The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

Let me share with you my experience,…read more Walter their salesman came out to give me a bid Once he found out that Home Depot had done the estimate already, he just used the amount of boxes which was about 80 for the estimate. He did no measuring or anything else. He was gone in about 10 minutes. (I needed only labor as I was purchasing the material from Home Depot.) Once we agreed on Price to have all the existing solid wood baseboard, removed the new floor put down and the baseboard put back. I agreed to the job. Pricing; I agreed on 50% down and 50% when the job was completed to maintain some control of the final product I'm very glad I did this. Their policy is to get 100% upfront, which I never recommend anyone for any service, ever do. The very next day after agreeing on terms with Walter, I got a call asking for 100% of the money I told this lady that's not what we agreed to and she said well that's what we normally do and I said you better call Walter. I'm gonna cancel the job. She did came back excepted 50% Overall, the subcontractors that came out from a company called Sun sunshine floors did a pretty good job putting in the material But it's the follow up , putting doors back on , getting trim put back on that was a real headache and took me almost 30 days to get done and also a threat of a complaint to get what I considered to be a very reasonable discount about $370 off my bill In the end, I fixed the existing problems myself because it was too much of a headache after they finally agreed to give me the discount Finally, a reminder again if you use this company, do not pay 100% upfront you'll have no control over the job over anything that needs to get fixed and you'll be working on their timetable, while they have all your money ------- Part 2 It's smart that Kelly took down her first knee jerk response to my above comment since is was inaccurate and not well researched. "Telling me I agreed not to leave public comment in agreement for the discount" -that was true if you accepted my generous offer.... the first go round. I'm going to guess that she finally got around to actually reading.... the 2nd email with my threat to file a complaint with yelp. Poof.....gone and replaced with boiler plate sorry we messed up and we should have done better. " Kelly, I wish you would have taken seriously my first initial complaint to your company and really taken the time to call me and find out what happened, Sincerely apologize, accept my generous offer and maybe even go a bit farther to make me happy and satisfied, If you had done so, we wouldn't be having this stupid engagement in the first place. Even after all that, I do hope you have a Merry Christmas and a Happy New year.

KNOTS FLOORING SAVED MY FLOORS AND MY SANITY!!!…read more I can't put into words how amazing this company is and I wholeheartedly recommend them! In November 2025, I sought bids to have hard wood floors put in a bedroom I am converting into a pantry and to have my existing kitchen and entryway refinished so that everything would match and I would have ample time for the floors to cure before the pantry installation. Knots Flooring was one of the companies that came to bid the work but I ended up using another company and it was one of the biggest mistakes I've ever made in my life. After two other companies came out and totally botched three refinishing jobs, I had to swallow my pride and reach back out to Knots Flooring for help. Athena was so lovely and gracious when I reached out to her to apologize for not using them and when I admitted that I really messed up but I needed their help desperately. Regardless of my poor decision making, they didn't hesitate for one second to come to my rescue. My pantry installation was scheduled to start on February 10th and despite the short notice, Knots flooring put me on their schedule immediately so I could keep the timeline for my project while allowing ample time for the job to be done well and for the floors to cure. Not only were Athena and Danny amazing and reassuring, I can't say enough about what a phenomenal job Renato and Julio (Cesar) did with my floors and the care and respect they exhibited for my house by taping everything off, removing my baseboards that were messed up by the other companies, securing my house, the incredible clean-up afterward, and all the little things they did to make my floors look beautiful and exactly what I was hoping for. If you're thinking about getting floors installed or refinishing your floors, don't waste your time taking bids from other companies, hire Knots Flooring immediately!

We hired knots flooring to tile our bathroom floor and shower. I had started in on this project…read morewith a goal of doing everything myself, and had installed all of the tile backer board and waterproofing, but ran out of steam and needed someone to finish the tile work. They were ready, willing, and able to jump in to the project midway, despite an atypical layout and a series of curved walls to get tiled. They fixed a few areas where my prep work would have made for imperfections in the tile, and did a flood test to make sure that there were no leaks in the waterproofing to be certain. They cared about getting the details right, and thought several steps ahead to make sure that once they started laying tile all of the grout joints would lay out without leaving any small slivers of tile or odd relationships. At the shower niche, they adjusted the top of the opening down slightly to get everything to line up with the grout joints, which looks great! The knots team was quick to respond with a quote, which was quite reasonable; they were able to get started quickly; and they were able to get the project done quickly. I'd highly recommend them for your next project!

Cannot praise the team at Custom Flooring Specialists enough! Ari came out and talked us through…read moreall our carpet and tile needs, we went into their store and worked with their sales team to pick out materials, and Michelle was so communicative with us, once we accepted the quote, immediately got us on the books super fast. The actual team who installed the carpet was awesome, Riley was great to work with when installing our new baseboards, Luis did an excellent job on our bathroom tile, and Roger went above and beyond to make sure everything went smoothly. Truly you can tell these folks care about your project and their quality of work. Incredibly impressed with everyone involved. Will definitely be using them again when we change the rest of our flooring in our home. And would absolutely recommend them to anyone along the way!

Everyone at Custom Flooring was great to work with and the end result was just what we were looking…read morefor. Michelle is great, very easy to work with as well as her entire team. Thanks!

