I trust Vinny to be frank with me about what my car needs and not to up sell. I started using…read moreMcGregor almost 10 years ago when I lived in walking distance, and they're still my go-to garage now that I moved further away. Several friends and neighbors also trust and rely on McGregor. When I thought they'd made a mistake once, Vinny talked it through with me respectfully and non-defensively, and we sorted it out. Highly recommend

Back to add another positive review. They are always helpful. I trust them with all my car's issues.read more

Back again, this time to get new tires on my Jeep Gladiator. Stepping up to 35's. This is the only…read moreplace I would ever go to for tire needs. The workers are super friendly, they don't try and push unnecessary repairs on y or push you to get what they want on you. There really is a sense of peace here. I came to put on my Nokian Outpost nAT tires which the job was completed within 30 mins. Perfectly balanced and all lug nuts torqued to spec. I highly highly recommend this place for any of your tire needs.

Driving from the east coast heading home with my dogs. They were incredibly gracious allowing my…read moredogs inside while they replaced my tire quickly. So pleased with their service.

A week ago yesterday, I was enroute to the Midwest with my 4 year old son. In a nutshell, our truck…read morebroke down on the Thruway (after having it serviced at a garage in Massachusetts). The staff worked on the truck for a good while to determine if there was damage. After a while, they determined that a dealer may be able to provide a more thorough diagnostic. We are only getting our truck back TODAY (radiator) and will bring it to a local dealer for a more thorough diagnostic. Everything that could go wrong went wrong; we had to postpone our trip to see family until the fall; the rental place had no more cars until the next day. Tim and Cecelia drove my son and me to our hotel. This staff went out of their way. They were honest, competent, and kind. If you are in the area, please service your vehicle at Mason's. Thank you from the O'Brien family!

Mike and Joe are great! They really do it all, local family owned business. For any of your car…read morerepair needs, just go to the Mason's!

Very helpful bunch with their honest pricing and assessments. I have already recommended this shop…read moreto people who live in the area.

My wife had issues with her tires, so she went to Caruso's for an alignment and tires Only 8 months…read morelater i had to take her car to another place for new tires. Color me shocked when they showed me the Alignment report on why she had 2 rear tires going bald on the outside where even the steel belts were showing on one. Even hitting a pothole every day for 6 months couldn't have screwed up her alignment that bad. They have no idea what they are doing regarding alignment to the point they either don't even do it, or they have incompetent employees taking short cuts. I would recommend you not visit them for anything related to alignments or tires. Within 8 months you will probably have the same issue and be out another 1k+. Absolutely ridiculous to take advantage like that.

Another very good experience at Hari's today. My Lexus…read moreneeded a NYS Inspection and Oil Change. I arrived for my appointment and was told the customer before me needed unexpected work done. Robert, the outstanding mechanic who has worked there for twenty years, apologized for the delay. I was offered and accepted a ride to my nearby home to wait. Two and a half hours later, the work was completed. I was given a ride back to the garage. I call this excellent customer service. And that is one reason why we support an independent service provider rather than a dealer. Plus, the cost is considerably less than for work at a dealership. At Hari's, communication with customer, attention to customer needs, and expertise in servicing cars are all superior to most dealerships. I believe I am getting a fair and accurate appraisal of work that needs to be done. Whereas, at the dealership, I feel the bill is padded with extra work that is unnecessary. Plus, I am supporting an independently owned local business that resides in my community. A "WIN" all around.

