Great place to do business. Quality work and friendly atmosphere. Highly recommend. They handle…read moreall the insurance work.

OUTSTANDING!!!! DEFINITELY RECOMMEND !!!!!! When you walk into WHB with your vehicle that's been…read moredented, dinged, t-boned, smashed, etc., you instantly know that everything will be made right. The staff is exceptionally professional, knowledgeable, personable, efficient -- there are not enough words to describe them. Each step of the process -- from insurance to the type of repairs being made -- are explained thoroughly. It is refreshing to deal with people who you know are going to the right thing, at the right price -- fast and efficiently. I would most definitely recommend WHB Collision for any type of collision work. They deserve more than five stars. You will not be disappointed ---- Kathleen from Cobleskill

Ok we are a parts supplier who sold these guys parts on net 30 and it's been months and months and…read morethe very rude lady up front just hangs up because they don't wanna pay for parts they used!! Do not do business with these clowns they don't pay and they don't appreciate you!!!

Do not bring your car here! Horrible service and when they scratched my old inspection sticker off…read morethey just left it in a pile on the dash.

Rich, the owner, really cares about getting the work done right the first time. This is a very…read moreorganized shop. All are very friendly, knowledgable, effective and efficient. He also does ongoing training to ensure they always on the industry cutting edge.

Rich's to the rescue again. A month ago Rich came to my aid after a collision. I can't speak highly…read moreenough about Rich and his staff. Their service is impeccable and I trust totally them. They were a great help when I was dealing with the insurance company after the accident. They made my experience dealing with the aftermath of the unnerving accident a whole lot easier. I give them a full five stars.

--------------------- What Happened:…read more --------------------- Winter storm damage from a falling tree branch (windshield area and frame). --------------------- Their Estimate: --------------------- $3,985.17 (preliminary estimate grand total) Comparable Estimate: $375.00 for "Front Windshield and Frame." --------------------- Bottom Line: --------------------- I would not recommend this shop if you are trying to avoid being overcharged. --------------------- Full Details: --------------------- During a recent winter storm, a tree branch fell onto my vehicle and damaged the windshield area and surrounding frame. I brought my 2009 Chevy Malibu in for an estimate because I wanted the frame addressed, the windshield repaired/replaced as appropriate, and the affected area repainted. J Smitty Automotive provided a preliminary estimate with a Grand Total of $3,985.17. For context, I purchased this vehicle for approximately $6,000, so being quoted nearly $4,000 for the repair was not reasonable to me. What left the interaction with a bad impression was that there was no attempt to recommend a more cost-effective path forward or explain alternatives - only a very high estimate. I then obtained another written estimate elsewhere for the same problem area ("Front Windshield and Frame") totaling $375.00, which I found far more reasonable. To avoid any confusion: the repairs shown in my before - and - after photos were NOT performed by J Smitty Automotive; they were completed by the other shop after I declined this estimate. Based on this experience, I would not recommend proceeding here unless you are comfortable with a risk of significantly inflated pricing.

Smitty and his son, Josh, just did the third vehicle we have brought to them, one a company…read morevehicle, and they did an incredible job in a shorter time and at a great price! Don't go anywhere else!!

The crew did a great job on my Classic Mini Cooper, taking the time to do the job perfectly the…read morefirst time. Although it took a little longer than expected, I'm glad they didn't rush things. Highly recommended. Autumn in the front office is always on top of things and one step ahead when it comes to dealing with insurance companies. Thanks, Guys, especially Blaire!

My Acura TL was hit in the back passenger side by a truck that had left its liftgate down while…read morebacking up. Luckily I found out who was responsible for the damage and their insurance agreed to pay for the repair. The dent was not large however because it was metal on metal and and the color of my car was white I knew it would not be an easy fix. I went to Northeastern based on the recommendations of a number of locals in Hudson, NY. I worked with Autumn, the Office Manager and the reason the company is so well run. Autumn is amazing! She worked with the insurance company from the party responsible and all I had to do was wait for the work for to be done. The original estimate was below what the true cost would have been and she took care of everything to make sure the insurance company would approve the revised cost. She followed up with me on all updates and the work done by the repair crew was second to none. You cannot tell there was ever any damage done and they went above and beyond what I expected. Everyone was so professional and nice. It is a hard combination to find these days. Thank goodness I went there. I would go there again for any body work. Thanks again, Autumn. You and your team are a bunch of rock stars!

We went to Quality Auto Body on our summer vacation last year. John Imbesi is a good man. It was…read morea rental car so we were only seeking an estimate for the insurance company. I was greatly impressed with John's kindness and basic human decency. He took his time and gave us very thorough documentation. If you do need to have work done, he's the man.

Quality Auto Body went above and beyond! Working with them…read morewas a breeze and my Jeep looks like it was never in an accident. Any time I called my questions were always answered. Highly recommend this body shop.

Creative Auto was extremely helpful when I came in with a problem with a squeaking car. Bob, the…read moreowner, helped me personally, and they replaced my rotors and breaks, and did an oil change, all for well under the price I would have gotten anywhere else.

Used them for the second time in a span of 10 or so years for some body work. Awesome job - my…read moretruck looks brand new. No corners were cut and it's honest, great work. Absolutely would recommend using these guys over any sub par body shop with no wait time.

When I called to inquire about a dent in my car to be fixed, they were prompt in getting back to…read moreme. I was able to bring my car in the next day for an estimate. Rich did a great job and it was very reasonable! Rich and Darcy were friendly, professional and work was completed efficiently. They also found a used replacement part I needed and will install soon. I highly recommend Superior Coach Body Shop!!

If you are looking to have undercoating for your vehicle, your search, ends Here!…read more Kory and Shelby, operate this family owned business which they purchased from Shelby's father, who established it following his retirement from the United States Marshal Service. And Kory is a Navy Veteran himself. They operate their business with superior Honesty and Integrity. Being a military veteran and retiree, they gave me a ten percent discount on the cost of the undercoating for my son's Jeep Compass. Plus a voucher for three free car washes. They quickly respond to your calls or texts, and provide updates if they encounter any hiccups or issues. In this day and age, it is rare to leave a service business and NOT feel like you have to some measure, been screwed. That Won't happen here! I Highly Recommend, THIS, The WORKS, at 2 Anderson Drive, in Albany!

What a great job they did on my 2025 Genesis GV-80 with matte finish. I never owned a car with a…read morematte finish. A little nervous about all the dos and don'ts. They recommended a ceramic coat. Scheduling was easy, and they were able to apply within one day. Didn't wash for two weeks. Which was hard with all the tree sap and bird crap on the car. When the time came, I sprayed with only water. Everything slid right off. The car looked spotless. Very happy that I took their recommendation. I recommend them and a ceramic coating without hesitation.