The doctor is excellent with top credentials. Office staff are often mean, hostile, rude and…read moreinsulting. They do not hesitate to scream at patients for no apparent reason.

The tech who did the OCT and work-up was fabulous! She was friendly, funny, and explained…read moreeverything she was doing. Dr H always shows me the results of the OCT and explains what I'm seeing. He's definitely all business when he is in the room, but answers all my questions without hesitation.

My entire family has been with South Hadley adult medicine for about seven years, with my husband…read moreand son regularly, seeing Dr. Faye and my daughter and myself seeing Teresa Lind. We have had nothing short of amazing, personalized, and caring attention from both Dr. Faye and Teresa Lind, weather routine physicals, an illness, office visit or a few things that quite frankly were more serious. They are absolutely wonderful, as our the nurses, who always call back with guidance the same day, if not within hours of my message. I don't write tons of reviews, but know how frustrating and disheartening. It can be to look for a good GP, haven't gone through that myself eight years ago. Thank heavens we landed at South Hadley adult medicine - I cannot recommend highly enough.

Dr. Leombruno is by far the best Primary Care doctor you could ask for. He is kind compassionate &…read moretruly cares about his patients. The wait time is very reasonable, and the entire staff treats you with respect. They really do their best to assist you with your needs. If I could give more than 5 stars I would.

***** GREAT DOCTOR ***** but Dr is excellent and has a…read morereally nice manner BUT someone in his office is ruining his business and seems determined to make all visits unpleasant. Rude, lacking in any business or professional courtesy they behave like a selfish bully and show zero empathy for patients. In addition to this they are obsessed, yes obsessed, by people using any hygiene product that has the slightest smell or if there is a hint of a cleaning product on your clothes. This includes even mildly scented soap .... The "FRAGRANCE POLICE" will make themselves known to you !!! They say they have allergies, but they could least be pleasant in the way they are telling people. You get warnings!! The whole office has the air of a grade school where punitive language and threats of consequences are acceptable for anything that bothers them. You could have a grave illness but these folks are so self focused that they will get after you for using soap. Suggest get a different job and avoid all human contact. Sad to see someone getting away with this behind the doctors back.

Dr. Cichon is absolutely a 5 star doctor, the facility itself was a 2 star, unfortunately. It's…read morevery dated and small, which would be acceptable if the place was actually clean. There were layers upon layers of dust on everything in the exam room. It looks like it's been untouched for years. I wouldn't return here if not for Dr. Cichon, and I hope that they will be in a new location soon.

Probably the worst doctors office you could pick. The doctors do not care about their patients…read more Need to have testing done? Don't expect to get any results! They will never call you with any information. The medical assistants are rude and not at all knowledgeable about their jobs. I had one assistant who told me all about her sex life to make small talk. The doctors would rather give unnecessary drugs instead of doing any work to fix whatever the actual problem is. I was a patient for years and was continually misdiagnosed without any question of whether I could have something different, went to a different doctor ONE TIME and received the correct diagnosis. You can do better than this place.

ER Wait way too long there for 17 hours with a badly infected toe not seen. Had to leave and find…read moreanother ER who shipped me back to Baystate Via ambulance. THe surgery went well and the staff was great

All of the Midwives were wonderful throughout my entire pregnancy and Holyoke Hospital was a great…read moreplace to give birth. Ginny delivered our baby girl and I don't think I could have done it without her, she did a fantastic job coaching me through contractions and pushing. After my experience I would never have a baby anywhere else but Holyoke and I wouldn't go anywhere but Midwifery Care of Holyoke for all of my future care and follow up. I would highly recommend this group for anyone looking to have a natural "home birth like" experience in the safety of a Hospital.

The worst time of your life waiting over an hour for a 5 minute visit!…read more Waiting room roasts you like a sauna! No acknowledgement that we're sitting here now 1 hour and 10 minutes!! Holyoke has few to choose from so they got ya by the balls literally!!