We could not be happier with the beautiful job that Crafted did on our home!…read moreWe had a very confusing, claustrophobic layout with several small rooms and a very tight, non functional kitchen with almost no storage. We have wanted to knock walls down for years to combine 4 small rooms and open the back wall to see the pool from the kitchen. From the very start of the project through completion, everyone involved was thorough and communicative. Mike was easy to reach and super flexible with constant modifications and changes on our part. I definitely could not say that I'm an "easy" client! He was patient with my own indecisiveness and willing to adapt in the moment, which I know is terribly inconvenient. Lewis is a rockstar! Such an incredibly hard worker and so attentive to detail. He had awesome suggestions along the way and was so creative to find ways to get the look and ideas that we were going for. Ryan with Design and Stone designed the most aesthetic and functional kitchen! The space we were working with was very limited and finicky. He was super accommodating to the things that I knew I wanted, even though not ideally practical, and worked around those things to give us so much functionality, optimize our space, and made it all so beautiful! Joel, our cabinet installer, was so fast but still thorough and specific. He asked my preferences on multiple details as he went to ensure I loved the final result. Steve's precision and detail with our light installation has been pointed out by everyone who's come to the house and he added several outlets to much needed locations in the kitchen as well as the front and back porch. I know there are many others I'm overlooking- Omar, "Coach", the entire plumbing team! Who took the time to teach me how things worked that they changed and moved and repaired old pipes and hose handles along the way .... Thank you Mike and your fantastic team for your hard work on our home, we're never leaving now! :) I have not yet decided on the backsplash and fireplace and will update after completion.

ZERO STARS - Mold Hazard, Forced Evacuation, $150K+ Damages…read more Crafted AZ Remodeling (Mike and Julie Abbate, ROC #199425) - Midtown Phoenix (June-Oct 2025). HEALTH HAZARD: Failed to remove Gyp-Crete underlayment after water leak (standard practice for 50+ years). Didn't replace flooring under refrigerator adjacent to leak epicenter. Guest bathroom "repair" cosmetic only - ignored actual water damage. Environmental testing: 115x normal airborne mold levels. Immediate evacuation required. Forced into 12-month alternative housing. WHAT THEY MESSED UP: Improper water remediation with resulting mold from guest bathroom leak. Insurance denied coverage for workmanship. Forced to pay for all repairs out of pocket. Flooring: 428% markup, cheap laminate without cork underlayment (creates echos). Recommended herringbone pattern for highly irregular space, looks terrible ( pattern used only for square/rectangular rooms). Master bathroom: defective tile work, installed broken shower column with absurd double rain shower configuration, large pendant rain shower on low ceiling and redundant shower controls. Requires accent wall removal/retiling with all new hardware. I redesigned entire shower myself in 15 minutes at design studio, Crafted did not even put in this much effort. Painted entire unit yellow without authorization while I was out of town, no samples provided. Charged for column plaster never performed (only "necessary" because they cut floors improperly). Double-billed for baseboard painting. Different subcontractors daily with poor supervision. Attempted to enter property without permission (after being told twice to stop work) in order to lock in substandard plumbing. Took paid materials when terminated for cause. Also left unit unlocked for a week while I was working out of town. REFUSES RECEIPTS: Attorney demand letter sent requesting receipts and documentation. 6+ weeks - zero response. Claims it is "not industry standard" to keep receipts for such projects. TOTAL DAMAGE: Mold remediation, kitchen/guest bath reconstruction, master bath corrections, repainting entire unit, 12 months alternative housing, moving expenses. Over $150,000 out of pocket to fix their work with one year of planned relocation. LEGAL ACTIONS: ROC complaint filed (inspection Feb 2026), Attorney General complaint filed, BBB complaint filed, preparing for lawsuit. Will update review once completed. Despite creating uninhabitable conditions, only response from Crafted is a demand for an additional $21,092. Other contractors confirmed 4+ units in my building were properly remediated from similar leaks. Crafted did not recognize Gyp-Crete underlayment despite removing all flooring (acts as sponge when wet). Photos/video: mold report showing 115x normal airborne spore levels, yellow paint, haphazard shower install, broken shower column. I would appreciate if Crafted responds with receipts rather than emotions. My attorney requested itemized invoices 6+ weeks ago. Still waiting.

My boyfriend and I have been working on a full house renovation and we started with our kitchen…read more The entire process was super easy with these guys! We met with Chuck and when he first came out to do the original estimate, he measured everything, and talked through finish options with us and was very detailed during the process. Charles and Philip came out to spray the cabinets and they were very nice and careful while working inside the house. They were also always on time which was really appreciated. The installation process of putting the doors back on only took about a day to finish. We also had a few drawer tracks that were broken and Tim fixed those so they now open and slide very easily. Overall, we were extremely happy with how everything turned out. We will definitely be working with them again later on this year to finish our laundry room and bathrooms!

Kudos to their entire team! Every one of them did a very professional job refinishing my kitchen…read moreand master bathroom cabinets, changing the color, hardware and really modernizing the look. It had been 15 years so it was time for a big refresh! Tim also took the time to repair the components that had been damaged over the years so all the doors and drawers function like they are new again. You can tell they are a very hardworking and efficient team by the way the entire project was managed. Very good communication throughout the entire process and the pricing was very fair for all the work they did. Thank you for doing my project and I would recommend them to anybody in Phoenix looking for a big cabinet upgrade!

