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    Deprez Don P MD

    5.0 (1 review)
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    6 years ago

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    UMass Memorial Medical Center - The nurse can have a seltzer in a babys zone, but i cant have one in my own babys area.

    UMass Memorial Medical Center

    (132 reviews)

    Being that the ER department at the UMass Campus wasn't able to treat my disabled sister with…read morespecial needs who had a life threatening issue, she was transferred to the Belmont St hospital. I must add that the coordination couldn't have gone better. They arranged a bed for her in the CCU and the Dr who would be doing her surgery spent time with me over the phone explaining what needed to be done & how it will work. From the time we boarded the ambulance to the recovery room I highly doubt it could have gone any smoother. She came out of the surgery, then recovery, and was immediately taken to the CCU. The poor sweetheart had lines upon lines, oxygen, etc. And when she woke, clearly upset. The nurse ( Karen) that is assigned to her has been so very kind, compassionate, and highly skilled. All the other caretakers have been wonderful. It's been 3 days and she's still in the CCU. But she's doing quite well, healing nicely with the excellent care she is getting. What started out as a frightening experience turned out to be a very positive one & I can't thank them enough.

    Horrific check-in staff experience…read more After a 3 hour wait, and those coming in after me being taken, I asked for a line of sight on how much longer. I was told nope, can't give you an idea, there are too many factors to consider. I explained I was in excruciating pain, that I cannot sit much longer. I asked if there was a bed I could lay down on while I wait the undetermined amount of time. Again, nope - but I was offered to lay down in my chair. Not possible. Rude, uncaring and demeaning. I left and went to UMass Harrington. I was tested and diagnosed with a severe intestinal obstruction, within 90 minutes of arriving. I then spent days in the hospital. To Belmont Street - I wasn't trying to hop the line. I was a patient in need. You showed zero compassion. if you lack politeness, care and concern you really don't belong anywhere in healthcare. Please do us all a favor and move on to an industry where your rudeness may result in an unhappy fast food customer over a cold meal versus risking the well-being or life of a fellow human.

    Deprez Don P MD - obgyn - Updated May 2026

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