Based only on reviews online we called on Friday looking for service on our heater. To our…read moresurprise, they said someone could come out the following day. Gave my husband a 4 hour window from 8-12 and told him we were at the top of the list. No one showed or called us and at 12 we finally called ECI to see what happened. We were told that we were bumped down the list of calls because they accommodate contract customers first. While that's great in theory why on earth would we buy a contract from a company who can't even honor an initial appointment window? And doesn't bother calling to let you know? We were lucky enough to go with a different company who not only arrived on time but finished by 3pm.

Humidifier leak. The tech, Jason, immediately identified the root cause behind the leak and…read moreproceeded to replace the tubing on the humidifier. Very professional and knowledgeable. He wore foot coverings while in the house and made it a point to clean up and wipe down any mess that was made from the repair. Will definitely use ECI again.

Just had our HVAC replaced. Matt and Cole spent the entire day removing the old and fitting in the…read morenew. So many customize things needed to get everything in place. These dudes were committed and spot on to making the installation perfect for our home. The company has been reliable, timely and service we can trust. Boo Ya for their great service!

Great work. Very clean work very professional work. The guys were on time and keep me updated on…read moreeverything. Matt Matt Andy

We ended up needing a new gas furnace this winter after our old one broke. The first people we…read morecalled was Airmaster. We got someone to come out and check out our issues almost immediately. After we were told that the replacement part would be $1000 we decided to buy a new one. After a couple of price comparisons, this place knocked every other quote out of the ball park. They offer discounts too for military or first responders. The people that came to replace our heater came on time and did it pretty quickly. They went over everything before they left and also respected our floors by putting a cloth on the surface to prevent denting or dirt from tracking.

WARNING: Avoid Air Masters HVAC - Unprofessional…read more Air Masters HVAC is an extremely unprofessional company. They wanted to charge us twice for an estimate that should have been completed during their first visit. The initial diagnosis was left incomplete due to their own oversight, yet they demanded a second fee just to return and finish what they should have done the first time. To make matters worse, after servicing our AC, it began leaking shortly after, and when we contacted them to come back under warranty, they blocked both of our phone numbers--completely cutting off communication instead of standing by their work. Terrible service, poor accountability, and zero professionalism. BEWARE--do not trust this company with your property or your money.

i hired this company to install a new heater/air conditioner in my condo this week. they were very…read moreeasy to deal with and were very friendly and professional. This was my first time using them and would recommend them to anyone. Alex the owner explained everything when i asked questions and follow up was also very good. He even liked my cat so he obviously has good taste! Pricing was competitive and everything went as planned. my only suggestion would be they obtain financing options as this is a very expensive replacement and difficult to come up with that money quickly. Alex said they're working on that which would be very good for their customers. Wasn't even sure they would service my neighborhood but they did so don't let that deter you from contacting them.

Our air conditioning broke on a hot summer morning. I reached out to Alex (the owner), and he got…read moreback to us within minutes. He was able to come for a same-day appointment and easily fixed our AC. He also presented options fairly and did not pressure us to buy additional services. He also taught me some things about how air conditioners work.

Since my 1st review, I have contacted Giorgi a few more times for different services. He just fixed…read morea bathtub leak. Always a great job! Happy repeat customer.

Giorgi and his team were quick to answer our request on a Sunday. We asked them to unclog our…read morekitchen sink as well as fixed and replaced two leaky bathroom faucets. They were very knowledgeable, professional, and trustworthy! Good quality work at good value. We will be sure to use them again for any future plumbing services.

Len was incredible!!!!! Focused and methodical he addressed every problem, professionally with…read moreinformative problem solving narrative along the way. Because of how Len handled himself and solved my problems, I signed up for yearly service. Len is consummate employee AAA Brothers should be proud of. Paula was incredibly as well; accommodating and professional in her booking an appointment based on my immediate needs. Bravo AAA Brothers. You now have a customer for life.

Update: Owner…read moreresponds 15 months later to "correct" that yes they called at 2pm (the very end of the window then they were supposed to BE HERE) you know because people don't take off work to be home within those hours.... And then offered to help as if we didn't have to fix it then, 15 months ago. Sam is definitely making his grilled cheese...at night.

Came out same day (w/in an hour of calling them), quick and efficient work. Technician explained…read morewhat could be going wrong and thankfully there wasn't a huge fix needed. He also noticed a few quick other maintenance items to fix and keep track of. Would recommend them. Thanks Arsen

Qualitech provides excellent service!…read more These guys are honest and trustworth! My parents are in their late 80s. Their AC went out on a very hot and humid August night. They called an hvac company out of the phone book who didn't send a technician, but a slick salesman instead. This guy convinced them to sign a contract for a $17,000.00 new AC system. After they signed the contract he told them they'd have to wait three days for the system to arrive and be installed. They called me very upset and concerned. I cancelled the contract with the phone book guys and called Mike from Qualitech. Qualitec diagnosed the problem, went to a local supply house for a new fan motor and installed installed it all in the same day. LIFE SAVERS! My parents wouldn't have lasted one night, let alone three nights in August 100 degree, 100% humidity. Thank you so much Qualitec!!!

We had this company install our HVAC unit about 2 years ago, and were initially impressed with…read morethem. 3 weeks ago, we started having problems with the heat shutting off over night, leaving our house freezing cold as the temperatures dropped. We had a technician come out twice unable to figure out what the problem was. We spent TWO FULL WEEKS calling daily to ask to speak with a manager or someone in charge (our goal was to figure out how to troubleshoot the problem since the current technician couldn't figure it out), and not once did we receive a callback. At various points, the operators we spoke to expressed their sympathies and disbelief, that no one was calling us back, and repeatedly marked our callback requests as 'urgent.' After 2 weeks and no response, we had to call another company, who were able to diagnose the issue and fix it within 30 mintues (turns out Comfort Controllers incorrectly installed the unit in the first place). Luckily I was able to find someone to fix it, because Comfort Controllers still hasn't called me back over 3 weeks later; as far as they know we're still sitting in the cold, but it's clear they couldn't care less. Could not recommend this company less if you value communication, accountability, or work done properly.

Very disappointed in trying to schedule an appointment. First time was a no call, no show, now I'm…read morejust leaving messages and no one is returning my call to schedule a routine maintenance. A former employee was very nice to suggest that she would contact a manager for me to schedule the appointment. I might have to take her up on it considering what luck I'm having. Very frustrating experience. I would give zero stars but that's not an option :(