I haven't been to this restaurant in years and my mom wanted to go for her birthday! I obliged and…read moremade us reservations. The cheddar biscuits are still hit amongst my family but the house and Caesar salads are no longer included with your meals as they are now add-ons. I ordered the shrimp 2 ways and added the Maine lobster tail to my entree which included one side and I opted for the baked potato with butter and sour cream.

It's been almost a decade since I've been back to Red Lobster. But it seems like I haven't missed…read moremuch.. The food was not what I remembered from years ago. I tried to order an entree off the specials menu (lobsterfest menu), the lobsterfest duo, and the server said they were out of the scallops that were used for the entree. Mind you - I went on a Sunday for dinner but it wasn't very busy. I was confused why they were out of an item on their specials menu. I felt aggravated since this was the only menu item I really wanted. Forced to choose another item, I went with the grilled lobster, shrimp, and salmon. It was good but the lobster portion was smaller than what was pictured on the menu so I was a bit disappointed there. Service honestly SUCKED. When we walked in - the host asked if we had a reservation and we said we had one but are early for it. The host said "ok, we can probably get you sat now"... what do you mean?? I looked around the restaurant and it was practically empty with less than half the tables filled. I don't understand?? Anyways - we sat down and our server took our drink orders first. We ordered 4 drinks from the bar and 1 regular bev. None of us got our drinks until maybe about 20-30 minutes later? We never even got waters. It took about 20 minutes to get our cheddar biscuits and at that point, we still didn't have a our drinks yet. The server brought our drinks after we waited so long and didn't even bring waters. We had to ask her for it... very strange since it should be automatic that everyone gets water. We waited which felt like forever to get our food after we ordered it also. It was probably about an hour from the time we sat down til we got our food. We were only checked on once by the server and we asked for a few missing items and she didn't even come back to bring everything we asked for! Terrible service. I probably wouldn't come back to this location. Highly disappointed from this visit.

Crab legs were the best that I've had in awhile. Juicy abc fresh, will be back for the shrimp as…read morewell, Great service smooth delivery

It's called the Tasty Crab but it wasn't as tasty as I wanted it to be. Unfortunate, because I…read morereally wanted to enjoy this place, but I was hoping for a stronger flavor from the mixed option on the seasoning for our bag. The crab fries, however, were delicious. And I can't knock it in any other way. The restaurant felt very clean, accommodating to quiet groups and larger parties. The staff couldn't have been friendlier or more attentive. I wanted to enjoy it, and maybe if I ordered again I would have a different experience. But I probably won't be back, there are other seafood boils in the area with a stronger spice palate. I'm sorry!

Food was creative & delicious, service was amazing & personable & the ambiance was warm & inviting…read more Management was very good to us considering the drama occurring that evening. Thank you.

Long story short, this place is not what it used to be. The food quality has noticeably declined,…read moreand unfortunately, the service made the experience even worse. We were literally the first guests of the day, so there's really no excuse. Our waitress brought water to the table, spilled it, and never came back to clean it up. When our food arrived, one of the plates was completely wrong due to her entering the order incorrectly. There was no apology. She simply grabbed the plate and walked away. Mistakes happen. But poor service with zero accountability makes it hard to overlook everything else. Between the decline in food quality and the lack of basic customer care, this visit was extremely disappointing. Almost forget to add that when I went to the bathroom and attempted to close the door, it was literally hanging off of the wall and so off track that it could not close.

First time at this restaurant. Food and service were excellent. We had the hush puppies, strawberry…read morespinach salad, steamed spiced shrimp and an old fashioned. All were so good. Hunter, our waiter, was taking care of multiple responsibilities while maintaining a great attitude. He checked on us frequently and was very accommodating. There were tv's around and music playing, but it was quiet enough that you could still easily have a conversation. Can't wait to go back!

We came here on Thursday around 3pm for an early dinner. Cute restaurant with lots of space and a…read moregood size patio with bar. Started off with the crab dip, it was super good and creamy! We then got the ceaser salad, which was very good as well. I ended up getting the scallops with a sweet potato and Brussels sprouts. I was highly impressed with the way everything was cooked, the amount of scallops they gave me and the service was great. They kept my water filled and made sure we had everything we needed. My mom got the shrimp fettuccine Alfredo and it was AMAZING. The sauce was homemade and creamy, and very flavorful. We walked out full and happy. I can't wait to come back next time to try something new or even get the scallops again. I was blown away.

We gathered here for a family dinner and enjoyed ourselves. The menu features different types of…read moreboils. (They do not allow substitutions!) each of the boils comes with sausage, corn and potatoes.you get to choose your spices and heat level. You can also add additions to your boil like eggs or extra corn ect. They do serve fried items like fried oysters for those not into the boils. Our server was really sweeet and made sure to cover all of our needs. Overall pretty good experience. The spice blend was a little salty for me.

