Gas is priced competitively and the service is great filled up and one of the attendants pointed…read moreout that I had picked up a roofing nail in the outside edge of my front tire. He potentially saved my life! Bravo... Seriously a big thank you and damn it now I need tires

Very accommodating when you need to purchase diesel fuel. However if you also need air in a low…read moretire, you will be told no!! I was sent away with a low tire even after offering to pay for the air ! The "gentleman " in the garage should work on his business skills.

Dependable. Knowledgeable. A LOCAL TREASURE. Check this out...My wife and I passed through Ipswich…read morewith our toddler in tow having driven cross country from California to visit my mom in Great Neck. Annoyingly, we'd picked up a nail in a tire while passing though New York and had replaced it, but knew we needed to get all the tires checked before hitting the road back to California. JOHN'S TO THE RESCUE. Not only did John detect the direness of our tire's worn-down state, but he managed to acquire the replacement tires needed at a reasonable price, and squeeze us in to have the car ready the next morning, thus assuring we could get back on the road to California on the safest tires possible and on schedule. John and his wife are generous, professional, and all around lovely people. I wish we had them out here in Los Angeles because I'd take my car there every time. John really provides the kind of personalized service that puts a warm face and a hearty laugh on a small town like Ipswich, MA, and let's his customers drive away feeling safer and happy. A class act. I look forward to returning soon!

Like everyone else's family, we live at an insane pace, shuttling kids all over planet Earth to…read moreevents, sports, etc. we tend to postpone necessary car maintenance until it reaches crisis level. Our minivan was on the brink of disaster last Monday morning . My steering wheel was shaking so badly, I knew that I could not wait another minute to get repaired. Who do we all call to reverse the damage that our negligence causes? You know it: get JJ Gianakakis at John's Auto in Ipswich, Massachusetts on the phone! I knew my request was nearly impossible, but I told JJ my problem. He directed me to drop my van off immediately at his shop. Within an hour, JJ diagnosed a significant issue that could've been fatal. I needed new tires... like, three months ago! I figured that JJ would have my van in his shop for a couple of days, if not longer... but my pain was self-inflicted, so I would suffer the inconvenience of going without a vehicle to get my problems fixed by JJ. He moved mountains to get the four new tires. He also expertly repaired a heater problem I have been battling for more than a year. And to help me get my life in order, JJ quickly hooked me up with a long-overdue oil change. Within the span of 12 hours, JJ's wizardry got my car repaired and back on the road to hockey practice at 6:30 PM. How many business owners anticipate your needs? John Gianakakis is an expert -- responsive, honorable, and simply indispensable in our Ipswich community. THANK YOU, J!

Not very clean inside...but before even getting into the store an employee was out front by the…read moredoor smoking a cigarette which in my opinion is just rude right by the door and completely unsafe that close to the gas pumps...employee was kind of strange and a little rude...don't recommend

DO NOT FILL UP HERE!!!…read more I just filled up using the new tanks and was OVERCHARGED .10 per gallon. At $4 a gallon, this is not the time to be overcharging people. The young, apathetic girl working there was completely unhelpful and couldn't print me a receipt for my transaction. Nor would she give me the owner's name or contact info so I could get in touch with them. Also, the SLOWEST gas pumps I've ever encountered. Obviously I will not be supporting this business anytime soon unless they make things right.

Stopped here with our young child for a bathroom emergency. This was the ONLY gas station we could…read morefind, and there were no signs on the bathrooms saying customers only, so my husband brought her inside the external bathroom. While they were inside, a man whom I can only assume was the owner came out and began yelling at me across the parking lot about the restroom. When my husband exited the bathroom due to the YELLING he was hearing, he then continued to yell at my husband and talk over us repeating the conversation and swearing. We always try to be respectful of service stations as well as purchase items if we have to use any utilities but after he threatened to call the police and began involving other customers acting like my husband was threatening him when he asked what was going on, we left with our young child for her safety. My advice to the owner of this station is to put up a sign indicating the bathrooms at your gas station are not for public use. I understand the singular toilet flush is probably more overhead cost than that business can handle but holy cow get a life. And a sign.

