Although they did a good job on the roof, the company they hired to bring the shingles destroyed my…read moredriveway. As it was not "perfect" to start it was not the horrid mess it is now. The owner offered to pay for some of the repairs and admitted he saw damage in text messages, the responded after he was paid in full that he was not helping with it. I can't get it from the company that did it as I did not contract them!

You and crew did an amazing job. What other trade comes to your house, makes a gigantic mess,…read moreperforms perfect work, and cleans up the entire mess meticulously, in less than a day. Try that with a kitchen, or painting... or anyone else. Great Job guys. Our house is beautiful thanks to you and your crew. Quote in a few days, waited less than 2 weeks to show up with our chosen materials, Work done in a day with a smile, on a 95 degree day!

So we had a precise roofer worker going around door to door when I told him I was not interested,…read more he proceeded to get angry and tell me that he is there to educate me since I didn't have a clue about roofing. We actually got face to face he proceeded to yell , I was very close to letting him know that he walked up on the wrong guy. However I would never use these guys just based on my 2 minute experience with them. After that was all said and done I mentioned that this area is no soliciting anyway and he said that the company does not pay any attention to the no soliciting policy! Good luck

Curtis with Precise Roofing was fabulous! He worked with me twice to get my insurance to cover a…read morenew roof, gutters and fascia! They did a fantastic job of replacing everything!!

I have used Mtn States Roofing twice in the past 15 years and both times I was amazed with the…read moreprofessionalism and pride in their work. The communication and commitment to the projects were impressive. I am a returned customer because of the honesty in pricing and the expert craftsmanship. You will be impressed too!

I was so fortunate to work with Sterling Smith at Mountain States Roofing. He went up and beyond…read more by giving me a lot of guidance through the difficult and tricky navigation with my insurance company. His professional experience was crucial to the fight on my behalf to get what I was entitled to. Mountain States was quick and seamless because Sterling took care of every detail necessary for my insurance company to pay for a full roof replacement. He did all the work for me of coordinating the windows, gutters, roof, and siding while also thoroughly answering all my questions through every step of the process with so much patience. His workers were thoughtful and professional at my house. All these high quality products look so amazing. These people really care about the quality of their work. I'm definitely going to refer them to my neighbors, friends and family.

Joel and his team did a great job with our new roof not only one time but two separate homes. He…read morewas the first one to call when our new home had hail damage!

My car was stranded in a parking lot. Our first attempt at jumping the battery failed. Finally Joel…read morecame by with his large truck and thick battery cables and got the car going. He helped out someone in need. If personality indicates someone who will do a great job, then Joel is the one to hire. He really bailed us out. Perhaps he can do the same with your construction needs. Give him a chance to prove himself.

When it comes to BAD roofing contractors, this one is the mold. The owner's name is Brad Rollins…read moreand he will tell you anything you want to hear to get the job. He contracted for us and he tried to mislead us in how he wrote the contract. He kept asking for more money because he bid the job incorrectly so we paid him more so he could finish the job but he didn't come back. He even tried scare tactics by threatening to put a lean on our home to get more money, he had his lawyer send the paperwork so when I called his lawyer about it, his lawyer said that he wasn't aware of the several payment we sent him. He is a sneaky thief and we are in the process of taking him to court for fraud! There were more complaints of him on the BBB site you can review about some other businesses he had and did the same. People like him get away with this lying, stealing and cheating folks for so long thinking there are no consequences and then try to hide behind bogus lawyer tactics. Stay clear of him because you wont get what you wanted nor will the job be installed properly.

Great service and professional work…read more Brad and his team are top notch - I have some roofing, gutter repair and removal of some old skylights. Brad communicated throughout the project and the result was perfect.

We sold our house and during inspection some broken roof tiles were found ,…read moreOur realtor had mentioned this company we gave them a call The owner Arron was at our door before the end of the day and completed the repairs immediately He understood our need for urgency as we needed the repairs done quickly. It was money well spent I think his prices were more than responsible And he was easy to communicate with and told him that I would definitely keep his number incase our new home needs anything done to the roof in the future

Aaron and crew did a full reroof of our house, replaced the skylights, and vented the attic. We're…read morevery pleased with the final result. We had a single concern regarding cleanup and Aaron personally addressed our issue immediately. It was a pleasure working with him.

Nathan was responsive, had excellent communication, was knowledgeable and identified the leak in my…read moreroof easily. I recommend Jack the Roofer.

No follow through. Scheduled a time to meet at home to review project. Took off work to be there…read moreduring the time they specified. They were no shows, tried calling and texting, no response. Terrible customer service.

While I was selling my house back in 2018 the inspector found hail damage on my roofs…read more I had used JAM roofing on a commercial building years earlier and gave them a call. Jason and his crew at JAM replaced my entire roof within three days of calling thus meeting the buyers purchase deadline. They did a beautiful job for me. Jason helped me with the insurance claim and new Erie city building codes. They completed the job on time, I highly recommend them.

My first contact with these folks was through another roofer - my wife and I live in a 60's…read moreMid-Century home with a spray foam, and after 3 years of ownership (and subsequent leaks from hail damage) I decided to find a qualified roofer to complete some repairs. I received a quick call back from Tom at Jam Roofing...I explained that we had decided to contact our insurance company to see if they would cover a claim. Tom asked to stop by and take a look, regardless of whether we were going to pursue a full blown roof job - he was willing to take some photos and give us his opinion. As 2 other roofers quoted a fee to look at our roof, I appreciated Toms "good customer service" approach. It was Toms professional opinion that the roof was badly damaged. Fast forward to our insurance inspector - our insurance company responded that hail damage was minimal and sent us a check for $1900 to cover some cosmetic damage. I am not very familiar with the type of spray roof on our home, but it did not take a rocket scientist to see that it was damaged (and to see the leaks in our ceiling). After a discussion with Tom, he suggested that I ask for a re-inspection with an adjuster who is specifically familiar with this type of roof - and he would arrange to meet the adjuster at our home. About 4 days later, our insurance company contacted us with the news that they would total our roof and provide a very fair settlement payment. 48 hours after that I had money in hand and contacted Tom to let him know that he earned our business. We signed a contract to upgrade from our current Elastomeric spray roof to a more durable rubber roof. At the same time we chose to install an additional evaporative cooler on the roof, and Tom provided a reference for a heating/cooling company that he's coordinated work with in the past (will post about these great folks in another review). We paid a % of the total up front for material cost and in about 2 weeks we were contacted to set a start date. At the exact time I was told, up pulls a roll-off dumpster, and shortly after a bunch of trucks with material and our work crew. Over the course of the tear-off and installation, the crew worked diligently, professionally and respected our home - leaving the job site clean and clear of any debris. Weather created some small delays in completion, but as soon as the sun was shining again, the crew was on the job. Throughout the process, Tom would check in with us and review the work. He also personally completed the final bits of fit and finish. So, here is where the rubber (roof) meets the road...this was a big, expensive job and I am so satisfied with the service, communication and quality that I want to shout it from the rooftop (pun intended). Seriously, how often have you dealt with folks that call you back quickly (every time), do exactly what they say and do it in the exact time they promise to do it? That is Jam Roofing. The quality of the work, details, fit and finish are evident - we got a super high quality roof that I am confident will provide many years of protection and comfort...and we got the help we needed in facilitating an insurance claim that was favorable. Highly, highly recommended - if you need a roof repair, new roof or anything roof related - look no further. Call Jam Roofing and ask for Tom. You can thank me later!