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    UMass Memorial Medical Center - The nurse can have a seltzer in a babys zone, but i cant have one in my own babys area.

    UMass Memorial Medical Center

    1.7(132 reviews)
    4.2 mi

    Horrific check-in staff experience…read more After a 3 hour wait, and those coming in after me being taken, I asked for a line of sight on how much longer. I was told nope, can't give you an idea, there are too many factors to consider. I explained I was in excruciating pain, that I cannot sit much longer. I asked if there was a bed I could lay down on while I wait the undetermined amount of time. Again, nope - but I was offered to lay down in my chair. Not possible. Rude, uncaring and demeaning. I left and went to UMass Harrington. I was tested and diagnosed with a severe intestinal obstruction, within 90 minutes of arriving. I then spent days in the hospital. To Belmont Street - I wasn't trying to hop the line. I was a patient in need. You showed zero compassion. if you lack politeness, care and concern you really don't belong anywhere in healthcare. Please do us all a favor and move on to an industry where your rudeness may result in an unhappy fast food customer over a cold meal versus risking the well-being or life of a fellow human.

    This is quite literally the worst hospital you could come to. If you're in an ambulance headed…read morehere. Tell it to bring you back home. Because regardless of whatever you have going on you'd have a better chance getting help at home than you would from the "trained professionals" that work here. Aside from it being absolutely dirty everywhere it also is chronically understaffed to the point that even if you are the only person in the er you will be forced to wait hours in pain while you listen to the nurses laugh and talk about their weekend plans and complain about patients. Please if you have something seriously wrong do not come here unless you do not value your life. After hours of pain and agony if you chose to stay that long you will be escorted by a rude nurse who will only say 2 words to you while she rushes you into a old operating room with a sheet in the middle of it to separate your one "room" into 2 rooms much to your surprise there's no bed! So after hours of being in the waiting room, you're finally in a room with no bed and told someone will be in with a bed for you shortly. Thankfully someone comes with a bed 10 minutes later. And your left there to rot in pain for at least anther hour until a doctor decides to tell you your fine and you can go home.

    Photos
    UMass Memorial Medical Center - The holes in the parking garage which after 3 weeks of me seeing them not spray painted, they went and fixed.

    The holes in the parking garage which after 3 weeks of me seeing them not spray painted, they went and fixed.

    UMass Memorial Medical Center - Decrepit parking garage

    Decrepit parking garage

    UMass Memorial Medical Center - Broken things just hanging out in the corner.

    See all

    Broken things just hanging out in the corner.

    Klein David , MD - obgyn - Updated May 2026

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