He let us use the bathroom. Nice Guy with the glasses, had a good convo with him about Boston and…read morerent prices!

I went in there and they failed my car for inspection, which the way that he was speaking to me. He…read morewas yelling at me and he had a rude tone, so I told him not to raise his voice at me and he started being very rude and I said don't talk to me like that and I said I bet you were a Trump supporter and he said yes I am and he said to me to go fuck myself and these are the type of people that run this place. They don't care about screaming at a woman and being very emotionally, immature, and sick in the head do not go here unless you love Trump and rude and awful men.

I would like to share an OUTSTANDING customer service experience. Nowadays people are so quick to…read morecomplain instead of sharing something positive. Riverside Auto in Ipswich. It is the 2nd time we have used Daniel to fix our cars. He is so nice, communicative, knowledgeable, and honest. It is very hard to find a good trustworthy repair shop these days and I am so happy that we have found Daniel. His prices are very fair as well.

Cannot recommend more. As a college student, it can be intimidating to come and get your car worked…read moreon. Gaybrook has been incredibly friendly and incredibly helpful in a process that can be very overwhelming.

Stopped in for gas (they pump by the way) and inquired about having my headlight replaced. I felt…read morelike I was at a pitstop on a Formula 1 car race. By the time they had filled the tank, the light was replaced and I was back on the road. SUPER SERVICE!!

Gas station attendants are helpful and friendly, particularly with my dog! They pump the gas for…read moreyou and that's another plus.

The key here is that they are FULL SERVICE. Their prices seem about average for the area. There…read moreis also a public restroom and a vehicle repair shop on site. Walk across route 1 for dunkin donuts while they fix and gas up tour car!

They already have a strike against them because of my dislike of of their supplier Exxon-Mobil…read more They never fully paid for the mess they made in Alaska with the Exxon Valdez. Now, regardless of that, the manager of this (lack of) service station comes out of the mold "the customer is always wrong" not to mention their fuel prices are always higher than the other guys. Keep driving and do yourself a favor.

I get my propane from here. Gas is always to expensive, even compared to the Cumberland Farms…read morestation down the street. Full service. Sometimes they go into a gas war with other stations. When they do, you can get gas at a good price. They frequently run out of regular. How is that possible?!?

This dealership constantly frustrates me in my online car search…read more Whether I see their cars on third party sites, or their own website (so they can't blame the third party sites) They list all their vehicles with an arbitrary and clearly incorrect "500 miles". I do not understand why they do that... But what's worse is, they then do not include a picture of the odometer to show you the true mileage. I have to contact you just to find out the mileage of the vehicle? Isn't that annoying for them?! If they play these games with just the listed mileage, I do not trust them on any other aspect of the vehicles they sell or the deals. I'd love to know their reasoning...

I bought a Hummer from this place. Was told it needs "nothing"…read more Back wiper doesn't work Heated seats don't work Brake line faliled while driving on RT 1, had to coast into a fast food place and hit a wall to stop. (Replaced all 4 brake lines (very shady they way he did it). Then it happened a second time because they didn't flare the break line (cost me $525 to get this fixed). Use your wonderful warranty Dana said. It doesn't cover break lines, as he already knew. BUT 2 times in 2 weeks my breaks went out completely. Had to pay for tow both times. Thanks D&D My transmission line blew. Transmission got stuck in neutral. Had to pay for a tow. My oil temperature gage doesn't work. Had to put in an aftermarket one. I've had this truck less then 3 months and it has been in the shop 4 times. This place is a rip off. Kind of sucks for a truck that needed nothin STAY AWAY!

Went here for a $60 repair...bad glow plug...they snapped it in half trying to get it out and…read morecouldn't fix it. Had to take the vehicle to the dealership to have the top half of he engine disassembled and the broken plug drilled out. Ended up costing over $8000 to have the dealership repair Topsfield Shell's mistake. They don't stand behind there work and the work they do is subpar. Your better off going to Stewarts Auto repair in Georgetown.