Took my car in to have the heater core replaced, my heater worked before hand, then after bringing it in here it didn't work. They explained that it was the electrical switch that was bad. Also forgot to put a part back on my dash, I had to go back for it.
Second time I bring it in to have the ventilation pathways changed. They forgot to put a part back in to flowed to the back seats. All of a sudden my heater started working with the original electrical switch that they said was bad. So there was a big mistake there, I had the vent pathways fixed because I thought that's what the problem was. They made a mistake somewhere and it cost me 500+ dollars for them to fix their original mistake. My blinkers also didn't work when I got my car back, they fixed it, but I was not impressed by their failure to check that everything worked the way I brought it in.
When I went back about the missing part they told me it wasn't their fault, and that when my car was stolen (happened a couple weeks after they worked on the vents.) They said the thieves probably stole it. The part is so hard to get out, let alone back in, I seriously doubt the thieves took it.
There was also missing nuts on where the heater hose went into the dash from under the hood. They never mentioned it, I'm sure they forgot to put them back on.
All in all, even though my car was a pain to work on, it cost me way too much money for them to fix the original problem which they created. I highly don't recommend their services for anything involving the dash of your car.
I've had a head gasket replaced there before years ago when they were at a different location. They did great on that, but the follow up care was unprofessional and they didn't take responsibility for what they did wrong. read more
