This is the most honest automotive repair facility I have every had the pleasure of dealing with…read more The expert advice from professionals you can trust. From the front counter to the auto technicians I cannot find the correct words to say how pleased I have been with all the services performed to my vehicles over the past 6 years. Joel is top notch and always a professional with his customer service. I went in with concerns of a check engine light a few years ago and they corrected the malfunction for what I considered a very reasonable price, I returned with my Ford Escape SUV and they went above and beyond the diagnostic time to find the answers to my situation. When it came to billing me for the service, they again were incredibly fair and charged me a flat rate which I knew was well below the actual time spent by the tech. I never question the estimate or if work is needed with this shop. I trust them and their services. Thank You Caruso's , for being an honest, fair and friendly neighborhood repair facility. We are blessed to have you in our community and I wish you all continued successes for many years to come.

Very helpful bunch with their honest pricing and assessments. I have already recommended this shop…read moreto people who live in the area.

Since discovering this gentleman and his repair shop not long ago I have been bringing both of my…read morevehicles to him for repairs. This review just reinforces my previous review. Kenta Bond, the owner of this shop is a man of high integrity. He also is a master of customer service. I call him a dinosaur because, even though he is a rather young person, he provides "old time" customer service. His pricing is extremely competitive - better than many - and he truly cares about his customers. The other day he stayed late to make sure my car repair was complete. It was not a simple repair. The car needed an axle. The parts supply house was very late getting him the needed part so Mr. Bond actually got in his car and went to the supply house and picked up the part himself. That pushed the repair completion time back. However, Mr. Bond stayed about an hour past usual closing time to get the job done for me. He does high quality work and is an absolute pleasure to deal with. Please help support this small local business. He needs the support far more than the big chain repair shops in the area and his price markups are far less than theirs!

Everything!! Kate is great and Kenta the mechanic is the most honest and fair mechanic I've ever…read moremet anywhere. Give him a call.

I feel like I found the shop I trust in Schenectady after floundering once I moved and left behind…read morea trusted shop I had went to for years. I tried a few places and none met my standards. I had my brakes done here. They were able to see me at the first time that worked for me. Nick called me within a short period of time to let me know the diagnosis and cost. The work was done quickly. The cost was fair. From the perspective of efficiency and finances, this is a great shop. However, the shop has something more than the pure business side. As noted in many of the reviews I read before I tried this shop, there is a true human element at work here. I felt that Nick was genuine and thoughtful. He was also very considerate. He had someone pull my car out for me when I went to pick it up as it was parked in a tight spot, saving me from performing a dozen small maneuvers to get it out, haha. I would bring my car there again in a heartbeat.

These guys are the best. Fair prices very understanding they listen to you first about your problem…read morewith your car and believe me they know what they are doing perfect work done well car running great

A friend of mine recommended Auto Solutions a couple of months ago when I needed to get my 2007…read moreMazda 3 hatchback a tune-up. I love my car so much, and if I can get a few more years our of it, I'd be happy. She said they're great, reasonably priced, and do not try to swindle their customers with unnecessary repairs. So I decided to check them out. Upon entering, I was greeted by the nicest receptionist I may have ever met. She had a great smile, was friendly, and was professional but still laid back. I explained what I needed, which included looking at why my engine light was on, check my shocks (because my car made very loud noises with every little bump in the road), and anything else they could find. Then I wanted an estimate and we'd discuss next steps. Made an appointment for the upcoming Thursday, left my car overnight, keys in the Dropbox, and they'd look at it in the morning. Got the estimate a few days later than anticipated, because the mechanic is always SUPER busy, then scheduled a pickup. Turned out that I needed new tires (which was not a surprise), my shocks were dead (hence the loud banging whenever I drove over a little bump), and my heater was on the fritz (the engine light). Spoke to the mechanic, and he said he could have my car ready by the following evening. So I said let's do all work as a holiday treat to myself. Picked up my car after work the following day, met up with the mechanic, and he went over everything with me. To my surprise, and due to an error, they even did a little extra work and didn't charge me for it! When I drove my car home, it felt like it was brand new, and if it wasn't for my "dog blankets" protecting my car seats, I would think that I just drove it off the sales lot. Overall, Auto Solutions is a place I will continue to go back to. The professionalism mixed with a laid-back personal approach, really made me feel at ease. Not charging me for some extra work that was done was a very nice holiday gift from them, and I am very grateful. Be fair warned, if you are a type A personality, and need everything quickly laid out in front of you, in a very specific time frame, they may not be your first choice. But if you have a little time on your hands, I will always highly recommend them.