I used to get takeout a lot from this location when I worked on the west end. It's been a while…read moresince I've had this place and was craving seafood boil since the Midlothian location closed a few months ago. I was so excited to dig in because it smelled so good. I was so disappointed, it was super salty I couldn't even finish it, also the clams weren't cleaned properly and the crawfish and shrimp tasted like it's been sitting out for hours. I am praying I don't get food poisoning from the little amount I consumed.

Food was very good. The service was very efficient. Our server Sophia was attentive and did an…read moreexcellent job. The ambiance was pleasant. We ate in a booth and the background music was not too loud. Overall a good experience.

I came here while in town for work and I was so impressed! This place is so cute. Our waitress was…read morevery kind and patient too! Now onto the important stuff. FOOD! As you can see phone did NOT eat first on the crab dip. Omg it was so delicious! I loved that it had peppers I thought it added so much to the dip. The focaccia was delish but who doesn't love a basket of bread LOL. SO happy I went with the shrimp tacos! The dynamite sauce was like a boom boom sauce. The guac was seriously so delicious! I appreciated that the cilantro wasn't over powering as I am a "this tastes like soap" person. The shrimp was cooked perfectly too nice and crispy but still tender on the inside. Highly recommend and will be stopping back when I am in town again!

Always the place for great fried fish. They have other options but for me the fish is it…read more My wife loves the onion rings and hush puppies. Good customer service Style as a take away but outside seating is available

I saw this place on tik tok and told myself I would stop by and visit the next time I was in…read moreRichmond. My son had a basketball tournament, and this was the perfect time to stop by. I pulled into the parking lot and this place has a unique setup. All the tables are outside similar to checkers. The place looks like it belongs in a dessert or South of the Boarder based on the color which is odd as well. They take your orders at the walk-up window. When I originally arrived, I didn't see much business but while I waited for my food the cars were pouring in left and right. My hopes for the food increased. There is a menu on the outside that is somewhat difficult to read and navigate. A ton of options with some whopping prices. I ended up ordering the 1 Snack and Fries. I wanted something good but also light as I had another place in Richmond I wanted to try. $14.99 seemed good until I saw this bogus, Local meals tax on top of the state sales tax. This caught me off guard. I ended up waiting in my car for about 20 minutes and later heard my name called over the microphone. The gentleman showed me the food, and it was 3 large pieces of fish. The fish was delicious. The fish was Cooked well, and I could taste the flavor. Way more than I expected. Tartar sauce elevated the flavor. The fires were piping hot and good as well. I wish I had some ketchup, but they were still good. I loved that they were salted but if I had high blood pressure I should have stayed away. You can see the salt on the fries. They were good to me. Overall if I were in Richmond again, I'd definitely stop. The food was good. I would definitely try more options. The customer service was good. The cashier and food distributor were on their A game. Outside could use some love and care but it is what it is.

This is very disappointing. Spent $97.53 for 2 orders and when I got home and opened up the bags it…read morewas dry as if it has been on broiled for 7 business day. There's barely any sauce in the bag and certain areas that do get some sauce it was so salty. The potatoes is horrible, taste like it has been sitting in water for also 7 business days (it's just mushy). The more I eat the more disappointing I get. I don't think I'll be coming back here anymore. What a waste of $97.53

Came here because I wanted a little drink after the movies. What a mistake. I ordered the electric…read morelemonade... absolutely disgusting. Food took forever to come out. People who ordered after us got their food before us. Thankfully the waitress eventually came back and let me send the drink back. Ordered a frozen strawberry margarita . Received a strawberry margarita on the rocks, also nasty. Garlic parm wings were trash. Chicken tenders were disgusting-didn't finish a single bite. Waitress was super inattentive and unfriendly. I would never come back here.

I went for dinner! I've never been here but went with friends and I really enjoyed the atmosphere!…read moreI got a bbq sandwich and it was delicious! The service was good. The only thing was that they checked on you every 10min so I felt like I couldn't fully enjoy my conversations with my friends. I loved that they checked on us but it was a little much. Especially with how chaotic and loud it was in there.

I frequently drive by it, so I made the decision to grab fish and give it a try, even if it wasn't…read moreone of my favorite places. The dish simply lacked flavor, but our waitress was fantastic--shout out to her. My drink and the bang bang shrimp were the only things I enjoyed. Both the catfish and the wings could have been crispier. It came out soft, so they fixed it for me. For people who don't consume meat, there weren't many options overall. Since every person's experience is unique, I advise you to give it a shot.

We went to Ashland to check out The Market at Henry Clay Inn. It's open 7 days a week, serving up…read moredelicious coffee drinks, homemade pasties & light fare. The shop was quiet & had nice background music. There were a few tables to sit at & a long bar counter. The shop was empty, I'm sure due to the recent snowfall. I ordered my go to drink, an oat milk latte & my hubby enjoyed a chai latte & a pear almond pastry. The latte was delicious & the service was friendly on a cold day. The Inn is absolutely beautiful & a treasure of Ashland. It's a must see!

Altogether a pleasant outing. We go for lunch and the food,…read moreservice and ambiance is so nice. Just try it you won't be disappointed .