I dropped my car off on a Friday stating that the cabin of the car was filling with exhaust. They…read moresaid that the exhaust smell was coming from a leaking oil seal which required the transmission to be removed to fix. 2 weeks later, I picked my car up on a Friday at closing and paid $3,300. Within 2 minutes driving down the road, my cabin was again filled with the same exhaust smell and the car now also had a slight vibration that wasn't there before. I dropped the car back off that night after closing. When I called Saturday morning, I was told that they did not have time to look at it that day. On Monday, I stopped on the way home from work. The owner was in the process of looking under the hood of my car. When I approached and started to discuss the issue with my car he became very aggressive in his demeanor and tone of voice. Never once did I ask for a refund on the work that was done (that didn't fix the problem I brought the car in for) nor did I accuse them making up a problem that didn't exist. I simply wanted the issue I brought the car in for to be done promptly since I was now on week 3 without a car. The owner made me feel very uncomfortable to the point I started to cry so I excused myself and left. The owner followed up a half hour later via phone call, speaking very nicely to me, sharing the great news that the parts needed to fix the original problem would run me around $50 and they had discovered the vibration was due to a loose bolt that was now tightened and fixed. We picked the car up Friday and I was informed they charged me 1/2 the labor bringing this new additional bill to $270 for a total of $3,570. Paying so much when the original issue was under $500 definitely isn't ideal. However, that is not the reason for my low review. For me, I feel they should have checked that the original problem was fixed before giving it back to me the first time. The biggest issue was how I was treated by the owner. I would not want anyone else to have to experience that I had. The other two workers were very polite and respectful.

Whenever I call Ayers Auto for work on my car their response always is to bring it in ... They do…read morethe job perfectly. I highly recommend Ayers. Thanks Ayers for work well done. Karen T.

I needed a state inspection and thought I had an appointment with Ayers because it's close to my…read moresons piano teacher. Turns out my appointment was with a competitor's shop. Even though they were obviously busy Ayers took me anyway and they were really nice about it. That means a lot and I will call them next time I need service.

Love these guys. Friendly, speedy and they are good at their jobs. Go see them. You will love them…read moretoo.

A friend of mine recommended Auto Solutions a couple of months ago when I needed to get my 2007…read moreMazda 3 hatchback a tune-up. I love my car so much, and if I can get a few more years our of it, I'd be happy. She said they're great, reasonably priced, and do not try to swindle their customers with unnecessary repairs. So I decided to check them out. Upon entering, I was greeted by the nicest receptionist I may have ever met. She had a great smile, was friendly, and was professional but still laid back. I explained what I needed, which included looking at why my engine light was on, check my shocks (because my car made very loud noises with every little bump in the road), and anything else they could find. Then I wanted an estimate and we'd discuss next steps. Made an appointment for the upcoming Thursday, left my car overnight, keys in the Dropbox, and they'd look at it in the morning. Got the estimate a few days later than anticipated, because the mechanic is always SUPER busy, then scheduled a pickup. Turned out that I needed new tires (which was not a surprise), my shocks were dead (hence the loud banging whenever I drove over a little bump), and my heater was on the fritz (the engine light). Spoke to the mechanic, and he said he could have my car ready by the following evening. So I said let's do all work as a holiday treat to myself. Picked up my car after work the following day, met up with the mechanic, and he went over everything with me. To my surprise, and due to an error, they even did a little extra work and didn't charge me for it! When I drove my car home, it felt like it was brand new, and if it wasn't for my "dog blankets" protecting my car seats, I would think that I just drove it off the sales lot. Overall, Auto Solutions is a place I will continue to go back to. The professionalism mixed with a laid-back personal approach, really made me feel at ease. Not charging me for some extra work that was done was a very nice holiday gift from them, and I am very grateful. Be fair warned, if you are a type A personality, and need everything quickly laid out in front of you, in a very specific time frame, they may not be your first choice. But if you have a little time on your hands, I will always highly recommend them.

Ankers has now been providing consistent quality car for my household vehicles for years at this…read morepoint. We feel very fortunate that we have access to such a trustworthy and effective shop. In addition to some of the specifics mentioned in my previous review (see below), there have been several instances where Ankers could have just recommended the more expensive route to fix something, but chose to allow us to make an informed decision by trying alternatives or doing things incrementally so that it could be determined if a smaller fix would suffice. All this without sacrificing the integrity of the car, though. It is such a relief to know you are going to receive competent and honest work on one of the major financial investments you make: your vehicle. I can't recommend them highly enough.

We go to Ankers regularly to service our (gracefully) aging Prius v. I have found them to be…read morehonest, reasonable on pricing, and especially good for moderate to major repairs. They recently did an excellent bumper replacement - painting the day before so it only took a few hours.