Love these guys. Friendly, speedy and they are good at their jobs. Go see them. You will love them…read moretoo.

Ankers has now been providing consistent quality car for my household vehicles for years at this…read morepoint. We feel very fortunate that we have access to such a trustworthy and effective shop. In addition to some of the specifics mentioned in my previous review (see below), there have been several instances where Ankers could have just recommended the more expensive route to fix something, but chose to allow us to make an informed decision by trying alternatives or doing things incrementally so that it could be determined if a smaller fix would suffice. All this without sacrificing the integrity of the car, though. It is such a relief to know you are going to receive competent and honest work on one of the major financial investments you make: your vehicle. I can't recommend them highly enough.

We go to Ankers regularly to service our (gracefully) aging Prius v. I have found them to be…read morehonest, reasonable on pricing, and especially good for moderate to major repairs. They recently did an excellent bumper replacement - painting the day before so it only took a few hours.

I brought my truck in to remove a few small surface rust spots. The price was reasonable and the…read morework was completed earlier than initially estimated. The color match appears flawless and the areas look as good as new. It wasn't part of the work I requested, but Frank & Sons took the initiative and touched up a few small scratches/nicks for no additional cost. As an added bonus, the truck was detailed inside and out when I picked it up. Nice! Good people, great service and highly recommended.

I drove my car away and all the dash lights were on. When I called to ask they said bring it over,…read moreand then proceeded to ignore me while I waited patiently. Good customer service is: "mam, this might take an hour, are you okay to wait?" how they treated us was NOT good customer service, they ignored me and said "someone's coming" for 45 minutes. I guess once the repairs are paid for customer service goes out the window at this place!

From the initial estimate to the repair of my bumper on my Mercedes Benz 2023 they were…read moreknowledgeable, professional, affordable, friendly and answered all my questions and actually got the service done in a timely manner. I'm so impressed. Definitely my new go to. Thank you, guys

--------------------- What Happened:…read more --------------------- Winter storm damage from a falling tree branch (windshield area and frame). --------------------- Their Estimate: --------------------- $3,985.17 (preliminary estimate grand total) Comparable Estimate: $375.00 for "Front Windshield and Frame." --------------------- Bottom Line: --------------------- I would not recommend this shop if you are trying to avoid being overcharged. --------------------- Full Details: --------------------- During a recent winter storm, a tree branch fell onto my vehicle and damaged the windshield area and surrounding frame. I brought my 2009 Chevy Malibu in for an estimate because I wanted the frame addressed, the windshield repaired/replaced as appropriate, and the affected area repainted. J Smitty Automotive provided a preliminary estimate with a Grand Total of $3,985.17. For context, I purchased this vehicle for approximately $6,000, so being quoted nearly $4,000 for the repair was not reasonable to me. What left the interaction with a bad impression was that there was no attempt to recommend a more cost-effective path forward or explain alternatives - only a very high estimate. I then obtained another written estimate elsewhere for the same problem area ("Front Windshield and Frame") totaling $375.00, which I found far more reasonable. To avoid any confusion: the repairs shown in my before - and - after photos were NOT performed by J Smitty Automotive; they were completed by the other shop after I declined this estimate. Based on this experience, I would not recommend proceeding here unless you are comfortable with a risk of significantly inflated pricing.

This is the first time I brought my "Mazdarati" to this service center. I saw the majority of…read morepositive reviews and gave it a shot. So far, so good. I came in to schedule my appointment and got an estimate. The work is now complete. They hit the estimate (installed new brakes all around), plus a little extra for antifreeze (drain & fill), and a tire rotation. Tires were already off the vehicle, so why not rotate them? Makes sense to me. It was one of the hottest days of the summer so far, 90 degrees, and these guys were still on it. No complaints, just got the work done. Better than me. I think I've found my new go to auto repair shop.

This is the best service center I have ever used for my car. The prices are very reasonable and I…read morefeel completely sure that I can trust them. They always do a great job, and have fast availability and turn around. I drive 45 minutes to get there just because of how much I think of them. 10/10 service.