cow get a life. And a sign.

He let us use the bathroom. Nice Guy with the glasses, had a good convo with him about Boston and…read morerent prices!

I would like to share an OUTSTANDING customer service experience. Nowadays people are so quick to…read morecomplain instead of sharing something positive. Riverside Auto in Ipswich. It is the 2nd time we have used Daniel to fix our cars. He is so nice, communicative, knowledgeable, and honest. It is very hard to find a good trustworthy repair shop these days and I am so happy that we have found Daniel. His prices are very fair as well.

I went in there and they failed my car for inspection, which the way that he was speaking to me. He…read morewas yelling at me and he had a rude tone, so I told him not to raise his voice at me and he started being very rude and I said don't talk to me like that and I said I bet you were a Trump supporter and he said yes I am and he said to me to go fuck myself and these are the type of people that run this place. They don't care about screaming at a woman and being very emotionally, immature, and sick in the head do not go here unless you love Trump and rude and awful men.

Cannot recommend more. As a college student, it can be intimidating to come and get your car worked…read moreon. Gaybrook has been incredibly friendly and incredibly helpful in a process that can be very overwhelming.

Stopped in for gas (they pump by the way) and inquired about having my headlight replaced. I felt…read morelike I was at a pitstop on a Formula 1 car race. By the time they had filled the tank, the light was replaced and I was back on the road. SUPER SERVICE!!

Gas station attendants are helpful and friendly, particularly with my dog! They pump the gas for…read moreyou and that's another plus.

The key here is that they are FULL SERVICE. Their prices seem about average for the area. There…read moreis also a public restroom and a vehicle repair shop on site. Walk across route 1 for dunkin donuts while they fix and gas up tour car!

They already have a strike against them because of my dislike of of their supplier Exxon-Mobil…read more They never fully paid for the mess they made in Alaska with the Exxon Valdez. Now, regardless of that, the manager of this (lack of) service station comes out of the mold "the customer is always wrong" not to mention their fuel prices are always higher than the other guys. Keep driving and do yourself a favor.

I get my propane from here. Gas is always to expensive, even compared to the Cumberland Farms…read morestation down the street. Full service. Sometimes they go into a gas war with other stations. When they do, you can get gas at a good price. They frequently run out of regular. How is that possible?!?

We arrived with out an appointment welcomed promptly and courteously, we got the truck of our…read moredreams the day we needed it, everything they said was accurate, we could not be happier with the service and product, it was very clean, coffee offered, sales people were cordial....ford f150 amazing. thank you and can't wait to do business again! -nicole and hans

This dealership constantly frustrates me in my online car search…read more Whether I see their cars on third party sites, or their own website (so they can't blame the third party sites) They list all their vehicles with an arbitrary and clearly incorrect "500 miles". I do not understand why they do that... But what's worse is, they then do not include a picture of the odometer to show you the true mileage. I have to contact you just to find out the mileage of the vehicle? Isn't that annoying for them?! If they play these games with just the listed mileage, I do not trust them on any other aspect of the vehicles they sell or the deals. I'd love to know their reasoning...

Went here for a $60 repair...bad glow plug...they snapped it in half trying to get it out and…read morecouldn't fix it. Had to take the vehicle to the dealership to have the top half of he engine disassembled and the broken plug drilled out. Ended up costing over $8000 to have the dealership repair Topsfield Shell's mistake. They don't stand behind there work and the work they do is subpar. Your better off going to Stewarts Auto repair in Georgetown.