don't patronize this business, stay away!!!! the lady…read morebehind the counter can't speak good english for one!!! they act like it's my problem they can't speak very good english!!! you are sadley mistaken you have to get a better understanding of the english language, take a english class!!!! your work is not that good anyway. i think a blind person could do a better job, frankley. i live in nora, and refused to be traeted this way. i'm notifying the bbb and the chamber of commerce for nora. businesses like yours don't belong in nora. i'm also posting this on every social media platform i can. everyone needs to know.

Do not patronize this sleazy shop. They took my cardigan to which I had pined embellishments…read morearound the buttonholes (testing to see that they still opened/closed) and asked her to sew it in place. I came back a week later, fifteen minutes before the requested time and it was not done. I returned and they needed additional time, seemingly quickly sewing the whole front in place so that the buttons were unusable. When I complained she first stated that my request was impossible (but never called to discuss this,) then changed her story to say that this over -the-head sweater mode (which now made the sweater completely unusable with a dress,) was what I had initially requested. At home I did the work myself, so obviously her "expertise" was a sham. Now calling the Better Business Bureau to obtain my money back.

I brought my wedding dress here after being turned away from David's bridal telling me they…read morecouldn't alter my dress to fit me. Esther assured me it was no problem and she would take care of me...WELL SHE DID!!!!! My dress was done in a month, altered to fit me perfectly and bustled! I cannot recommend them enough I am so grateful for the work they did on my wedding dress

I got a pair of jeans a couple of years ago and then proceeded to lose 80ish pounds up until now. I…read morewent back to target hoping to find the same pair of jeans because they're super cute, but unfortunately seasons passed and they aren't sold anymore. I took my massive jeans to Kim's alterations as a last ditch "maybe they can fix these" before I gave up and donated them. When I tell you these jeans fit like a glove. Kim's alterations perfectly fit them for me. I can't even tell the jeans were altered. They fit me better than they did when I first purchased them. I also took a swimsuit to get altered and it also fits beautifully now. I'm a very happy camper at the moment. I will be coming here for every alteration / clothing repair for as long as I live in the area. Can't recommend them enough.

Fast and friendly service. Alteration was reasonably priced with a quick turnaround. Good location…read moreand easy to park.

I've been searching for a tailor and place to get items altered. I finally found the place!!!…read more Kind, professional, and helpful but also very talented and willing to make recommendations on how to improve the look of a dress/item. I took in eight items including dresses, pants, and also a leather jacket. Very reasonable pricing considering what needed to be done on them. I definitely will be back! Tip: the storefront is in the back of the shopping area and has a dedicated parking spot for customers. Cash is preferred but you can pay with electronic payments if you're willing to cover the fee.

If you're in the Brroad ripple area and you're looking for alterations for a reasonable price and a…read morequick turnaround, check out this place. Drop off and pick up this the easiest and the quality of work is amazing. I've brought garments here on a couple of occasions and Have been satisfied each time.

I need a bridesmaids dress hemmed with about a months notice. I took it here, along with a blazer…read moreand a pair of pants that needed slight repairs. She gave me a date to come back and a ticket - when I returned on the date, everything was done and my total was only $62. I was floored by the price! The alternations I needed were minor, but she did a great job and you can't beat the value.

They absolutely rescued me after another alterations shop completely ruined my dress. I was so…read morestressed, but they worked their magic and made it fit beautifully. They were kind, professional, and truly saved the day. I can't thank them enough and would highly recommend them!

I had my wedding dress altered here before I got married 28 weeks pregnant. She let out my dress…read moremultiple times for no extra charge and very last minute so it fit perfectly on the day. I wouldn't bring my dress anywhere else!

Joy.. not sure if that's her real name or just the shop title, either way Joy is an amazing artist…read morewho is skilled at her craft. Her and all her assistance can sew.. I've gone to her multiple times over the years. Her work is impeccable. When I moved here in 2006 I needed someone to take some clothes in. I look through the yellow pages and I found her just recently. She took two pair of slacks for me. I go in try them on. She knows exactly what to do and it's complicated work. It's more than just taking them in at the waist and depending on style and pattern, it just can't cut if you don't know what you're doing and she does. I highly recommend her. She's a little pricey, but i her expertise and knowledge is worth every penny. The way she cut the pants you can't even tell and they still moved and flowed when I walk.

Needed a quick turnaround on alterations and Joy & her team absolutely came through beautifully!…read moreThe quality of the alteration was well worth every penny.