Quality of the work looks good! Quick install and responsive to inquiries. Seems very comparable,…read moreif not better, in value. Their showroom is convenient and has lots of choices. Very helpful staff!

Simply Floors was simply, the BEST! Kevin was great to work with. They were quick, professional and…read moremy hardwoods and new carpet look perfect. Thanks ro everyone at Simply Floors

Great experience from start to end…read more The only thing I recommend is that the installers call the customer when they are on the way to the home. The guys that installed my floor did not arrive in a company vehicle and did not have any identification (business cards). They identified themselves by saying they were there for the floor project. In today's world customers will be extra careful as to who they let into their home.

I had a great experience! Finished earlier than expected. Cleaned up after and there was way less…read moredust than I expected! Norton was awesome and super nice!! My floors look amazing!

Michael and his crew just finished installing a hickory floor in my bedroom. The quality of wood…read moreand installation were far superior to the company I used before. They are quick to answer any questions or concerns. They are definitely there to please their customers.

The crew was extremely kind and knowledgeable. Our new floor looks great! I would work with them…read moreagain in the future. I was referred to them by the Carpet Mill. The price was super fair for what we received!

While transitioning from California to Denver and renovating an entire home, Britney at at Abbey…read moreCarpet & Tile made the process smooth and stress-free. Britney was incredible to work with from start to finish. She took the time to understand our style, preferences, and needs, and helped guide us to the perfect flooring and carpet choices for our home. Her knowledge, patience, and attention to detail were evident every step of the way. Britney even came out personally to take measurements, which shows her commitment to quality and customer service. The installation crew was professional, punctual, and did outstanding work -- we couldn't be happier with the results. The products at Abbey Carpet & Tile are top-quality, and the customer service is truly unmatched. I highly recommend anyone looking to upgrade their flooring to visit Britney at Abbey Carpet and Tile -- she goes above and beyond to make sure you're happy with every detail.

We just had Abbey Carpet & Floor install new carpet throughout our entire two-story home, including…read morethe stairs, and we could not be happier with the experience and the results.My initial visit to their Northglenn showroom was excellent. I worked with Don, who was knowledgeable, patient, and genuinely helpful. I explained what I was looking for, and he immediately guided me to options that perfectly matched our needs. Now that everything is installed, I can confidently say he was spot-on with every recommendation. The carpet itself is beautiful, the padding feels incredibly comfortable underfoot, and the color is exactly what we wanted.Don came out the same day to measure and provided a clear, detailed quote on the spot. They were able to schedule the installation in the exact timeframe we needed, which was critical as we were wrapping up another remodel and wanted the new carpet as the finishing touch.The installation crew was outstanding--professional, courteous, and clearly masters of their craft. Having worked in commercial construction for over 20 years, I know what a properly executed carpet installation looks like, and these guys nailed it. They started right away, worked seamlessly together with virtually no downtime or distractions, and completed our entire home (including stairs) in a single day. It was genuinely impressive to watch.We are thrilled we chose Abbey Carpet & Floor and would recommend them without hesitation. Top-notch service, quality products, and flawless execution from start to finish. Thank you!

We returned three boxes of unused product and an extra transition piece over two weeks ago and…read morestill haven't received our refund. We've stopped in twice and were told each time that the refund is "coming," yet nothing has been processed. We were only given a handwritten receipt for the return and told another department has to process the refund, which seems like a very broken system. On top of that, the salesperson told us we received a contractor discount, which turned out to be untrue. Very frustrating experience and extremely poor follow-through.

Went back to Carpet Exchange again for more carpet, this time a family room and living room. The…read moreinstallers Luciano and Juan did a fantastic job, left the place neat and tidy, and were very pleasant and polite. Staci, at the store, was extremely helpful in picking out colors, and helped me drag around samples and an area rug. A great experience as always. Thank you.

I walked in and Brett was quick to help me find an affordable option for padding and carpet for a…read morerental property. Diego came out and measured and did the install. Everyone I've encountered at Sloanes has been amazing. This was my second time using them and I have not been disappointed.

We've purchased carpet from Sloane's twice before so they were our go to when it was time to…read morerecarpet 3 more rooms. They have three racks of carpet samples: plush, textured and a flat pile. They also have other types of flooring. We chose a plush carpet and some really good pad and Brett wrote up our order. He sent our phone number to an installer named Chris who was supposed to call us in a day or two to schedule coming out to measure. When I didn't hear from him for 4 days I called him. He said he couldn't get into his email and didn't know that he was supposed to call. But he did come out a few days later to measure and again a week later to measure the third room that was missed on his first visit (hubby's fault). Being that it was only 3 days before our scheduled install I was definitely nervous. Brett called us two days before install to say they didn't have enough of our chosen carpet and offered the options of choosing a different carpet, doing less area, or getting our full deposit back and not getting carpet. We opted for getting a different carpet so we made that drive up north once again. The morning of our install Chris called to say he couldn't make it but would send his brothers. We had spent days getting the rooms ready - taking out all the stuff in the closets (up to 3 feet off the floor), emptying shelves, and basically removing everything but the heavy furniture. So of course I said ok to having substitute installers. They turned out to be very good and got the job done in one day. So far everything looks great And they only missed one night stand when putting the furniture back. So Sloane's will continue to be our go to for new carpet.