Robert from West Haven Builders removed a wall, popcorn ceiling and moved electrical outlet/light…read more He always responded quickly. His quote came in at a competitive price. What I really appreciated was he kept me informed and updated, was on time. He also always kept the work area cleaned and cleaned up when finished. I will definitely use West Haven Builders again. Thanks for doing a great job! Carol C. Sun City AZ

I've used the services of this company on two occasions so far and both experiences have been…read moregreat. We had another plumber relocate our hot water heater about a year ago and recently discovered that the work was not done correctly - there was a gas leak. I immediately called Marvin and asked if he could resolve the issue. He and his team came out the next day, thoroughly explained the problem, and told us our options. We hired him to fix the problem and not only was the work very neat, but he was very professional didn't try to inflate the costs, explained everything along the way. The gas company even complimented the work done when they came out to do a final check for gas leaks. Glad we now have a good, honest, and reliable plumber we can count on in the future. I would high recommend this company.

Terrible very unprofessional Never use him…read more He never showed up when he said he would Charged more than he estimated Didn't finish the job we had to hire another contract Don't trust him

Highly recommend! I contacted J&M thinking I had a big problem with an upstairs shower drain leak…read more I anticipated a complicated, expensive fix. Eric showed up that same day, did an initial diagnosis of the problem, and then was able to fix the leak properly, with minimal expense, just two days later. He, and his crew were very respectful of our home, taking care to protect floors and furniture from dust, and communicating each step of the way. We are very pleased with the outcome and will not hesitate to call Eric and his team for any bathroom or kitchen repair or remodel needs.

We had some wood rot in carport support posts as well as along some fencing. There were a lot of…read moreissues on the outside construction due to age and extreme weather exposure. Eric really exceeded our expectations in complete evaluation and prescription for repairs. His work is truly outstanding and at a very fair price. It's like having a friend in the construction business who is really interested in taking care of you and not just collecting a check. In all of my experience I have never met such a qualified guy dedicated to do exceptional work.

My 10yr old GE microwave stopped working and I needed to install a new one. I reached out to…read moreseveral businesses over yelp and Robert was among the first to reply back and his price was very reasonable compared to the others. (I like that it was a flat fee versus an hour fee as some of the other places were quoting me as it allowed me to budget better). Robert's communication throughout the entire time was phenomenal. He reached out the day before and an hour before to confirm the appointment, arrived on time, and while completing the service was communicative and answered questions that I had. Very friendly guy. Made me feel comfortable which is important as a single female. While completing the work he was very efficient and he covered up appliances to make sure nothing got damaged and cleaned up all areas. When the job was done, he made sure that I was happy with it, which I was!!! He worked quickly and efficiently! He was also so kind to take a look at another unrelated minor issue in the home that I brought up to him and repaired it for me free of cost. That goes a long way to show that he is honest, and cares about his customers to go the extra mile. Thanks so much Robert! I 1,000% recommend and would be using him for any future needs. (By the way, if you are like me and reliant on reading reviews, you will see multiple other 5 star reviews for his services if you scroll all the way down the page and click "Reviews not Recommended". Just thought I should mention for other who don't know about that. Sometimes Yelp cherrypicks which reviews to show or not, don't know why)

Robert has done many repair jobs at my house; ceiling fans, tv hanging (x2) , hanging patio lights,…read moreputting together a large cabinet and installing a foyer light. He is so nice and always on time and very responsive and knowledgeable!!! His prices are very reasonable and he does an amazing job!!!!

Martin and his team are some of the best in the Valley!! They are so kind, thoughtful, respectful,…read moreand genuinely kind people. We are so pleased with all the work they helped us with, including a new fireplace and surround, wainscoting, whole home painting, lighting, shiplap, and many other projects! Outstanding communication and even better people! It's been a pleasure to meet Martin and Calvary Tile & Stone will be my first and only contact when we need any construction, electrical, and/or any other help!

Wow! Great work on a small project in a bathroom. Most tile companies won't give you the time of…read moreday for small projects, but Calvary was super! Flexible around my schedule and done wonderfully! It looked like the other tiles, like there was never replacement tiles and new grout matched perfectly! Very reasonable and responsive. Highly recommend!

I had an extremely good experience with this company. I sent…read morethem a message via Yelp and they replied right away, they worked around my schedule. Showed up on time to provide a free estimate, they priced a very reasonable price to get the job done. They did a good job in a timely manner. What else can you ask for?

Very frustrating experience. I would not use this contractor again…read more I signed a contract for a repair job for about $1,350. After the contract was already signed, the contractor returned with a subcontractor, looked at the house again, and then sent a new estimate for roughly $1,300 more, nearly doubling the original price. Because the price changed so much after the agreement, I decided not to move forward. No actual repair work was done on the house, but I was still charged $300 to cancel the contract after what was basically a short walkthrough visit. I understand that construction projects can uncover additional issues, but I did not expect the cost to increase that much after signing, and I definitely did not expect to be charged a cancellation fee when no work had been performed. In my opinion, the process felt very one-sided and not customer friendly. I recommend that anyone considering this company read the contract very carefully, especially the cancellation terms and how change orders are handled, before signing anything.