These women might just be my fairy godmother. Who else can take shapeless dresses and turn them in…read moreto beautiful gowns? Tucked away, off of 116th street, in the track houses across from Handels Ice Cream, it would be easy to overlook them, but don't make that mistake. The place is small with a few changing rooms and their workplace, but what they lack in size, they make up for in dependable services and good prices. I have been using these ladies for the past ten years and have always been happy with their work. Their most recent undertaking for me was a lace bridesmaid's dress that was 4 sizes too big and reworking the entire gown to fit me. I can't imagine how many hours this took, but the dress turned out beautiful and fit perfectly.

I really wanted to have a great experience here, but unfortunately, my wedding dress alterations…read morewere filled with miscommunication, mistakes, and ultimately disappointment. At my initial appointment, I discussed several fairly straightforward alterations: taking in the dress, adding sleeves, closing the slit a bit, and adding a bustle. I was quoted for those services. At no point was I asked to put on heels to determine the hem, so I was surprised when I received a call days later with a new quote including hemming--something we hadn't discussed and couldn't have accurately determined without heels. At my second appointment (wearing heels), we agreed the length was perfect and no hem was needed. We finalized the price without the hem. The seamstress was unable to pin through the material to properly assess how much the dress needed to be taken in, but I trusted her judgment and was told we'd evaluate it again at the next visit. When I came back, a different seamstress informed me that the dress had already been hemmed--despite the prior agreement--and I'd be charged for it. I was told the hemming had already been done before my second fitting. To resolve it, she asked if I'd pay to finish hemming the remaining layers and I reluctantly agreed. She also had to take the dress in more--again, something that should've been handled earlier. At my final appointment, we added the bustle. I asked if the dress would be steamed and was told that it wouldn't be, as we hadn't agreed on that earlier and that the dress had come in "dirty" (it hadn't--it was brand new from the boutique). I was offered a discounted price for steaming and accepted it. When I arrived to pick up my dress, they had trouble locating it--it took about 10 minutes. Once I got it home, it was clear the dress had not been steamed. The sleeves that were added were poorly sewn and I had to reinforce them myself. A clasp that was supposedly fixed fell off just days before the wedding. I had to take the dress elsewhere to fix the clasp and have it professionally steamed. I did reach out to the owner about these issues, and to her credit, she reimbursed me most of what I paid via check (since their payment system was down). But even after all of that, on my actual wedding day, the bustle broke less than two hours into the reception, and I had to change. The dress also never fit properly despite asking at every appointment to take it in more. It was visibly too big and I spent my wedding day pulling it up constantly. I would not recommend Donna's Alterations for wedding dress alterations. My dress didn't require anything overly complex, but the experience was inconsistent, the quality was disappointing, and the lack of attention to detail created unnecessary stress during what should have been a joyful time. (All photos are work from Donna's Alterations before having it all fixed) I wish I had taken more photos

I had the MOST BEAUTIFUL dress on my wedding day thanks to Laura. She is phenomenal and is truly an…read moreexpert with wedding dresses. My dress came strapless and was many sizes too big. She got the corset top to fit me like a glove - as if it were made for me. I wanted to add removable off the shoulder straps that would fasten with small buttons. She ended up sewing one on and had me come in because she didn't like how it was making the dress look, it was causing a bulge. So she recommended to just sew the sleeves on seamlessly and then if I want to take them off the reception, just cut them (because it's not like I'm going to wear the dress again lol!). I'm so glad I went with her recommendation. I ended up loving the sleeves so much I didn't even feel the need to cut them off for the dancing. My dress was tailored perfectly to my height with heels. My dress was pretty detailed. Had many layers to the skirt including a horsehair layer. The corset had layered lace as well. After picking it up from Laura, it looked better than it did when I bought it! Additionally, there were some buttons in the back of the corset that were loose and she re-enforced those. Even the bustle was perfect. She does really hardy sturdy work but still maintained the delicate nature of the dress. In paying for the alterations we paid for half at our first appointment and the second half at the second appointment. Laura broke down all that we were paying which was really nice. I am so impressed with her work and will continue to return to her for all of my alterations.

I brought in a formal ball gown that I purchased to wear to my son's upcoming wedding. The dress…read moreneeded so many alterations including a redesigned bust since I had a mastectomy a few years ago. I went in for my fitting today and the dress fits perfectly and looks beautiful. I was blown away and amazed by her sewing skills!!