1. Kelly O Galster, DO

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Palmer, MA

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Kelly O Galster, DO

3.0 (2 reviews)
Open • 8:00 am - 5:00 pm

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Baystate Wing Hospital - Logo

Baystate Wing Hospital

1.8(39 reviews)
0.0 mi

I'm really pleased with the hospital on how they treated my mom my mom been here for several…read moretimes all the nurses and Doctors are awesome always treats their patients good some of nurses need to smile more but they're doing Great They need to be more educated on Dealing with Deaf patients by Getting a ASL interpreter more often and not being very awkward about communicating with Deaf patients Otherwise I give this Hospital A plus The foods are okay needs improvement The cafeteria has limited menus definitely needs big changes. Very friendly staffs here.

If i could give 0 stars I would. I have bad Achilles tendinitis with a bone spur behind the tendon…read more My advocate and others were highly concerned that my tendon would detach from the bone and told me to go urgently. I got shit service. I'm not a pill seeker. I have a long record of trying different pain relieving meds, acupuncture, chiropractor, pt, non narcotic pain meds. None work. Unfortunately the only thing that works are opioids. I wish something else worked. But they don't, so they see me as a druggie looking for a fix. Nothing could be further from the truth. Then the incompetent nurse that i had actually said that oxycodone is legal heroin. Ummm, no! Its not! Then she says we dont give that here, its our policy. BULLSHIT. I have a very bad back and went to the er a couple months ago, they gave me 6 days worth. Against the policy, huh? She needs to be fired for lying and her incompetence. I wish i knew her name. Is it any wonder that this place gets such bad reviews? Some staff is competent. The rest should not work there. ​oh, all they gave me, even though the worry was high...an ace bandage and crutches. Extremely unprofessional. Especially when people in the field, including my advocate said I need an xray or MRI sooner than later. They did absolutely none of that.

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Kelly O Galster, DO - surgeons - Updated October 2026

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