He is a very nice and calm doctor, I really liked him, but I feel like the office is never…read moreavailable when I call and have questions.

I can't recommend Dr. Jacobson highly enough. He has an amazing bedside manner, a wonderful sense…read moreof humor and vast knowledge of his specialty field. Dr. Jacobson treated my wife for five months of a high-risk (twins) pregnancy. We never felt rushed or intrusive when working with him. He treated us as his only patients in the world and he always gave us all the time we needed. He is a warm and very funny man, in addition to being a fantastic OB. Here's an amazing story: On the night my wife was expected to deliver after a 30-hour labor, Dr. Jacobson was scheduled to be off duty. My wife was so upset by this news that she actually broke into tears at the prospect of Dr. J not being there to deliver our twin girls. The doctor immediately canceled his personal plans and stayed with us through the healthy vaginal delivery. That's the kind of personal touch you just don't see very often these days. During our five months of working with him, Dr. Jacobson became not only a trusted professional but a friend. We look forward to every follow-up

The billing isn't exactly above board. I had a suspicious mammo on one side in Jan 2025. Came for…read morefollow up in Feb 2025 and that side was okay (out of pocket cost $625) but they said to do 2nd follow up again in August (6 months) just in case. Thankfully that side was still fine (out of pocket cost $416). Scheduled what I believed to be my yearly mammogram Feb 2026 but they apparentally wanted to bill this as a 3rd FOLLOW UP. This "follow up" however was for both sides and was no different than any other standard mammogram I have ever had except this one costs more than $500 out of pocket. Therefore, this yearly was not covered. So all told a suspicious finding that has now been checked 3 times cost me more than $1500 out of pocket. Lesson learned. Questions the number of endless billable follow ups, especially when they are the exact same as standard mammogram.

Now that Charles River Medical is in the news for harboring a rapist as one of their participating…read moredoctors, I would like to add my experiences. I went there for years not realizing that there are other options in the area to get my medical care. I have had experiences with several doctors there for over a period of years. Their medical care should be reported to the National Medical Review Board for minimal and haphazard medical care. You will be seen for exactly 10 minutes. The doctors will be brief in answering your questions, they will become curt and frustrated if you ask more than 5 questions. They do blood work, go over results, omitting info and if your medical issues are too detailed, you will be sent on your way. I have always left feeling ignored and disrespected, Their Endocrinologist on Union Ave is especially guilty of this. They will not allow you to change your PCP either! Out of sheer frustration I changed to another medical group. I am now receiving minimal one-hour visits with their PCP and Specialists all doctors take great care of you. They do not skimp or cut corners in their medical care, and I feel very well taken care of. Charles River Medical needs vast improvement in their care, their attitude, and their medical expertise.

She is awful and mean, definitely not traits you would like the person who is poking and prodding…read moreyou to have. The Nurse Practitioner is very nice but even the ladies who work in the office are rude. If you go for an annual exam they make you come back and do it again in 6 months regardless of results. I think this is a way to get more money out of you and your insurance company. Do yourself a favor and find another doctor who can make the experience at least a little less miserable.

She's great I have been going to her got many years. Sometimes the office staff are flakey but I…read morethink it's because they teach medical assistant students.

First off let me say I didn't want to give even 1 star!!!…read more The staff was very rude/condencending when I first arrived. All I asked was is this Dr,. Turco's office? They looked at me like I had 3 heads and said sarcastically "Yes". (There is no signage letting you know you are at the right counter/office) Then I noticed it smells like mold and the reception area is sooo dated. Just gross. I know all I have is Masshealth but really? Does that mean I get old musty moldy waiting rooms and very rude, nasty post menopausal HAGS at the reception window? I ended up saying a few choice words and walked out. Their waiting area was completely empty BTW. That tells you something right there no?

I recently went for my first visit on a referral from the women working in my doctor's office. I…read morefound everyone in the office and the Doctor polite and very professional. As with many doctors, there was a bit of a wait but nothing untoward and with apologies immediately offered. The building is a bit tired, it was the RMV I went to in the 70's for my license, but I found the waiting room and, more importantly, the restroom, clean and neat. There were folks waiting for my 1st visit and the followup several weeks later. Don't give out 5's without a bit more knowledge but I definitely stand by my 4 star rating.

My husband's Lyme disease is acting up and I hold Dr. Bandari of Charles River Medical Associates…read moreresponsible. Years ago Lew went to him to be tested for Lyme. The doctor's office told him that they would contact him if the test were positive. They said "No news is good news." They never contacted him. Three years later another doctor was going through Lew's records and saw that the earlier test result had been positive. Dr. Bandari had "forgotten" to call. Lyme can be cured if it is treated right away, otherwise it can become chronic. Because of Dr. Bandari's negligence Lew did not receive proper treatment and now the Lyme is chronic.